Hotel Crowne Plaza Chester, an IHG Hotel
Trinity Street, Chester, CH1 2BD, United Kingdom – Excellent location – show map
Excellent location – rated 9.2/10! (score from 3988 reviews)
Real guests • Real stays • Real opinions
Superb location, 5 min walk to Centre. Extremely friendly staff. Quick & easy check in. Lots of variety for breakfast. Room was clean & comfortable. We enjoyed the use of the Pool, sauna & steam room , all clean & enjoyable to use.
United KingdomLocation: You are in the centre of town, hard to beat. Breakfast: Continental, good selection. Options of asking for some options to be made. Dinner: fantastic quality. Room: Large, Bed very comfy. A/C was easy to use. Plenty of sockets.
United Kingdomeverything was fine ,just as we expected.we really enjoyed our stay.
United KingdomThe staff at the restaurant were all absolutely superb - really friendly and attentive. It was my son's birthday and they made a proper fuss of him which he was absolutely delighted about.
United KingdomWhen we arrived we were advised that we had been allocated a twin room, although we had booked a double room. A lady called Kim on reception was amazing. She said that they would call us if a room became available, as they were fully booked and had no double rooms for us to swap to. We very much doubted that this would happen, therefore when we recieved a call less than an hour later advising that they had a room we could swap to. She arranged moving our bags and even brought our new door keys into the bar for us. Absolutely top notch customer service and Kim should recieve recognization for this. She is a credit to your hotel
United KingdomRestaurant was unreal an just the whole hotel in general is defo the 5 star rating it should be
United KingdomVery friendly staff, room very spacious and clean. Nothing was to much trouble, had breakfast delivered to the room, very quick service and lovely breakfast! Enjoyed our stay and would most definitely return. Right in the city centre to!
United KingdomBed was huge and very comfortable, hotel was grand and location was fabulous.
United KingdomI liked the hotel, with the road works near by I would have struggled to even get there without a knowledgeable colleague. That’s temporary though. Having arrived, check in a little slow but overall I really liked the hotel and I’d choose it again. Nice rooms, clean and tidy and comfortable. That’s the most important thing.
United KingdomBreakfast was such good variety and staff very friendly and welcoming
United Kingdom
- What guests loved the most:
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Clare
United Kingdom
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Brand
United Kingdom
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Tony
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Tamsin
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Andrea
United Kingdom
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Gary
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Daniella
United Kingdom
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Megan
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Peter
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Kim
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Categories:
Stay in the heart of Chester – Excellent location – show map
In the historic city center, Crowne Plaza Chester features an indoor heated pool, hot tub and a modern gym. Onsite private parking is available for an additional fee.
The hotel's elegant rooms feature Egyptian cotton sheets and satellite TVs. Each spacious room includes a private bathroom with a hairdryer, bathrobes and slippers. Guests can also enjoy a free morning newspaper and free mineral water in the room.
Decorated with references to Chester life and a Racing Post wall mural, The Stables Bar & Grill Restaurant offers a variety of fine British cuisine and liquors, along with some of England’s most luxurious spirits.
Guests can relax with luxurious spa treatments, or enjoy the steam room and sauna. The gym also provides professional fitness trainers.
The hotel is within the old city walls, close to the historic cobbled shopping streets and Rows. Chester Zoo is less than 15 minutes’ drive away, while Chester Cathedral is just a 5-minute walk away. The nearest airport is Liverpool John Lennon Airport, 27 mi from the hotel.
This is our guests' favorite part of Chester, according to independent reviews.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
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| Sleeps | Room Type | Price | ||
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| Max adults: 2. Max children: 1 |
Double Room
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| Max adults: 2. Max children: 1 |
Twin Room
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| Max adults: 2. Max children: 1 |
Executive Double Room
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| Max adults: 2. Max children: 1 |
Executive Double or Twin Room
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| Max adults: 4. Max children: 3 |
Executive Family Room
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| Max adults: 2. Max children: 1 |
Double Room with Sofa Bed
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| Max adults: 2. Max children: 1 |
Room allocated on arrival
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| Max adults: 2. Max children: 1 |
Executive King Room
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| Max adults: 2. Max children: 1 |
Standard King Room
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Reception
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Wellness area
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Extra charges
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Central location, Shopping area, Food and drink options nearby
See what guests loved the most:
-
Clare
United Kingdom“Superb location, 5 min walk to Centre. Extremely friendly staff. Quick & easy check in. Lots of variety for breakfast. Room was clean & comfortable. We enjoyed the use of the Pool, sauna & steam room , all clean & enjoyable to use. ”
-
Brand
United Kingdom
“Location: You are in the centre of town, hard to beat. Breakfast: Continental, good selection. Options of asking for some options to be made. Dinner: fantastic quality. Room: Large, Bed very comfy. A/C was easy to use. Plenty of sockets.” Read more
-
Tony
United Kingdom
“everything was fine ,just as we expected.we really enjoyed our stay.”
-
Tamsin
United Kingdom
“The staff at the restaurant were all absolutely superb - really friendly and attentive. It was my son's birthday and they made a proper fuss of him which he was absolutely delighted about.”
-
Andrea
United Kingdom
“When we arrived we were advised that we had been allocated a twin room, although we had booked a double room. A lady called Kim on reception was amazing. She said that they would call us if a room became available, as they were fully booked and had no double rooms for us to swap to. We very much doubted that this would happen, therefore when we recieved a call less than an hour later advising that they had a room we could swap to. She arranged moving our bags and even brought our new door keys into the bar for us. Absolutely top notch customer service and Kim should recieve recognization for this. She is a credit to your hotel ” Read more
-
Gary
United Kingdom
“Restaurant was unreal an just the whole hotel in general is defo the 5 star rating it should be”
-
Daniella
United Kingdom
“Very friendly staff, room very spacious and clean. Nothing was to much trouble, had breakfast delivered to the room, very quick service and lovely breakfast! Enjoyed our stay and would most definitely return. Right in the city centre to!”
-
Megan
United Kingdom
“Bed was huge and very comfortable, hotel was grand and location was fabulous.”
-
Peter
United Kingdom
“I liked the hotel, with the road works near by I would have struggled to even get there without a knowledgeable colleague. That’s temporary though. Having arrived, check in a little slow but overall I really liked the hotel and I’d choose it again. Nice rooms, clean and tidy and comfortable. That’s the most important thing.” Read more
-
Kim
United Kingdom
“Breakfast was such good variety and staff very friendly and welcoming”
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About Crowne Plaza Chester, an IHG Hotel
Welcoming Booking.com guests since Aug 2, 2005
We speak your language
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4 reasons to choose Crowne Plaza Chester, an IHG Hotel
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
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Guildhall, Chester0.1 miles
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Chester Racecourse0.1 miles
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Chester Cathedral0.2 miles
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Grosvenor Museum0.2 miles
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Chester Castle0.4 miles
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University of Chester0.6 miles
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Countess of Chester Hospital1.3 miles
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Chester Zoo2.7 miles
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Cheshire Oaks Designer Outlet5.2 miles
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Restaurant Upstairs at The Grill0.1 miles
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Cafe/Bar BarLounge0.1 miles
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Delamere Forest5.9 miles
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20 Forthlin Road12.4 miles
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River River Dee0.5 miles
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Train Chester Train Station0.7 miles
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Liverpool John Lennon Airport10.3 miles
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Manchester Airport28.3 miles
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RetryStables Bar and Grill Restaurant
Food: British, Local, European
Open for: Breakfast, Brunch, Dinner
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RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
These are the steps this property has taken to provide more sustainable and eco-friendly travel:
- Recycling bins available to guests and waste is recycled
- The property makes efforts to reduce food waste
- Single-use plastic stirrers not used
- Single-use plastic straws not used
- Single-use plastic bottles not used
- Single-use plastic cups not used
- Single-use plastic cutlery/plates not used
- Water-efficient toilets
- Water-efficient showers
- Option to opt out of daily room cleaning
- Option to reuse towels
- Most lighting throughout property uses energy-efficient LED bulbs
- All windows are double-glazed
- 100% renewable electricity used throughout
- Invests a percentage of revenue back into community projects or sustainability projects
- Tours and activities organized by local guides and businesses
- Provide guests with info about local ecosystems, history, culture, and visitor etiquette
- Wild (non-domesticated) animals are not displayed or interacted with while kept at the property, nor are they harvested, consumed, or sold.
- Bicycle parking
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Crowne Plaza Chester, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that all Special Requests, including bed preference are subject to availability.
Children aged up to 13 years sharing parents room are accommodated for free.
There are no restrictions on times, for children to use the pool.
When booking 9 rooms or more, different policies and additional supplements will apply.
Please note, a valid credit card will be required to be shown upon check-in even on pre-paid rates.
Please note that there is limited, on-site parking and guests need to enter their full vehicle registration into the terminal at reception and pay GBP 10 to park up to 14:00 the next day. Failure to comply with the Parking Eye terms and conditions will result in a fee of GBP 100.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Crowne Plaza Chester, an IHG Hotel
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The prices at Crowne Plaza Chester, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Guests staying at Crowne Plaza Chester, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).
Breakfast option(s) include:
- Full English/Irish
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The following parking options are available to guests staying at Crowne Plaza Chester, an IHG Hotel (subject to availability):
- Parking on site
- Private Parking
- Parking
- Secure parking
- Accessible parking
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From the nearest airport, you can get to Crowne Plaza Chester, an IHG Hotel by:
- Taxi 35min
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Crowne Plaza Chester, an IHG Hotel has 1 restaurant:
- Stables Bar and Grill Restaurant
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Room options at Crowne Plaza Chester, an IHG Hotel include:
- Double
- Twin
- Twin/Double
- Family
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Yes, there's a hot tub. You can find out more about this and the other facilities at Crowne Plaza Chester, an IHG Hotel on this page.
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Crowne Plaza Chester, an IHG Hotel offers the following activities/services (charges may apply):
- Indoor pool
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Massage
- Full-body massage
- Facial treatments
- Head massage
- Personal trainer
- Fitness classes
- Beauty services
- Manicure
- Locker rooms
- Fitness
- Waxing services
- Hand massage
- Pedicure
- Body treatments
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Indoor pool (year-round)
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Check-in at Crowne Plaza Chester, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.
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Crowne Plaza Chester, an IHG Hotel is 1,150 feet from the center of Chester.