Hotel Crowne Plaza Chester, an IHG Hotel
Trinity Street, Chester, CH1 2BD, United Kingdom – Excellent location – show map
Excellent location – rated 9.3/10! (score from 3560 reviews)
Real guests • Real stays • Real opinions
Restaurant was unreal an just the whole hotel in general is defo the 5 star rating it should be
United KingdomVery friendly staff, room very spacious and clean. Nothing was to much trouble, had breakfast delivered to the room, very quick service and lovely breakfast! Enjoyed our stay and would most definitely return. Right in the city centre to!
United KingdomBed was huge and very comfortable, hotel was grand and location was fabulous.
United KingdomI liked the hotel, with the road works near by I would have struggled to even get there without a knowledgeable colleague. That’s temporary though. Having arrived, check in a little slow but overall I really liked the hotel and I’d choose it again. Nice rooms, clean and tidy and comfortable. That’s the most important thing.
United KingdomBreakfast was such good variety and staff very friendly and welcoming
United KingdomEverything was very clean and well looked after. The pool was wonderful and the food was delicious. The location was very convenient to the places we were going. I would definitely stay here again
United States of AmericaThe staff were, without exception, amazingly friendly and helpful. The central location in town was excellent. Dinner and breakfast were good.
United KingdomUnder the circumstances of taking order to our Room it was hot and varied.
United KingdomThe hotel entrance is really lovely. Feels quite glamorous. The room was clean and comfortable but not as luxurious as we thought it would be when coming in through entrance. The bar area was nice. We would definitely stay again. Location is great.
United Kingdombig room with plenty of extras, very comfortable bed. tasty breakfast with good choice of food. only 2 minutes walk to main shopping center. only 10 minutes walk to river Dee.
United Kingdom
- What guests loved the most:
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Gary
United Kingdom
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Daniella
United Kingdom
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Megan
United Kingdom
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Peter
United Kingdom
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Kim
United Kingdom
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Vickialberts
United States of America
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Gillian
United Kingdom
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Terence
United Kingdom
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Caroline
United Kingdom
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Malcolm
United Kingdom
Stay in the heart of Chester – Excellent location – show map
One of our top picks in Chester. In the historic city center, Crowne Plaza Chester features an indoor heated pool, hot tub and a modern gym. Onsite private parking is available for an additional fee.
The hotel's elegant rooms feature Egyptian cotton sheets and satellite TVs. Each spacious room includes a private bathroom with a hairdryer, bathrobes and slippers. Guests can also enjoy a free morning newspaper and free mineral water in the room.
Decorated with references to Chester life and a Racing Post wall mural, The Stables Bar & Grill Restaurant offers a variety of fine British cuisine and liquors, along with some of England’s most luxurious spirits.
Guests can relax with luxurious spa treatments, or enjoy the steam room and sauna. The gym also provides professional fitness trainers.
The hotel is within the old city walls, close to the historic cobbled shopping streets and Rows. Chester Zoo is less than 15 minutes’ drive away, while Chester Cathedral is just a 5-minute walk away. The nearest airport is Liverpool John Lennon Airport, 27 mi from the hotel.
This is our guests' favorite part of Chester, according to independent reviews.
Couples in particular like the location – they rated it 9.3 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 8.6 for two-person stays.
Currency Exchange: Need local currency? This property has currency exchange on site.
Located in the heart of Chester, this hotel has an excellent location score of 9.3
Breakfast Info
Full English/Irish
Private parking at the hotel
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| Max adults: 2. Max children: 1 |
Double Room
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| Max adults: 2. Max children: 1 |
Twin Room
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| Max adults: 2. Max children: 1 |
Executive Double Room
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| Max adults: 2. Max children: 1 |
Executive Double or Twin Room
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| Max adults: 4. Max children: 3 |
Executive Family Room
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| Max adults: 2. Max children: 1 |
Double Room with Sofa Bed
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| Max adults: 2. Max children: 1 |
Room allocated on arrival
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| Max adults: 2. Max children: 1 |
Executive King Room
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| Max adults: 2. Max children: 1 |
Standard King Room
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- Guests spoke highly of reception
- Guests had a smooth check-in experience
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- Guests enjoyed the wellness area
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- Some guests said extra charges may apply
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- Guests enjoyed the central location
- Guests said the area is good for shopping
- Guests enjoyed the food and drink options nearby
See what guests loved the most:
-
Gary
United Kingdom“Restaurant was unreal an just the whole hotel in general is defo the 5 star rating it should be”
-
Daniella
United Kingdom
“Very friendly staff, room very spacious and clean. Nothing was to much trouble, had breakfast delivered to the room, very quick service and lovely breakfast! Enjoyed our stay and would most definitely return. Right in the city centre to!”
-
Megan
United Kingdom
“Bed was huge and very comfortable, hotel was grand and location was fabulous.”
-
Peter
United Kingdom
“I liked the hotel, with the road works near by I would have struggled to even get there without a knowledgeable colleague. That’s temporary though. Having arrived, check in a little slow but overall I really liked the hotel and I’d choose it again. Nice rooms, clean and tidy and comfortable. That’s the most important thing.” Read more
-
Kim
United Kingdom
“Breakfast was such good variety and staff very friendly and welcoming”
-
Vickialberts
United States of America“Everything was very clean and well looked after. The pool was wonderful and the food was delicious. The location was very convenient to the places we were going. I would definitely stay here again ”
-
Gillian
United Kingdom
“The staff were, without exception, amazingly friendly and helpful. The central location in town was excellent. Dinner and breakfast were good.”
-
Terence
United Kingdom
“Under the circumstances of taking order to our Room it was hot and varied.”
-
Caroline
United Kingdom
“The hotel entrance is really lovely. Feels quite glamorous. The room was clean and comfortable but not as luxurious as we thought it would be when coming in through entrance. The bar area was nice. We would definitely stay again. Location is great.”
-
Malcolm
United Kingdom
“big room with plenty of extras, very comfortable bed. tasty breakfast with good choice of food. only 2 minutes walk to main shopping center. only 10 minutes walk to river Dee.”
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About Crowne Plaza Chester, an IHG Hotel
Welcoming Booking.com guests since Aug 2, 2005
We speak your language
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5 reasons to choose Crowne Plaza Chester, an IHG Hotel
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Chester
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Guildhall, Chester0.1 miles
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Chester Racecourse0.1 miles
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Chester Cathedral0.2 miles
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Grosvenor Museum0.2 miles
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Chester Castle0.4 miles
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University of Chester0.6 miles
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Countess of Chester Hospital1.3 miles
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Chester Zoo2.7 miles
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Cheshire Oaks Designer Outlet5.2 miles
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Restaurant Upstairs at The Grill0.1 miles
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Cafe/Bar BarLounge0.1 miles
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Delamere Forest5.9 miles
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20 Forthlin Road12.4 miles
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River River Dee0.5 miles
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Train Chester Train Station0.7 miles
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Liverpool John Lennon Airport10.3 miles
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Manchester Airport28.3 miles
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Blackpool International Airport40.6 miles
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RetryStables Bar and Grill Restaurant
Food: British, Local, European
Open for: Breakfast, Brunch, Dinner
Amenities of Crowne Plaza Chester, an IHG Hotel
Great facilities! Review score, 8.6
Most popular amenities
Services & Extras
- Tickets to shows/attractions Additional charge
Pets
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Pets are not allowed.
Food & Drink
- Fruit Additional charge
- Bottle of water Additional charge
- Wine/Champagne Additional charge
- Kids' meals Additional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
- Accessible parking
- Secure parking
Private parking is possible on site (reservation is not possible) and costs £10 per day.
Front Desk Services
- Invoice provided
- Concierge
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Kids' TV channels
Cleaning Services
- Daily housekeeping
- Suit press
- Shoeshine
- Dry cleaning Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
General
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Heating
- Packed lunches
- Soundproof rooms
- Elevator
- Honeymoon suite
- VIP room facilities
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers Additional charge
- Room service
Accessibility
- Visual aids (tactile signs)
- Visual aids (Braille)
- Bathroom emergency cord
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Indoor swimming pool
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Free! All pools are free of charge
- Open all year
- Opening times
- All ages welcome
- Pool/Beach towels
- Beach chairs/Loungers
- Heated pool
- Shallow end
Spa
- Locker rooms
- Personal trainer
- Fitness classes
- Fitness
- Full-body massage Additional charge
- Hand massage Additional charge
- Head massage Additional charge
- Foot massage Additional charge
- Neck massage Additional charge
- Back massage Additional charge
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body treatments
- Pedicure
- Manicure
- Waxing services
- Facial treatments
- Beauty services
- Beach chairs/Loungers
- Pool/Beach towels
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa Additional charge
- Fitness center
- Sauna
Languages Spoken
- English
- Spanish
- French
- Hungarian
- Polish
- Romanian
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RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
These are the steps this property has taken to provide more sustainable and eco-friendly travel:
- Recycling bins available to guests and waste is recycled
- The property makes efforts to reduce food waste
- Single-use plastic stirrers not used
- Single-use plastic straws not used
- Single-use plastic bottles not used
- Single-use plastic cups not used
- Single-use plastic cutlery/plates not used
- Water-efficient toilets
- Water-efficient showers
- Option to opt out of daily room cleaning
- Option to reuse towels
- Most lighting throughout property uses energy-efficient LED bulbs
- All windows are double-glazed
- 100% renewable electricity used throughout
- Invests a percentage of revenue back into community projects or sustainability projects
- Tours and activities organized by local guides and businesses
- Provide guests with info about local ecosystems, history, culture, and visitor etiquette
- Wild (non-domesticated) animals are not displayed or interacted with while kept at the property, nor are they harvested, consumed, or sold.
- Bicycle parking
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Crowne Plaza Chester, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that all Special Requests, including bed preference are subject to availability.
Children aged up to 13 years sharing parents room are accommodated for free.
Please note children's swimming times are from 10:00 until 19:00 daily. Except during school holidays and bank holidays when the hours are as the normal pool opening times.
When booking 9 rooms or more, different policies and additional supplements will apply.
Please note, a valid credit card will be required to be shown upon check-in even on pre-paid rates.
Please note that there is limited, on-site parking and guests need to enter their full vehicle registration into the terminal at reception and pay GBP 10 to park up to 14:00 the next day. Failure to comply with the Parking Eye terms and conditions will result in a fee of GBP 100.
Onsite private parking is available for an additional fee of GBP 10 per day.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Crowne Plaza Chester, an IHG Hotel
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Check-in at Crowne Plaza Chester, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.
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The following parking options are available to guests staying at Crowne Plaza Chester, an IHG Hotel (subject to availability):
- On-site parking
- Private Parking
- Parking
- Secure parking
- Accessible parking
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Crowne Plaza Chester, an IHG Hotel is 1,150 feet from the center of Chester.
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Room options at Crowne Plaza Chester, an IHG Hotel include:
- Double
- Twin
- Twin/Double
- Family
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Crowne Plaza Chester, an IHG Hotel has 1 restaurant:
- Stables Bar and Grill Restaurant
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Yes, there's a hot tub. You can find out more about this and the other facilities at Crowne Plaza Chester, an IHG Hotel on this page.
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Guests staying at Crowne Plaza Chester, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).
Breakfast option(s) include:
- Full English/Irish
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Crowne Plaza Chester, an IHG Hotel offers the following activities/services (charges may apply):
- Indoor pool
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Massage
- Full-body massage
- Facial treatments
- Head massage
- Personal trainer
- Fitness classes
- Beauty services
- Manicure
- Locker rooms
- Fitness
- Waxing services
- Hand massage
- Pedicure
- Body treatments
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Indoor pool (year-round)
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From the nearest airport, you can get to Crowne Plaza Chester, an IHG Hotel by:
- Taxi 35min
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The prices at Crowne Plaza Chester, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
