Hotel Cross Keys Hotel, Kelso
The Cross Keys Hotel, 36-37 The Square, Kelso, TD5 7HL, United Kingdom – Excellent location – show map
Excellent location – rated 9.3/10! (score from 273 reviews)
Real guests • Real stays • Real opinions
Great location, reasonable facilities, excellent staff.
United KingdomExcellent location. Room comfortable All staff friendly and helpful Food very good.
United KingdomThe dinner was excellent. Had a great view of the main square.
United States of AmericaClean and tidy large room overlooking the square. Staff were friendly and helpful with a functioning Covid regime in place. Both breakfast and dinner from the restaurant was excellent and times were convenient. Great location for looking round the town and borders. Also fishing the Tweed.
United KingdomStaff friendly and helpful, breakfast was excellent, dinner good.. hotel clean, unfortunately due to covid restrictions staff were not allowed into room but they were very helpful. Would return again.
United KingdomHotel was easy to find as it is located in the town centre. We used the public parking at the front as we knew we would be leaving prior to payment being required, but were advised alternative parking for the hotel was nearby. Check-in was easy even after only booking it within the previous hour prior to our arrival. All staff were friendly and helpful. Room was comfortable but a little tired and needs updated. We used the restaurant at night and had a good meal at a reasonable cost - would recommend it. It also provided a substantial breakfast in the morning.
United KingdomVery clean Good service Thoroughly enjoyed our meals Felt safe
United KingdomValue for money. Excellent evening meal and breakfast
United KingdomThe whole hotel was spotless, our room was a superior double with a view! The decor was rather dated and a little characterless, again very clean and a very comfortable bed! The “view” was a side view so was not over the square as expected but perhaps our own fault for not confirming this with the hotel, the staff were fantastic, very friendly and all worked very hard. The breakfast was amazing, really good choice and all very fresh produce.
United KingdomOur stay was perfect as it was our golden anniversary, staff were excellent in every way including service and chat. The hotel was very aware of covid regulations and yet this did not have an adverse effect on our stay. The food including breakfast was well presented and very tasty. Well done the Cross Keys.
United Kingdom
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Cross Keys Hotel, Kelso
- What guests loved the most:
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Douglas
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Geoffrey
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James
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Margaret
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Colin
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Lindsey
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Rosalyn
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Wendy
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Roy
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Extra health & safety measures
Looking out over the cobbled square in the center of Kelso, the Cross Keys Hotel enjoys a landmark location in this Scottish Borders town. Dating back to 1769, this hotel provides free parking and WiFi and high-quality dining showcasing local produce.
Guest rooms at the Cross Keys Hotel, Kelso have a flat-screen TV and tea and coffee facilities with complimentary bottled water. Each has an private bathroom.
Full Scottish or continental breakfast is served each morning in the Oak Room, where you can also enjoy a range of lunches including homemade soups, sandwiches and pizzas. A full dinner menu makes use of the area’s fine local produce and is complemented by wines, beers and soft drinks.
Cross Keys Hotel is just 2 minutes’ walk from the impressive Kelso Abbey, and around 8 minutes from the grounds of the 18th-century Floors Castle. Other attractions within a 20-minute drive include Jedburgh Abbey and the vast Northumberland National Park.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
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Bookers love...
“friendly staff”
29 related reviews
“central location”
13 related reviews
“excellent food”
13 related reviews
Top Location: Highly rated by recent guests (9.3)
Breakfast Info
Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet
Very Good Coffee!
Free WiFi
FREE parking!
Loyal Customers
There are more repeat guests here than most other properties.
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| Max adults: 1 |
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| Max adults: 2 |
Double Room
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| Max adults: 2 |
Twin Room
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| Max adults: 4 |
Family Two-Bedroom Suite
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| Max adults: 2 |
Classic Double Room
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| Max adults: 2 |
Superior Double Room
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About Cross Keys Hotel, Kelso
Welcoming Booking.com guests since May 23, 2014
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Melrose Abbey11.1 miles
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Supermarket Sainsbury's1.5 miles
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Edinburgh Airport43.6 miles
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Newcastle International Airport48.1 miles
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Retry4 reasons to choose Cross Keys Hotel, Kelso
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
Amenities of Cross Keys Hotel, Kelso
Most popular amenities
Pets
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Pets are not allowed.
Activities
- Live sports events (broadcast)
- Evening entertainment
- Horseback riding Additional charge
- Cycling
- Hiking
- Darts
- Ping-pong
- Pool table Additional charge
- Game room
- Fishing Additional charge
- Golf course (within 2 miles) Additional charge
Food & Drink
- Bottle of water
- Wine/Champagne Additional charge
- Special diet meals (on request)
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
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Free! Free public parking is available at a location nearby (reservation is not needed).
- Street parking
Front Desk Services
- Baggage storage
- 24-hour front desk
Cleaning Services
- Ironing service Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
General
- Shared lounge/TV area
- Smoke-free property
- Heating
- Car rental
- Packed lunches
- Elevator
- Honeymoon suite
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers Additional charge
- Room service
Accessibility
- Wheelchair accessible
Health & Wellness Facilities
- Fitness center
Safety features
- Access to healthcare professionals
- First aid kits available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/out
Cleanliness & disinfection
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
- Delivered food covered securely
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cross Keys Hotel, Kelso accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
FAQs about Cross Keys Hotel, Kelso
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Check-in at Cross Keys Hotel, Kelso is from 3:00 PM, and check-out is until 11:00 AM.
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Cross Keys Hotel, Kelso offers the following activities/services (charges may apply):
- Fitness center
- Cycling
- Hiking
- Pool table
- Game room
- Ping-pong
- Fishing
- Darts
- Golf course (within 2 miles)
- Evening entertainment
- Horseback riding
- Live sports events (broadcast)
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Guests staying at Cross Keys Hotel, Kelso can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Gluten-free
- Buffet
- À la carte
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The following parking options are available to guests staying at Cross Keys Hotel, Kelso (subject to availability):
- Parking
- Free parking
- Street parking
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The prices at Cross Keys Hotel, Kelso may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at Cross Keys Hotel, Kelso include:
- Single
- Double
- Twin
- Family
