Sheraton Grand Hotel & Spa
1 Festival Square, Edinburgh, EH3 9SR, United Kingdom – Excellent location – show map
Excellent location – rated 9.3/10! (score from 2422 reviews)
Real guests • Real stays • Real opinions
The thing that really made this stay absolute magic was the team there - we came from a bad experience in a different hotel and were a bit shook up. They looked after us so beautifully and even had hugs for my little boy. What a beautiful group of people who clearly love making a guest experience to be remembered.
United Arab Emiratesvery clean, staff could of been nicer the full team is amazing.
United States of Americathe only complaint was the breakfast. the food was cold and the time it took to get coffee. staff walked about but did replenish plates or sauces etc. had to keep asking for things.
United Kingdomvery friendly staff. nice, large and clean room. loved the spa
United Kingdomlove the Sheraton. great layout. central. staff ever so friendly.
United KingdomThe hotel is lovely. it has gorgeous and modern decor. The staff are lovely and very friendly. We didn’t use the restaurant facilities but the breakfast area was nice, as we had a club lounge room this was separate from the other Breakfast area. Have stayed here twice and would come again. The spa and thermal suite is a must - although this now has an added charge it is worth the experience.
United Kingdomamazing room, comfortable bed, very clean and spacious! also loved the spa and all it had to offer. drinks and bar were also amazing.
United Kingdomspa facilities are amazing, location is good. just ensure making a booking for the spa(its included in the booking, yet have to make a reservation/booking for it)
United Arab EmiratesDelicious breakfast with everything you could wish for. Taken to our table immediately even though it was very busy. Efficient and smiling staff, nothing too much trouble.
United KingdomGreat location and clean large comfortable bedroom. The bathroom was amazing. Fantastic spa facilities. Smooth check out process and good service.
United Kingdom- What guests loved the most:
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Emma
United Arab Emirates
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Michelle
United States of America
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David
United Kingdom
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Charlotte
United Kingdom
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Jane
United Kingdom
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Gurdeep
United Kingdom
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Marc
United Kingdom
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Mohamed
United Arab Emirates
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Peter
United Kingdom
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Angela
United Kingdom
Categories:
Get the celebrity treatment with world-class service at Sheraton Grand Hotel & Spa
Overlooking Edinburgh Castle, the Sheraton Grand Hotel & Spa is located in the financial district, next to the West End business and entertainment area and a five-minute walk from Princes Street, 1640 feet from Edinburgh Castle. The luxurious, elegant rooms provide free wireless Internet access, 24-hour room service, interactive satellite flat-screen TV, small sitting areas, and bathrooms with a separate bath and walk-in shower. The large air-conditioned rooms have beautiful furnishings and mood lighting. At One Spa, guests can enjoy complimentary use of the 19-yard swimming pool, gym and fitness studios, and can include in a variety of beauty and spa treatments during their stay (must be booked prior to arrival). The unique and recently renovated Thermal Suite and rooftop Hydropool experiences, known as Escape at One, can be enjoyed at a preferential rate. These should be booked in advance prior arrival at the hotel, together with the Thermal Suite and Rooftop Hydro Pool, which are charged separately. A modern Scottish menu and unique Gin Tasting experience is available in the vibrant One Square Bar + Brasserie.
This is our guests' favorite part of Edinburgh, according to independent reviews.
Sheraton Grand Hotel & Spa has been welcoming Booking.com guests since Jul 21, 2004Hotel chain/brand: Sheraton
See what guests loved the most:
EmmaUnited Arab Emirates
“The thing that really made this stay absolute magic was the team there - we came from a bad experience in a different hotel and were a bit shook up. They looked after us so beautifully and even had hugs for my little boy. What a beautiful group of...”
MichelleUnited States of America
“very clean, staff could of been nicer the full team is amazing.”
DavidUnited Kingdom
“the only complaint was the breakfast. the food was cold and the time it took to get coffee. staff walked about but did replenish plates or sauces etc. had to keep asking for things.”
CharlotteUnited Kingdom
“very friendly staff. nice, large and clean room. loved the spa”
JaneUnited Kingdom
“love the Sheraton. great layout. central. staff ever so friendly.”
GurdeepUnited Kingdom
“The hotel is lovely. it has gorgeous and modern decor. The staff are lovely and very friendly. We didn’t use the restaurant facilities but the breakfast area was nice, as we had a club lounge room this was separate from the other Breakfast area....”
MarcUnited Kingdom
“amazing room, comfortable bed, very clean and spacious! also loved the spa and all it had to offer. drinks and bar were also amazing.”
MohamedUnited Arab Emirates
“spa facilities are amazing, location is good. just ensure making a booking for the spa(its included in the booking, yet have to make a reservation/booking for it)”
PeterUnited Kingdom
“Delicious breakfast with everything you could wish for. Taken to our table immediately even though it was very busy. Efficient and smiling staff, nothing too much trouble.”
AngelaUnited Kingdom
“Great location and clean large comfortable bedroom. The bathroom was amazing. Fantastic spa facilities. Smooth check out process and good service.”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
Is the SPA included in the price?
No. With a Castle View, Guest Room, 1 King access to Escape at One, our signature thermal spa experience at One Spa, giving you full access to our ro..Answered on 31 March 2020Hello, I would love to book your hotel for my husband’s birthday and surprise him with a getaway as we are living in Newcastle. However, we have a lit..
Dear Misirli, Thank you for your message, We do provide travel cots for children for 2yrs and below. These can fit in any of our room categories, plea..Answered on 19 November 2019What are club facilities?
Club Facilities includes complimentary access to Sheraton Club, a lounge serving hot and continental breakfast in the morning, tea, coffee and snacks ..Answered on 31 March 2020Hi is the spa open at the moment ? And if not when will it be ?
Our spa is currently closed due to a localised fire. Unfortunately we are yet to have a reopening date.Answered on 12 June 2021Does the Club Guest room still include a complimentary visit to the rooftop pool/spa? Thank you.
Our Club and Spa rooms include complimentary access to the hydropool and spa.Answered on 12 June 2021What is the Club?
Includes complimentary access to Sheraton Club serving hot and continental breakfast in the morning, tea, coffee and snacks throughout the day and dri..Answered on 31 March 2020- Still looking?
Hotel area info *
Restaurants1 Restaurant On Site
- One Square Bar & Brasserie
- CuisineBritish • Scottish
- Open forBreakfast • Brunch • Lunch • Dinner • High tea
- AmbienceModern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
Amenities of Sheraton Grand Hotel & SpaGreat facilities! Review score, 8.5
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- Outdoor furniture
- Terrace
- Electric kettle
- Socket near the bed
- Golf course (within 2 miles)Additional charge
- Sitting area
- Desk
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Pay-per-view channels
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Restaurant
- Tea/Coffee maker
- Parking garage
- Electric vehicle charging station
- Accessible parking
- Invoice provided
- Concierge
- Baggage storage
- 24-hour front desk
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Hardwood or parquet floors
- Heating
- Laptop safe
- Elevator
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Bathroom emergency cord
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
- Opening times
- Open all year
- Adults only
- Infinity pool
- Heated pool
- Pool/Beach towels
- Beach chairs/Loungers
- Kids' pool
- Locker rooms
- Personal trainer
- Fitness classes
- Fitness
- Full-body massage
- Head massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Beach chairs/Loungers
- Open-air bathAdditional charge
- Massage
- SpaAdditional charge
- Fitness center
- Sauna
- Afrikaans
- Arabic
- German
- English
- Spanish
- French
- Italian
- Dutch
- Polish
- Turkish
- Ukrainian
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cash
Other
Sheraton Grand Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
The name on the credit card used for the booking should correspond to the guest staying at the property.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Sheraton Grand Hotel & Spa
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Check-in at Sheraton Grand Hotel & Spa is from 3:00 PM, and check-out is until 12:00 PM.
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The prices at Sheraton Grand Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Guests staying at Sheraton Grand Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Vegan
- Gluten-free
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Sheraton Grand Hotel & Spa has 1 restaurant:
- One Square Bar & Brasserie
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Sheraton Grand Hotel & Spa is 2,950 feet from the center of Edinburgh.
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Room options at Sheraton Grand Hotel & Spa include:
- Double
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Sheraton Grand Hotel & Spa offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Sauna
- Massage
- Golf course (within 2 miles)
- Steam room
- Swimming pool
- Head massage
- Personal trainer
- Neck massage
- Spa facilities
- Fitness
- Open-air bath
- Spa/Wellness packages
- Locker rooms
- Full-body massage
- Foot massage
- Fitness classes
- Spa lounge/Relaxation area
- Back massage