Hotel Crowne Plaza Chester
Trinity Street, Chester, CH1 2BD, United Kingdom – Excellent location – show map
Excellent location – rated 9.3/10! (score from 2973 reviews)
Real guests • Real stays • Real opinions
The hotel entrance is really lovely. Feels quite glamorous. The room was clean and comfortable but not as luxurious as we thought it would be when coming in through entrance. The bar area was nice. We would definitely stay again. Location is great.

big room with plenty of extras, very comfortable bed. tasty breakfast with good choice of food. only 2 minutes walk to main shopping center. only 10 minutes walk to river Dee.

Despite corona disruption You all Did extreemly well

Great staff, very clean, safe Covid measures in place. Location is excellent.

Location and under the current circumstances the staff did a wonderful job out stay was made as normal as could possibly be and the location is excellent

Location was great right in the centre. Friendly staff couldn’t do enough for you. On arrival we received vouchers for the the bar free and also we where able to go into the swimming pool. This was because we had booked the exclusive room.

Staff friendly and helpful, great parking area in central Chester, close to shops and restaurants.

location great only downsideis the entrance is underneath the hotel and at night some people might find it a bit intimidating

Good, solid, reliable Crowne Plaza right off the main tourist trail. Clean, quiet, good air-conditioning and very friendly and helpful staff.

The pool area and spa, The hotel location, The parking area, Breakfast, The lifts. Cleanliness of the rooms and hotel. The staff were also very friendly and helpful.

Crowne Plaza Chester
- What guests loved the most:
-
Caroline
United Kingdom
-
Malcolm
United Kingdom
-
David
United Kingdom
-
Clare
United Kingdom
-
Anne
United Kingdom
-
Angela
United Kingdom
-
Kathy
United Kingdom
-
Garry
United Kingdom
-
P
United Kingdom
-
Robert
United Kingdom
Sleeps | Room Type | |||
---|---|---|---|---|
Max adults: 2. Max children: 1 |
Double Room
|
|||
|
||||
Max adults: 2. Max children: 1 |
Twin Room
|
|||
|
||||
Max adults: 2. Max children: 1 |
Executive Double Room
|
|||
|
||||
Max adults: 2. Max children: 1 | ||||
|
||||
Max adults: 4. Max children: 3 |
Executive Family Room
|
|||
|
||||
Max adults: 2. Max children: 1 |
Double Room with Sofa Bed
|
|||
|
||||
Max adults: 2. Max children: 1 | ||||
|
||||
Max adults: 2. Max children: 1 |
Executive King Room
|
|||
|
||||
Max adults: 2. Max children: 1 |
Standard King Room
|
|||
|
Didn't find your answer? Ask a question about the property
Booking.com questions and answers guidelines
Questions and answers should be property- or room-related. The most helpful contributions are detailed and help others make better decisions. Don’t include any personal, political, ethical, or religious commentary. Promotional content will be removed. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams.
Avoid using profanity or approximations of profanity with creative spelling – in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed.
Respect the privacy of others. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details.
Booking.com does not accept responsibility or liability for any question or answers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines.
Some of these options might help answer your question
Got a question?
Find more info in the questions and answers. Need something else? Send your own question to the property below.
About Crowne Plaza Chester
Welcoming Booking.com guests since Aug 2, 2005
We speak your language
Thanks! You'll receive an email as soon as the property answers your question.
4 reasons to choose Crowne Plaza Chester
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
We are perfectly situated in the heart of the beautiful city of Chester, renowned for it's Roman Heritage. Convenient not just for the city and the surrounding attractions but easily accessible from Manchester & Liverpool airports and the Chester Railway station.
-
Guildhall, Chester0.1 miles
-
Chester Racecourse0.1 miles
-
Chester Cathedral0.2 miles
-
Grosvenor Museum0.2 miles
-
Chester Castle0.4 miles
-
University of Chester0.6 miles
-
Countess of Chester Hospital1.3 miles
-
Chester Zoo2.7 miles
-
Cheshire Oaks Designer Outlet5.2 miles
-
Restaurant Upstairs at The Grill0.1 miles
-
Cafe/Bar BarLounge0.1 miles
-
Delamere Forest5.9 miles
-
20 Forthlin Road12.4 miles
-
River River Dee0.5 miles
-
Train Chester Train Station0.7 miles
-
Liverpool John Lennon Airport10.3 miles
-
Manchester Airport28.3 miles
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryStables Bar and Grill Restaurant
Food: British, Local, European
Open for: Breakfast, Brunch, Dinner
Amenities of Crowne Plaza Chester
Great facilities! Review score, 8.7
Most popular amenities
Services & Extras
- Tickets to shows/attractions Additional charge
Pets
-
Pets are not allowed.
Food & Drink
- Fruit Additional charge
- Bottle of water Additional charge
- Wine/Champagne Additional charge
- Kids' meals Additional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Restaurant
Internet
-
Free! WiFi is available in all areas and is free of charge.
Parking
- Accessible parking
- Secure parking
Private parking is possible on site (reservation is not possible) and costs £10 per day.
Front Desk Services
- Invoice provided
- Concierge
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Kids' TV channels
Cleaning Services
- Daily housekeeping
- Suit press
- Shoeshine
- Dry cleaning Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
General
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Heating
- Packed lunches
- Soundproof rooms
- Elevator
- Honeymoon suite
- VIP room facilities
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers Additional charge
- Room service
Accessibility
- Visual aids (tactile signs)
- Visual aids (Braille)
- Bathroom emergency cord
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Indoor swimming pool
-
Free! All pools are free of charge
- Open all year
- Opening times
- All ages welcome
- Pool/Beach towels
- Beach chairs/Loungers
- Heated pool
- Shallow end
Spa
- Locker rooms
- Personal trainer
- Fitness classes
- Fitness
- Full-body massage Additional charge
- Hand massage Additional charge
- Head massage Additional charge
- Foot massage Additional charge
- Neck massage Additional charge
- Back massage Additional charge
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body treatments
- Pedicure
- Manicure
- Waxing services
- Facial treatments
- Beauty services
- Beach chairs/Loungers
- Pool/Beach towels
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa Additional charge
- Fitness center
- Sauna
Languages Spoken
- English
- Spanish
- French
- Hungarian
- Polish
- Romanian
Thanks for your help!
Your opinion helps us figure out what kinds of info we should ask properties for.
Back to propertyWhoops! It looks like something went wrong submitting this. Try again?
Retry
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Crowne Plaza Chester accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that all Special Requests, including bed preference are subject to availability.
Children aged up to 13 years sharing parents room are accommodated for free.
Please note children's swimming times are from 10:00 until 19:00 daily. Except during school holidays and bank holidays when the hours are as the normal pool opening times.
When booking 9 rooms or more, different policies and additional supplements will apply.
Please note, a valid credit card will be required to be shown upon check-in even on pre-paid rates.
Please note that there is limited, on-site parking and guests need to enter their full vehicle registration into the terminal at reception and pay GBP 10 to park up to 14:00 the next day. Failure to comply with the Parking Eye terms and conditions will result in a fee of GBP 100.
Onsite private parking is available for an additional fee of GBP 10 per day.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Crowne Plaza Chester
-
From the nearest airport, you can get to Crowne Plaza Chester by:
- Taxi 35min
-
Crowne Plaza Chester offers the following activities/services (charges may apply):
- Indoor pool
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Indoor pool (year-round)
- Beauty services
- Facial treatments
- Waxing services
- Manicure
- Pedicure
- Body treatments
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Head massage
- Hand massage
- Full-body massage
- Fitness
- Fitness classes
- Personal trainer
- Locker rooms
-
Room options at Crowne Plaza Chester include:
- Double
- Twin
- Twin/Double
- Family
-
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
-
Guests staying at Crowne Plaza Chester can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).
Breakfast option(s) include:
- Continental
- Full English/Irish
-
Crowne Plaza Chester is 1,150 feet from the center of Chester.
-
Yes, there's a hot tub. You can find out more about this and the other facilities at Crowne Plaza Chester on this page.
-
The following parking options are available to guests staying at Crowne Plaza Chester (subject to availability):
- Parking
- On-site parking
- Private Parking
- Secure parking
- Accessible parking
-
Check-in at Crowne Plaza Chester is from 3:00 PM, and check-out is until 12:00 PM.
-
The prices at Crowne Plaza Chester may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Crowne Plaza Chester has 1 restaurant:
- Stables Bar and Grill Restaurant