Hotel Mercure Southampton Centre Dolphin Hotel

34-35 High Street, Old Town, Southampton, SO14 2HN, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
6.9
Pleasant
2,927 reviews
6.9
Pleasant
2,927 reviews

Categories:

  • Staff8.1
  • Facilities 6.9
  • Cleanliness 7.3
  • Comfort 7.2
  • Value for money 7.1
  • Location8.7
  • Free WiFi 7.0
Low score for Southampton

Stay in the heart of Southampton – Great location - show map

Dating back over 500 years, the 4-star Mercure Southampton Centre Dolphin Hotel is the oldest hotel in the city and still has many of its original features, including Britain's largest bay windows. Jane Austen had her 18th birthday party at the hotel.

Mercure Southampton Centre Dolphin Hotel has its own on site parking lot and provides free Wi-Fi access throughout the hotel.

The award-winning Signature Restaurant uses as much local produce as possible and is open 7 days a week for breakfast, lunch and dinner. Food is also available in the Oak Bar & Coffee Lounge.

All bedrooms at Mercure Southampton Centre Dolphin Hotel have satellite TV, toiletries, ironing facilities and a safe. There is also 24-hour room service.

Southampton Cruise Terminals, West Quay Shopping Center, and the SeaCity Museum are all within walking distance of the hotel. St Mary's Stadium and Southampton Central Train Station are a 20-minute walk from the hotel.

This is our guests' favorite part of Southampton, according to independent reviews.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

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Located in the heart of Southampton, this hotel has an excellent location score of 8.7

Breakfast Info

Continental, Full English/Irish, Vegetarian, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 1785 lists

Most popular amenities

Parking
Pet friendly
Free WiFi
Family rooms
Non-smoking rooms
Restaurant
Bar
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

When would you like to stay at Mercure Southampton Centre Dolphin Hotel?

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Privilege Room with One Double Bed
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  • 1 sofa bed
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4 reasons to choose Mercure Southampton Centre Dolphin Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

6.9
Pleasant
 · 2,927 reviews
Read all reviews
  • Staff8.1
  • Facilities 6.9
    Room
  • Cleanliness 7.3
  • Comfort 7.2
    Quiet room, Shower, Room temperature
  • Value for money 7.1
    Convenient location
  • Location8.7
    Central location, Shopping area
    Quiet area
  • Free WiFi 7.0
Low score for Southampton

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Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Mercure Southampton Centre Dolphin Hotel

Welcoming Booking.com guests since May 6, 2010

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Do you have plenty of parking available? We are travelling by car so it is very important to us.

    please note we have approximately 80 parking spaces

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    Answered on February 17, 2020
  • can we check in early at midday?

    please note our check in starts from 2pm. early check in is subject to availability. however you can always leave your luggage with us if room wont be ready

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    Answered on February 12, 2020
  • Do you have any vegan options for breakfast?

    yes, we do have vegan options for breakfast available. you will just need to let know restaurant and place order

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    Asked about: Standard Double Room • Answered on November 6, 2019
  • Do you have garden where I can take dog out on leadfor wee!!

    Hello, Our property doesn't have a garden but we are close to a park where you can walk your dog .

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    Answered on June 4, 2020
  • transportation to cruise ship?

    you can order taxi with reception approximately cost £7

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    Answered on December 27, 2019
  • Can I park for 15 nights and do you do transfers to the port?

    please note parking is extra £5 per day and if you pre booked rate Park & Cruise is included in price I’m afraid transfer is not include – hotel reception can order taxi for you to cruise terminal during your check in. Please note approximately cost for taxi is £7.

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    Answered on November 6, 2019
  • Are we guaranteed a parking spot?

    Parking is run on a first come first served basis with roughly 80 spaces altogether. If you are unable to find one, there is an NCP carpark located just behind us that charges roughly the same price per day.

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    Answered on March 23, 2021
  • What about cruise parking which we normally do But it doesnt appear now. I need to book for April and December

    please send my your email address and I can check that for you

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    Answered on November 27, 2019
  • What time is check in? Is there option for early check in

    Check in is from 2pm, an early check in would be subject to availability on the day of arrival.

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    Asked about: Standard Double Room • Answered on July 7, 2021
  • Is an early check in of 11.30am possible?

    We can not guarantee an early check in, it would be subject to availability.

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    Answered on September 29, 2020
  • Sunday breakfast times,,,,& is there a room service breakfast available?

    Currently our breakfast at the weekend is from 8:00am until 10:30am

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    Answered on September 30, 2020
  • Do you have an elevator/lift?

    We do, due to its placement there are still stairs to access some of the rooms after the lift. It is best to let us know if you need a room with few/no stairs to access.

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    Answered on May 11, 2021
  • We’re hoping to explore the Hamble area is this a good base?

    Our hotel is located in Southampton's city centre. We are roughly a 15 minute drive from Hamble.

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    Answered on May 11, 2021
  • liked r room 35

    thank you for your feetback. nice to hear that

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    Answered on November 1, 2021
  • Do you have a disabled access room available for 1 night on may 10th What would the cost be

    This would be £83 with breakfast on a flexible basis (cancellable or amendable up until 2pm on the day of arrival). Kind regards, Freya

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    Answered on March 5, 2020
  • hi is there any chance of later check out?

    subject to availability

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    Asked about: Standard Double Room with Sofa • Answered on November 8, 2021
  • do children eat free in hotel

    Yes they do

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    Answered on October 28, 2021
  • Hi is it possible to leave our car in your carpark whilst we are on a 3 night cruise please

    yes we can do that. it will be £5 per night

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    Answered on November 4, 2021
  • Do you have any family rooms and, if so, are cots available?

    We do have family rooms. Cots may be requested to be added to rooms, subject to availability.

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    Asked about: Standard Double Room • Answered on July 11, 2021
  • Do you have to be over 18 to book a room?

    Yes, all guests staying with us have to be at least 18 years old. ID will be required to proof this .

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    Asked about: Standard Double Room • Answered on July 6, 2020
Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Holy Rood Church
    0.1 miles
  • St. Michael's Church
    0.1 miles
  • Tudor House Museum
    0.1 miles
  • Medieval Merchants House
    0.1 miles
  • Westgate
    0.2 miles
  • Bargate
    0.2 miles
  • Southampton Town Walls
    0.2 miles
  • WestQuay
    0.2 miles
  • Mayflower Park
    0.3 miles
Restaurants & cafes
  • Restaurant Coriander Lounge
    0.1 miles
  • Cafe/Bar Mettricks
    0.3 miles
Top attractions
  • Southampton Guildhall
    0.5 miles
  • The Mayflower Theatre
    0.7 miles
  • Ageas Bowl
    4 miles
  • Beaulieu
    5.9 miles
  • Bucklers Hard
    6.6 miles
Public transit
  • Ferry Southampton Ferry Port
    0.4 miles
Closest Airports
  • Southampton Airport
    3.8 miles
  • Bournemouth Airport
    20.7 miles
  • London Gatwick Airport
    56.6 miles
How to get to Mercure Southampton Centre Dolphin Hotel from Southampton Airport
    Car
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
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Amenities of Mercure Southampton Centre Dolphin Hotel

Most popular amenities

Parking
Pet friendly
Free WiFi
Family rooms
Non-smoking rooms
Restaurant
Bar
Outdoors
  • Outdoor furniture
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Happy hour Additional charge
  • Walking tours Additional charge
  • Bar crawls Additional charge
Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs GBP 5 per day.
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Dry cleaning Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
General
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
Languages Spoken
  • Greek
  • English
Missing some info?
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Mercure Southampton Centre Dolphin Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
Extra bed by request
Free
4 - 11 years
Extra bed by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Mercure Southampton Centre Dolphin Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests under 18 years old must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that long term parking is only available as part of the Park and Cruise package.

For GPS, please enter Back of the Walls to enter the hotels parking lot, as it is located at the rear of the hotel.

The credit card used to book must be presented upon arrival.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Mercure Southampton Centre Dolphin Hotel

  • From the nearest airport, you can get to Mercure Southampton Centre Dolphin Hotel by:

    • Car 17min

  • The following parking options are available to guests staying at Mercure Southampton Centre Dolphin Hotel (subject to availability):

    • Parking on site
    • Private Parking
    • Parking

  • Mercure Southampton Centre Dolphin Hotel offers the following activities/services (charges may apply):

    • Bar crawls
    • Happy hour
    • Walking tours

  • Guests staying at Mercure Southampton Centre Dolphin Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.2).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Buffet

  • Mercure Southampton Centre Dolphin Hotel is 1,000 feet from the center of Southampton.

  • Room options at Mercure Southampton Centre Dolphin Hotel include:

    • Double
    • Twin

  • Check-in at Mercure Southampton Centre Dolphin Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Mercure Southampton Centre Dolphin Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.