Name: Mercure Stafford South Hatherton House Hotel
Address: Pinfold Lane, Penkridge, Penkridge, ST19 5QP, United Kingdom, Pinfold Lane, Penkridge, Staffordshire, ST19 5QP, UK
Price range: Prices for upcoming dates start at $69 per night (We Price Match)
Rating: 6.8

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (286)

Mercure Stafford South Hatherton House Hotel

Pinfold Lane, Penkridge, Penkridge, ST19 5QP, United Kingdom – Show map

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Review Score

Based on 286 reviews

6.8

Wonderful: 9+

37
Good: 7 – 9

108
Okay: 5 – 7

99
Poor: 3 – 5

38
Very Poor: 1 – 3

4

Cleanliness

6.4
Comfort

6.6
Location

7.2
Facilities

6.5
Staff

7.9
Value for money

6.4
Free WiFi

7.9

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See all guest reviews for Mercure Stafford South Hatherton House Hotel

Newest Reviews for Mercure Stafford South Hatherton House Hotel

June 27, 2017

Jill
United Kingdom
4.2

“No swim after a long drive!”
- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
눉The swimming pool was closed, the sauna was not working, a member of staff was left in charge of the health club who didn't know how to switch on the sauna, the bathroom was in a poor state of repair, we had to call the duty manager to turn off our shower, there was no remote control for the TV, when I asked for one, reception forgot my request and I had to ask again half an hour later. My bed looked as though someone had already slept in it - all rumpled up and not tucked in. There was a loud hum from the extract fan in the bathroom during the night. Breakfast was poor quality and expensive at £10.
눇Most of the staff were very friendly and helpful but obviously stretched too thinly and working in difficult circumstances.
June 27, 2017

Anonymous
United Kingdom
7.9

“Adequate for a one night stay for bicycle tourists”
- • Leisure trip
- • Group of friends
- • Standard Twin Room
- • Stayed 1 night
눉Interesting location 'on the other side of the tracks!'.
눇Breakfast; short walk in to the village.
June 6, 2017

Jane
United Kingdom

1 helpful vote
6.3

Pleasant
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
눉looks very rundown outside could b much better without too much expense
눇good breakfast
June 5, 2017

Stephen
United Kingdom
9.2

“Pleasant stay, no real complaints”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
눉With the hotel being quite remote we found taxi companies either weren't prepared to come out or charged a hefty surcharge for doing so. Not the hotel's fault but something to be mindful of
눇Rooms were well equipped and comfortable. Bar staff were great
May 30, 2017

Disappointed
United Kingdom
3.8

“Badly organised”
- • Leisure trip
- • Group of friends
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
눉The initial receptionist was rude and unwelcoming. Also we arrived 1350 and were told we had to wait till 1400 - 10 mins - really?! It reminded me of the film meet the parents or meet the fockers where the airline hostess makes him wait for no reason to board! Lol However the booking was wrong - wanted 2 charge us 4 3 rooms - not the 2 we booked. Key cards did not retain the charge and couldn't get in the room without first having 2 go 2 reception to have the card charged. It was all very disorganised and disappointing
May 8, 2017

Traveller
United Kingdom
4.6

“Travelling through and no other places available”
- • Business trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
눉Bathroom floor and particularly around the edges of the room need a damn good clean and scrub. Slightly noisy with people slamming bedroom doors and talking loudly but I slept very well. Tempted to try breakfast but on seeing tinned fruit salad offered, decided to save £10 and eat elsewhere. Wouldn't recommend and won't stay there again.
눇Set in an old stately home that has sadly gone to seed. Rooms look okay on arrival but need a thorough clean, including the bathroom. Bed comfy, clean sheets and good pillows but very thin duvet (luckily it was a warm night). My room overlooked car park.
May 8, 2017

Natalie
United Kingdom
4.2

“Convenient but Very Poor Facilities!”
- • With a pet
- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
눉The food was very disappointing. We had a bar meal but very flavourless and bland. There was no children's menu so found it hard to find something that my 7 year old liked and didn't contain dairy. The grounds of the hotel were in a very poor state. The suggested area that were told to use to walk our dog, had glass on the ground and was a grass verge next to the entrance where cars were passing regularly. Not Ideal. There was also no dog bin. The property and grounds need some serious work, lots of overgrown weeds, bushes and grass. Half of the hotel looks derelict. We used the swimming pool which was in an extremely sorry state. The shower, women's changing rooms and the sauna were all out of order. We had to change behind a small wall in order to stay out of the shot of the camera overlooking the pool. At breakfast, myself and other guests had to go and look for staff as no one was present. No hot food was put out. This was a little bit of a nuisance as we had to leave quite promptly to get to Staffordshire Show ground. Our room was situated down several stairs. This is not helpful when you have a dog weighing 48kg who is unable to go up and down stairs.
눇The staff were friendly and greeted my family and dog. There was some confusion over the booking which had happened to some previous guests that day, they were very quick to sort this out. They were also very helpful giving us options of food for my Daughter who has a dairy allergy. The hotel is set in perfect distance to the Staffordshire County Showground. The room itself was ok for a one night stay, however I would struggle to stay any longer than this. Very basic room and dated bathroom. Price was reasonable and happy with the £5 charge for the dog as it can be as much as £20 in neighbouring hotels.
May 4, 2017

Stephen
United Kingdom
4.6

“Probably wont stay there again unless I have to.”
- • Business trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 1 night
눉Shabby outside, smelly corridors, basic, dirty bathrooms, no butter with bread, small bowl of soup, breakfast was poor.
눇Not much
May 3, 2017

Anne
United Kingdom
5.8

“awful”
- • Family with young children
- • 2 rooms
- • Stayed 1 night
눉the bed in room 116 the banging doors all night
눇the staff
April 25, 2017

Mark
United Kingdom
5.8

Okay
- • Business trip
- • Group of friends
- • Standard Twin Room
- • Stayed 2 nights
눉Very disappointingly the Sauna & Spa out of order, I'd inquired about this when booking a couple of months earlier as they were out of order then ...so I'd assumed a couple of months would be plenty of time to fix the problem, but no, nothing had been done.
눇Okay ....but,
April 14, 2017

Jackie
United Kingdom
8.3

“friendly”
- • With a pet
- • Leisure trip
- • Group of friends
- • 2 rooms
- • Stayed 1 night
눉There was a function on and our room must of been over the function area and quite noisy
눇Friendly staff , good parking for vehicle and trailer, enjoyed evening meal at hotel
April 9, 2017

Martin
United Kingdom

2 helpful votes
4.6

“Travelodge minus”
- • Business trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Past it's best Need vision to see what stunning it used to be and probably deserves to be again
눇Quiet area
April 6, 2017

Sharon
United Kingdom
5.8

Okay
- • Business trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
눉Noise in the hotel, could hear the person in the next room and the trains going past at high speed, was not aware it was that close to a main line
눇Staff were very friendly and helpful
March 28, 2017

Michael
United Kingdom
6.7

“Ok for a quick stop over”
- • Business trip
- • Solo traveler
- • Standard Double Room
- • Stayed 2 nights
눉Breakfast was too expensive, Building is very tired and could do with a revamp.
March 12, 2017

N W
United Kingdom
9.6

“Good hotel”
- • With a pet
- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
눇Room was very comfy

Fits	Room Type
	Standard Double Room 1 full bed	Show prices
Room Size: 248 ft² This room offers free Wi-Fi, a flat-screen TV, and tea/coffee-making facilities. Also includes an en suite bathroom with a hairdryer. Room Facilities: Tea/Coffee maker, Shower, Bathtub, TV, Telephone, Hairdryer, Wake up service/Alarm clock, Radio, Desk, Ironing facilities, Toilet, Heating, Bathtub or shower Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Standard Twin Room 2 twin beds	Show prices
Room Size: 248 ft² This room offers free Wi-Fi, a flat-screen TV, and tea/coffee-making facilities. Also includes an en suite bathroom with a hairdryer. Room Facilities: Tea/Coffee maker, Shower, Bathtub, TV, Telephone, Hairdryer, Wake up service/Alarm clock, Radio, Desk, Ironing facilities, Toilet, Heating, Bathtub or shower Someone just booked this Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children

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Newest Reviews for Mercure Stafford South Hatherton House Hotel

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Jane

Stephen

Disappointed

Traveller

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Stephen

Anne

Mark

Jackie

Martin

Sharon

Michael

N W

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