Stay in the heart of Crawley Great location - show map

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This award-winning 4-star hotel is 10 minutes’ drive from the North and South Terminals of Gatwick Airport and offers direct shuttle transfers. Crawley Railway Station is located next to the hotel and trains run every half an hour to Central London. Arora Hotel Gatwick/Crawley features a restaurant, a bar, a modern cafe bar, a fully equipped gym and an impressive 4-story waterfall.

Guests can enjoy large air-conditioned, soundproof rooms with 24-hour room service and satellite TV.

There is also a business center, a concierge desk, as well as a short and long stay car park. 4, 8 and 15 days long-term parking packages are available.

The Grill is a modern local restaurant celebrating the produce that Sussex and the surrounding counties are famed for. Morgan’s Pub shows live sports and serves hearty pub food. Guests can also enjoy a drink with a view in the Palm Bar or relax in the Coffee Real Bar Lounge.

County Mall Shopping Center is a 5-minute walk away from Arora Hotel Gatwick/Crawley. Central London is 30 minutes away on the Gatwick Express train, and it takes 20 minutes by train to Brighton.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Arora Hotel Gatwick/Crawley has been welcoming guests since Oct 12, 2010

Property Highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Full English/Irish

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Select dates to see this property's availability and prices

Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is there on site car parking?
    Good afternoon, Thank you for your email. We do offer onsite parking along with accommodation. Kind Regards, Tina
    Answered on February 19, 2020
  • I would like to have an early check in if possible on the 17th of January 2020. I would like to check in at 11:00 as I am arriving from Canada and wi..
    Dear Mrs Glasswick, Thank you for your email. Early check in prior to 2pm is possible with a small supplement . Kindly, refer to our front desk team ..
    Answered on December 16, 2019
  • Do you have adjoining rooms
    Good morning, Thank you for your email. We do offer connecting rooms subject to availability on arrival day. Kind Regards, Tina
    Answered on January 8, 2020
  • Can I Get a 05.00am Shuttle to The North Terminal ?
    Dear guest, The first shuttlefrom the hotel is at 5:45 in the morning, subject to availability
    Answered on December 3, 2019
  • Can I use a citizen card as a form of id
    Dear guest, Yes you can use a citizen card at the check in
    Answered on December 3, 2019
  • Still looking?
Hotel area info *
1 Restaurant On Site

    The Grill Restaurant

    Food: Steakhouse

    Open for: Breakfast, Lunch, Dinner

Amenities of Arora Hotel Gatwick/Crawley
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Inner courtyard view
  • City view
  • Garden view
  • View
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs GBP 10.0 per day.
  • Secure parking
  • Valet parking
  • Parking garage
  • Accessible parking
  • Public transit tickets Additional charge
Front Desk Services
  • Invoice provided
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
  • Shuttle service Additional charge
  • Convenience store on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Car rental
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Russian

House rules

Arora Hotel Gatwick/Crawley takes special requests – add in the next step!


From 2:00 PM

Guests are required to show a photo ID and credit card at check-in


Until 12:00 PM


Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of GBP 50 is required on arrival. That's about 61.09USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Crib upon request
3 - 12 years
Extra bed upon request

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.


When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Diners Club American Express Arora Hotel Gatwick/Crawley accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Payment Information:
If you intend to pay by cash or debit card, the full amount will be due on arrival. However, you will still need to have a valid credit card with you, so that the hotel can pre-authorize it on arrival.

Arora Hotel operates a shuttle service daily from 05:45 until 21:45. Departing Arora Hotel 15 minutes to the hour, leaving the North Terminal (from outside Sofitel Hotel) 15 minutes past the hour and from South Terminal, Bus Stop 10, 25 minutes past the hour.
Please pre-book with the hotel in advance or at check-in.

GBP 3.50 per person, each way.
Children under 2 years travel free of charge.

When booking 7 rooms or more, different policies and additional supplements will apply.

Journey from the hotel takes approximately 20 minutes. Please allow sufficient time for your journey in case of any delays.

Arrangements can be made by calling the hotel from Gatwick Airport or via Reception on arrival.

Extra beds and baby cots cannot be accommodated in the Twin Rooms.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of GBP 50 is required on arrival. That's about 61.09USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.