• Pets allowed
  • Indoor swimming pool
  • Free WiFi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safety deposit box
  • Lift

Located in London's Dockland area, this hotel boasts direct access to the Excel International Exhibition and Convention Centre. Offering sleek, stylish rooms with free WiFi, it also has a gym, pool and lively bar with music performances 3 times per month. Featuring a 42-inch flat-screen TV and a signature bed, each spacious room at Aloft London ExCel also enjoys modern styling. Rooms all have a bathroom with a large shower, whilst the Suites have a separate living area. Dogs can be accommodated, and the property can provide dog beds. Both Canary Wharf and the O2 Arena are 10 minutes away via the DLR and Tube, with Prince Regent DLR Station 100 metres from Aloft. The new Elizabeth Line is only a 10 minutes walk and the London City Airport is less than a mile away. Docksider restaurant is open for breakfast, lunch and dinner serving seasonal food, along with Docksider Delivers available every day from 5.30pm. Sweet and savoury snacks are available 24 hours at re:fuel by Aloft and the vibrant WXYZ bar offers a range of signature cocktails.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Aloft
Hotel chain/brand
Aloft

Property highlights

Top location: Highly rated by recent guests (8.3)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
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Travel Sustainable Level 3+

This property has made huge commitments towards sustainability by subscribing to one or more third party sustainability certifications.
Guest reviews

Categories:

Staff
8.7
Facilities
8.6
Cleanliness
8.9
Comfort
9.0
Value for money
8.0
Location
8.3
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Rebecca
    IrelandIreland
    My recent stay was nothing short of fantastic. The hotel's proximity to the underground made exploring the city a breeze. The staff were exceptionally friendly, and the spacious, clean rooms provided a comfortable retreat. The highlight was the...
  • Turner
    United KingdomUnited Kingdom
    The location was just perfect and we were given a room on the top floor which had outstanding views. We were able to park our car just outside and the whole hotel was well thought out when designed.
  • Uzair
    United KingdomUnited Kingdom
    Amazing staff. Good facilities. Staff went above and beyond

Hotel surroundings

Restaurants
2 restaurants on site

  • Docksider Restaurant
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan
  • W XYZ Bar
    • Open for
      Dinner • Cocktail hour
    • Ambiance
      Modern

Facilities of Aloft London Excel
Great facilities! Review score, 8.6

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Private parking
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Terrace
Pets
Pets are allowed. No extra charges.
Activities
  • Bicycle rental
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs £16 per day.
  • Accessible parking
Services
  • Pet bowls
  • Pet basket
  • Express check-in/check-out
  • Laundry
    Additional charge
  • Business centre
  • 24-hour front desk
  • Meeting/banquet facilities
    Additional charge
  • Room service
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box
General
  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
Wellness
  • Fitness classes
  • Fitness
  • Fitness centre
  • Sauna
Languages spoken
  • English

House rules

Aloft London Excel takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
£30 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
£30 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Free! Pets are allowed. No extra charges.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Cash Aloft London Excel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

The credit card used at time of booking must be valid for the entire stay. Please present the credit card used to make your reservation upon check-in at the hotel. Please note that in the event that you cannot produce the same credit card, the hotel reserves the right to ask for an alternative method of payment.

Credit/Debit Card Policy:

Debit and Credit cards will be authorised at check-in for the amount of your stay, plus an amount to cover incidentals. The authorisation will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorised amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy:

Third Party Credit Card: Third party credit card forms are not accepted. Bank transfers and CHAPS payments are accepted. Please note that the hotel does not accept third party bookings paid by credit card: contact the hotel directly for information regarding bank transfers.

Cheque: Banker cheques are not accepted. Traveller’s cheques are not accepted for payment or exchange. Guest must show valid passport for the transaction.

Direct Bill: Direct billing is only available after approval of the credit manager. The company to be invoiced must fax an invoice request to the hotel and include the specific charges to be invoiced.

Dogs weighing less than 40 pounds (18.14 kilograms) are allowed in guest rooms at no extra charge. Guide dogs are not subject to weight limits. A pet liability waiver must be signed upon arrival. A “pet in room” sign must be displayed on a guest room’s door. Dogs cannot be left alone in a guest room, must be leashed or muzzled in public areas, and are not allowed in food and drink venues. The hotel reserves the right to charge a guest’s credit card for additional cleaning and excessive damage caused by a dog.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Aloft London Excel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Aloft London Excel

  • Aloft London Excel has 2 restaurants:

    • W XYZ Bar
    • Docksider Restaurant

  • Check-in at Aloft London Excel is from 15:00, and check-out is until 12:00.

  • Aloft London Excel is 6.8 miles from the centre of London. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Aloft London Excel include:

    • Double
    • Twin
    • Suite

  • Guests staying at Aloft London Excel can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Buffet

  • Aloft London Excel offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Fitness
    • Swimming Pool
    • Fitness classes
    • Bicycle rental

  • The prices at Aloft London Excel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.