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You can be assured of a warm welcome, impeccable service and the highest degree of comfort at this inn, conveniently situated on the outskirts of Newcastle-under-Lyme. The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-Under-Lyme and Stoke-On-Trent areas, with history dating back to 1783. The hotel is a traditional English coaching inn, yet has been carefully and subtly refined to offer the comforts and modern standards required by today's visitors. Independently owned and managed, the hotel retains many original features and takes great pride in offering a very personal service. As a valued guest, you may be confident that your comfort is ensured, whether you are staying in one of the 40 centrally heated rooms with private bathrooms, visiting for a meal in the restaurant, or using the conference and banqueting facilities. You may want to see the online wedding brochure, which provides more information about Civil Ceremonies and wedding receptions.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.3)

Great Food: Meals here are highly recommended!

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
2 twin beds
1 full bed
and
1 sofa bed
1 queen bed
2 twin beds
and
1 full bed
1 twin bed
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
7.3
Cleanliness
7.8
Comfort
7.7
Value for money
8.2
Location
8.3
Free WiFi
7.7
Select topics to read reviews:

Hotel area info

Restaurants
1 Restaurant On Site

  • Ostler Restaurant
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Borough Arms Hotel

Most popular amenities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Private Bathroom
Activities
  • Golf course (within 2 miles)
    Additional charge
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Services
  • Daily housekeeping
  • Shared lounge/TV area
  • Baggage storage
  • Fax/Photocopying
    Additional charge
  • Packed lunches
  • Express check-in/out
    Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Carpeted
  • Family rooms
  • Non-smoking rooms
Languages Spoken
  • English

House rules

Borough Arms Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa Solo Diners Club American Express Cash Borough Arms Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that this property does not accept bookings from local guests.

Guests paying by cash will also be asked to pre-authorize a debit/credit card for GBP 50 in case of any damages or loss of keys.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Borough Arms Hotel

  • Borough Arms Hotel is 1.8 miles from the center of Stoke on Trent. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Borough Arms Hotel include:

    • Double
    • Twin
    • Single
    • Family
    • Suite

  • Borough Arms Hotel has 1 restaurant:

    • Ostler Restaurant

  • Borough Arms Hotel offers the following activities/services (charges may apply):

    • Golf course (within 2 miles)

  • Guests staying at Borough Arms Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • À la carte

  • The prices at Borough Arms Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Borough Arms Hotel is from 2:00 PM, and check-out is until 11:00 AM.