Hotel

Down Hall Hotel

Hatfield Heath, Bishops Stortford, CM22 7AS, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.8
Good
682 reviews

A very pleasant stay - comfortable bed, clean rooms, good food, and good service. Some areas of the hotel are really charming with an 'English country house' feel. There are plenty of facilities here, and if we had more time we would have made better use of them (e.g. steam room).

Ajw1991 United Kingdom

Stunning location and property. We got a room upgrade - room was very tastefully designed. Spa and dinner were great too.

Siu United Kingdom

Amazing breakfast! Gorgeous former country estate mansion, fabulous rooms, absolutely gobsmacking property.

Eugenie United Kingdom

Beautiful grounds and fabulous decor. Food was amazing!

Vicki United Kingdom

Dinner was one of the best I have had. My partner's birthday so lovely to receive a plate with happy birthday and chocolates on

Nancy United Kingdom

The colleague at the bar was very friendly, talkative, and helpful. She made us feel very welcome and it was nice to have a conversation that didn’t revolve around COVID. She also was kind enough to give us a map to explore the grounds. Treasure her, Down Hall, as she is an asset to your hotel!

Ben United Kingdom

Great staff, beautiful setting and a comfortable room.

Renzo United Kingdom

Great value for money. Nice breakfast with a fair selection. Always feel looked after and welcomed. Bar area is very cool. Fab spa

Charlotte United Kingdom

Lovely building and grounds. The rooms were clean and comfortable and despite being located at the top of the stairs up from reception we didn’t get disturbed by noise as the double door was good sound proofing. The staff were all really friendly and helpful and the breakfast was great.

Jade United Kingdom

Breakfast was excellent, catered for Gluten Free requirements

John Australia
7.8
Good
682 reviews
  • What guests loved the most:
  • “A very pleasant stay - comfortable bed, clean rooms, good food, and good service. Some areas of the hotel are really charming with an 'English country house' feel.”
    Ajw1991 Ajw1991 United Kingdom United Kingdom
  • “Stunning location and property. We got a room upgrade - room was very tastefully designed. Spa and dinner were great too.”
    Siu Siu United Kingdom United Kingdom
  • “Amazing breakfast! Gorgeous former country estate mansion, fabulous rooms, absolutely gobsmacking property.”
    Eugenie Eugenie United Kingdom United Kingdom
  • “Beautiful grounds and fabulous decor. Food was amazing!”
    Vicki Vicki United Kingdom United Kingdom
  • “Dinner was one of the best I have had. My partner's birthday so lovely to receive a plate with happy birthday and chocolates on”
    Nancy Nancy United Kingdom United Kingdom
  • “The colleague at the bar was very friendly, talkative, and helpful. She made us feel very welcome and it was nice to have a conversation that didn’t revolve around COVID.”
    Ben Ben United Kingdom United Kingdom
  • “Great staff, beautiful setting and a comfortable room.”
    Renzo Renzo United Kingdom United Kingdom
  • “Great value for money. Nice breakfast with a fair selection. Always feel looked after and welcomed. Bar area is very cool. Fab spa”
    Charlotte Charlotte United Kingdom United Kingdom
  • “Lovely building and grounds. The rooms were clean and comfortable and despite being located at the top of the stairs up from reception we didn’t get disturbed by noise as the double door was good...”
    Jade Jade United Kingdom United Kingdom
  • “Breakfast was excellent, catered for Gluten Free requirements”
    John John Australia Australia

Categories:

  • Staff8.3
  • Facilities8.2
  • Cleanliness8.5
  • Comfort8.5
  • Value for money 7.2
  • Location8.8
Low score for Bishops Stortford

You're eligible for a Genius discount at Down Hall Hotel! To save at this property, all you have to do is sign in.

This 4-star country-house hotel is set in a beautiful 110-acre estate on the Hertfordshire/Essex border. Featuring elegant rooms with garden views and tennis courts, it has a gym with a wide range of innovative exercise equipment.

The modern Grill Room Restaurant serves international cuisine, with vegetables from the hotel’s own garden. There is also the Terrace Restaurant providing an al fresco dining space. Afternoon tea is served in the restaurant, or you can request a picnic in the grounds.

Each room at Down Hall Hotel & Spa has a flat-screen TV and a marble bathroom. The hotel has a cocktail bar for guests to enjoy, free WiFi, a conference center and free parking.

Eden Spa features 4 luxury treatment rooms including 1 couples room, a relaxation room, a sauna, a steam room and a hydrotherapy pool, which guests can use for an additional cost and prior reservation.

Down Hall Hotel & Spa is well-located for Bishop’s Stortford, Harlow and London. The M11 motorway is a 15-minute drive, leading to the M25 or Cambridge. Stansted Airport can be reached in 15 minutes by car. The gym at the property includes running machines, cross trainers, and exercise bikes, along with a rowing machine.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Down Hall Hotel has been welcoming Booking.com guests since Dec 2, 2005

Show me more
Most popular amenities
Free parking
Spa
Free WiFi
Fitness center
The Garden Room
Bar

Property Highlights

Top Location: Highly rated by recent guests (8.8)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 1926 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 queen bed
2 twin beds
or
1 king bed
1 queen bed
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Guest reviews
Categories:
Staff
8.3
Facilities
8.2
Cleanliness
8.5
Comfort
8.5
Value for money
7.2
Location
8.8
Free WiFi
8.2
Low score for Bishops Stortford
Select topics to read reviews:

See what guests loved the most:

  • Ajw1991
    United KingdomUnited Kingdom
    “A very pleasant stay - comfortable bed, clean rooms, good food, and good service. Some areas of the hotel are really charming with an 'English country house' feel. There are plenty of facilities here, and if we had more time we would have made...”
  • Siu
    United KingdomUnited Kingdom
    “Stunning location and property. We got a room upgrade - room was very tastefully designed. Spa and dinner were great too.”
  • Eugenie
    United KingdomUnited Kingdom
    “Amazing breakfast! Gorgeous former country estate mansion, fabulous rooms, absolutely gobsmacking property.”
  • Vicki
    United KingdomUnited Kingdom
    “Beautiful grounds and fabulous decor. Food was amazing!”
  • Nancy
    United KingdomUnited Kingdom
    “Dinner was one of the best I have had. My partner's birthday so lovely to receive a plate with happy birthday and chocolates on”
  • B
    Ben
    United KingdomUnited Kingdom
    “The colleague at the bar was very friendly, talkative, and helpful. She made us feel very welcome and it was nice to have a conversation that didn’t revolve around COVID. She also was kind enough to give us a map to explore the grounds. Treasure...”
  • Renzo
    United KingdomUnited Kingdom
    “Great staff, beautiful setting and a comfortable room.”
  • Charlotte
    United KingdomUnited Kingdom
    “Great value for money. Nice breakfast with a fair selection. Always feel looked after and welcomed. Bar area is very cool. Fab spa”
  • Jade
    United KingdomUnited Kingdom
    “Lovely building and grounds. The rooms were clean and comfortable and despite being located at the top of the stairs up from reception we didn’t get disturbed by noise as the double door was good sound proofing. The staff were all really friendly...”
  • John
    AustraliaAustralia
    “Breakfast was excellent, catered for Gluten Free requirements”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Can we book leisure facilities, if so how much would it be?
    Our wet spa access is £20 per person for two hours use. This must be pre booked with the spa directly.
    Answered on 11 November 2019
  • I stayed at Down Hall on Monday night with a friend . It was suppose to have been longer but due to circumstances we cut it short. I just wanted to ..
    Thank you for your comments
    Answered on 11 September 2020
  • Hi do you have certain rooms where we can stay with our dog and where are they allowed in the hotel? She is a small dog
    Hi, our west wing patio door rooms are for guests brining their dog. There is an upgrade charge and a dog package charge.
    Answered on 1 October 2020
  • Hi. Do you have vegan food options? Thank you.
    Hi, yes we cater for a vegan dietary requirement. Kind regards.
    Answered on 18 January 2022
  • Are you wheelchair friendly please ?
    Yes we have accessible rooms and access within the hotel.
    Answered on 30 December 2019
  • Still looking?
Hotel area info *
1 Restaurant On Site

    The Garden Room

    Food: European

    Open for: Breakfast, Dinner

    Menu: À la carte

Amenities of Down Hall Hotel
Most popular amenities
Free parking
Spa
Free WiFi
Fitness center
The Garden Room
Bar
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Pets
Pets are allowed. Charges may apply.
Activities
  • Tennis equipment
  • Playground
  • Tennis court
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Spa
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English

House rules

Down Hall Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
£20 per child, per night
Crib upon request
Free
2 - 11 years
Extra bed upon request
£20 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Maestro Mastercard Visa Diners Club American Express Down Hall Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that taxi fares to and from Stansted Airport are GBP 25 for 1 way and GBP 50 for a return journey.

The hotel recommends that dinner reservations are made before arrival. A limited service operates over Christmas and New Year.

The additional cost for children up to 12 years old includes breakfast when sharing a room with their parents.

Breakfast is GBP 10 per person if you order it the night before. Breakfast is GBP 19.50 per person when you order it on the same morning.

Please note that the property only allows dogs in certain executive rooms. Guests should contact the hotel at the time of booking to arrange their room. Additional charges may apply.

FAQs about Down Hall Hotel

  • Room options at Down Hall Hotel include:

    • Double
    • Twin/Double

  • Down Hall Hotel is 5 miles from the center of Bishops Stortford.

  • The prices at Down Hall Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Down Hall Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Down Hall Hotel offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Playground
    • Tennis court
    • Steam room
    • Tennis equipment
    • Locker rooms
    • Fitness
    • Spa lounge/Relaxation area
    • Spa/Wellness packages

  • Guests staying at Down Hall Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

    Breakfast option(s) include:

    • Full English/Irish

  • Down Hall Hotel has 1 restaurant:

    • The Garden Room

  • Yes, Down Hall Hotel is popular with guests booking family stays.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Down Hall Hotel on this page.