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  5. DoubleTree by Hilton Cheltenham (Hotel) (UK) Deals

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Hotel DoubleTree by Hilton Cheltenham

DoubleTree by Hilton Cheltenham

Cirencester Road Charlton Kings , Cheltenham, GL53 8EA, United Kingdom – Great location - show map

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DoubleTree by Hilton Cheltenham

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The building where the hotel is located
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A bed or beds in a room at DoubleTree by Hilton Cheltenham
A bed or beds in a room at DoubleTree by Hilton Cheltenham
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A restaurant or other place to eat at DoubleTree by Hilton Cheltenham
Banquet facilities at the hotel
A restaurant or other place to eat at DoubleTree by Hilton Cheltenham
Banquet facilities at the hotel
The business area and/or conference room at DoubleTree by Hilton Cheltenham
The business area and/or conference room at DoubleTree by Hilton Cheltenham
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A bathroom at DoubleTree by Hilton Cheltenham
A bed or beds in a room at DoubleTree by Hilton Cheltenham
A bed or beds in a room at DoubleTree by Hilton Cheltenham
A bed or beds in a room at DoubleTree by Hilton Cheltenham
A bathroom at DoubleTree by Hilton Cheltenham
A bed or beds in a room at DoubleTree by Hilton Cheltenham
A bathroom at DoubleTree by Hilton Cheltenham

Lock in a great price for DoubleTree by Hilton Cheltenham – rated 8.2 by recent guests!

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8.2
Very Good
2,488 reviews
  • Facilities

    8.1

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Value for money

    7.7

  • Location

    8.3

  • Total

    8.2

  • Free WiFi

    8.3

Restaurant for dinner works only 3 days a week, bar menu is not really diverse

Konstantin Russia

Everything else was great to be honest. Spa was just right for the needs. Not too fancy nor busy but had the right amount of facilities and was clean etc

Sam United Kingdom

We first received a room that smelled of smoke. We called to ask for a different room. Staff came immediately and moved our luggage to an up-graded room, which was excellent. The food in the restaurant was very good.

Frederic United States of America

Excellent hotel great facilities, comfortable, and a superb restaurant with many choices for all dietary needs

Alan United Kingdom

Excellent Front Desk/ reception/ concierge/ chocolate chip cookies at check-in and 2 more for the road; excellent dinner in the pet friendly Bar area, breakfast in dining room- terrific; comfy bed; handy location for nice drive on the Romantic Roads through the Cotswald's, short drive to Oxford, very easy drive to Heathrow Airport / London; although we stayed just one night, we would have loved to spend several days in Cheltenham area.

Beverly United States of America

Excellent, friendly, efficient staff. Easy to drive to as on the outskirts of Cheltenham, but only a short taxi ride into town for a night out. Rooms very comfortable, and an extensive room service breakfast was great value for money.

Phill United Kingdom

After problems on my last stay the manager acted on my complaint and certainly put things right for this stay. Room was lovely , clean soft bedding, lovely bathroom and shower. Breakfast was excellent too. Love the gym here and enjoy running there too

Alison United Kingdom

it was a very nice place to stay with great staff and facilities. the food was of a good standard and there was anice peaceful space outside to the rear of the hotel.

Matt United Kingdom

The room is large and facility provided is satisfactory.

Cslee_dd21 Malaysia

The room was clean and modern and the facilities were great

John United Kingdom

Staff

8.5
Highly rated for:
Very comfy beds
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Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
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Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
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DoubleTree by Hilton Cheltenham This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8.2
Very Good
2,488 reviews
  • 8.5

    Staff

  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • What guests loved the most:
  • “Restaurant for dinner works only 3 days a week, bar menu is not really diverse”
    Konstantin Konstantin Russia Russia
  • “Everything else was great to be honest. Spa was just right for the needs. Not too fancy nor busy but had the right amount of facilities and was clean etc”
    Sam Sam United Kingdom United Kingdom
  • “We first received a room that smelled of smoke. We called to ask for a different room. Staff came immediately and moved our luggage to an up-graded room, which was excellent.”
    Frederic Frederic United States of America United States of America
  • “Excellent hotel great facilities, comfortable, and a superb restaurant with many choices for all dietary needs”
    Alan Alan United Kingdom United Kingdom
  • “Excellent Front Desk/ reception/ concierge/ chocolate chip cookies at check-in and 2 more for the road; excellent dinner in the pet friendly Bar area, breakfast in dining room- terrific;...”
    Beverly Beverly United States of America United States of America
  • “Excellent, friendly, efficient staff. Easy to drive to as on the outskirts of Cheltenham, but only a short taxi ride into town for a night out.”
    Phill Phill United Kingdom United Kingdom
  • “After problems on my last stay the manager acted on my complaint and certainly put things right for this stay. Room was lovely , clean soft bedding, lovely bathroom and shower.”
    Alison Alison United Kingdom United Kingdom
  • “it was a very nice place to stay with great staff and facilities. the food was of a good standard and there was anice peaceful space outside to the rear of the hotel.”
    Matt Matt United Kingdom United Kingdom
  • “The room is large and facility provided is satisfactory.”
    Cslee_dd21 Cslee_dd21 Malaysia Malaysia
  • “The room was clean and modern and the facilities were great”
    John John United Kingdom United Kingdom

One of our top picks in Cheltenham.The Georgian manor house of DoubleTree by Hilton Cheltenham offers complimentary WiFi, free parking, and is set in beautiful landscaped gardens that overlook Lilley Brook's 18-hole golf course. Guests can enjoy the onsite spa, beauty salon and fitness center. Guests can enjoy a drink at the bar or a meal in the restaurant.

Upon check-in, guests can enjoy a complimentary cookie. The rooms feature flat-screen TVs and a hospitality tray. Every room has an private bathroom with complimentary toiletries provided. Additional extras available in the deluxe rooms include chocolates and bathrobes, and the rooms offer garden views. The suites feature a separate living/dressing room, a sofa bed, and a 50-inch TV.

The onsite leisure center features a 50 feet pool, sauna, steam room and hot tub. Beauty treatments and massage are also offered and there is a gym with fitness classes available.

There are two eateries at the hotel, the Lakeside Restaurant offers cooked and Continental breakfast, and an a la carte dinner menu in a beautiful setting overlooking the garden and lake. Lilley Brook Bar & Lounge offers specialty teas and coffees, afternoon tea, lunch, bar snacks and light evening meals.

Business facilities are available including meeting rooms, audio and visual equipment for hire and printing and photocopying services.

Cheltenham Racecourse is 4 miles from the property, and it is 5 miles to GCHQ. Cheltenham’s spa town center is less than 2 miles away. It is a 2-minute walk to a bus stop. The Cotswolds can be reached in a 22-minute drive.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

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DoubleTree by Hilton Cheltenham has been welcoming Booking.com guests since Aug 2, 2005
Hotel chain/brand: Doubletree by Hilton

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Brilliant!

Most popular facilities

Free parking
Pet friendly
Spa
Swimming pool
Indoor pool
Free WiFi
Bar

Good for couples – they rated the facilities 8.1 for two-person stays.

Doubletree by Hilton

Bookers love...

녡 “friendly staff”
201 related reviews

녡 “comfortable bed”
165 related reviews

녡 “quiet room”
105 related reviews

녡 “boutique style”

낍 Top Location: Highly rated by recent guests (8.3)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet

뀄 Free WiFi
Guests consistently rate the WiFi as excellent

끸 Free private parking available at the hotel

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Sleeps Room Type
Max adults: 2
Cozy Double Guest Room
  • 1 full bed
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King Room
  • 1 king bed
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Max adults: 2
Deluxe King Room with Garden View
  • 1 king bed
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Suite
  • 1 king bed
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Max adults: 2
Queen Room
  • 1 queen bed
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Max adults: 2
Deluxe Queen Room with Garden View
  • 1 queen bed
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Max adults: 1
Single Guest Room
  • 1 twin bed
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Max adults: 2
Twin Guest Room
  • 2 twin beds
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Max adults: 2
Deluxe Twin Room with Garden View
  • 2 twin beds
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Max adults: 3
Family King Room
  • 1 king bed and
  • 1 sofa bed
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Max adults: 3
Family Queen Room
  • 1 sofa bed and
  • 1 queen bed
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Deluxe Double Room with Garden View
  • 1 full bed
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7 properties in Cheltenham like DoubleTree by Hilton Cheltenham were booked in the last 12 hours on our site

5 reasons to choose DoubleTree by Hilton Cheltenham

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Cheltenham

An Inside Look at DoubleTree by Hilton Cheltenham

Set among beautiful gardens with interesting features such as a woodland walk and brook with tiny waterfalls, The Cheltenham Park is a jewel in the heart of the Cotswolds.

Hotel surroundings

– Great location - show map

Closest Landmarks *

  • Cheltenham General Hospital
    1.5 miles
  • University of Gloucestershire
    1.8 miles
  • Cheltenham Town Hall
    1.9 miles
  • Sudeley Castle
    6.6 miles
  • Gloucestershire Royal Hospital
    7.6 miles
  • Kingsholm Stadium
    8 miles
  • Winfield Hospital
    8.1 miles
  • Gloucester Cathedral
    8.3 miles
  • Broadway Tower
    13.9 miles
  • Strensham Services M5
    13.9 miles

Restaurants & Markets *

  • Sainsburys Local Supermarket
    0.3 miles

Closest Airports *

  • Gloucestershire Airport
    5.1 miles
  • Birmingham Airport
    42.2 miles
  • Bristol Airport
    43.9 miles

Most Popular Landmarks *

  • Cotswold Water Park
    15.2 miles
  • Weston Park
    15.7 miles
  • Kingscote Barn
    16.7 miles
*
All distances are measured in straight lines. Actual travel distances may vary.

What Travelers Love About This Location

“Location was ideal for travelling into the city centre, plenty of public car parking facilities. Breakfast menu adequate with a wide choice to select from.”

John United Kingdom
10

“Nice, clean hotel. Lovely, quiet area. Will definitely come back”

Anita United Kingdom
10

“A well appointed elegant hotel on the outskirts of Cheltenham. Handy for transport into town, and within easy driving distance of the Cotswolds and Oxford. St...”

John United Kingdom
9.0

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Brilliant!
2 Restaurants On Site
  • Lilley Brook Bar and Lounge

    Food: British

    Open for: Brunch, Lunch, Dinner, High tea, Cocktail hour

  • Lakeside Restaurant

    Food: British

    Menu: À la carte

Facilities of DoubleTree by Hilton Cheltenham Great facilities! Review score, 8.1

Most popular facilities

Free parking
Pet friendly
Spa
Swimming pool
Indoor pool
Free WiFi
Bar
Outdoors
  • Picnic area
  • Outdoor furniture
  • Terrace
  • Garden
Pets
  • Pets are allowed on request. Charges may apply.

Activities
  • Live sports events (broadcast)
  • Walking tours Additional charge
  • Stand-up comedy Off-site Additional charge
  • Cycling Off-site
  • Bicycle rental (additional charge)
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • On-site coffee shop
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking
  • Free! Free private parking is available on site (reservation is not possible).

  • Accessible parking
  • Electric vehicle charging station
  • Secure parking
Pool and Spa
  • Swimming pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Pool/Beach towels
  • Heated pool
  • Pool with view
  • Indoor pool (year-round)
  • Indoor pool
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna
Front Desk Services
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities Additional charge
General
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Packed lunches
  • Safe
  • Honeymoon suite
  • VIP room facilities
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers Additional charge
  • Room service

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House rules DoubleTree by Hilton Cheltenham takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

0 - 2 years
Can use a crib or extra bed when requested
FREE
3 - 12 years
Can use an extra bed when requested
FREE

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

American Express Visa Mastercard UnionPay debit card UnionPay credit card DoubleTree by Hilton Cheltenham accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

DoubleTree by Hilton Cheltenham accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Please inform DoubleTree by Hilton Cheltenham of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about DoubleTree by Hilton Cheltenham

  • The payment methods and timing of payment may vary. However, DoubleTree by Hilton Cheltenham accepts the following payment methods:

    • Visa
    • China UnionPay
    • Discover
    • Apple Pay
    • Booking.com Wallet
    • American Express
    • PayPal
    • iDEAL
    • JCB
    • Diners Club
    • Mastercard

  • From the nearest airport, you can get to DoubleTree by Hilton Cheltenham by:

    • Train 15 minutes

  • In total, there are 147 rooms at DoubleTree by Hilton Cheltenham.

    Learn more about rooms and availability by entering your dates.

  • Room options at DoubleTree by Hilton Cheltenham include:

    • Double
    • Suite
    • Single
    • Twin
    • Family

  • The prices at DoubleTree by Hilton Cheltenham may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at DoubleTree by Hilton Cheltenham is from 3:00 PM, and check-out is until 12:00 PM.

  • The following parking options are available to guests staying at DoubleTree by Hilton Cheltenham (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Private Parking
    • Secure parking
    • Electric vehicle charging station
    • Accessible parking

  • DoubleTree by Hilton Cheltenham offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Bicycle rental (additional charge)
    • Golf course (within 2 miles)
    • Locker rooms
    • Personal trainer
    • Fitness classes
    • Yoga classes
    • Fitness
    • Full-body massage
    • Hand massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Stand-up comedy
    • Walking tours
    • Live sports events (broadcast)
    • Waxing services
    • Indoor pool (year-round)
    • Beauty services
    • Facial treatments
    • Spa/Wellness packages
    • Manicure
    • Pedicure
    • Body treatments
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area

  • Guests staying at DoubleTree by Hilton Cheltenham can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • Buffet

  • DoubleTree by Hilton Cheltenham has 2 restaurants:

    • Lakeside Restaurant
    • Lilley Brook Bar and Lounge

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

Verified guest reviews from real Bookers · Real Bookers. Real stays. Real opinions.

8.2 Very Good 2,488 reviews
  • Awesome: 9+

    1049

  • Good: 7 – 9

    982

  • Okay: 5 – 7

    372

  • Poor: 3 – 5

    64

  • Very Poor: 1 – 3

    21

  • Staff8.5
  • Facilities8.1
  • Cleanliness8.6
  • Comfort8.4
  • Value for money7.7
  • Location8.3
  • Free WiFi8.3

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    How to get to DoubleTree by Hilton Cheltenham from Bristol Airport
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      55 minutes
    • Free parking is available.
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    Questions you may have

    Find quick answers or ask questions to the property

    • Do you provide an early check-in and if so, how much is it?

      Depending on our availability which we will know on the morning of arrival. £15 we normally charge for early arrival.

    • Hi, we’re looking for a long weekend at the end of November. Are any rooms pet friendly?

      Good afternoon, I am pleased to say that all our bedrooms are pet friendly apart from our suites. We look forward to receiving your booking. Kind Regards, Karen - Reservations

    • Nothing

      Deluxe King Rooms overlook our gardens and grounds. They come with a premium pack of bathrobes, slippers and bottled water.

      Asked about: Deluxe King Room with Garden View

    • Do you book your massages when you arrive and pay then or do you have to call ahead and book?

      Please book the spa treatments in advance and payment will be on the day of the treatment.

      Asked about: Family King Room

    • What rooms are dog friendly

      King Rooms

      Asked about: Queen Room

    • Do you do Christmas dinner

      Yes we offer Christmas Day lunch 4 Courses at £81.95 per Adult & £35 per child 12 years old or under.

    • Is there an extra charge for the swimming pool ?

      good Afternoon There is no extra charge for the swimming pool as a guest at the hotel.

    • We have 2 dogs, do you charge for dogs ? Thanks

      Good Morning Yes we charge £15 per dog for the whole duration of your stay. Thank you Nicky Jean

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    8.2
    Very Good
    2,488 reviews

    What guests loved the most:

    “Restaurant for dinner works only 3 days a week, bar menu is not really diverse ”

    Konstantin Russia

    “Everything else was great to be honest. Spa was just right for the needs. Not too fancy nor busy but had the right amount of facilities and was clean etc ”

    Sam United Kingdom

    “We first received a room that smelled of smoke. We called to ask for a different room. Staff came immediately and moved our luggage to an up-graded room, which was excellent. The food in the restaurant was very good.”

    Frederic United States of America

    “Excellent hotel great facilities, comfortable, and a superb restaurant with many choices for all dietary needs”

    Alan United Kingdom

    “Excellent Front Desk/ reception/ concierge/ chocolate chip cookies at check-in and 2 more for the road; excellent dinner in the pet friendly Bar area, breakfast in dining room- terrific; comfy bed; handy location for nice drive on the Romantic Roads through the Cotswald's, short drive to Oxford, very easy drive to Heathrow Airport / London; although we stayed just one night, we would have loved to spend several days in Cheltenham area.”

    Beverly United States of America

    “Excellent, friendly, efficient staff. Easy to drive to as on the outskirts of Cheltenham, but only a short taxi ride into town for a night out. Rooms very comfortable, and an extensive room service breakfast was great value for money.”

    Phill United Kingdom

    “After problems on my last stay the manager acted on my complaint and certainly put things right for this stay. Room was lovely , clean soft bedding, lovely bathroom and shower. Breakfast was excellent too. Love the gym here and enjoy running there too”

    Alison United Kingdom

    “it was a very nice place to stay with great staff and facilities. the food was of a good standard and there was anice peaceful space outside to the rear of the hotel.”

    Matt United Kingdom

    “The room is large and facility provided is satisfactory.”

    Cslee_dd21 Malaysia

    “The room was clean and modern and the facilities were great”

    John United Kingdom
    1 2

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    See all guest reviews for DoubleTree by Hilton Cheltenham

    Newest Reviews for DoubleTree by Hilton Cheltenham

    • Reviewed: December 4, 2019

      Konstantin

      Russia
      9.2
      Awesome
      • • Leisure trip
      • • Family with young children
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Stuff is really friendly and supportive

      Restaurant for dinner works only 3 days a week, bar menu is not really diverse

      Stayed in December 2019

    • Reviewed: December 3, 2019

      Drew

      United Kingdom
      7.0
      Good
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      The WIFI was quite bad and was hard to get a connection. Also difficult to make phone calls in the room.

      Cosy clean rooms. Comfortable beds

      Stayed in December 2019

    • Reviewed: December 2, 2019

      Fred

      United Kingdom
      7.0
      Good
      • • Business trip
      • • Solo traveler
      • • Stayed 1 night

      restaurant was closed

      Stayed in December 2019

    • Reviewed: December 1, 2019

      Joanne

      United Kingdom
      9.2
      “Lovely large roims ”
      • • Leisure trip
      • • Travelers with friends
      • • Stayed 2 nights
      • • Submitted from a mobile device

      The are very short staffed all the time. The staff deserve a medal trying to cope under this situation. It effected us a few times over our two night stay with 3 rooms but we it wasn’t enough to spoil it but it was enough to cause frustration.

      King Rooms fab. Loved the bed and bedding. Nice and quiet. Food in bar and restaurant lovely. Spa therapists and facilities excellent.

      Stayed in December 2019

    • Reviewed: December 1, 2019

      Brandon

      United Kingdom
      5.0
      “Good location to Cheltenham, clean rooms but let down by slow service and failed to deliver promises”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night

      The service in the restaurant was slow (2 hours 30 minutes to be served one course!) and the food quality was poor. We booked a deluxe room with garden views and whilst we got the views the room never contained any of the facilities promised (bath robes, slippers, bottled water, hot chocolate).

      The location was good and the room was clean

      Stayed in November 2019

    • Reviewed: December 1, 2019

      Virginia

      United Kingdom
      5.0
      Fair
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      Building was quite run down and in need of some TLC. Pool and spa area small and basic. Some staff on reception were not very friendly or helpful.

      Near to the centre of Cheltenham

      Stayed in December 2019

    • Reviewed: December 1, 2019

      Amanda

      United Kingdom
      9.2
      Awesome
      • • Leisure trip
      • • Travelers with friends
      • • Stayed 1 night
      • • Submitted from a mobile device

      Pool needs updating

      It was an old building but done up

      Stayed in November 2019

    • Reviewed: November 30, 2019

      Geoffrey

      Malaysia
      10
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 1 night
      • • Submitted from a mobile device

      The room door closing is loud and abrupt. Otherwise all good

      Spacious and clean. Restaurant food is excellent

      Stayed in November 2019

    • Reviewed: November 30, 2019

      Samantha

      United Kingdom
      8.0
      “Over all very good”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      Service was slow in the restaurant for evening meal had to wait a while just for a drink and had to call someone over to be served.

      Cathy was very good made room extra special for our stay

      Stayed in November 2019

    • Reviewed: November 29, 2019

      Paul

      United Kingdom
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      Room, pool,and breakfast

      Stayed in November 2019

    • Reviewed: November 28, 2019

      David

      United Kingdom
      9.2
      Awesome
      • • Leisure trip
      • • Family with young children
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Quite a noisy hotel, rooms on the 1st floor are open to a lot of noise from the reception area and bar ... I’d suggest the other floors if you desire a bit more quiet relaxation over the convenient location of a 1st floor room.

      The staff were 1st class, the location was stunning,

      Stayed in November 2019

    • Reviewed: November 27, 2019

      Anonymous

      United Kingdom
      6.0
      “All in all a nice hotel with comfy beds, but don't come here if you want a relaxing break.”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night

      The pool looks nothing like the photos! We chose this hotel over some of the more boutique hotels in the centre of Cheltenham as it had a pool and we knew the weather wasn't going to be great. On the website, the pool/spa area looks modern, relaxing and luxurious. In reality, the paint is all peeling off the walls, there were plasters stuck to the floor and floating in the pool, the pool was much smaller than it looks, and there were swimming lessons going on when we got there! I don't mind if the pool/gym is open to the public, but this should be mentioned when booking, as we booked this 4.5* hotel as a nice relaxing night away to celebrate a 10 year anniversary, but what we got was very different! Also, the breakfast was okay, but nothing brilliant. Rubbery eggs, poor quality sausages, and not much option for vegetarians outside of fruit/cereal/toast.

      The room was big and the beds were very comfy. It is just on the outskirts of Cheltenham situated next to a big golf course that unfortunately we weren't able to go onto due to the weather.

      Stayed in November 2019

    • Reviewed: November 26, 2019

      Ioannis

      Greece
      10
      Exceptional
      • • Business trip
      • • Solo traveler
      • • Stayed 1 night
      • • Submitted from a mobile device

      Perfect place , perfect stay , Fantastic room !!!!

      Stayed in November 2019

    • Reviewed: November 25, 2019

      Janis

      United Kingdom
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      Maybe a slope instead of stairs down to the spa

      The leisure facilities

      Stayed in November 2019

    • Reviewed: November 25, 2019

      Stephen

      United Kingdom
      1 helpful vote
      7.0
      “We enjoyed the stay. It was good value for money, comforatble and easy access for the Cotswolds.”
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights

      We booked a twin bed room yet there was only 1 easy chair provided. What does the other person do - sit on the bed / Floor? We asked for an additional chair which was provided but it was small and not particularly comfortable. In the lounge bar where people we generally reading papers, using phones or tablets, loud music was being played via the speakers. Neither of us could focus to read books or papers. This is a feature of many hotels and supermarkets of course. Why that is so I've no idea; we prefer a place that's generally quiet. Finally, the health club had 3 showers only one of which gave out warm water. Also the one WC had a broken cistern handle. I was told that it had been reported but nothing was done.

      Lovely, warm comfortable room, comfy beds & very clean. Nice touch of bottled water provided each day. Staff were friendly and helpful. All in all few complaints.

      Stayed in November 2019

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