Name: citizenM London Bankside
Address: 20 Lavington Street, Southwark, London, SE1 0NZ, United Kingdom, 20 Lavington Street, Greater London, SE1 0NZ, UK
Price range: Prices for upcoming dates start at $142 per night (We Price Match)
Rating: 9.0

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (4,660)

Hotel citizenM London Bankside

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

This neighborhood is a great choice for travelers interested in city walks, tourist attractions and convenient public transportation – Check location 20 Lavington Street, Southwark, London, SE1 0NZ, United Kingdom – This neighborhood is a great choice for travelers interested in city walks, tourist attractions and convenient public transportation – Check location – Subway Access

A restaurant or other place to eat at citizenM London Bankside

The lounge or bar area at citizenM London Bankside

Staff members at citizenM London Bankside

The facade or entrance of citizenM London Bankside

Guests staying at citizenM London Bankside

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A seating area at citizenM London Bankside

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Southwark Tube Station: only 6 minutes away! (1,600 feet by foot)

*8.9* Shakespeare's Globe Theatre: only 4 minutes away! (1,050 feet by foot)

*8.8* Tate Modern: only 4 minutes away! (950 feet by foot)

*9.0* Borough Market: only 6 minutes away! (1,600 feet by foot)

*8.5* Southwark Bridge: only 6 minutes away! (1,600 feet by foot)

Lock in a great price for citizenM London Bankside – rated 9 by recent guests!

to get started.

Interesting boutique hotel with complete 'smart room' functionality. Room lighting, tv entertainment, air conditioning, and blinds could all be controlled from a iPad situated on your end-table. Staff were friendly, although we actually were able to check-in and checkout completely via self-service terminal quickly and easily.

Michael, United States of America

Great hotel. Easy check-in/check-out process. Best hotel lobby and staff in London. Highly recommend this place!

Patrick, United States of America

Breakfast was great, the giant bed was awesome and the shower was super refreshing.

Colin, United States of America

The breakfast that is offered daily is 15.99 and it is absolutely worth it. There are vegetarian options, wonderful spread of jams, and a lovely assortment of teas, eggs, and meats. The staff is very accommodating. One member in particular, Alex, went above and beyond every time we encountered him.

Sarah, United States of America

Friendly staff. Comfy bed! The staff even made me a pizza at 2am when I came home from the bar late!!

Lauren, Canada

Very nice place to stay - comfy bar - compact but excellent rooms

Tom, Belgium

Amazing hotel and a lot of self service with a modern twist to it. Close to central London. A bar that’s open 24/7

Mohammed, Saudi Arabia

I like the location, cleanliness, and friendliness, of the staff.

Ashia, Germany

Good vibe in the lobby (living room). Hotel is modern and clean in a great location.

Michael, United States of America

CitizenM Bankside has become my 'go-to' hotel in London. Great location plus super staff and facilities make it a favourite.

Ca, United Kingdom

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9.3

Staff
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great neighborhood
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great neighborhood

What guests loved the most:
“Interesting boutique hotel with complete 'smart room' functionality.”

Michael United States of America
“Great hotel. Easy check-in/check-out process. Best hotel lobby and staff in London. Highly recommend this place!”

Patrick United States of America
“Breakfast was great, the giant bed was awesome and the shower was super refreshing.”

Colin United States of America
“The breakfast that is offered daily is 15.99 and it is absolutely worth it. There are vegetarian options, wonderful spread of jams, and a lovely assortment of teas, eggs, and meats.”

Sarah United States of America
“Friendly staff. Comfy bed! The staff even made me a pizza at 2am when I came home from the bar late!!”

Lauren Canada
“Very nice place to stay - comfy bar - compact but excellent rooms”

Tom Belgium
“Amazing hotel and a lot of self service with a modern twist to it. Close to central London. A bar that’s open 24/7”

Mohammed Saudi Arabia
“I like the location, cleanliness, and friendliness, of the staff.”

Ashia Germany
“Good vibe in the lobby (living room). Hotel is modern and clean in a great location.”

Michael United States of America
“CitizenM Bankside has become my 'go-to' hotel in London. Great location plus super staff and facilities make it a favourite.”

Ca United Kingdom

Stay in the Heart of London –

One of our top picks in London.Located in the heart of London, citizenM London Bankside is a stylish contemporary hotel, which is just a 2-minute walk from the Tate Modern, near Borough Market and only 1,950 feet from the Millennium Bridge. Free Wi-Fi and free movies on demand are also available.

Guests can enjoy the modern, trendy bedrooms which feature ambient lighting and a touchscreen tablet which controls the lights, LED TV, music system as well as the blinds and the temperature. The private bathroom features a rain shower.

The citizenM design hotel itself features a 24-hour reception and contemporary shared living areas furnished with Vitra fittings. Guests may also take advantage of the free iMac’s available to them as well as the complimentary printing service.

The 24-hour CanteenM offers a selection of sandwiches and warm dishes and the bar serves draft beer, champagne and cocktails. There is also a breakfast bar available, which serves coffee, tea, pastries and cooked English breakfasts.

London Bridge is 1,650 feet away and Waterloo Rail and Underground station is less than a mile away. St Pauls Cathedral is located just a 10-minute walk away.

Southwark is a great choice for travelers interested in city walks, tourist attractions and convenient public transportation.

This is our guests' favorite part of London, according to independent reviews.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

This property is also rated for the best value in London! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Your stay will include:

Free WiFi

citizenM London Bankside has been welcoming Booking.com guests since Jun 8, 2012
Hotel chain/brand: CitizenM

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Most Popular Facilities

Free WiFi

Restaurant

Facilities for disabled guests

Elevator

Bar

Heating

Good for couples – they rated the facilities 9.0 for two-person stays.

Bookers love...

“friendly staff”
284 related reviews

“comfy bed”
234 related reviews

“tate modern”
147 related reviews

“boutique style”

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Vegetarian, Gluten-free, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Great area for shopping!

Loyal Customers

There are more repeat guests here than most other properties.

Checkin day

Checkin month

Checkout day

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Availability

When would you like to stay at citizenM London Bankside?

Check-in Date

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Just booked in London 55 properties like citizenM London Bankside were just booked in the last 15 minutes on our site

5 reasons to choose citizenM London Bankside

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in London

Hotel surroundings

–

Closest Landmarks *

Menier Chocolate Factory
0.2 miles
Tate Modern
0.2 miles
Shakespeare's Globe Theatre
0.2 miles
Southwark Bridge
0.3 miles
Southwark Tube Station
0.3 miles
Borough Market
0.3 miles
Winchester Palace
0.3 miles
Borough Tube Station
0.3 miles
Southwark Cathedral
0.4 miles
Vinopolis
0.4 miles

Restaurants & Markets *

cloudM Tower of London rooftop bar Cafe/Bar
1.3 miles
Borough Market Market
0.4 miles

Natural Beauty *

River Thames River
0.4 miles

Closest Airports *

London City Airport
6.4 miles
London Heathrow Airport
15.4 miles
London Gatwick Airport
24.2 miles

Shopping Nearby – All Within 500 Yards! *

Borough Market Market Local & Authentic

What Travelers Love About This Location

“Great bar/reception area. Staff were lovely, very helpful.”

Marie

Ireland

9.5

“Great location, very accesorized, easy to check-in, easy to check-out, nice and cosy hotel////”

Ady

Romania

“The staff had great communication, they actually take the time to speak to you and give you the time of day. The garden/sitting area in the middle of the ho...”

Liina

United Kingdom

Are you missing any information about this area?

Brilliant!

1 Restaurant On Site

canteenM

Open for: Breakfast, Lunch, Dinner

House Rules citizenM London Bankside takes special requests – add in the next step!

Check-in

2:00 PM - 12:00 AM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children are welcome

No cribs are available

No extra beds are available

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

citizenM London Bankside accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note that CitizenM does not accept cash payments but major credit cards and debit cards only. Guests can also prepay the reservation before arrival, free of charge.

Check-in and check-out is done at the self-service terminal.
· Early check-in is free of charge (before 14:00) upon availability
· Supplement for late check-out is 29 GBP (11:00-16:00) upon availability

The property has a nonsmoking policy. This policy prohibits use of all types of cigarets, including electronic cigarets.

“Interesting boutique hotel with complete 'smart room' functionality. Room lighting, tv entertainment, air conditioning, and blinds could all be controlled from a iPad situated on your end-table. Staff were friendly, although we actually were able to check-in and checkout completely via self-service terminal quickly and easily.”

Michael

United States of America

“The breakfast that is offered daily is 15.99 and it is absolutely worth it. There are vegetarian options, wonderful spread of jams, and a lovely assortment of teas, eggs, and meats. The staff is very accommodating. One member in particular, Alex, went above and beyond every time we encountered him.”

Sarah

See all guest reviews for citizenM London Bankside

Newest Reviews for citizenM London Bankside

Reviewed: July 17, 2019

Rosy
United Arab Emirates
10

Exceptional
- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
I liked the modern feel of the hotel. The check in was both easy and convenient. We had a disabled room and were happy with the size and the facilities. Using the iPad to control the room was excellent.

Stayed in July 2019
Reviewed: July 17, 2019

Smrity
United States of America
9.6

“Awesome”
- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
No toileteries such as body lotion etc.
Room location bed

Stayed in July 2019
Reviewed: July 16, 2019

irishchick
Australia

1 helpful vote
9.6

Exceptional
- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Only down side was the umbrellas we borrowed, some need replacing as we had one's with handle falling off.
Fabulous hotel, very friendly staff. Had read peoples comments previously, whinging about small rooms. What more do you need, the bed was super comfortable and huge.

Stayed in July 2019
Reviewed: July 16, 2019

Eloise
Sweden

2 helpful votes
9.2

“cool hotel close to london bridge”
- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
it was a hot day and the aircon in the room couldve been better especially as opening the window wasnt an option.
really cool rooms and great decor. check in was super quick and breakfast has a great selection.

Stayed in July 2019
Reviewed: July 16, 2019

Michael
United States of America
Age group: 18 – 24
8.8

“Innovative one-of-a-kind 'Smart Rooms'”
- • Business trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms are on the compact side. While innovative and unique, some of the features you would find at a Luxury Chain in the same price-range are not available.
Interesting boutique hotel with complete 'smart room' functionality. Room lighting, tv entertainment, air conditioning, and blinds could all be controlled from a iPad situated on your end-table. Staff were friendly, although we actually were able to check-in and checkout completely via self-service terminal quickly and easily.

Stayed in June 2019
Reviewed: July 16, 2019

Lucia
Portugal
8.8

“Comfortably modern and cosy”
- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
Personally, while I do understand this new concept of a less traditional hotel experience, I'd rather have a proper checkin/checkout counter and would rather have the staff checking me in instead of doing it myself. It's just my personal opinion, the whole process was actually very easy and allowed us to choose from an assort of rooms.
The location of the hotel is splendid. The staff was very politely and helpful, we were very well received from the moment we checked in untill we checked out. The common spaces of the hotel are very pleasant and the "smartroom" was a new experience for us and we loved it. Comfortable and exciting.

Stayed in June 2019
Reviewed: July 15, 2019

Alison
United Kingdom
10

“Stylish, quality and efficiency”
- • Business trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The minimum temp seemed to be 18 degrees. I like a cold room to sleep so that was a bit too warm.
Loved the tech. Room very efficient and comfortable.

Stayed in July 2019
Reviewed: July 15, 2019

Shanahna
United Kingdom
9.2

Awesome
- • Business trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Need kettle or tea/coffee making facility on each floor or in room

Stayed in July 2019
Reviewed: July 15, 2019

Mary
United Kingdom
5.0

Fair
- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The bed was so uncomfortable
Location

Stayed in July 2019
Reviewed: July 15, 2019

Robert
United Kingdom
7.9

“Have stayed here before - like the space and location very convenient for the Globe and South Bank”
- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
The check-in system overcharged me
Good breakfast but rather pricey

Stayed in July 2019
Reviewed: July 14, 2019

Zoe
United Kingdom
Age group: 35 – 44
6.3

Pleasant
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The air conditioning dosnt work in the hotel properly there is no windows you can open I hardly slept cause it was that hot phoned reception he said he would put the air con on for me this was at 12.30 pm nothing had changed rang again at 4.00 pm the staff brought me a fan .in the morning spoke to a staff member she said the air con works but my husband explained to her it is not working has he is a air conditioning engineer this really needs looking at has I wasn’t the only person complaining about the air con that day .
The property is very Modern & done to a good standard .

Stayed in July 2019
Reviewed: July 14, 2019

David
United States of America
4.2

Disappointing
- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Futuristic inconvenience and cramped modernist. Flawed check in “concept”, tescos does it better
Lobby visually appealing

Stayed in July 2019
Reviewed: July 14, 2019

Anonymous
United Kingdom
8.8

“Great hotel - stayed before and will stay again. Not cheap, but nicely different from the norm.”
- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
The room was a bit hot even with air con on maximum and not that hot outside. Would be great to have a kettle in the room to make an evening cuppa.
Location is excellent and the ground floor area is the main plus of this hotel. Relaxing, but also set up for informal working, meeting and with good coffee/ food all day.

Stayed in July 2019
Reviewed: July 14, 2019

Lu
United States of America

1 helpful vote
9.6

Exceptional
- • Business trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
One of a kind. Love the setup in the room!

Stayed in July 2019
Reviewed: July 12, 2019

Steve
United Kingdom
10

“Loved it”
- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Clean room comforter table bed great shower. Hotel is in an excellent location.

Stayed in July 2019

Sleeps	Room Type
	King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom This room features free Wi-Fi, free movies on demand, power rain shower and a tablet mood pad to control everything in the room, including the LED TV. Twin beds are not available. Room Facilities: • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Refrigerator • Desk • Sitting area • Free toiletries • Fan • Toilet • Private Bathroom • Extra long beds (> 6.5 ft) • Heating • Cable channels • Laptop safe • Flat-screen TV • Soundproof • View • Hardwood or parquet floors • Wake-up service • Alarm clock • Hypoallergenic • Towels • Linens • Upper floors accessible by elevator • Entire unit wheelchair accessible • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

Hotel citizenM London Bankside

citizenM London Bankside This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Stay in the Heart of London – Excellent location – show map

Your stay will include:

Most Popular Facilities

Bookers love...

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5 reasons to choose citizenM London Bankside

Why book with us?

Hotel surroundings

Closest Landmarks *

Restaurants & Markets *

Natural Beauty *

Closest Airports *

Shopping Nearby – All Within 500 Yards! *

Most Popular Landmarks *

What Travelers Love About This Location

canteenM

See availability Facilities of citizenM London Bankside Great facilities! Review score, 9.0

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citizenM London Bankside

Stay in the Heart of London –

Facilities of citizenM London Bankside Great facilities! Review score, 9.0

House Rules citizenM London Bankside takes special requests – add in the next step!