Name: Britannia Grand Burstin Hotel
Address: The Harbour, Folkestone, CT20 1TX, United Kingdom, The Harbour, Kent, CT20 1TX, UK
Price range: Prices for upcoming dates start at $40 per night (We Price Match)
Rating: 6.7

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (6,432)

Britannia Grand Burstin Hotel

The Harbour, Folkestone, CT20 1TX, United Kingdom – Show map

Traveler photo of Folkestone by Leol57

Netherlands · June 9, 2016

Staff were very helpful and friendly. Room was large and comfortable, shower was excellent- good water pressure and easy to regulate temperature

Dianne, United Kingdom

Everything, if you need to eat, you need to arrive early. Food not available after nine.

Howard, United Kingdom

Slightly quirky, bit tired, but good value, architecturally interesting and clean and the staff really helpful. We enjoyed our night at the hotel, the views were amazing from the balcony, it is in a great position to get to Dover for the ferries.

Nigel, United Kingdom

Loved the location and views. Loved the Pool staff - very friendly Kids liked the bunk bed in the room Breakfast was good

Sibby, United Kingdom

The room was clean, spacious with spectacular views. The staff were friendly & helpful. There was plenty of entertainment every night, and although I was mainly resting, so too tired to partake, it was lovely to see it all going on around us - the Hotel was buzzing.

Sue, United Kingdom

Beds and room very comfortable. Restaurant for breakfast, Clean good choice of food well presented

Joan, United Kingdom

Amazing building, if clearly in need of renovation. Superb location.

Alison, United Kingdom

Good strong shower. Bathroom and bedroom pristine. Food in Victorian restaurant delicious and plentiful. Great location.

Susan, United Kingdom

The bed was very comfortable and the hotel is in a very convenient location right next to the Harbour and the pubs/restaurants nearby. The price was not bad at all.

Clive, United Kingdom

If you would like to experience what it was like to have a budget room in the 60's, that is your opportunity :D

Dan, United Kingdom

Location

This property is 3 minutes walk from the beach. Overlooking Folkestone Harbour, Britannia Grand Burstin Hotel provides limited parking, free Wi-Fi and wonderful sea views. Just 15 minutes from Dover, the hotel has a fitness center and 3 restaurants.

The cozy bedrooms at Grand Burstin each have a private bathroom, satellite TV and tea/coffee-making facilities. Some rooms feature private balconies and views of the English Channel.

The Victorian Restaurant serves a varied menu and daily specials in formal surroundings. The Harbour Restaurant provides buffets for breakfast and dinner, and the Maritime Lounge serves snacks and beverages.

Spindles Health and Leisure Club features an indoor pool and sauna, and there is also a modern gym. The Grand Burstin Hotel showcases an impressive ballroom, which hosts live cabarets.

Just a 10-minute walk from Folkestone center, Britannia Grand Burstin is only a 3-minute walk from the sandy beaches. Dover Ferry Terminals can be reached in a 20-minute drive, providing crossings to France.

Couples in particular like the location – they rated it 8 for a two-person trip.

We speak your language!

Britannia Grand Burstin Hotel has been welcoming Booking.com guests since Aug 1, 2005
Hotel Chain : Britannia Hotels

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Most Popular Facilities

Parking

Pet Friendly

Free WiFi

Family Rooms

Fitness Center

Non-Smoking Rooms

Guests Love...

“location was great”
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“excellent quality of food”
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“wonderful staff”
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Breakfast Info

Full English/Irish

Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

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Fits	Room Type
	Standard Single Room 1 twin bed	Show prices
댴 Private bathroom Room Size: 156 ft² Cozy room with a private bathroom, satellite TV and tea and coffee facilities. Room Facilities: Shower, Bathtub, TV, Telephone, Hairdryer, Iron, Desk, Toilet, Bathroom, Heating, Wake-up service Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Standard Double Room 1 full bed	Show prices
댴 Private bathroom Room Size: 205 ft² Cozy room with a private bathroom, satellite TV and tea and coffee facilities. Room Facilities: Shower, Bathtub, TV, Telephone, Hairdryer, Iron, Desk, Toilet, Bathroom, Heating, Wake-up service Someone just booked this Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Standard Twin Room 2 twin beds	Show prices
댴 Private bathroom Room Size: 205 ft² Cozy room with a private bathroom, satellite TV and tea and coffee facilities. Room Facilities: Shower, Bathtub, TV, Telephone, Hairdryer, Iron, Desk, Toilet, Bathroom, Heating, Wake-up service Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 2 (up to 0 years of age)	Family Room (2 Adults + 2 Children) 1 full bed and 1 bunk bed	Show prices
댴 Private bathroom Room Size: 237 ft² Accommodates a maximum of 2 adults and 2 children. Room Facilities: Shower, Bathtub, TV, Telephone, Hairdryer, Iron, Desk, Toilet, Bathroom, Heating, Wake-up service Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Premier Twin Room 2 twin beds	Show prices
댴 Private bathroom Room Size: 215 ft² With an additional sitting area and a sea view or balcony. Includes dinner and breakfast in the Harbour Restaurant. Room Facilities: Shower, Bathtub, TV, Telephone, Hairdryer, Iron, Desk, Ironing facilities, Sitting area, Toilet, Bathroom, Heating, Wake-up service Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Premier Double Room 1 full bed	Show prices
댴 Private bathroom Room Size: 215 ft² With an additional sitting area and a sea view or balcony. Includes dinner and breakfast in the Harbour Restaurant. Room Facilities: Shower, Bathtub, TV, Telephone, Hairdryer, Iron, Desk, Ironing facilities, Sitting area, Toilet, Bathroom, Heating, Wake-up service Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children

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Area Info – Show map

Closest Landmarks

Folkestone Central Railway Station 0.8 miles
Royal Victoria Hospital 0.8 miles
Folkestone Harbour 0.8 miles
Eurotunnel UK 3 miles
Folkestone Rugby Club 3.7 miles
Dover Priory Station 6.2 miles
Stop24 Services Folkestone M20 6.2 miles
Dover Beach 6.5 miles
Dover Castle 6.8 miles
Westenhanger Castle 6.8 miles

Closest Airports

London Southend Airport 39.8 miles
London City Airport 57.4 miles
London Gatwick Airport 58.8 miles

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Check-in

From 3:00 PM

Check-out

Until 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

There is no capacity for extra beds in the room.

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Cards accepted at this property

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Or, take a look at these appealing alternatives:

The Southcliff Hotel has a location score of 8.5

See the 15 best hotels in Folkestone, based on 23,561 verified hotel reviews on Booking.com.

The Fine Print

The swimming pool costs 4 GBP per adult per use, 2 GBP per child per use

or:

10 GBP per adult per stay, 5 GBP per child per stay.

Minors under 18 must be accompanied by parents or legal representatives.

When booking 9 rooms or more different policies and supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

See all guest reviews for Britannia Grand Burstin Hotel

Newest Reviews for Britannia Grand Burstin Hotel

July 23, 2017

Maria
United Kingdom

1 helpful vote
5.0

“Staff and location save this hotel, but still wouldnt go back again”
- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
눉40 minute queuing at reception to book in (despite already booked on booking.com), room still not cleaned (as staff hadn't turned up) so another hour before could get into room, despite this we weren't allowed to use the swimming pool unless we wanted to pay extra.
눇Staff very friendly and helpful despite being evidently overworked. Staff and location are the positives of the hotel.
July 23, 2017

Anonymous
United Kingdom
8.3

Very Good
- • Leisure trip
- • Family with young children
- • Family Room (2 Adults + 2 Children)
- • Stayed 1 night
- • Submitted from a mobile device
눉The shouting outside the hotel lasted all the night.couldnt sleep.
눇Helpful staff
July 23, 2017

Dianne
United Kingdom
9.6

“Enjoyed comforts of home”
- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
눉Had a buffet dinner- would suggest a meat should be available at the carvery as only chicken, turkey and seafood.
눇Staff were very helpful and friendly. Room was large and comfortable, shower was excellent- good water pressure and easy to regulate temperature
July 22, 2017

Anonymous
United Kingdom
2.9

“Wouldn't go back and wouldn't recommend”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Room had an odour and felt Unclean, curtains broken, holes in ceiling, odour in corridors, parking was difficult as it was not controlled, car park was full, there was a height restriction not mentioned, lots of kids in the car park getting on other peoples motor bikes, didn't feel safe parking there,
눇Nothing
July 22, 2017

Grand
United Kingdom
3.3

“What a mess..”
- • Leisure trip
- • Family with young children
- • Family Room (2 Adults + 2 Children)
- • Stayed 1 night
- • Submitted from a mobile device
눉Reception staff was rude and could not accommodate us a bit earlier than planned as we had travelled by car form the north, we had a 8 month old baby and needed a room, I'm sure there could of been 1 made available.. wasn't even looking at me whilst talking to me..hotel was a dump, run down, dirty, wood chips on walls in rooms and polystyrene ceiling tiles, 70s decor..dirty carpets, folkeston is also a ghost town, nothing to do here at all.. whilst having breakfast too staff where cleaning our table whilst we were still eating.. rude behaviour.. never ever complained before but this is my first, I'm that unhappy with the stay..
눇Not much apart from the location, which is right on the harbour, but folkeston has nothing to offer at all..
July 22, 2017

Alan
United Kingdom
3.8

“Not even upto the standard of benidorm (the TV show)”
- • Business trip
- • Group of friends
- • Standard Double Room
- • Stayed 1 night
눉The rooms were very tatty, the overall decor was absolutley dire, overall cleanliness throughout was poor.
눇The staff were doing an excellent job under the circumstances, as they were well aware of the short comings of being short staffed complaints coming from all clients
July 22, 2017

Stanislav
Russia

2 helpful votes
5.0

“Awful stay but close to ferry”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
눉Very noisy, very old-fashioned. Had no space at parking onsite, all places occupied (there is a paid parking at the pier where we parked)
눇Close to port for ferry
July 22, 2017

Karen
United Kingdom
2.5

“Awful hotel”
- • Leisure trip
- • Family with young children
- • Family Room (2 Adults + 2 Children)
- • Stayed 1 night
- • Submitted from a mobile device
눉Everything! Run down, dirty, very poor service, lack of basics such as towels and toilet paper. We turned up at the hotel with our 2 kids and dog and found out that our pre booked family room had been given to somebody else! No apologies from hotel manager. We were given 2 small rooms on separate sides of the hotel, one was extremely hot and the other one was in the damp basement with no windows and stank of sewage. I wouldn't stay here again even if they paid me! Can't comment on the quality of the breakfast, as it looked so disgusting that didn't want to risk it. This is most definitely the worst hotel we have ever stayed in!
눇Absolutely nothing to like!
July 22, 2017

Helen
United Kingdom

4 helpful votes
4.2

“Stay here only if you have to.”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
눉Most things, really. The accommodation is very tired, the window to our room wouldn't shut and the cabaret in the function room downstairs went on till 11pm and was followed by disco music. The air-conditioning unit on the flat roof beneath our window sounded as if there were a vacuum cleaner left on all night in our room. Sleep was impossible! We only had a bar meal to eat, and Wednesday's only option was turkey and ham pie. Sounded lovely, until the meal arrived and the plate was crammed with pie, roast potatoes, carrots, broccoli, lettuce, salad tomatoes and GRAVY! I don't know where the chef trained but maybe he should get his money back.
눇Location was the only thing good about this hotel.
July 22, 2017

Howard
United Kingdom
9.6

Exceptional
- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
눇Everything, if you need to eat, you need to arrive early. Food not available after nine.
July 21, 2017

Suzanne
United Kingdom
5.4

“Good location”
- • Business trip
- • Solo traveler
- • Standard Single Room
- • Stayed 1 night
- • Submitted from a mobile device
눉The old fashioned furniture in the room and the dirty room and old shower
눇The friendly staff especially the lady in the swimming baths I think her name was Shelly ,,,,, the evening entertainment was good
July 21, 2017

Paul
United Kingdom
5.0

“Do not book evening meals pay on arrival.”
- • With a pet
- • Leisure trip
- • Couple
- • 2 rooms
- • Stayed 1 night
눉Arrived too late for evening meal but still had to pay for it as it was reserved as DBB.
눇Location and breakfast
July 21, 2017

Jim
Germany
6.7

Pleasant
- • Business trip
- • Group of friends
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Twin Room only set for 1 person Bed Sheets were stained, or just not changed.
눇Location to Harbour
July 20, 2017

Ian Doherty
Estonia
Age group: 25 – 34
7.5

“Decent for the money”
- • Leisure trip
- • Group of friends
- • Standard Twin Room
- • Stayed 1 night
눉Parking is paid and while I understand at the time, it was full and there was nowhere left to park causing me to find an alternative parking area. Reception area and general overview of the hotel is dated, the rooms have been renovated but sadly the areas outside them have not. Bathroom could do with some shampoo rather than a hybrid as personally I'd rather be given the choice. Room could have done with AC as it was quite hot in the summer morning.
눇The property is in a nice location with staff who work extra hard 24 hours a day for the large hotel. The rooms are decent with smoking rooms on offer for those who wish.
July 20, 2017

Joshua
United Kingdom
3.3

“Beirut!”
- • Business trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Most things. The place is very dated and unclean. I did not want to sleep in the beds or eat the food as it generally made me feel sick. I had to sleep fully clothed as the room felt dolls, dated and dirty. Carpets on the 6th floor ripped, plug sockets hanging off in the rooms. Food was a shambles. Unable to take a food order and drink order together meaning you had 2 separate receipts when it would be nice to get it all one 1. VAT receipts? I got looked out gone out when I asked for one of these. I was all set to complain but the lady in the gym was very helpful as she could tell I was not impressed. I was queuing to complain but with the slow service of getting people checked in I couldn't get to the reception desk. The lady looking after the gym came and offered me a free 24 hours in the gym as consolation.
눇Nothing.

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