Name: Bannatyne's Charlton House Spa Hotel
Address: Shepton Mallet Nr Glastonbury, Shepton Mallet, BA4 4PR, United Kingdom, Shepton Mallet Nr Glastonbury, Somerset, BA4 4PR, UK
Price range: Prices for upcoming dates start at £125 per night (We Price Match)
Rating: 7.7

Info & prices
Facilities
House rules
The fine print
Guest reviews (389)

Hotel
Bannatyne's Charlton House Spa Hotel

Shepton Mallet Nr Glastonbury, Shepton Mallet, BA4 4PR, United Kingdom – Great location - show map

Lovely setting, helpful staff, comfortable bedroom with garden view.

Robert

United Kingdom

Beautiful hotel and spa with spacious rooms, attentive staff and great restaurant. Will definitely book to stay again.

Heather

United Kingdom

Exceptional customer service from the reception staff welcoming us to the hotel and to our room. Real warmth and kindness. Cute little room up in the eaves. Fantastic spa. Delicious breakfast. A really lovely break.

Cher

Thailand

The room was really comfortable and well appointed. The spa felt peaceful despite the number of people there. The food is always exceptional

Paul

United Kingdom

Late night sandwich made on request by night porter. Good breakfast. Great location. Free parking.

John

United Kingdom

Unfortunately we didn’t have breakfast due to a time schedule. The menu looked good but shame you don’t do a roast Sunday Lunch.

Richard

United Kingdom

It was all really beautiful. The Spa, the ambience, room, food..... everything.

Rachel

United Kingdom

Room was great and quirky - on two floors with two bathrooms and direct access to the spa area. Lovely gardens. Friendly staff. Great sauna.

Timothy

United Kingdom

A member of your staff Ellie went above and beyond to take care of me thank you x

Deborah

United Kingdom

The price was cheaper than a basic Premier Inn room. I was given a free upgrade on arrival. Breakfast was free and very good. All of the the staff I met were really friendly. The atmosphere felt exclusive during my whole stay and the spa pool was very good as well as quiet. The room I was in not only had a lot to offer, but had good decor and a comfy bed in which only took me a minute to fall asleep on both nights. The corridors around the house also have old drawings relating to its history. There is free parking too. Note: This is a very British hotel in which is ideal for someone/couples wanting to visit the likes of Bath, Bristol, Shepton and Wells. If you are coming by bus, there is the 174 nearby that can take you to Bath.

Adam

United Kingdom

What guests loved the most:
“Lovely setting, helpful staff, comfortable bedroom with garden view.”

Robert United Kingdom
“Beautiful hotel and spa with spacious rooms, attentive staff and great restaurant. Will definitely book to stay again.”

Heather United Kingdom
“Exceptional customer service from the reception staff welcoming us to the hotel and to our room. Real warmth and kindness. Cute little room up in the eaves. Fantastic spa. Delicious breakfast.”

Cher Thailand
“The room was really comfortable and well appointed. The spa felt peaceful despite the number of people there. The food is always exceptional”

Paul United Kingdom
“Late night sandwich made on request by night porter. Good breakfast. Great location. Free parking.”

John United Kingdom
“Unfortunately we didn’t have breakfast due to a time schedule. The menu looked good but shame you don’t do a roast Sunday Lunch.”

Richard United Kingdom
“It was all really beautiful. The Spa, the ambience, room, food..... everything.”

Rachel United Kingdom
“Room was great and quirky - on two floors with two bathrooms and direct access to the spa area. Lovely gardens. Friendly staff. Great sauna.”

Timothy United Kingdom
“A member of your staff Ellie went above and beyond to take care of me thank you x”

Deborah United Kingdom
“The price was cheaper than a basic Premier Inn room. I was given a free upgrade on arrival. Breakfast was free and very good. All of the the staff I met were really friendly.”

Adam United Kingdom

Categories:

Staff8.5
Facilities8.1
Cleanliness8.4
Comfort8.6
Value for money7.5
Location8.3
Free WiFi 5.8

Low score for Shepton Mallet

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Luxuriously furnished rooms and fantastic spa treatments, including a hydrotherapy pool and body wraps, make Bannatyne's Charlton House Spa Hotel one of the premier hotels in South West England.

Individually designed bedrooms feature bathrooms with baths and showers. They include free Wi-Fi TVs, DVD players and fridges, whilst deluxe rooms have mezzanine levels, garden access or spectacular baths.

Rejuvenate the body and mind with experience showers, ice fountains and the crystal steam room. Guests staying at Charlton House can access the Bannatyne Health Club and Spa for a surcharge. This modern gym also has a selection of exercise classes, swimming pools and spa facilities.

The Restaurant At Charlton House has overhead drapes, creating a intimate tented feel. Fine local ingredients are used in the menu which includes traditional classics.

Situated near Glastonbury, Charlton House is within reach of the Cheddar Caves and Wookey Hole. Longleat Safari Park and Longleat House are 30-minute drive. Free parking is available at Charlton.

Rejuvenate the body and mind with experience showers, ice fountains and the crystal steam room. Guests staying at Charlton House can access the Bannatyne Health Club and Spa for a surcharge of £15.00 per person per day . This modern gym also has a selection of exercise classes, swimming pools and spa facilities.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Bannatyne's Charlton House Spa Hotel has been welcoming Booking.com guests since 21 Jul 2010.

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Most popular facilities

Free parking

Spa and wellness centre

Restaurant

Family rooms

Free WiFi

Non-smoking rooms

Tea/coffee maker in all rooms

Bar

Property highlights

Top location: Highly rated by recent guests (8.3)

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

When would you like to stay at Bannatyne's Charlton House Spa Hotel?

Sorry, reservations for more than 90 nights are not possible.

Please enter your dates to check availability.

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Check-in date

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Rooms

Adults

Children

Sleeps

Room type

Standard Double Room

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Standard Double or Twin Room

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Deluxe Double Room

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Deluxe Double or Twin Room

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Superior Double Room

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Superior Double or Twin Room

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4 reasons to choose Bannatyne's Charlton House Spa Hotel

Prices you can't beat!
Booking is safe
Manage your bookings online
The staff speak English

Property questions and answers

Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

Do you offer a room with disabled facilities

Yes, we have a room that offers both disabled access and facilities.

Answered on 2 November 2019
Hi we are doing a ghost hunt at Shelton mallet prison and was wondering how close you are ??

Good Morning, We are about a 5 minute drive from The Shepton Mallet Prison. Kind Regards, Molly.

Answered on 16 December 2019
What tine does the spa stay open until and does use of the spa come included to the price ?

Hi When booking through bookinmg.com spa access does not come included in the price spa access is £10 per person which we can sort for you on arrival. Kind regardss

Asked about: Standard Double Room • Answered on 7 January 2022
Do you have an electric car charger on site please?

Yes! We offer 2 charging points in our secondary car park

Answered on 17 September 2021
Can you tell me what spa facilities are in the hotel. Thank you

Good Afternoon, The spa facilities, include, A hydro pool, sauna, steam room, lacomium and hot tub.

Asked about: Deluxe Double or Twin Room • Answered on 31 July 2021
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Hotel surroundings *

What's nearby

Wells Cathedral

5.8 miles
Wookey Hole Caves

6.7 miles
Stourhead

10.7 miles
Longleat House

10.9 miles
Longleat Safari Park

10.9 miles
Chew Valley Lake

11.2 miles
Priston Mill

12.2 miles
Cheddar Gorge Caves

12.3 miles

Closest airports

Bristol Airport

16 miles
Cardiff Airport

38.3 miles
Bournemouth Airport

40.7 miles

* All distances are measured in straight lines. Actual travel distances may vary.

Missing some information? Yes / No

Great! Thanks for your response.

Thanks! You will receive an email as soon as the property has answered your question.

1 restaurant on site

Maxines

Open for: Breakfast, Lunch, Dinner, High tea, Cocktail hour

House rules Bannatyne's Charlton House Spa Hotel takes special requests - add in the next step!

Check-in

15:00 - 00:00

Check-out

00:00 - 11:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of GBP 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years

Cot upon request

Extra bed upon request

Free

3 years

Cot upon request	Free
Extra bed upon request	£30 per child, per night

4+ years

Extra bed upon request

£30 per person, per night

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Solo American Express Bannatyne's Charlton House Spa Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the there is a strict age restriction for the spa and only children aged over 16 years of age are able to use the spa.

Guests can receive discounted entry to the Bannatyne Health Club and Spa for GBP 15 per person, per night.

Bannatyne's Charlton House Spa Hotel is 1 miles from the centre of Shepton Mallet.
The prices at Bannatyne's Charlton House Spa Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
Room options at Bannatyne's Charlton House Spa Hotel include:
- Double
- Twin
- Suite
Yes, there is a hot tub. You can find out more about this and the other facilities at Bannatyne's Charlton House Spa Hotel on this page.
Bannatyne's Charlton House Spa Hotel offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Massage
- Tennis court
- Waxing services
- Head massage
- Beauty Services
- Steam room
- Body treatments
- Fitness
- Personal trainer
- Spa/wellness packages
- Manicure
- Fitness classes
- Tennis equipment
- Neck massage
- Body wrap
- Full body massage
- Fitness/spa locker rooms
- Spa lounge/relaxation area
- Make up services
- Yoga classes
- Facial treatments
- Couples massage
- Body scrub
- Back massage
- Pedicure
- Spa facilities
Guests staying at Bannatyne's Charlton House Spa Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Vegan
- Gluten-free
- Buffet
Bannatyne's Charlton House Spa Hotel has 1 restaurant:
- Maxines
Check-in at Bannatyne's Charlton House Spa Hotel is from 15:00, and check-out is until 11:00.
From the nearest airport, you can get to Bannatyne's Charlton House Spa Hotel by:
- Taxi 40min

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