Good Afternoon, Thank you for your message, congratulation on the great news. We have a late check out at the charge of £30.00 until 3pm -Subject to availability Many thanks Laura Reception

Hi, We are accepting bookings for Wednesday. If the guests are travelling for Leisure from Tier 4 and Tier 3, we cannot accept the booking. A valid proof is require from guests travelling for work from the above zones. Many thanks, Reception Team

Good Afternoon, We do not have Sky Sports onsite, we can arrange taxis to the city center if you wish. Many thanks Reception

Breakfast is available from 7am - 10am Monday to Friday. On Saturdays and Sundays, breakfast is available from 7:30am - 10:30am. I hope this answers your query and we look forward to seeing you soon, kind regards, Reception

Yes, the hotel has an indoor pool, children and family swim time are from 8am- 10am and 4pm -6pm.

Good Evening, We have disabled friendly room however, they do have a six inch step into the shower. Many thanks Reception

Our Pool, Jacuzzi and Gym is currently available. Bookings required Booking direct with the hotel will allow you to use the pool free of charge Robes and Slippers are a charge of £2.50pp However Booking Indirectly will incur a charge of £10pp

Good Morning, No problem you are more than welcome to stay with us. Let me know if you need any further assistance Many thanks Reception

Good Afternoon, Thank you for your message, our restaurant is open with socially distance tables in place, we do require a booking. We have ground floor rooms which have a walk in shower, they do have a 6 inch step into them (Superior Double Room)

The latest time that a guest can check in is 2:59am.

Good Morning, No problem at all, we have ground floor twin rooms which have a walk in shower they do have a 6inch step or we do have a lift In the hotel. Many thanks Reception

The pool is open for use. Guests are welcome to use the pool if they have booked a slot (this can be done at the Spa on arrival). Guests on Spa Packages do not need to book slots for the pool.

Good Evening, Grab and go will consist of... 1x Orange Juice/Apple Juice 1x Tea/Coffee 1x Breakfast sandwich of your choice (e.g. egg, bacon, sausage) 1x Natural Yogurt with berries 1x Piece of fresh fruit 1x Cereal bar This is our standard menu

We don't accept pets I'm afraid, we only allow guide dogs.

Good Morning, We are open for essential workers only, offering a room service menu for evenings meals Many thanks Reception

Good Morning, We do have these facilities onsite, Time slots need to be pre-book and a small supplement is charged for use. Many thanks Reception

Yes it is. You are able to use the pool free-of-charge if you book direct with us. However, if you book through a third-party, it is £10 per person per hour to use the Pool.

Yes there are rooms on the ground floor and the main entrance is a ramp, and is step-free.

Good Morning, The hotel has cancelled the New Year's Eve Gala Dinner. We are open to public according to Government Tier guidance, you should not be travelling unless it is essential or work related from Tier 3 and a proof is required. Reception

Yes this is correct, As a resident, you get use of our Spa facilities as part of your room rate within the opening times. The only exception to this is any child up to the age of 16 only has use of the swimming pool from 8am - 10 am and 4pm - 6pm. Treatments will need to be booked in advance and paid for. I hope this helps! Many thanks, Ash Reception