Hello and thank you for your message. The hotel originally opened in 2006 and we are currently undergoing a full refurbishment which is expected to finish in July 2021. We offer takeaway or restaurant sit in Express start breakfast.

Hello and thank you for your query. Under current government guidelines, guests are allowed to stay at the hotel if traveling for work or under special circumstances. Can you please confirm the reason for your stay? Thank you

Thank you for your question. We have accessible rooms that we can allocate for your stay. Please let us know when you have booked the room and we can allocate one of these rooms for you. Have a great day!

Hello, We do have evening meals served in our Great Room, service begins at 17:30 and ends 21:30. Unfortunately we do not offer bookable car parking spaces at this hotel, however we have more than enough spaces for all our guests. When you arrive please be aware our disabled spaces are in-front of the hotel. Thank you, and we look forward to welcoming you.

Currently we have 2 options for breakfast. Option 1 - Is a dine in breakfast, the food will be plated for you. Option 2 - Is a collection service to take back to the room or away with you. Thank you

Yes, the usual full menu will be available.

Yes they are. :)

Unfortunately, we don't offer this service.

We require full payment or at least card pre-auth on arrival.

Hello & Thank you for your message. We have disabled rooms on the first & second floor and they are with double beds. Please do let us know once you've made a booking to allow us to allocate any one of these rooms. thank you.

Good evening We have a bus stop just 5 minutes walk from our hotel or there is taxis available 24/7. Hiex Team

That shouldn't be a problem as long as the payer/booker has valid ID.

Hello there, We allow cyclists in the hotel. We have where the bike can be parked, but it's not covered by cameras. However, if it's only one bike, we can put it in our luggage store.

Hello and thank you for your message. Please note that our standard rooms can sleep up to a maximum of 2 adults and 2 children on a sofa bed.

Good evening Our breakfast service on weekdays is from 5am to 9:30am and weekends from 7am to 10:30am. HIEX Team

Good Afternoon, The leisure bookings depends on the arrival date at the moment.

Hello there, Sometimes it doesn't let to add 3rd child for some reason. If you wish, just book for 2 adults and 2 children, then give us a call directly to the hotel and we will add the 3rd child manually. I hope this helps.

Our check out time is 12pm.

We only allow guide dogs in the hotel.

Hi, Our breakfast is complimentary to all our guests. Therefore there will be no need to purchase this. Thanks, Darren.