• Free WiFi
  • Air conditioning
  • Private Bathroom
  • Key card access
  • Non-smoking rooms
  • Baggage storage
  • Heating
  • Elevator
  • Facilities for disabled guests

Located in the heart of London, citizenM London Bankside is a stylish contemporary hotel, which is just a 2-minute walk from the Tate Modern, near Borough Market and only 1969 feet from the Millennium Bridge. Free Wi-Fi is also available. Guests can enjoy the modern, trendy bedrooms which feature ambient lighting with the room iPad, or the free citizenM app. All guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast (at no extra charge). The private bathroom features a rain shower. The citizenM design hotel itself features a 24-hour reception and contemporary shared living areas furnished with Vitra fittings. Guests may also take advantage of the free iMac’s available to them as well as the complimentary printing service. The 24-hour CanteenM offers a selection of sandwiches and warm dishes and the bar serves draft beer, champagne and cocktails. There is also a breakfast buffet available, which serves coffee, tea, pastries and cooked English breakfasts. London Bridge is 1640 feet away and Waterloo Rail and Underground station is less than a mile away. St Pauls Cathedral is located just a 10-minute walk away.

This is our guests' favorite part of London, according to independent reviews.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

citizenM London Bankside has been welcoming Booking.com guests since Jun 8, 2012
Hotel chain/brand:

Property Highlights

Located in the heart of London, this hotel has an excellent location score of 9.1

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish, Vegan

Loyal Customers

There are more repeat guests here than most other properties.


Select dates to see this property's availability and prices

Room Type
1 king bed
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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
High score for London
Select topics to read reviews:

See what guests loved the most:

  • Aaron
    United States of AmericaUnited States of America
    Great amenities, extremely modern. Great food and coffee. 24 hour bar!! Taxi out front. Store across the street. Close dining. Very cool decor.
  • Barbara
    United KingdomUnited Kingdom
    Staff were excellent, very helpful, very informative.
  • Molly
    I chose this hotel for the central location, the quirky but updated decorations and the excellent breakfast. I've stayed here before -- and it seems that the breakfast and the facilities continue to be great, if not getting better.
  • Lorraine
    Great location. Nice vibe. Excellent friendly staff.
  • Brian
    United States of AmericaUnited States of America
    The hotel was quirky with modern decor. The room was comfortable and clean. The staff was extremely helpful with arranging transportation and providing directions. The breakfast buffet was incredible! The hotel is located within walking distance...
  • Amanda
    United States of AmericaUnited States of America
    Amazing location, super convenient and accessible to all the places I wanted to go. Staff was super friendly.
  • Robin
    United KingdomUnited Kingdom
    I wasn't sure what to expect but we had a superb few days in london and the hotel played its part.
  • Marina
    Super friendly staff, great common facilities on the ground floor and very clean and comfortable room. Location is also excellent, and since we got a very good rate for this stay, everything was perfect. Special thanks to Malachi, the night...
  • Ondřej
    Czech RepublicCzech Republic
    Cozy, modern room, adjustable lightning and comfortable bed. Check-in/out very smooth
  • Leo
    The huge bed, and the ability to steam to the TV, and control the lights from the tablet
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

  • Does the room have a bath?

    Hello citizen, Thank you for reaching out us, the room do not have bath, all the room in citizen will have rain shower.
    Answered on 22 December 2020
  • Are you accepting bookings in Tier 4 London?

    Hi there, Thank you for reaching out us, now we open for people who stay for work related, no more leisure. Which is means that guests have to show the work document for check in.
    Answered on 26 December 2020
  • do you have a twin bed room , and a connecting room to a king room

    Hi , we don't have twin bed , the hotel only have Super size XL king bed. And we don't have connecting room also. But we can arrange a room next to each if you want. but its subject to availability . Thanks Mary
    Answered on 20 January 2021
  • do you have a swimming pool in the property?

    Thank you for reaching out us, we do not have pool in the citizenM
    Answered on 22 December 2020

Hotel area info *

1 Restaurant On Site

  • canteenM
    • Open for
      Breakfast • Lunch • Dinner

Amenities of citizenM London Bankside
Great facilities! Review score, 8.7

Most popular amenities
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Elevator
  • Bar
  • Heating
  • Baggage storage
  • Air conditioning
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Sitting area
  • Desk
Media & Technology
  • iPad
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Bar
WiFi is available in all areas and is free of charge.
No parking available.
  • Shared lounge/TV area
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
  • Ironing service
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Hardwood or parquet floors
  • Heating
  • Laptop safe
  • Elevator
  • Fan
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • English

House rules

citizenM London Bankside takes special requests – add in the next step!


From 2:00 PM

Guests are required to show a photo ID and credit card at check-in


Until 11:00 AM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.


When booking more than 10 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Discover Diners Club American Express Cash is not accepted citizenM London Bankside accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Reservation should be guaranteed with a valid credit card.

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

The property accepts credit cards and debit cards. Cash is not accepted.

When booking [10] rooms or more, different policies and additional supplements may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about citizenM London Bankside

  • Check-in at citizenM London Bankside is from 2:00 PM, and check-out is until 11:00 AM.

  • Room options at citizenM London Bankside include:

    • Double

  • citizenM London Bankside is 1.3 miles from the center of London. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at citizenM London Bankside may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • citizenM London Bankside has 1 restaurant:

    • canteenM

  • Guests staying at citizenM London Bankside can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegan

  • citizenM London Bankside offers the following activities/services (charges may apply):