Genting Hotel is located within Resorts World Birmingham and is next to Birmingham Airport, the NEC Birmingham and Birmingham International Station. All rooms feature free WiFi, a flat-screen TV, air conditioning, tea and coffee-making facilities and a private bathroom with free toiletries. The centre of Birmingham can be reached in 20 minutes by car, via the M42 motorway.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
2 single beds
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.2
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
8.1
Location
9.2
Free WiFi
8.1
High score for Bickenhill
Select topics to read reviews:

See what guests loved the most:

  • James
    United Kingdom United Kingdom
    The hotel was very convenient to the Resorts World Arena.
  • Stewart
    United Kingdom United Kingdom
    Great location for the Arena. Nice reception, hotel rooms and sky bar
  • Yvonne
    United Kingdom United Kingdom
    Breakfast was hit and miss, not enough staff to keep things filled up, they were rushed off their feet!

Hotel surroundings

Restaurants
1 restaurant on site

  • Sky Bar and Restaurant
    • Open for
      Breakfast • Lunch • Dinner • High tea

Facilities of Genting Hotel at Resorts World Birmingham
Great facilities! Review score, 9

Most popular facilities
  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Fitness centre
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Terrace
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Casino
Living Area
  • Desk
Media & Technology
  • Radio
  • Telephone
  • TV
Food & Drink
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs £20 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Private check-in/check-out
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Laptop safe
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • Adult only
  • Heated pool
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun loungers or beach chairs
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • Greek
  • English
  • Spanish

House rules

Genting Hotel at Resorts World Birmingham takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
£15 per child, per night
Cot upon request
Free
3 - 11 years
Extra bed upon request
£15 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Genting Hotel at Resorts World Birmingham accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Other shopping, dining and leisure experiences are now open within Resorts World for guests to enjoy.

Spa and swimming pool access is strictly over 18's only Access in a Signature Room and Superior Room begins at 15:00 until 21:45 and 7:00am until 10:00am and you may access the facilities for a 1 hour and 30 minute session during your stay, subject to availability.

Due to limited parking, guests are advised to pre-book their car parking space at the hotel's underground car park.

Additional car parking is available in the Resorts World Birmingham, S2 or E5 car parks. Guests should validate their ticket at reception, which will reduce the cost to GBP 10 for each overnight stay, and then pay at the car park machines provided throughout the resort.

The hotel’s bedrooms can accommodate a maximum of 2 adults and 1 child on an extra bed. For all children above 12 but below 18 years of age travelling with parents, the hotel can offer an interconnecting room that is charged at the full rate.

The Genting hotel has a strict non-smoking, non-vaping policy and penalty charges may be applied.

The hotel can provide special requests, chocolates, balloons and flowers during a guest's stay. The hotel team will always endeavour to deliver and accommodate, however please allow as much notice as possible for items that need to be ordered. Charges are applicable and are available on request. Please submit requests in the Special Requests box.

Guest can use the Spa facilities for 1 hour and 30 minutes during their stay, subject to availability.

Spa Terms and Conditions:

The Santai Spa, also housed within Resorts World Birmingham, is offering hotel guests complimentary use of the gym and spa pool whilst checked in at the hotel. Access to the spa is subject to availability, as hotel guests may be limited at peak times, and a maximum length of stay may be enforced.

The Santai Spa promotes an environment of relaxation and tranquility. In light of this, the spa is a mobile phone, pager, camera and smoke-free zone.

The Genting Hotel will do its upmost to keep the spa open during hours as published, but it may be necessary for us to close all or elements for reasons such as cleaning, repairs or circumstances beyond our control.

The property accepts no liability for any disruption that may be caused to guests for these reasons.

The Genting Hotel is cashless and we only accept payment by Credit or Debit card.

Due to limited parking, guests are advised to pre-book their car parking space at the hotel's underground car park for £20 per day.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Genting Hotel at Resorts World Birmingham

  • Check-in at Genting Hotel at Resorts World Birmingham is from 15:00, and check-out is until 11:00.

  • Guests staying at Genting Hotel at Resorts World Birmingham can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • Buffet

  • Yes, Genting Hotel at Resorts World Birmingham is popular with guests booking family stays.

  • Genting Hotel at Resorts World Birmingham is 250 yards from the centre of Bickenhill. All distances are measured in straight lines. Actual travel distances may vary.

  • Genting Hotel at Resorts World Birmingham has 1 restaurant:

    • Sky Bar and Restaurant

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Genting Hotel at Resorts World Birmingham may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Genting Hotel at Resorts World Birmingham offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Casino
    • Fitness/spa locker rooms
    • Swimming Pool
    • Spa facilities
    • Spa lounge/relaxation area
    • Fitness

  • Room options at Genting Hotel at Resorts World Birmingham include:

    • Double
    • Twin