Hotel

Holiday Inn Express Newcastle Gateshead, an IHG Hotel

Clasper Way, Swalwel, Newcastle Upon Tyne, Newcastle upon Tyne, NE16 3BE, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.3
Very Good
3,088 reviews

Great staff, great location, easy parking, best place to stay in Newcastle if you have a dog

Susan United Kingdom

good value hotel really close to the metro center, that is dog friendly

Susan United Kingdom

Absolutely wonderful hotel. The staff were so very helpful. Impeccably clean room. Iron board and hairdryer provided in the room. . Breakfast was delicious. Parking wasn't a problem. Metro centre is only 5 mins away by car. Restaurants on the doorstep. Highly recommended.

Sukyboo United Kingdom

staff are friendly and make you feel welcome. Nice clean rooms with really comfortable beds. Location of hotel is perfect as you're very close to the MetroCentre, a 24 hour Asda as well as a couple of retail parks and IKEA. There's a KFC and TGi Fridays right outside if you're hungry and don't want to travel to get food.

Regan United Kingdom

Comfortable bed. Exceptional value, considering very good breakfast was included.

Diana United Kingdom

they were very welcoming to dogs- great staff- lots of nice walks by the river

Susan United Kingdom

Amazing value for money with such a substantial breakfast included. Very comfortable room.

Anthony United Kingdom

We had to leave at 6am but breakfast was laid out and this was a bonus - great service all round

Ronan Ireland

staff are exceptional! and the location couldn’t be more perfect. breakfast was lovely and breakfast staff were great. we’ve stayed before and will definitely stay again on our trips from Scotland.

Lesley United Kingdom

Staff were great, friendly and helpful, rooms were clean and comfortable.

Christopher United Kingdom
8.3
Very Good
3,088 reviews
  • What guests loved the most:
  • “Great staff, great location, easy parking, best place to stay in Newcastle if you have a dog”
    Susan Susan United Kingdom United Kingdom
  • “good value hotel really close to the metro center, that is dog friendly”
    Susan Susan United Kingdom United Kingdom
  • “Absolutely wonderful hotel. The staff were so very helpful. Impeccably clean room. Iron board and hairdryer provided in the room. . Breakfast was delicious. Parking wasn't a problem.”
    Sukyboo Sukyboo United Kingdom United Kingdom
  • “staff are friendly and make you feel welcome. Nice clean rooms with really comfortable beds.”
    Regan Regan United Kingdom United Kingdom
  • “Comfortable bed. Exceptional value, considering very good breakfast was included.”
    Diana Diana United Kingdom United Kingdom
  • “they were very welcoming to dogs- great staff- lots of nice walks by the river”
    Susan Susan United Kingdom United Kingdom
  • “Amazing value for money with such a substantial breakfast included. Very comfortable room.”
    Anthony Anthony United Kingdom United Kingdom
  • “We had to leave at 6am but breakfast was laid out and this was a bonus - great service all round”
    Ronan Ronan Ireland Ireland
  • “staff are exceptional! and the location couldn’t be more perfect. breakfast was lovely and breakfast staff were great. we’ve stayed before and will definitely stay again on our trips from Scotland.”
    Lesley Lesley United Kingdom United Kingdom
  • “Staff were great, friendly and helpful, rooms were clean and comfortable.”
    Christopher Christopher United Kingdom United Kingdom

Categories:

  • Staff9.2
  • Facilities8.5
  • Cleanliness8.7
  • Comfort8.6
  • Value for money8.8
  • Location8.8
  • Free WiFi8.7
8.3
Very Good
3,088 reviews
Categories:
Staff
9.2
Facilities
8.5
Cleanliness
8.7
Comfort
8.6
Value for money
8.8
Location
8.8
Free WiFi
8.7
Filters
Pet friendly
Free WiFi
Free parking
Private Bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safe
Baggage storage

Conveniently located off the A1 at the Metro Center, this hotel is 10 minute drive from Newcastle city center. It is walking distance from restaurants, public transport and the MetroCentre shopping and entertainment venue. The hotel offers free WiFi.

All rooms feature a 32-inch flat-screen TV with Freeview and an en-suite with power shower. Rooms also include irons, ironing boards and hairdryers for convenience.

There is a residents’ bar, and a buffet breakfast is served every morning which features a selection of continental and hot items including bacon, sausages, scrambled egg and baked beans.

The Holiday Inn Express Newcastle Gateshead, an IHG Hotel Center has free car and coach parking, and there is a lounge area where guests can enjoy a meeting, coffee, or evening meal.

The hotel also has a business center with audio/visual equipment available.

The hotel is a short distance from Newcastle Business Park, Newburn Riverside Park, The Watermark and the Team Valley Trading Estate. Sunderland and Durham are a short journey away. The nearest airport is Newcastle International Airport, 5 mi from the property.

The hotel is close to IKEA Gateshead, perfect for a weekend trip away.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Holiday Inn Express Newcastle Gateshead, an IHG Hotel has been welcoming Booking.com guests since Aug 1, 2005
Hotel chain/brand:
Holiday Inn Express

Show me more
Most popular amenities
Free parking
Free WiFi
Family rooms
Restaurant
Facilities for disabled guests
Non-smoking rooms
24-hour front desk
Bar
Tea/Coffee Maker in All Rooms

Property Highlights

Top Location: Highly rated by recent guests (8.8)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 1323 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 full bed
and
1 sofa bed
2 twin beds
1 full bed
2 twin beds
1 full bed
or
2 twin beds
1 full bed
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Guest reviews
Categories:
Staff
9.2
Facilities
8.5
Cleanliness
8.7
Comfort
8.6
Value for money
8.8
Location
8.8
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Susan
    United KingdomUnited Kingdom
    “Great staff, great location, easy parking, best place to stay in Newcastle if you have a dog”
  • Susan
    United KingdomUnited Kingdom
    “good value hotel really close to the metro center, that is dog friendly”
  • Sukyboo
    United KingdomUnited Kingdom
    “Absolutely wonderful hotel. The staff were so very helpful. Impeccably clean room. Iron board and hairdryer provided in the room. . Breakfast was delicious. Parking wasn't a problem. Metro centre is only 5 mins away by car. Restaurants on the...”
  • Regan
    United KingdomUnited Kingdom
    “staff are friendly and make you feel welcome. Nice clean rooms with really comfortable beds. Location of hotel is perfect as you're very close to the MetroCentre, a 24 hour Asda as well as a couple of retail parks and IKEA. There's a KFC and TGi...”
  • Diana
    United KingdomUnited Kingdom
    “Comfortable bed. Exceptional value, considering very good breakfast was included.”
  • Susan
    United KingdomUnited Kingdom
    “they were very welcoming to dogs- great staff- lots of nice walks by the river”
  • Anthony
    United KingdomUnited Kingdom
    “Amazing value for money with such a substantial breakfast included. Very comfortable room.”
  • R
    Ronan
    IrelandIreland
    “We had to leave at 6am but breakfast was laid out and this was a bonus - great service all round”
  • Lesley
    United KingdomUnited Kingdom
    “staff are exceptional! and the location couldn’t be more perfect. breakfast was lovely and breakfast staff were great. we’ve stayed before and will definitely stay again on our trips from Scotland.”
  • Christopher
    United KingdomUnited Kingdom
    “Staff were great, friendly and helpful, rooms were clean and comfortable.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hi Please could you tell me how far is the Holiday Inn from Newcastle Airport? Best regards Anne
    We are around 10 minutes in a taxi
    Answered on 8 November 2019
  • Does the rooms have tea coffee facilities please
    Yes all our rooms come with a kettle in them with a small supply of tea, coffee, milk and sugars, if you require a few more just ask at reception and ..
    Answered on 8 January 2020
  • What is the postcode?
    NE16 3BE
    Answered on 20 October 2019
  • How far are you from the utilita arena
    It's about 20 minutes driving
    Answered on 5 September 2021
  • Hi, do you provide allergen information for the free breakfast?
    Hi, We do. Please require on check in and we can give you all the information you need. Kind regards, Katie
    Answered on 7 July 2021
  • Still looking?
Hotel area info *
Restaurants
1 Restaurant On Site
  • Restaurant
    • Open for
      Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan
Amenities of Holiday Inn Express Newcastle Gateshead, an IHG Hotel
Great facilities! Review score, 8.5
Most popular amenities
Free parking
Free WiFi
Family rooms
Restaurant
Facilities for disabled guests
Non-smoking rooms
24-hour front desk
Bar
Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Electric kettle
Pets
Pets are allowed on request. Charges may apply.
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Visual aids (tactile signs)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • English
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Holiday Inn Express Newcastle Gateshead, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Diners Club American Express Cash is not accepted Holiday Inn Express Newcastle Gateshead, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Our check-in time is 3pm and the hotel is unable to guarantee an early check-in unless the room is booked for the previous night.

Guests are advised that IHG Rewards Club points are not applicable for reservations made through this website.

Groups of 5 rooms or more will be contracted by the hotel with their own terms and conditions. - 50% of the balance needs to be paid 2 weeks in advance - the rest is to be paid on arrival

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that no cash payments are allowed.

Pets are welcomed by prior arrangement with the hotel for a fee of 25 GBP per pet per stay.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Holiday Inn Express Newcastle Gateshead, an IHG Hotel

  • Holiday Inn Express Newcastle Gateshead, an IHG Hotel offers the following activities/services (charges may apply):

    • Check-in at Holiday Inn Express Newcastle Gateshead, an IHG Hotel is from 3:00 PM, and check-out is until 11:00 AM.

    • Holiday Inn Express Newcastle Gateshead, an IHG Hotel is 2.8 miles from the center of Newcastle upon Tyne.

    • Room options at Holiday Inn Express Newcastle Gateshead, an IHG Hotel include:

      • Double
      • Twin
      • Twin/Double

    • Holiday Inn Express Newcastle Gateshead, an IHG Hotel has 1 restaurant:

      • Restaurant

    • Guests staying at Holiday Inn Express Newcastle Gateshead, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

      Breakfast option(s) include:

      • Continental

    • The prices at Holiday Inn Express Newcastle Gateshead, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.