Such an amazing hotel, stayed here a few times now but this time we upgraded to a Grand Heritage suite, absolutely amazing space and as always the service and facilities are amazing.

Neil United Kingdom

staff is incredibly polite, friendly, professional - lovely! room was a little smaller than expected - but very nice restaurant is amazing - devine food, wonderful service!

Silberlocke Austria

the room was absolutely exquisite! spent my birthday here and had the room decorated, really appreciate the staff at the four seasons that helped with the decor display. The four seasons staff/family really made me feel spoiled on my special day and were so lovely and kind to me. very prompt with any request I had. honestly, couldn’t say anything bad, they really did cater to me and I will definitely be returning! Thank you so much to Margot aswell x

Tasleem United Kingdom

What can I say, this place is just heavenly. The food, the staff, every detail was thought out. The spa was SO BEAUTIFUL it’s a must if you stay.

Anneliese United Kingdom

We found the hotel to be perfect for our kid free weekend away. The hotel itself is such a beautiful building that from the moment we arrived we felt calm and surrounded by splendour. The staff are exceptional, all so friendly, helpful and professional. The breakfast was delicious each day and our meal in Mei Umi was fabulous. The location of the hotel is good, it is so close to the river, the Tower of London and the Shard.

Jenny Ireland

Great location for Piers and Tower of London, Superior room most adequate, fantastic shower and comfy bed.

Gary United Kingdom

amazing building historical and absolutely stunning typical four seasons standard the manager Raephelle is amazing very personable and attentive

Robert United Kingdom

Breakfast was okay . Staff over bearing kept asking if food was okay why I am as trying to eat & enjoy . Bill was on the table before I had finished without asking for it . When I got up to leave I was by another member of staff if she could get my bill which I had all day easy done not impressed trying too hard slightly rude at leat let me finish my breakfast then asked if there is anything else I might want then get the bill

Neil United Kingdom

lovely, really helpful staff and great location and a lovely upgrade.

Michael United Kingdom

What an amazing hotel, of all the 5 star London hotels this is right up there with the best, the entrance and the smells as you enter are simply stunning. Throughout our stay the staff were excellent, the food at the Rotunda was amazing and sat relaxing listening to the pianist was exceptional. I opted to stay in the executive room this time which was a great spacious room, normally I’d stay in suites but I honestly don’t think you would need one given how spacious these are, I can honestly say these have the best beds and pillows I’ve ever stayed in. Excellent from start to finish and the Four Seasons has a new loyal customer in me.

Neil United Kingdom