Name: Gainsborough Hotel
Address: 7-11 Queensberry Place, Kensington and Chelsea, London, SW7 2DL, United Kingdom, 7-11 Queensberry Place, Greater London, SW7 2DL, UK
Price range: Prices for upcoming dates start at $142 per night (We Price Match)
Rating: 6.9

Room Info & Price Facilities House Rules Our Guests’ Experiences (1,863)

Gainsborough Hotel

This neighborhood is a great choice for travelers interested in convenient public transportation, culture and architecture – Check location 7-11 Queensberry Place, Kensington and Chelsea, London, SW7 2DL, United Kingdom – This neighborhood is a great choice for travelers interested in convenient public transportation, culture and architecture – Check location Great location - show map – Subway Access

See all guest reviews for Gainsborough Hotel

Newest Reviews for Gainsborough Hotel

July 20, 2017

Anne
United Kingdom
5.4

“Avoid the single room@”
- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
눉"Single room" is a very poorly appointed rabbit hutch. Have had much better last minute rooms for the price
눇Staff helpful and friendly
July 18, 2017

Claire
Ireland
7.1

Good
- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
눉The room was very small. The window in the bedroom did not open. The air conditioning was unbearably loud and not incredibly effective so it was oppressively hot preventing any sleep on my first night. Fortunately the weather was cooler on my second night so I didn't require the air conditioning.
눇The location was excellent and very close to South Kensington underground. Quiet street. Very helpful staff. Clean room and comfortable bed.
July 18, 2017

Afshan
United Arab Emirates
5.4

“Location was the only plus point.”
- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
눉When we booked through booking.com I booked an air conditioned room which I did not get. The stopper in the sink was not working So the water did not drain properly..even though I complained nothing was done at all.i asked for an iron and ironing board to be kept jn my room while going out, but was told that the hotel was full so cannot keep in room and that they would put it in after a couple of hours..but not done..had to ask for it again the next day n then it was delivered. Will not return to this hotel..would rather pay a bit more and at least get what you booked for.
눇Location
July 18, 2017

Cordelia
United Kingdom
6.7

“Gainsborough was not a masterpiece for me!”
- • Leisure trip
- • Solo traveler
- • Deluxe Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉Maintenance of the rooms. Everything seemed to be either worn out or tired. The chairs in the breakfast room were too low to be comfortable, especially in the window seats. The hot water was dangerously hot. I had to change rooms after the first night because the bed was so uncomfortable and the noise of the air con was unbearable. Noise from the street woke me up at 4.40am. The en suite facilities were minute.
눇The consideration from the staff
July 18, 2017

Annette
Ireland
6.3

“Good and bad”
- • Solo traveler
- • Deluxe Single Room
- • Stayed 1 night
- • Submitted from a mobile device
눉How many plugs were plugged in to one adapter in room
눇Air conditioning unit in room
July 17, 2017

Salah
Oman
Age group: 35 – 44

6 helpful votes
5.8

Okay
- • Business trip
- • Couple
- • Deluxe Double Room
- • Stayed 4 nights
눉Very small room for the first night, they were catering for a regular customer so the gave me very small room were the shower is bad (never known when to get hot or cold water), On the second night i was given a big(esh) room and the shower was ok. 4star and no drinking water provided !! On the last night, someone was smoking in his room and the staff couldn't find out (who) and could not stop it - i had to put a towel under the door to stop the smell (My wife has asthma and suffered from that. I feel the hotel is good value for money I feel it is not up to 4 star
눇Friendly staff Wi-Fi is Good
July 16, 2017

Janet
United Kingdom
4.6

Disappointing
- • Business trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
눉Room was a disgrace Have never been anywhere as bad Breakfast a joke. No bread left Staff clean the tables by whiping the crumbs on the chairs and floor. No wonder they have mice The staff keep picking up the folk used to pick up chesse and ham and lay them down ON THE CHEESE AND HAM. Everyones hands touch everyones ham and cheese. Beyond stupid I am beyond words frankily
눇Location
July 16, 2017

Alison
United Kingdom
4.6

“Poor”
- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Everything except location.
눇The staff were not very welcoming. The room was falling apart, with an open gaping,hole at the window. The right bulb constantly wobbled. Breakfast was £10 each on line but we were told we could only have continental which was £7 if we had ordered that morning. Would not stay here again. Old fashioned, backward and staff disinterested. Felt as if we were an annoyance.
July 16, 2017

Andy P 1974
United Kingdom
Age group: 35 – 44
7.9

“Great location”
- • Business trip
- • Group of friends
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눇Great location
July 15, 2017

Jeff Foley
New Zealand
Age group: 55 – 64
5.8

Okay
- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 4 nights
눉The hotel is quaint, but the rooms need an uplift.
눇The location is excellent - close to museums and parks, to good restaurants, and to the underground.
July 14, 2017

David
Australia

1 helpful vote
2.9

“Never will return here”
- • Leisure trip
- • Group of friends
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Staff not helpful Air conditioner did not work and had been replaced by a mobile one so noisy we turned it off. Truely awful shower with no pressure and long overdue with the bath for complete refurbishment. No drinking water sign in the bathroom (what!). Bathroom bulbs broken with wire exposure and others that did not work Very small for 3 adults Dirty carpet. Walls needed cleaning Minute lift for 4 people. No interest in checkout at concerns about the room Will never go back to this place
눇Location to a degree but nothing else Worst hotel I can recall staying at in London
July 14, 2017

Damian
United Kingdom
3.8

“tired hotel”
- • Business trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
눉continental only and for £12 hotel needs a refurb
July 13, 2017

Tisserand
France
4.2

“For 165£, find a better place to stay!”
- • Business trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
눉Welcome person weird. Very long time to check in. No invoices available! Room very average (especially the bathroom). Not a good value for money
눇The location is great (South Kensington) and the room was quite. But the rest...
July 12, 2017

Moises
United States of America
Age group: 25 – 34
6.3

Pleasant
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉The room was out-dated, chipped paint, dirty/stained carpet and tapestries, and two very small uncomfortable beds. We even booked a room to have one bed as we traveled as a couple and were given a tiny hole of a room. It would be the equivalent of staying at a Motel 6 in America from the 1980s in the middle of all the museum zone of Washington DC. Would not recommend as the price for two nights was close to $365 in US currency. Spend the extra $200+ or more and stay at one of the nicer hotels in the area.
눇The location of the hotel was excellent- you are near so many museums, Hyde Park, and Kensington Palace was just a short walk away.
July 11, 2017

Peter
Australia
Age group: 55 – 64
3.8

“Fancy name hides disappointing hotel”
- • Leisure trip
- • Group of friends
- • Deluxe Double Room
- • Stayed 6 nights
- • Submitted from a mobile device
눉The hotel appears nice however the rooms are terrible. Very small, very old and tired. The hands free shower could not reach the wall mount as the hose was too short so you had to hold the shower head with one hand. The air conditioner did not work so the room was very hot and stuffy. Breakfast usually ran out of food and the chairs were lower than the table because the cushions were flattened due to age and use.
눇To be honest, nothing. Well perhaps the location. Desk staff did try and help however They did not seem to be supported by management.

Fits	Room Type
	Deluxe Single Room 1 full bed	Show prices
댴 Private bathroom Room Size: 108 ft² Rooms are 10 square metres. Room Facilities: Shower, Safe, Telephone, Hairdryer, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Flat-screen TV, Wardrobe/Closet Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Family Room 2 twin beds and 1 full bed	Show prices
댴 Private bathroom Room Size: 129 ft² Rooms are 12 square metres. Room Facilities: Safe, Telephone, Hairdryer, Wake up service/Alarm clock, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Bathtub or shower, Flat-screen TV, Wake-up service, Wardrobe/Closet, Linens Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Single Room 1 twin bed	Show prices
댴 Private bathroom Room Size: 75 ft² This single room has a tea/coffee maker. Room Facilities: Tea/Coffee maker, Shower, Safe, Telephone, Hairdryer, Wake up service/Alarm clock, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Flat-screen TV, Wardrobe/Closet Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Standard Double Room 1 full bed or 2 twin beds	Show prices
댴 Private bathroom Room Size: 129 ft² This double room has one double bed. Room Facilities: Tea/Coffee maker, Safe, Telephone, Hairdryer, Wake up service/Alarm clock, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Bathtub or shower, Flat-screen TV, Wardrobe/Closet Free WiFi is available in all rooms. Someone just booked this Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Deluxe Twin Room 2 twin beds	Show prices
댴 Private bathroom Room Size: 139 ft² These larger rooms have air conditioning. Room Facilities: Tea/Coffee maker, Safe, Pay-per-view channels, Telephone, Hairdryer, Wake up service/Alarm clock, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Bathtub or shower, Flat-screen TV, Wardrobe/Closet Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Deluxe Double Room 1 full bed or 2 twin beds	Show prices
댴 Private bathroom Room Size: 135 ft² These larger rooms have air conditioning. Room Facilities: Tea/Coffee maker, Safe, Pay-per-view channels, Telephone, Hairdryer, Wake up service/Alarm clock, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Bathtub or shower, Flat-screen TV, Wardrobe/Closet Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Standard Twin Room 2 twin beds	Show prices
댴 Private bathroom Room Size: 118 ft² This twin room has a satellite TV and tea/coffee maker. Room Facilities: Tea/Coffee maker, Safe, Telephone, Hairdryer, Wake up service/Alarm clock, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Bathtub or shower, Flat-screen TV, Wardrobe/Closet Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Triple Room 3 twin beds	Show prices
댴 Private bathroom Room Size: 140 ft² This triple room has a satellite TV and tea/coffee maker. Room Facilities: Tea/Coffee maker, Safe, Telephone, Hairdryer, Wake up service/Alarm clock, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Bathtub or shower, Flat-screen TV, Wardrobe/Closet Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children

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Newest Reviews for Gainsborough Hotel

Anne

Claire

Afshan

Cordelia

Annette

Salah

Janet

Alison

Andy P 1974

Jeff Foley

David

Damian

Tisserand

Moises

Peter

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