citizenM London Bankside
20 Lavington Street, Southwark, London, SE1 0NZ, United Kingdom – Excellent location – show map – Subway Access
Excellent location – rated 9.1/10! (score from 2428 reviews)
Real guests • Real stays • Real opinions
The Hotel seems to be pretty new, with great fun decor, and the lobby/restaurant area it is pretty comfortable and cool. The bed was very comfortable probably my favorite thing about the room and everything is controlled with an iPad pretty cool. Good location, close to London Bridge, The Borough market, and a bunch of places to eat. Close to transportation too. Super friendly and helpful staff too.
United States of AmericaRooms were very clean; staff was very helpful with questions and any needs we had. We were able to sleep well.
United States of AmericaThe location is a fantastic kick off point for exploring the city. It is away from the hustle and bustle but close to restaurants, pubs, and sights etc. The rooms are comfortable, love the living room and restaurant area. The staff is super nice and helpful.
United States of AmericaWe loved it that the staff were accomodating to our early check in, breakfast requests, and also helping us get around! I always feel that hotel is more about the staff (and good quality breakfast is always a plus ;)) than anything else and CitizenM Bankside staff were rock stars!! Thank you we will come back again.
JapanThe beds were super comfy and it was so nice to have a comfortable public area to watch TV, read the newspaper, or just hang out. The rooms are small but very comfortable and quiet. They have smart TV's and blackout retractable, automated window coverings (which were great for sleeping in). We also loved being so close to the Borough Market and lots of wonderful food choices, plus there's a grocery store right across the street in case you need to pick something up.
BelgiumGreat young, funky and highly competent staff who were extremely pleasant, helpful and proactive. Check in and check out the easiest I have ever experienced and I travel a lot. Fabulous location, great housekeeping, will be coming back for sure.
United Arab EmiratesThe staff was beyond compare. I would go back just for the service
United States of Americaeverything thing was great, the pillows were not though, should consider changing those
United Arab EmiratesStylish and cool place, great bets and pillows and really neat lighting.
United States of AmericaI loved the shower. It was very roomy and I really liked having a wand to rinse off with. The room was very clean. We took advantage of the free water carafes from the downstairs bar everyday. The staff was great and very helpful.
United States of America
- What guests loved the most:
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Gracors
United States of America
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Michael
United States of America
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Kati
United States of America
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Sakamoto
Japan
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Carrie
Belgium
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Peter-swain
United Arab Emirates
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Alexia
United States of America
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Obada
United Arab Emirates
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Leif
United States of America
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Karen
United States of America
Categories:
Stay in the heart of London
Located in the heart of London, citizenM London Bankside is a stylish contemporary hotel, which is just a 2-minute walk from the Tate Modern, near Borough Market and only 1,950 feet from the Millennium Bridge. Free Wi-Fi is also available.
Guests can enjoy the modern, trendy bedrooms which feature ambient lighting with the room iPad, or the free citizenM app. All guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast (at no extra charge).
The private bathroom features a rain shower.
The citizenM design hotel itself features a 24-hour reception and contemporary shared living areas furnished with Vitra fittings. Guests may also take advantage of the free iMac’s available to them as well as the complimentary printing service.
The 24-hour CanteenM offers a selection of sandwiches and warm dishes and the bar serves draft beer, champagne and cocktails. There is also a breakfast buffet available, which serves coffee, tea, pastries and cooked English breakfasts.
London Bridge is 1,650 feet away and Waterloo Rail and Underground station is less than a mile away. St Pauls Cathedral is located just a 10-minute walk away.
This is our guests' favorite part of London, according to independent reviews.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
See what guests loved the most:
- Gracors
United States of America“The Hotel seems to be pretty new, with great fun decor, and the lobby/restaurant area it is pretty comfortable and cool. The bed was very comfortable probably my favorite thing about the room and everything is controlled with an iPad pretty cool....” 
MichaelUnited States of America“Rooms were very clean; staff was very helpful with questions and any needs we had. We were able to sleep well.”- KatiUnited States of America“The location is a fantastic kick off point for exploring the city. It is away from the hustle and bustle but close to restaurants, pubs, and sights etc. The rooms are comfortable, love the living room and restaurant area. The staff is super nice...”
- Sakamoto
Japan“We loved it that the staff were accomodating to our early check in, breakfast requests, and also helping us get around! I always feel that hotel is more about the staff (and good quality breakfast is always a plus ;)) than anything else and...” - Carrie
Belgium“The beds were super comfy and it was so nice to have a comfortable public area to watch TV, read the newspaper, or just hang out. The rooms are small but very comfortable and quiet. They have smart TV's and blackout retractable, automated window...” - Peter-swain
United Arab Emirates“Great young, funky and highly competent staff who were extremely pleasant, helpful and proactive. Check in and check out the easiest I have ever experienced and I travel a lot. Fabulous location, great housekeeping, will be coming back for sure.” 
AlexiaUnited States of America“The staff was beyond compare. I would go back just for the service”
ObadaUnited Arab Emirates“everything thing was great, the pillows were not though, should consider changing those”
LeifUnited States of America“Stylish and cool place, great bets and pillows and really neat lighting.”
KarenUnited States of America“I loved the shower. It was very roomy and I really liked having a wand to rinse off with. The room was very clean. We took advantage of the free water carafes from the downstairs bar everyday. The staff was great and very helpful.”
- Does the room have a bath?Hello citizen, Thank you for reaching out us, the room do not have bath, all the room in citizen will have rain shower.Answered on 22 December 2020
- Are you accepting bookings in Tier 4 London?Hi there, Thank you for reaching out us, now we open for people who stay for work related, no more leisure. Which is means that guests have to show the work document for check in.Answered on 26 December 2020
- do you have a twin bed room , and a connecting room to a king roomHi , we don't have twin bed , the hotel only have Super size XL king bed. And we don't have connecting room also. But we can arrange a room next to each if you want. but its subject to availability . Thanks MaryAnswered on 20 January 2021
- do you have a swimming pool in the property?Thank you for reaching out us, we do not have pool in the citizenMAnswered on 22 December 2020
canteenM
Open for: Breakfast, Lunch, Dinner
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
- Toilet paper
- Towels
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Extra long beds (> 6.5 ft)
- Refrigerator
- Socket near the bed
- Clothes rack
- Sitting area
- Desk
- iPad
- iPod dock
- Flat-screen TV
- Cable channels
- Radio
- Telephone
- TV
- Coffee house on site
- Bar
- Restaurant
- Shared lounge/TV area
- Private check-in/out
- Baggage storage
- Express check-in/out
- Ironing service
- Business center
- Meeting/Banquet facilitiesAdditional charge
- Invoice provided
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Hardwood or parquet floors
- Heating
- Laptop safe
- Elevator
- Fan
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wheelchair accessible
- Upper floors accessible by elevator
- English
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 11 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
citizenM London Bankside accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.
The property accepts credit cards and debit cards. Cash is not accepted.
When booking [10] rooms or more, different policies and additional supplements may apply.
It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.
Guests under the age of 18 can only check in with a parent or official guardian.
FAQs about citizenM London Bankside
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The prices at citizenM London Bankside may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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citizenM London Bankside offers the following activities/services (charges may apply):
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citizenM London Bankside is 1.3 miles from the center of London.
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citizenM London Bankside has 1 restaurant:
- canteenM
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Room options at citizenM London Bankside include:
- Double
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Check-in at citizenM London Bankside is from 2:00 PM, and check-out is until 11:00 AM.
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Guests staying at citizenM London Bankside can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).
Breakfast option(s) include:
- Full English/Irish
- Vegan
- Buffet
