Guesthouse
 Charlotte Guest House

195-197 Sumatra Road, Camden, London, NW6 1PF, United Kingdom – Great location - show map – Subway Access

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.2
Very Good
2,209 reviews

The location is perfect - underground, overground and thameslink stations are within 3-4 minutes walk. lots of options for breakfast next to the hotel. 15 minutes ride to the center. the hotel is small and very cozy and pleasant to stay. its my second stay there and I will definitely come back again!

Alex_rud Israel

Great location. Very helpful and lovely staff.Breakfast only over the road at the Bridge cafe.(cracking)

Mick United Kingdom

Nice area, close to the tube station, sink in room, the nicest shared bathrooms I’ve experienced so far in London, comfortable room.

Lala United Kingdom

We stayed in the new apartment room, all recently refurbished. Great location for public transport and lots of shops and restaurants in the area. Staff were very helpful and friendly, would definitely stay here again.

Mrmule Sweden

great location with a convenient access to public transport!

Lauren United States of America

locate was great. not super close to London center but in an awesome neighbourhood which felt like the real London. Great transportation options, tube, above ground, connection to airports! The staff was extremely kind and accommodating!

Jennifer Italy

This was our third trip to London, our fifth time staying here (we split the last two vacations with side trips) so we've seen a lot of their rooms. They are all very clean and neat, with everything you need. Shared bathrooms are spotless and cleaned frequently. The newly remodeled lounge, with sink and microwave, is great for meeting friends or having a quick meal. The new studio, with the mini fridge, sink, and microwave was perfect for our longer stay. Staff is always so friendly and helpful.

Christopher United States of America

I loved the contact with the property, it was via WhatsApp, and their responded were immediate! The location was perfect as well, around 15 mins by tube from Victoria.

Anna Poland

very nice suite in one of these typical terraced houses - even with access to the garden in our case, quiet environment

Christoph Germany

Excellent location off main road so quiet. Room facing road rather than train line. 2 minutes to train and 5 mins to tube stations. 15-20 mins to heart of London on tube. Restaurants, cafes, supermarket, pharmacy,etc on main road. Room is clean with own kitchenette and bathroom/toilet. Plates, mugs, glasses, toasters, cutlery, dishwashing liquid, dish cloth, hairdryer and toiletries. Friendly reception staff. Able to leave luggage while waiting for room or after check-out. Close at 4.00pm.

Menaka Switzerland
8.2
Very Good
2,209 reviews
  • What guests loved the most:
  • “The location is perfect - underground, overground and thameslink stations are within 3-4 minutes walk. lots of options for breakfast next to the hotel. 15 minutes ride to the center.”
    Alex_rud Alex_rud Israel Israel
  • “Great location. Very helpful and lovely staff.Breakfast only over the road at the Bridge cafe.(cracking)”
    Mick Mick United Kingdom United Kingdom
  • “Nice area, close to the tube station, sink in room, the nicest shared bathrooms I’ve experienced so far in London, comfortable room.”
    Lala Lala United Kingdom United Kingdom
  • “We stayed in the new apartment room, all recently refurbished. Great location for public transport and lots of shops and restaurants in the area.”
    Mrmule Mrmule Sweden Sweden
  • “great location with a convenient access to public transport!”
    Lauren Lauren United States of America United States of America
  • “locate was great. not super close to London center but in an awesome neighbourhood which felt like the real London. Great transportation options, tube, above ground, connection to airports!”
    Jennifer Jennifer Italy Italy
  • “This was our third trip to London, our fifth time staying here (we split the last two vacations with side trips) so we've seen a lot of their rooms.”
    Christopher Christopher United States of America United States of America
  • “I loved the contact with the property, it was via WhatsApp, and their responded were immediate! The location was perfect as well, around 15 mins by tube from Victoria.”
    Anna Anna Poland Poland
  • “very nice suite in one of these typical terraced houses - even with access to the garden in our case, quiet environment”
    Christoph Christoph Germany Germany
  • “Excellent location off main road so quiet. Room facing road rather than train line. 2 minutes to train and 5 mins to tube stations. 15-20 mins to heart of London on tube.”
    Menaka Menaka Switzerland Switzerland

Categories:

  • Staff8.9
  • Facilities7.9
  • Cleanliness8.5
  • Comfort8.2
  • Value for money8.5
  • Location8.9
  • Free WiFi8.8

You're eligible for a Genius discount at Charlotte Guest House! To save at this property, all you have to do is sign in.

Within a quiet residential area of London, the traditional Charlotte Guest House is just a 5-minute walk from the West Hampstead Tube and Railway Stations. The property is a 20-minute Tube journey or bus ride from central London and its numerous attractions.

Each room includes a TV and tea and coffee making facilities. Some rooms benefit from private bathrooms, while others share facilities. Hairdryers and ironing supplies are available on request.

Operating from directly outside the Charlotte Guest House, a bus service has connections to famous Oxford Street, Piccadilly Circus, and Trafalgar Square. There are also direct connections to 5 London airports, including Gatwick and Luton by train, Heathrow and London City by Tube, and Stansted by coach.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Charlotte Guest House has been welcoming Booking.com guests since Mar 23, 2010

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Most popular amenities

Free WiFi
Non-smoking rooms
Tea/Coffee Maker in All Rooms

Property Highlights

Top Location: Highly rated by recent guests (8.9)

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 12467 lists

Availability

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4 reasons to choose Charlotte Guest House

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.2
Very Good · 2,209 reviews
Read all reviews
Categories:
  • Staff8.9
  • Facilities7.9
  • Cleanliness8.5
  • Comfort8.2
  • Value for money8.5
  • Location8.9
  • Free WiFi8.8

Select topics to read reviews:

See what guests loved the most:

  • Alex_rud
    IsraelIsrael
    “The location is perfect - underground, overground and thameslink stations are within 3-4 minutes walk. lots of options for breakfast next to the hotel. 15 minutes ride to the center. the hotel is small and very cozy and pleasant to stay. its...”
  • Mick
    United KingdomUnited Kingdom
    “Great location. Very helpful and lovely staff.Breakfast only over the road at the Bridge cafe.(cracking)”
  • Lala
    United KingdomUnited Kingdom
    “Nice area, close to the tube station, sink in room, the nicest shared bathrooms I’ve experienced so far in London, comfortable room.”
  • Mrmule
    SwedenSweden
    “We stayed in the new apartment room, all recently refurbished. Great location for public transport and lots of shops and restaurants in the area. Staff were very helpful and friendly, would definitely stay here again.”
  • Lauren
    United States of AmericaUnited States of America
    “great location with a convenient access to public transport!”
  • Jennifer
    ItalyItaly
    “locate was great. not super close to London center but in an awesome neighbourhood which felt like the real London. Great transportation options, tube, above ground, connection to airports! The staff was extremely kind and accommodating!”
  • Christopher
    United States of AmericaUnited States of America
    “This was our third trip to London, our fifth time staying here (we split the last two vacations with side trips) so we've seen a lot of their rooms. They are all very clean and neat, with everything you need. Shared bathrooms are spotless and...”
  • Anna
    PolandPoland
    “I loved the contact with the property, it was via WhatsApp, and their responded were immediate! The location was perfect as well, around 15 mins by tube from Victoria.”
  • Christoph
    GermanyGermany
    “very nice suite in one of these typical terraced houses - even with access to the garden in our case, quiet environment”
  • Menaka
    SwitzerlandSwitzerland
    “Excellent location off main road so quiet. Room facing road rather than train line. 2 minutes to train and 5 mins to tube stations. 15-20 mins to heart of London on tube. Restaurants, cafes, supermarket, pharmacy,etc on main road. Room is clean with...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Is it a working shower in the shared bathroom?
    Yes.
    Asked about: Single Room with Shared Bathroom • Answered on October 21, 2019
  • Hello, how can we arive from Stansted airport ? Thank you!
    Dear Guest, The cheapest and easiest way to the Charlotte is via the National Express bus or Airbus. Go to coach station stop 24. Take the A6 Victoria bus to Finchley Road tube station (the second stop). Then take the London Underground on the Jubilee Line, Northbound, to West Hampstead (one stop). Turn right out of the station, then take the second road on the left. This is Sumatra Road (there is an off-license and a red post box on the corner). The Charlotte is then 50 meters down on the left hand side. Best Regards Giada
    Answered on February 7, 2020
  • Is there tea making facilities in room
    Yes.
    Asked about: Twin Room with Private Bathroom • Answered on October 21, 2019
  • Can I self isolate at this location?
    Dear Guest, We do accept bookings for long stays for the purpose of quarantine. Please note that we do not enter any occupied rooms and do not provide room service. Alternatively we can supply cleaning materials and fresh towels in a contact free ways. Best regards, Reservations Manager
    Answered on July 29, 2020
  • I have 2 questions regarding this double room with private bathroom At which floor it is found And what is the room area ?
    I am afraid that, as we have many different double en-suite rooms, I couldn't tell you exactly!
    Asked about: Double Room with Private Bathroom • Answered on January 16, 2020

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Host Info

8.9
Host Review Score
Charlotte Guest House has been established for many years and has built up an excellent reputation. There are 45 rooms ranging from singles to double/twins & family rooms, some with shared facilities, some with en-suites. We are delighted to introduce our newest category : The luxury designer Studios, with mini kitchenettes, and superior en suites. The guest house is ideally located just 10 minutes away from the buzzing, popular and very lively West End. There is also a vast number of connections to great shopping locations, cultural and business districts as well as other parts of London and the UK. The Charlotte is within two minutes of three train lines, providing easy access from London’s five airports. It is mandatory for guests to present valid photo identification prior to check-in. Please note that Charlotte Guest House comprises of 5 different Victorian buildings, all within 30-160 metres of the main Reception. Therefore it may not be suitable for guests with mobility impairment.
Charlotte Guest House is situated in West Hampstead, a prime location in central London, UK. The area is a quiet, residential part of West Hampstead with excellent connections to London's main shopping and tourist, cultural and business attractions. We connect directly to 5 of London's airports and are particularly easy to reach being within 2 minutes of three trainlines. Being well situated there are a great many sites and attractions to see whilst visiting.
Languages spoken: English,French,Italian,Romanian
Area Info *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Hampstead Theatre
    0.9 miles
  • Fenton House
    0.9 miles
  • Keats House
    1.1 miles
Restaurants & cafes
  • Cafe/Bar Starbucks
    0.1 miles
Top attractions
  • London Zoo
    1.9 miles
  • Piccadilly Circus
    3.6 miles
  • Wembley Stadium
    3.8 miles
  • Buckingham Palace
    3.9 miles
  • Trafalgar Square
    3.9 miles
  • Big Ben
    4.4 miles
  • London Eye
    4.4 miles
  • Houses of Parliament
    4.5 miles
  • Tower of London
    5.7 miles
  • O2 Arena
    9 miles
Public transit
  • Subway West Hampstead Tube Station
    0.2 miles
  • Subway Kilburn Tube Station
    0.5 miles
  • Subway Finchley Road Tube Station
    0.5 miles
  • Subway Hampstead Tube Station
    0.8 miles
  • Subway Swiss Cottage Tube Station
    0.8 miles
  • Subway Kilburn Park Tube Station
    1 miles
  • Subway Brondesbury Park
    1 miles
Closest Airports
  • London City Airport
    10.9 miles
  • London Heathrow Airport
    12.4 miles
  • London Luton Airport
    24.1 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Amenities of Charlotte Guest House

Most popular amenities

Free WiFi
Non-smoking rooms
Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
Bedroom
  • Linens
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
No parking available.
Services
  • Express check-in/out
General
  • Smoke-free property
  • Non-smoking rooms
Languages Spoken
  • English
  • French
  • Italian
  • Romanian

House rules Charlotte Guest House takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
£0 per child, per night
3+ years
Extra bed by request
£20 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Mastercard Visa JCB Diners Club American Express Charlotte Guest House accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 10:00 PM and 7:00 AM.

Pets

Pets are not allowed.

The fine print

Please note that the property will not serve breakfast until further notice.

Please note that the property consists of of different buildings, all within 30-550 feet of the main house where breakfast is served. Therefore it may not be suitable for guests with mobility impairment.
When making a group booking, please be informed that the same building allocation is possible but it is not guaranteed.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

Please inform Charlotte Guest House of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Charlotte Guest House

  • Check-in at Charlotte Guest House is from 2:00 PM, and check-out is until 11:00 AM.

  • Room options at Charlotte Guest House include:

    • Double
    • Twin
    • Triple
    • Single
    • Quad
    • Studio

  • The prices at Charlotte Guest House may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Charlotte Guest House is 3.7 miles from the center of London.

  • Charlotte Guest House offers the following activities/services (charges may apply):