-
Prices you can't beat!
-
Booking is safe
-
Manage your bookings online
-
The staff speaks English
Hotel Genting Hotel at Resorts World Birmingham
Resorts World Birmingham, Pendigo Way, Birmingham, Bickenhill, B40 1PU, United Kingdom – Excellent location – show map
Excellent location – rated 9.3/10! (score from 2845 reviews)
Real guests • Real stays • Real opinions
Everything! perfect location at the NEC. The room was spacious, comfortable and immaculately clean.
Geraldine
United Kingdom
United KingdomSuper clean smelt amazing great staff perfect nights stay
Julia
United Kingdom
United KingdomThe location was perfect, the beds were the comfiest beds ever !! And the spa was incredible :))
Grace
United Kingdom
United KingdomEVERYTHING.RECEPTION STAFF ESPECIALLY DANNY .ALL GREAT STAFF ,BUT DANNY IS A CREDIT TO YOUR RECEPTION TEAM .
Gary
United Kingdom
United KingdomLocation of the hotel was great as we just wanted a relaxing overnight stay, to do a little shopping, eat out and use the casino. The hotel was very comfortable and we enjoyed our stay. The only downside was in the casino which is also excellent, however the bar service was well under par. My husband and I used the slot machines and was not offered a drink all night, we had to wave down staff who promised to come back and serve us but never did. So A* for the Casino itself but D- for the service which was appalling, considering we spent a lot of money in there.
Georgina
United Kingdom
United KingdomLovely staff, clean room, all very good and very close to Birmingham airport, started off our holiday in just the right way! Would definitely stay again!
Lauren
United Kingdom
United KingdomLoved the hotel and how much things there is to do. Shopping, casino, restaurants and bars it has everything.
Alexandra
United States of America
United States of AmericaThere was nothing not to like , first class staff, first class location
James
United Kingdom
United KingdomBreakfast may be expensive buts it holds its value in quality. The entire experience was great nice little family get away
Lataliya
United Kingdom
United KingdomService when checking-in/out was good Room was spacious Clean hotel
Gumi
United Kingdom
United Kingdom
Genting Hotel at Resorts World Birmingham
9.0
Wonderful
2,845 reviews
- What guests loved the most:
-
Geraldine
United Kingdom
-
Julia
United Kingdom
-
Grace
United Kingdom
-
Gary
United Kingdom
-
Georgina
United Kingdom
-
Lauren
United Kingdom
-
Alexandra
United States of America
-
James
United Kingdom
-
Lataliya
United Kingdom
-
Gumi
United Kingdom
Categories:
Most popular amenities
1 swimming pool
Parking
Free WiFi
Family rooms
Restaurant
Tea/Coffee Maker in All Rooms
Bar
ATM: Need cash? This property has an ATM on site.
4 reasons to choose Genting Hotel at Resorts World Birmingham
Categories:
Show details
Hide details
-
Wellness area
-
Room
-
BedRoom temperature
-
Food and drink options nearby, Sightseeing, Shopping area
See what guests loved the most:
-
Geraldine
United Kingdom“Everything! perfect location at the NEC. The room was spacious, comfortable and immaculately clean. ”
-
Julia
United Kingdom
“Super clean smelt amazing great staff perfect nights stay ”
-
Grace
United Kingdom
“The location was perfect, the beds were the comfiest beds ever !! And the spa was incredible :))”
-
Gary
United Kingdom
“EVERYTHING.RECEPTION STAFF ESPECIALLY DANNY .ALL GREAT STAFF ,BUT DANNY IS A CREDIT TO YOUR RECEPTION TEAM .”
-
Georgina
United Kingdom
“Location of the hotel was great as we just wanted a relaxing overnight stay, to do a little shopping, eat out and use the casino. The hotel was very comfortable and we enjoyed our stay. The only downside was in the casino which is also excellent, however the bar service was well under par. My husband and I used the slot machines and was not offered a drink all night, we had to wave down staff who promised to come back and serve us but never did. So A* for the Casino itself but D- for the service which was appalling, considering we spent a lot of money in there.”
-
Lauren
United Kingdom
“Lovely staff, clean room, all very good and very close to Birmingham airport, started off our holiday in just the right way! Would definitely stay again! ”
-
Alexandra
United States of America“Loved the hotel and how much things there is to do. Shopping, casino, restaurants and bars it has everything.”
-
James
United Kingdom
“There was nothing not to like , first class staff, first class location ”
-
Lataliya
United Kingdom
“Breakfast may be expensive buts it holds its value in quality. The entire experience was great nice little family get away”
-
Gumi
United Kingdom
“Service when checking-in/out was good Room was spacious Clean hotel”
Didn't find your answer? Ask a question about the property
Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info.
Invalid email address – try again.
Booking.com questions and answers guidelines
Questions and answers should be property- or room-related. The most helpful contributions are detailed and help others make better decisions. Don’t include any personal, political, ethical, or religious commentary. Promotional content will be removed. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams.
Avoid using profanity or approximations of profanity with creative spelling – in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed.
Respect the privacy of others. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details.
Booking.com does not accept responsibility or liability for any question or answers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines.
Got a question?
Find more info in the questions and answers. Need something else? Send your own question to the property below.
About Genting Hotel at Resorts World Birmingham
Welcoming Booking.com guests since Feb 6, 2015
We speak your language
Thanks! You'll receive an email as soon as the property answers your question.
What's nearby
-
Resorts World Arena0.1 miles
-
Stonebridge Golf Club2.2 miles
-
National Motorcycle Museum2.9 miles
-
Solihull Hospital3.2 miles
-
Solihull Citizens Advice Bureau3.6 miles
-
Environment Agency3.6 miles
-
Solihull Metropolitan Borough Council3.6 miles
-
Solihull Magistrates Court3.7 miles
-
Solihull Central Library3.7 miles
-
Solihull Library & Information Service3.7 miles
Top attractions
-
Star City6.9 miles
-
Belfry Golf Club7 miles
-
Bullring Shopping Center7.6 miles
-
Birmingham Museum & Art Gallery8 miles
-
Villa Park8.1 miles
-
Coffin Works8.2 miles
-
Library of Birmingham8.2 miles
-
Symphony Hall8.2 miles
-
Broad Street8.3 miles
-
Cadbury World9.1 miles
Natural Beauty
-
River Pendigo Lake0 miles
Closest Airports
-
Birmingham Airport0.6 miles
-
East Midlands Airport31.1 miles
-
Gloucestershire Airport42.8 miles
How to get to Genting Hotel at Resorts World Birmingham from Birmingham Airport
Car
Parking available
*
All distances are measured in straight lines. Actual travel distances may vary.
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
Retry
Are you missing any information about this area?
Brilliant!
Amenities of Genting Hotel at Resorts World Birmingham
Great facilities! Review score, 9.1
Outdoors
Activities
Food & Drink
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs GBP 15 per day.
Front Desk Services
Cleaning Services
Business Facilities
Safety & security
General
Indoor swimming pool
Spa
Languages Spoken
Thanks for your help!
Your opinion helps us figure out what kinds of info we should ask properties for.
Back to propertyWhoops! It looks like something went wrong submitting this. Try again?
Retry
Missing some info?
Awesome!
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
These are the steps this property has taken to provide more sustainable and eco-friendly travel:
Energy and greenhouse gases
- Electric car charging station
House rules Genting Hotel at Resorts World Birmingham takes special requests – add in the next step!
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
|
Crib by request
|
Free |
|
Extra bed by request
|
£15 per child, per night |
|
Extra bed by request
|
£15 per child, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Genting Hotel at Resorts World Birmingham accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Other shopping, dining and leisure experiences are now open within Resorts World for guests to enjoy.
Following Covid guidelines we have reduced the maximum capacity within the Santai Spa.
Guests can book a 1 hour 30 minute slot on arrival, subject to availability.
Access to Santai Spa is subject to availability for guests that book a superior room. Guests that book a standard room can use the spa facilities between 7:00 and 10:00 and between 18:00 and 22:00, subject to availability.
Due to limited parking, guests are advised to pre-book their car parking space at the hotel's underground car park.
Additional car parking is available in the Resorts World Birmingham, S2 or E5 car parks. Guests should validate their ticket at reception, which will reduce the cost to GBP 10 for each overnight stay, and then pay at the car park machines provided throughout the resort.
The hotel’s bedrooms can accommodate a maximum of 2 adults and 1 child on an extra bed. For all children above 12 but below 18 years of age traveling with parents, the hotel can offer an interconnecting room that is charged at the full rate.
The Genting hotel has a strict nonsmoking, non-vaping policy and penalty charges may be applied.
The hotel can provide special requests, chocolates, balloons and flowers during a guest's stay. The hotel team will always endeavor to deliver and accommodate, however please allow as much notice as possible for items that need to be ordered, baked or delivered. Charges are applicable and are available on request. Please submit requests in the Special Requests box.
Spa Terms and Conditions:
The Santai Spa, also housed within Resorts World Birmingham, is offering hotel guests complimentary use of the gym and spa pool while checked in at the hotel. Access to the spa is subject to availability, as hotel guests may be limited at peak times, and a maximum length of stay may be enforced.
The Santai Spa promotes an environment of relaxation and tranquility. In light of this, the spa is a mobile phone, pager, camera and smoke-free zone.
The spa is strictly for guests over 18 years of age only and children are not permitted anywhere in the spa due to health and safety reasons.
The Genting Hotel will do its upmost to keep the spa open during hours as published, but it may be necessary for us to close all or elements for reasons such as cleaning, repairs or circumstances beyond our control.
The property accepts no liability for any disruption that may be caused to guests for these reasons.
Following Covid guidelines we have reduced the maximum capacity within the Santai Spa.
Guests can book a 1 hour 30 minute slot on arrival, subject to availability.
Access to Santai Spa is subject to availability for guests that book a superior room. Guests that book a standard room can use the spa facilities between 7:00 and 10:00 and between 18:00 and 22:00, subject to availability.
Due to limited parking, guests are advised to pre-book their car parking space at the hotel's underground car park.
Additional car parking is available in the Resorts World Birmingham, S2 or E5 car parks. Guests should validate their ticket at reception, which will reduce the cost to GBP 10 for each overnight stay, and then pay at the car park machines provided throughout the resort.
The hotel’s bedrooms can accommodate a maximum of 2 adults and 1 child on an extra bed. For all children above 12 but below 18 years of age traveling with parents, the hotel can offer an interconnecting room that is charged at the full rate.
The Genting hotel has a strict nonsmoking, non-vaping policy and penalty charges may be applied.
The hotel can provide special requests, chocolates, balloons and flowers during a guest's stay. The hotel team will always endeavor to deliver and accommodate, however please allow as much notice as possible for items that need to be ordered, baked or delivered. Charges are applicable and are available on request. Please submit requests in the Special Requests box.
Spa Terms and Conditions:
The Santai Spa, also housed within Resorts World Birmingham, is offering hotel guests complimentary use of the gym and spa pool while checked in at the hotel. Access to the spa is subject to availability, as hotel guests may be limited at peak times, and a maximum length of stay may be enforced.
The Santai Spa promotes an environment of relaxation and tranquility. In light of this, the spa is a mobile phone, pager, camera and smoke-free zone.
The spa is strictly for guests over 18 years of age only and children are not permitted anywhere in the spa due to health and safety reasons.
The Genting Hotel will do its upmost to keep the spa open during hours as published, but it may be necessary for us to close all or elements for reasons such as cleaning, repairs or circumstances beyond our control.
The property accepts no liability for any disruption that may be caused to guests for these reasons.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Genting Hotel at Resorts World Birmingham
-
Yes, Genting Hotel at Resorts World Birmingham is popular with guests booking family stays.
-
Genting Hotel at Resorts World Birmingham is 800 feet from the center of Bickenhill.
-
Room options at Genting Hotel at Resorts World Birmingham include:
- Double
- Twin
-
The prices at Genting Hotel at Resorts World Birmingham may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Genting Hotel at Resorts World Birmingham offers the following activities/services (charges may apply):
- Indoor pool
- Fitness center
- Sauna
- Casino
- Locker rooms
- Spa facilities
- Indoor pool (year-round)
- Fitness
-
Check-in at Genting Hotel at Resorts World Birmingham is from 3:00 PM, and check-out is until 11:00 AM.
-
From the nearest airport, you can get to Genting Hotel at Resorts World Birmingham by:
- Car 10min
-
The following parking options are available to guests staying at Genting Hotel at Resorts World Birmingham (subject to availability):
- Parking on site
- Private Parking
- Parking
- Secure parking
- Electric vehicle charging station
- Accessible parking
-
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
-
Guests staying at Genting Hotel at Resorts World Birmingham can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Gluten-free
- Buffet
