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Hotel Bannatyne's Charlton House Spa Hotel
Shepton Mallet Nr Glastonbury, Shepton Mallet, BA4 4PR, United Kingdom – Great location - show map
Room was great and quirky - on two floors with two bathrooms and direct access to the spa area. Lovely gardens. Friendly staff. Great sauna.

A member of your staff Ellie went above and beyond to take care of me thank you x

The price was cheaper than a basic Premier Inn room. I was given a free upgrade on arrival. Breakfast was free and very good. All of the the staff I met were really friendly. The atmosphere felt exclusive during my whole stay and the spa pool was very good as well as quiet. The room I was in not only had a lot to offer, but had good decor and a comfy bed in which only took me a minute to fall asleep on both nights. The corridors around the house also have old drawings relating to its history. There is free parking too. Note: This is a very British hotel in which is ideal for someone/couples wanting to visit the likes of Bath, Bristol, Shepton and Wells. If you are coming by bus, there is the 174 nearby that can take you to Bath.

Staff were so helpful room was amzing great food and amazing spa area

beautiful hotel,great spa- I had a facial and it was super ! excellent food- dinner and breakfast couldn’t fault ! staff were mostly attentive - some quite young but they worked hard .

Room was excellent; comfortable,warm and soundproof. Bed was extremely comfortable with excellent cosy duvet.

Everything. The staff were extremely welcoming and friendly. The spa and pool were amazing too

Room was amazing very comfortable and quiet so we slept well

Loved the size of the bedroom and bathroom. Bed was very large and comfortable too. The lounge areas and spa were delightful. The breakfast was amazing with lovely staff and gluten free/ vegan options easily available.

We like all the food apart from the Eton mess pudding. We liked the lounge and restaurant area and our room was very pleasant too.

- What guests loved the most:
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Timothy
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Deborah
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Adam
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George
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Deborah
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Ajarper
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Ebadul
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Russell
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Daisy
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Robert
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Categories:
Sleeps | Room type | Price | ||
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Max adults: 2 |
Standard Double Room
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Max adults: 2 |
Standard Twin Room
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Max adults: 2 |
Deluxe Double Room
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Max adults: 2 |
Deluxe Twin Room
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Max adults: 2 |
Superior Double Room
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Max adults: 2 |
Double Room
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Max adults: 2. Max children: 2 |
Grand Suite
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4 reasons to choose Bannatyne's Charlton House Spa Hotel
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The property usually replies within a few days
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Do you offer a room with disabled facilitiesYes, we have a room that offers both disabled access and facilities.Answered on 2 November 2019
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Hi we are doing a ghost hunt at Shelton mallet prison and was wondering how close you are ??Good Morning, We are about a 5 minute drive from The Shepton Mallet Prison. Kind Regards, Molly.Answered on 16 December 2019
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Do you have an electric car charger on site please?Yes! We offer 2 charging points in our secondary car parkAnswered on 17 September 2021
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Can you tell me what spa facilities are in the hotel. Thank youGood Afternoon, The spa facilities, include, A hydro pool, sauna, steam room, lacomium and hot tub.Asked about: Deluxe Twin Room • Answered on 31 July 2021
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What tine does the spa stay open until and does use of the spa come included to the price ?Hi When booking through bookinmg.com spa access does not come included in the price spa access is £10 per person which we can sort for you on arrival. Kind regardssAsked about: Standard Double Room • Answered on 7 January 2022
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Thanks! You will receive an email as soon as the property has answered your question.
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Wells Cathedral5.8 miles
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Wookey Hole Caves6.7 miles
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Stourhead10.7 miles
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Longleat House10.9 miles
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Longleat Safari Park10.9 miles
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Chew Valley Lake11.2 miles
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Priston Mill12.2 miles
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Cheddar Gorge Caves12.3 miles
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Bristol Airport16 miles
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Cardiff Airport38.3 miles
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Bournemouth Airport40.7 miles
Maxines
Open for: Breakfast, Lunch, Dinner, High tea, Cocktail hour
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit
A damage deposit of GBP 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children aged 18 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cot upon request
Extra bed upon request
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Free |
Cot upon request
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Free |
Extra bed upon request
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£30 per child, per night |
Extra bed upon request
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£30 per person, per night |
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Bannatyne's Charlton House Spa Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Guests can receive discounted entry to the Bannatyne Health Club and Spa for GBP 15 per person, per night.
A damage deposit of GBP 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
FAQs about Bannatyne's Charlton House Spa Hotel
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Bannatyne's Charlton House Spa Hotel is 1 miles from the centre of Shepton Mallet.
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Check-in at Bannatyne's Charlton House Spa Hotel is from 15:00, and check-out is until 11:00.
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Bannatyne's Charlton House Spa Hotel offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Massage
- Tennis court
- Waxing services
- Head massage
- Beauty Services
- Steam room
- Body treatments
- Fitness
- Personal trainer
- Spa/wellness packages
- Manicure
- Fitness classes
- Tennis equipment
- Neck massage
- Body wrap
- Full body massage
- Fitness/spa locker rooms
- Spa lounge/relaxation area
- Make up services
- Yoga classes
- Facial treatments
- Couples massage
- Body scrub
- Back massage
- Pedicure
- Spa facilities
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The following parking options are available to guests staying at Bannatyne's Charlton House Spa Hotel (subject to availability):
- Parking on site
- Private parking
- Parking
- Electric vehicle charging station
- Accessible parking
- Free parking
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Guests staying at Bannatyne's Charlton House Spa Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Vegan
- Gluten-free
- Buffet
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Yes, there is a hot tub. You can find out more about this and the other facilities at Bannatyne's Charlton House Spa Hotel on this page.
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The prices at Bannatyne's Charlton House Spa Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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From the nearest airport, you can get to Bannatyne's Charlton House Spa Hotel by:
- Taxi 40min
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Room options at Bannatyne's Charlton House Spa Hotel include:
- Double
- Twin
- Suite
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Bannatyne's Charlton House Spa Hotel has 1 restaurant:
- Maxines