Hotel Arora Hotel Gatwick/Crawley

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Southgate Avenue, Southgate, Crawley, RH10 6LW, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.4
Very Good
2,381 reviews

Hotel room was decent and clean. Food was exceptional. Staff helpful.

Andrew United Kingdom

A comfortable overnight about 15 minutes from the airport.

Joe United States of America

Very clean and spacious rooms for a great price. Staff was friendly and the breakfast buffet outstanding. Six minute walk to Crawley station which takes you to Gatwick in just two stops. 42 minutes from Crawley station to London Victoria.

Thomas United States of America

All of the facilities were comfortable and the hotel was very clean, the 'behind the scenes' employees were very nce and polite.

Tanya United Kingdom

Breakfast was fab, staff throughout were very pleasant. Kids portions when eating in Morgan's pub were huge. Ideally situated close to train station.

Ianjudge United States of America

Breakfast was good with a fair selection,evening meal was very good but a bit pricey.

Roger United Kingdom

This is the second time I have stayed at this hotel. The underground parking is very convenient as is the access to Crawley station from a gate to the hotel. The rooms are quiet and the breakfast excellent.

Richard United Kingdom

Large friendly hotel. Felt very Old European. But clean rooms. Had a delicious steak dinner in the restaurant. Friendly wait staff. The shuttle driver was an absolute joy. A great representative for the hotel.

Deborah United States of America

We only stayed one night but it was a great stay. Nice and quiet and a quick walk to many things around town. I liked that you had to use your key card to even get on the elevator made you feel more safe. It was super clean and the staff was really friendly.

Kristen United States of America

Staff was great, all very accommodating and willing to go that extra mile. The food wasn't bad, the chickpea curry waa very nice and the rooms were spacious and clean. The shower rooms were a very nice addition to the bathrooms. Nice enough area with shopping and transportation very conveniently located.

Ahkin United States of America
8.4
Very Good
2,381 reviews
  • What guests loved the most:
  • “Hotel room was decent and clean. Food was exceptional. Staff helpful.”
    Andrew Andrew United Kingdom United Kingdom
  • “A comfortable overnight about 15 minutes from the airport.”
    Joe Joe United States of America United States of America
  • “Very clean and spacious rooms for a great price. Staff was friendly and the breakfast buffet outstanding. Six minute walk to Crawley station which takes you to Gatwick in just two stops.”
    Thomas Thomas United States of America United States of America
  • “All of the facilities were comfortable and the hotel was very clean, the 'behind the scenes' employees were very nce and polite.”
    Tanya Tanya United Kingdom United Kingdom
  • “Breakfast was fab, staff throughout were very pleasant. Kids portions when eating in Morgan's pub were huge. Ideally situated close to train station.”
    Ianjudge Ianjudge United States of America United States of America
  • “Breakfast was good with a fair selection,evening meal was very good but a bit pricey.”
    Roger Roger United Kingdom United Kingdom
  • “This is the second time I have stayed at this hotel. The underground parking is very convenient as is the access to Crawley station from a gate to the hotel.”
    Richard Richard United Kingdom United Kingdom
  • “Large friendly hotel. Felt very Old European. But clean rooms. Had a delicious steak dinner in the restaurant. Friendly wait staff. The shuttle driver was an absolute joy.”
    Deborah Deborah United States of America United States of America
  • “We only stayed one night but it was a great stay. Nice and quiet and a quick walk to many things around town.”
    Kristen Kristen United States of America United States of America
  • “Staff was great, all very accommodating and willing to go that extra mile. The food wasn't bad, the chickpea curry waa very nice and the rooms were spacious and clean.”
    Ahkin Ahkin United States of America United States of America

Categories:

  • Staff8.5
  • Facilities8.3
  • Cleanliness8.7
  • Comfort8.6
  • Value for money8.3
  • Location8.7
  • Free WiFi7.9

Stay in the heart of Crawley – Great location - show map

You're eligible for a Genius discount at Arora Hotel Gatwick/Crawley! To save at this property, all you have to do is sign in.

This award-winning 4-star hotel is 10 minutes’ drive from the North and South Terminals of Gatwick Airport and offers direct shuttle transfers. Crawley Railway Station is located next to the hotel and trains run every half an hour to Central London. Arora Hotel Gatwick/Crawley features a restaurant, a bar, a modern cafe bar, a fully equipped gym and an impressive 4-story waterfall.

Guests can enjoy large air-conditioned, soundproof rooms with 24-hour room service and satellite TV.

There is also a business center, a concierge desk, as well as a short and long stay car park. 4, 8 and 15 days long-term parking packages are available.

The Grill is a modern local restaurant celebrating the produce that Sussex and the surrounding counties are famed for. Morgan’s Pub shows live sports and serves hearty pub food. Guests can also enjoy a drink with a view in the Palm Bar or relax in the Coffee Real Bar Lounge.

County Mall Shopping Center is a 5-minute walk away from Arora Hotel Gatwick/Crawley. Central London is 30 minutes away on the Gatwick Express train, and it takes 20 minutes by train to Brighton.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

We speak your language!

Arora Hotel Gatwick/Crawley has been welcoming Booking.com guests since Oct 12, 2010

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Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Full English/Irish

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 1491 lists

Most popular amenities

Parking
Airport shuttle
Free WiFi
wonderful Fitness Center
Non-smoking rooms
Restaurant
Tea/Coffee Maker in All Rooms
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

When would you like to stay at Arora Hotel Gatwick/Crawley?

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4 reasons to choose Arora Hotel Gatwick/Crawley

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.4
Very Good
 · 2,381 reviews
Read all reviews
  • Staff8.5
  • Facilities8.3
  • Cleanliness8.7
    Room
    Bed
  • Comfort8.6
  • Value for money8.3
    Convenient location, Value for money
    Extra charges
  • Location8.7
    Connection to the airport, Central location, Shopping area
  • Free WiFi7.9

Select topics to read reviews:

See what guests loved the most:

  • Andrew United Kingdom

    “Hotel room was decent and clean. Food was exceptional. Staff helpful.”

  • Joe United States of America

    “A comfortable overnight about 15 minutes from the airport. ”

  • Thomas United States of America

    “Very clean and spacious rooms for a great price. Staff was friendly and the breakfast buffet outstanding. Six minute walk to Crawley station which takes you to Gatwick in just two stops. 42 minutes from Crawley station to London Victoria.”

  • Tanya United Kingdom

    “All of the facilities were comfortable and the hotel was very clean, the 'behind the scenes' employees were very nce and polite.”

  • Ianjudge United States of America

    “Breakfast was fab, staff throughout were very pleasant. Kids portions when eating in Morgan's pub were huge. Ideally situated close to train station. ”

  • Roger United Kingdom

    “Breakfast was good with a fair selection,evening meal was very good but a bit pricey.”

  • Richard United Kingdom

    “This is the second time I have stayed at this hotel. The underground parking is very convenient as is the access to Crawley station from a gate to the hotel. The rooms are quiet and the breakfast excellent.”

  • Deborah United States of America

    “Large friendly hotel. Felt very Old European. But clean rooms. Had a delicious steak dinner in the restaurant. Friendly wait staff. The shuttle driver was an absolute joy. A great representative for the hotel.”

  • Kristen United States of America

    “We only stayed one night but it was a great stay. Nice and quiet and a quick walk to many things around town. I liked that you had to use your key card to even get on the elevator made you feel more safe. It was super clean and the staff was really friendly.”

  • Ahkin United States of America

    “Staff was great, all very accommodating and willing to go that extra mile. The food wasn't bad, the chickpea curry waa very nice and the rooms were spacious and clean. The shower rooms were a very nice addition to the bathrooms. Nice enough area with shopping and transportation very conveniently located.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Arora Hotel Gatwick/Crawley

Welcoming Booking.com guests since Oct 12, 2010

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Is there on site car parking?

    Good afternoon, Thank you for your email. We do offer onsite parking along with accommodation. Kind Regards, Tina

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    Answered on February 19, 2020
  • I would like to have an early check in if possible on the 17th of January 2020. I would like to check in at 11:00 as I am arriving from Canada and will be very tired. I have booked a room for one night under the name of Jo Anne Glasswick. Please let me know if you can do this for me. I have stayed at your hotel a few times in the past. Thank you, Jo Anne Glasswick

    Dear Mrs Glasswick, Thank you for your email. Early check in prior to 2pm is possible with a small supplement . Kindly, refer to our front desk team upon arrival for more details. Kind Regards, Tina

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    Answered on December 16, 2019
  • Do you have adjoining rooms

    Good morning, Thank you for your email. We do offer connecting rooms subject to availability on arrival day. Kind Regards, Tina

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    Answered on January 8, 2020
  • Can I Get a 05.00am Shuttle to The North Terminal ?

    Dear guest, The first shuttlefrom the hotel is at 5:45 in the morning, subject to availability

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    Answered on December 3, 2019
  • Can I use a citizen card as a form of id

    Dear guest, Yes you can use a citizen card at the check in

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    Answered on December 3, 2019
  • Can you park car here please whilst on holiday if book

    Yes you can. There are some packages we offer so for more information we will be able to assist you. Thank you

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    Answered on October 18, 2021
  • We are arriving on the 27th may into Gatwick at 6.05am, would there be a chance to check in at 7/7.30am and then check out on the 28th as normal.

    Good afternoon, Thank you for your email. Early check in starts at 9 in the morning, with a supplement of thirty six pounds If you wish to check in earlier, you will need to book the night before as well Kind Regards, Tina

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    Answered on February 17, 2020
  • How much would a shuttle bus or taxi from Arora Hotel, Gatwick/Crawley to Gatwick North Terminal

    Dear guest, The shuttle is £3.50/way/person. A taxi will be between £11-£13/ way

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    Answered on December 3, 2019
  • Is there a mini bar/mini fridge in the room please?

    Dear Guest, We do have coolers in all our rooms Kind regards, Reservations department

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    Asked about: Superior Double Room • Answered on November 21, 2019
  • Will I need id as I have none

    Dear Guest, Thank you for your interest in our hotel. I would like to inform you that you will need to have a valid ID in order to check in as per hotel policy. Many thanks Arora Team

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    Asked about: Superior Double Room • Answered on September 30, 2020
  • Does the room have a hairdryer?

    Dear guest, Our rooms have hairdryer

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    Answered on December 3, 2019
  • Do you have a small fridge freezer in the room ? Thank you , Marissa

    Yes, we do have

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    Answered on May 28, 2021
  • Can you have a later checkout than 12?

    Late check-out is subject to availability, until 5 pm and a fee of £55 applies. You will need to check with reception if they have availability on the day

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    Answered on December 3, 2019
  • Hello, what is the price for the shuttle service from the hotel to the airport please?

    Dear guest, The price for the shuttle is £3.50/way/person, subject to availability. Please contact reception if you wish to book it

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    Answered on December 3, 2019
  • Do you have vegan alternatives for breakfast?

    Yes, we do have vegan alternatives for breakfast

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    Answered on October 31, 2020
  • How long can you park for if you book for one night

    Dear guest, Parking is chargeable at £10/24 hours. You can pay on arrival at reception

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    Answered on December 3, 2019
  • Can we park our 8 seater Mercedes people carrier for 27 days please ?

    Yes, car park is £10/night but we do have some offers and packages for long term car park if you are interested. Thank you

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    Asked about: Superior Double Room • Answered on October 18, 2021
  • Do we need to leave our car keys if we are leaving the car for 15 days

    Thank you for your questions. The answer is no, you do not have to leave the keys with us, the reception team will provide all the information you might need at the check in.

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    Answered on February 23, 2021
  • Is there any parking and do you have to pay

    Dear Guest, We do provide onsite parking and the charge is £10/24 hours payable at reception on arrival

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    Answered on December 3, 2019
  • Is the shuttle service to Gatwick airport free for users of the hotel?

    Dear guest, The shuttle is £3.50/way/person and it needs to be booked with reception

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    Answered on December 3, 2019
Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Crawley Library
    0.2 miles
  • Crawley Borough Council
    0.4 miles
  • Pease Pottage Services M23
    2.1 miles
  • Spire Gatwick Park Hospital
    3.9 miles
  • Nymans Garden
    4.3 miles
  • Horley Library
    4.3 miles
  • Horley Council Offices
    4.5 miles
Restaurants & cafes
  • Cafe/Bar Cafe Giardino
    0.1 miles
  • Restaurant Lemongrass Thai Cuisine
    0.3 miles
  • Restaurant Leo's Tapas
    0.3 miles
  • Cafe/Bar Cafe Nero
    0.3 miles
  • Restaurant Fatboys Joint
    0.4 miles
Top attractions
  • Box Hill
    11.1 miles
  • Denbies Wine Estate
    11.2 miles
Public transit
  • Train Three Bridges
    1.1 miles
  • Train Gatwick Airport South Terminal
    3.4 miles
  • Train Gatwick Airport North Terminal
    3.4 miles
Closest Airports
  • London Gatwick Airport
    3.3 miles
  • London Heathrow Airport
    27.5 miles
  • London City Airport
    29 miles
How to get to Arora Hotel Gatwick/Crawley from London Gatwick Airport
    Private shuttle
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
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1 Restaurant On Site

    The Grill Restaurant

    Food: Steakhouse

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

Amenities of Arora Hotel Gatwick/Crawley

Most popular amenities

Parking
Airport shuttle
Free WiFi
wonderful Fitness Center
Non-smoking rooms
Restaurant
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Food & Drink
  • Coffee house on site
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs GBP 10 per day.
  • Accessible parking
  • Parking garage
  • Secure parking
Transportation
  • Public transit tickets Additional charge
Front Desk Services
  • Invoice provided
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Health & Wellness Facilities
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Russian
Missing some info?
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Arora Hotel Gatwick/Crawley takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of GBP 50 is required on arrival. That's about 67.29USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Extra bed by request
Free
3 - 12 years
Extra bed by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Diners Club American Express Arora Hotel Gatwick/Crawley accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Payment Information:
If you intend to pay by cash or debit card, the full amount will be due on arrival. However, you will still need to have a valid credit card with you, so that the hotel can pre-authorize it on arrival.

Arora Hotel operates a shuttle service daily from 05:45 until 21:45. Departing Arora Hotel 15 minutes to the hour, leaving the North Terminal (from outside Sofitel Hotel) 15 minutes past the hour and from South Terminal, Bus Stop 10, 25 minutes past the hour.
Please pre-book with the hotel in advance or at check-in.

GBP 3.50 per person, each way.
Children under 2 years travel free of charge.

When booking 7 rooms or more, different policies and additional supplements will apply.

Journey from the hotel takes approximately 20 minutes. Please allow sufficient time for your journey in case of any delays.

Arrangements can be made by calling the hotel from Gatwick Airport or via Reception on arrival.

Extra beds and baby cots cannot be accommodated in the Twin Rooms.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of GBP 50 is required on arrival. That's about 67.29USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Arora Hotel Gatwick/Crawley

  • Guests staying at Arora Hotel Gatwick/Crawley can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Full English/Irish

  • Arora Hotel Gatwick/Crawley has 1 restaurant:

    • The Grill Restaurant

  • The prices at Arora Hotel Gatwick/Crawley may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Arora Hotel Gatwick/Crawley include:

    • Double
    • Twin

  • Check-in at Arora Hotel Gatwick/Crawley is from 2:00 PM, and check-out is until 12:00 PM.

  • From the nearest airport, you can get to Arora Hotel Gatwick/Crawley by:

    • Airport shuttle (arranged by property) 30min

  • Yes, Arora Hotel Gatwick/Crawley is popular with guests booking family stays.

  • Arora Hotel Gatwick/Crawley offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness

  • Arora Hotel Gatwick/Crawley is 800 feet from the center of Crawley.

  • The following parking options are available to guests staying at Arora Hotel Gatwick/Crawley (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Secure parking
    • Parking garage
    • Accessible parking