Hotel
 citizenM London Bankside

Travel Sustainable property

20 Lavington Street, Southwark, London, SE1 0NZ, United Kingdom – Excellent location – show map – Subway Access

Excellent location – rated 9.2/10! (score from 2905 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
2,905 reviews

Decoration is amazing, the lobby is very pleasent place to be. We loved all the technology available in bedroom. The soaps are really good. Bottle of water to bring to the bedroom, it is very thoughtful. Breakfast was great, but expensive. Really nice and attemptive Staff, specially STEPHAN, great guy, he is lovelly and is always smiling, made us feel at home :)

Yonara United Kingdom

I liked the lobby with all the amenities there. The service at the bar was excellent. We received wonderful help when needed to scan a document unexpectedly. Colored lights in the room were fun.

Milo United States of America

I did choose location for my purpose. Nice lobby with work spaces super friendly staff nice breakfast

Stephanie Switzerland

Being a return customer, I expected a clean room with a comfy bed and eclectic common facilities. And of the above was delivered effortlessly.

Nicholas Poland

Staff were very friendly and the hotel placed in a lovely location

Abdulla Saudi Arabia

very welcoming staff, fantastic location, great lounge area for working/socializing, very nice bed

Nicolas Japan

Perhaps the most comfortable bed I've slept on in a hotel. The room was nicely appointed and modern. The breakfast was also quite tasty each day.

Eric United States of America

The hotel was clean, stylish, and comfortable. The staff is great, and the common areas are very nice. I liked everything about the room, too, except that it was a bit smaller than I expected. Nevertheless, it was still very clean and comfortable, and I liked the iPad that you can control the lights and blinds with.

Hutuleac United States of America

Great room, very clean - wasn’t huge but we didn’t need a big room - had everything we needed Huge bed, bathroom, fridge, hairdryer Very modern and contemporary Everything controlled by iPad or app Excellent location - between Southwark and London Bridge tube stations Friendly staff Checked in early - very easy Would definitely stay here again

Rachel United Kingdom

The staff, especially Dolly, were great. Dolly helped us a great deal as we checked out, given there was a Tube strike, she helped get us a taxi, plus also printed out my Covid test that I needed for my flight out.

David United States of America
8.8
Excellent
2,905 reviews
  • What guests loved the most:
  • “Decoration is amazing, the lobby is very pleasent place to be. We loved all the technology available in bedroom. The soaps are really good.”
    Yonara Yonara United Kingdom United Kingdom
  • “I liked the lobby with all the amenities there. The service at the bar was excellent. We received wonderful help when needed to scan a document unexpectedly. Colored lights in the room were fun.”
    Milo Milo United States of America United States of America
  • “I did choose location for my purpose. Nice lobby with work spaces super friendly staff nice breakfast”
    Stephanie Stephanie Switzerland Switzerland
  • “Being a return customer, I expected a clean room with a comfy bed and eclectic common facilities. And of the above was delivered effortlessly.”
    Nicholas Nicholas Poland Poland
  • “Staff were very friendly and the hotel placed in a lovely location”
    Abdulla Abdulla Saudi Arabia Saudi Arabia
  • “very welcoming staff, fantastic location, great lounge area for working/socializing, very nice bed”
    Nicolas Nicolas Japan Japan
  • “Perhaps the most comfortable bed I've slept on in a hotel. The room was nicely appointed and modern. The breakfast was also quite tasty each day.”
    Eric Eric United States of America United States of America
  • “The hotel was clean, stylish, and comfortable. The staff is great, and the common areas are very nice. I liked everything about the room, too, except that it was a bit smaller than I expected.”
    Hutuleac Hutuleac United States of America United States of America
  • “Great room, very clean - wasn’t huge but we didn’t need a big room - had everything we needed Huge bed, bathroom, fridge, hairdryer Very modern and contemporary Everything controlled by iPad or app...”
    Rachel Rachel United Kingdom United Kingdom
  • “The staff, especially Dolly, were great. Dolly helped us a great deal as we checked out, given there was a Tube strike, she helped get us a taxi, plus also printed out my Covid test that I needed for...”
    David David United States of America United States of America

Categories:

  • Staff9.4
  • Facilities8.9
  • Cleanliness9.2
  • Comfort9.1
  • Value for money8.4
  • Location9.2
  • Free WiFi 9.1
High score for London

Stay in the heart of London – Excellent location – show map

Located in the heart of London, citizenM London Bankside is a stylish contemporary hotel, which is just a 2-minute walk from the Tate Modern, near Borough Market and only 1,950 feet from the Millennium Bridge. Free Wi-Fi is also available.

Guests can enjoy the modern, trendy bedrooms which feature ambient lighting with the room iPad, or the free citizenM app. All guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast (at no extra charge).

The private bathroom features a rain shower.

The citizenM design hotel itself features a 24-hour reception and contemporary shared living areas furnished with Vitra fittings. Guests may also take advantage of the free iMac’s available to them as well as the complimentary printing service.

The 24-hour CanteenM offers a selection of sandwiches and warm dishes and the bar serves draft beer, champagne and cocktails. There is also a breakfast bar available, which serves coffee, tea, pastries and cooked English breakfasts.

London Bridge is 1,650 feet away and Waterloo Rail and Underground station is less than a mile away. St Pauls Cathedral is located just a 10-minute walk away.

This is our guests' favorite part of London, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Your stay will include:
Free WiFi

citizenM London Bankside has been welcoming Booking.com guests since Jun 8, 2012
 Hotel chain/brand: CitizenM

Show me more

Most popular amenities

Free WiFi
Non-smoking rooms
Restaurant
Facilities for disabled guests
Elevator
Bar

Property Highlights

Located in the heart of London, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish, Vegan, Buffet

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 37865 lists

Availability

When would you like to stay at citizenM London Bankside?

Sorry, reservations for more than 90 nights aren't possible.

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose citizenM London Bankside

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.8
Excellent · 2,905 reviews
Read all reviews
  • Staff9.4
  • Facilities8.9
    Restaurant
    Room
  • Cleanliness9.2
  • Comfort9.1
    Bed
    Room temperature
  • Value for money8.4
  • Location9.2
  • Free WiFi 9.1
High score for London

Select topics to read reviews:

See what guests loved the most:

  • Yonara
    United KingdomUnited Kingdom
    “Decoration is amazing, the lobby is very pleasent place to be. We loved all the technology available in bedroom. The soaps are really good. Bottle of water to bring to the bedroom, it is very thoughtful. Breakfast was great, but...”
  • Milo
    United States of AmericaUnited States of America
    “I liked the lobby with all the amenities there. The service at the bar was excellent. We received wonderful help when needed to scan a document unexpectedly. Colored lights in the room were fun.”
  • Stephanie
    SwitzerlandSwitzerland
    “I did choose location for my purpose. Nice lobby with work spaces super friendly staff nice breakfast”
  • Nicholas
    PolandPoland
    “Being a return customer, I expected a clean room with a comfy bed and eclectic common facilities. And of the above was delivered effortlessly.”
  • Abdulla
    Saudi ArabiaSaudi Arabia
    “Staff were very friendly and the hotel placed in a lovely location”
  • Nicolas
    JapanJapan
    “very welcoming staff, fantastic location, great lounge area for working/socializing, very nice bed”
  • E
    Eric
    United States of AmericaUnited States of America
    “Perhaps the most comfortable bed I've slept on in a hotel. The room was nicely appointed and modern. The breakfast was also quite tasty each day.”
  • Hutuleac
    United States of AmericaUnited States of America
    “The hotel was clean, stylish, and comfortable. The staff is great, and the common areas are very nice. I liked everything about the room, too, except that it was a bit smaller than I expected. Nevertheless, it was still very clean and comfortable,...”
  • Rachel
    United KingdomUnited Kingdom
    “Great room, very clean - wasn’t huge but we didn’t need a big room - had everything we needed Huge bed, bathroom, fridge, hairdryer Very modern and contemporary Everything controlled by iPad or app Excellent location - between Southwark and...”
  • David
    United States of AmericaUnited States of America
    “The staff, especially Dolly, were great. Dolly helped us a great deal as we checked out, given there was a Tube strike, she helped get us a taxi, plus also printed out my Covid test that I needed for my flight out.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • do you have a twin bed room , and a connecting room to a king room
    Hi , we don't have twin bed , the hotel only have Super size XL king bed. And we don't have connecting room also. But we can arrange a room next to each if you want. but its subject to availability . Thanks Mary
    Answered on January 20, 2021
  • Does the room have a bath?
    Hello citizen, Thank you for reaching out us, the room do not have bath, all the room in citizen will have rain shower.
    Asked about: King Room • Answered on December 22, 2020
  • Are you accepting bookings in Tier 4 London?
    Hi there, Thank you for reaching out us, now we open for people who stay for work related, no more leisure. Which is means that guests have to show the work document for check in.
    Answered on December 26, 2020
  • do you have a swimming pool in the property?
    Thank you for reaching out us, we do not have pool in the citizenM
    Answered on December 22, 2020
Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Menier Chocolate Factory
    0.2 miles
  • Tate Modern
    0.2 miles
  • Shakespeare's Globe Theatre
    0.2 miles
  • Southwark Bridge
    0.3 miles
  • Borough Market
    0.3 miles
  • Winchester Palace
    0.3 miles
  • Southwark Cathedral
    0.4 miles
  • Vinopolis
    0.4 miles
Restaurants & cafes
  • Cafe/Bar cloudM Tower of London rooftop bar
    1.3 miles
  • Cafe/Bar Bar Termini
    2.4 miles
Top attractions
  • London Bridge Tube Station
    0.5 miles
  • London Eye
    0.9 miles
  • Tower of London
    1 miles
  • Big Ben
    1.2 miles
  • Houses of Parliament
    1.2 miles
  • Trafalgar Square
    1.3 miles
  • Piccadilly Circus
    1.6 miles
  • Buckingham Palace
    1.9 miles
  • O2 Arena
    4.3 miles
  • Wembley Stadium
    8.5 miles
Natural Beauty
  • River River Thames
    0.4 miles
Public transit
  • Subway Southwark Tube Station
    0.3 miles
  • Subway Borough Tube Station
    0.3 miles
Closest Airports
  • London City Airport
    6.4 miles
  • London Heathrow Airport
    15.4 miles
  • London Gatwick Airport
    24.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.
1 Restaurant On Site

    canteenM

    Open for: Breakfast, Lunch, Dinner

    Menu: Buffet & À La Carte

Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of citizenM London Bankside Great facilities! Review score, 8.9

Most popular amenities

Free WiFi
Non-smoking rooms
Restaurant
Facilities for disabled guests
Elevator
Bar
Food & Drink
  • Coffee house on site
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Shared lounge/TV area
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
  • Ironing service
  • Business center
  • Meeting/Banquet facilities Additional charge
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
General
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Languages Spoken
  • English

House rules citizenM London Bankside takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Discover Diners Club American Express citizenM London Bankside accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Reservation should be guaranteed with a valid credit card.
This property accepts credit cards and debit cards for payment in the hotel, cash is not accepted.

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about citizenM London Bankside

  • Room options at citizenM London Bankside include:

    • Double

  • Check-in at citizenM London Bankside is from 2:00 PM, and check-out is until 11:00 AM.

  • Guests staying at citizenM London Bankside can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegan
    • Buffet

  • citizenM London Bankside is 1.3 miles from the center of London.

  • The prices at citizenM London Bankside may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • citizenM London Bankside has 1 restaurant:

    • canteenM

  • From the nearest airport, you can get to citizenM London Bankside by:

    • Train 35min

  • citizenM London Bankside offers the following activities/services (charges may apply):