River view
Pets allowed
Swimming Pool
Free WiFi
Air conditioning
Private bathroom
24-hour front desk
Key card access
Non-smoking rooms
Safety deposit box

Located in London's Dockland area, this hotel boasts direct access to the Excel International Exhibition and Convention Centre. Offering sleek, stylish rooms with free WiFi, it also has a gym, pool and lively bar with music performances 3 times per month.

Featuring a 42-inch flat-screen TV and a signature bed, each spacious room at Aloft London ExCel also enjoys modern styling. Rooms all have a bathroom with a large shower, whilst the Suites have a separate living area. Dogs can be accommodated, and the property can provide dog beds.

Both Canary Wharf and the O2 Arena are 10 minutes away via the DLR and Tube, with Prince Regent DLR Station 100 yards from Aloft. London City Airport is less than a mile away.

Docksider Restaurant is open for breakfast, lunch and dinner, and 'grab & go' food is available is time is limited. Sweet and savoury snacks are available at re:fuel by Aloft, and the vibrant w xyz bar offers a range of signature cocktails. Guests can check-in using the touch & go self-service system.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Aloft London Excel has been welcoming Booking.com guests since 2 Sept 2011.
Hotel chain/brand: Aloft

Property highlights

Top location: Highly rated by recent guests (8.3)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Do you have spa? is this included in the hotel facilities. If not, could you please send me a spa price list please?
    We have Splash and Re:Charge. Re:Charge is the 24/7 gym and Splash is the pool area, that includes sauna and steam room as well. These facilities are ..
    Answered on 9 November 2019
  • Does the rooms have mini fridges
    Each room has a cooler
    Answered on 9 November 2019
  • Hi is the swimming pool open now?
    Hello, The swimming is pool is open however you will be requried to book a time slot upon check in.
    Answered on 22 May 2021
  • How much is it, if we want to check out a bit later
    Hello, Anything after 12.00pm will be £10 per hour Best regards Guest services team
    Answered on 12 August 2021
  • I’m interested in booking your hotel, do you have interconnecting rooms so my children are in one and the wife and me are in the other, if so how much
    We have interconnecting rooms.
    Answered on 26 March 2021
  • Still looking?
Hotel surroundings *
2 restaurants on site

    Docksider Restaurant

    Cuisine: Local, International

    Open for: Breakfast, Lunch, Dinner

    W XYZ Bar

    Open for: Dinner

Facilities of Aloft London Excel
Bathroom
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Terrace
Pets
Pets are allowed. No extra charges.
Activities
  • Bicycle rental
  • Live music/performance
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Snack bar
  • Bar (Temporarily closed)
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs GBP 16.0 per day.
  • Accessible parking
Services
  • Pet bowls
  • Pet basket
  • Express check-in/check-out
  • Laundry Additional charge
  • Business centre
  • 24-hour front desk
  • Meeting/banquet facilities Additional charge
  • Room service
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box
General
  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
Indoor swimming pool
    Free! All pools are free of charge
  • Open all year
  • Opening times
  • All ages welcome
  • Heated pool
  • Pool/beach towels
Wellness
  • Fitness classes
  • Fitness
  • Fitness centre (Temporarily closed)
  • Sauna
Languages spoken
  • English

House rules

Aloft London Excel takes special requests - add in the next step!

Check-in

From 15:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of GBP 25 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
£30 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
£30 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Free! Pets are allowed. No extra charges.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Aloft London Excel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The credit card used at time of booking must be valid for the entire stay. Please present the credit card used to make your reservation upon check-in at the hotel. Please note that in the event that you cannot produce the same credit card, the hotel reserves the right to ask for an alternative method of payment.

Credit/Debit Card Policy:

Debit and Credit cards will be authorised at check-in for the amount of your stay, plus an amount to cover incidentals. The authorisation will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorised amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy:

Third Party Credit Card: Third party credit card forms are not accepted. Bank transfers and CHAPS payments are accepted. Please note that the hotel does not accept third party bookings paid by credit card: contact the hotel directly for information regarding bank transfers.

Cheque: Banker cheques are not accepted. Traveller’s cheques are not accepted for payment or exchange. Guest must show valid passport for the transaction.

Direct Bill: Direct billing is only available after approval of the credit manager. The company to be invoiced must fax an invoice request to the hotel and include the specific charges to be invoiced.

Dogs weighing less than 40 pounds (18.14 kilograms) are allowed in guest rooms at no extra charge. Guide dogs are not subject to weight limits. A pet liability waiver must be signed upon arrival. A “pet in room” sign must be displayed on a guest room’s door. Dogs cannot be left alone in a guest room, must be leashed or muzzled in public areas, and are not allowed in food and drink venues. The hotel reserves the right to charge a guest’s credit card for additional cleaning and excessive damage caused by a dog.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Bar is closed from Mon 18 Jan 2021 until Sun 28 Feb 2021

Fitness centre is closed from Mon 18 Jan 2021 until Sun 28 Feb 2021

A damage deposit of GBP 25 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Aloft London Excel

  • The prices at Aloft London Excel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Aloft London Excel is from 15:00, and check-out is until 12:00.

  • Aloft London Excel offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Bicycle rental (additional charge)
    • Live music/performance
    • Fitness
    • Swimming Pool
    • Bicycle rental
    • Fitness classes

  • Guests staying at Aloft London Excel can enjoy a highly-rated breakfast during their stay (guest review score: 7.2).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Buffet
    • À la carte

  • Aloft London Excel has 2 restaurants:

    • W XYZ Bar
    • Docksider Restaurant

  • From the nearest airport, you can get to Aloft London Excel by:

    • Bus 15min

  • Room options at Aloft London Excel include:

    • Double
    • Suite

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Aloft London Excel is 6.8 miles from the centre of London.