Experience world-class service at Grosvenor House Suites

Reliable info:
Guests say the description and photos for this property are very accurate.

Grosvenor House Suites offers 5-star accommodation in the heart of Mayfair, with a 24-hour concierge service, a daily maid service, and a 24-hour fitness room. Free Wi-Fi is available throughout. The ultramodern sophistication of clean lines and slate grey décor accentuate its superb location on Park Lane. Overlooking Hyde Park, Grosvenor House Suites are within minutes’ walk of boutique shops and exclusive galleries. Grosvenor House Suites have a residents-only dining area in its impressive atrium, but also offers a 24-hour room service to guest rooms, in-room spa and beauty treatments and private dining options. The property offers a children's menu in the Atrium and this is also available as room service. Selfridges on Oxford Street is within a 10-minute walk, as are Hyde Park Corner, Marble Arch and Bond Street Tube Stations. The famous Hyde Park provides guests with a chance to escape from the hustle and bustle of the city streets. The exclusive boutiques of Mount Street are less than 5 minutes' walk away. Heathrow Airport is 16 miles from the suites, with connections to the Centre via the Underground.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of London, this property has an excellent location score of 9.6

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, American, Breakfast to go

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
1 extra-large double bed
Bedroom 1
2 single beds
Bedroom 2
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
2 single beds
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Bedroom 4
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
2 single beds
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.1
Facilities
8.5
Cleanliness
8.8
Comfort
8.8
Value for money
7.7
Location
9.6
Free WiFi
7.5
High score for London
Select topics to read reviews:

Guests who stayed here loved

  • Hana
    Saudi Arabia Saudi Arabia
    Everything in the hotel is wonderful, the staff, the cleanliness, the location, and the attention to the guests
  • Ara
    United Arab Emirates United Arab Emirates
    Great staff, clean and well maintained property, location is ideal
  • Ara
    United Arab Emirates United Arab Emirates
    The staff are amazing specially the concierge, they are so friendly supportive and amazing people. The breakfast is amazingly fresh and good quality.
  • Maryam
    United Arab Emirates United Arab Emirates
    Staff are very friendly, they are responsive and helpful unlike some hotels in the same location.
  • Abdullah
    United Arab Emirates United Arab Emirates
    The location for me was exceptional, the ease of going in and out without a big lobby was great. The staff were very helpful and willing. The room was nice.
  • Esam
    Saudi Arabia Saudi Arabia
    every thing, they look after small details to make your stay wonderful
  • Kheloud
    Saudi Arabia Saudi Arabia
    انصح فيه جدا مرتب ونظيف وخدمة ممتازه وموظفين الاستقبال بشوشين ، وهذي ثاني مره اسكن فيه والاكيد اني راح اكرره لإنه امن جدددا وهذي نقطه مهمه خصوصا في لندن
  • Esam
    Saudi Arabia Saudi Arabia
    location , food , cleanliness , comfort and the friendly staff
  • A
    Anonymous
    Bahrain Bahrain
    staff amazing , location is perfect , over all very comfortable stay

Managed by Grosvenor House Suites

Company review score: 8.6Based on 145,330 reviews from 81 properties
81 managed properties

Company information

Anticipating your every need, from pre-arrival to departure and beyond, our expert team will personalise your stay to your requirements. From our knowledgeable Concierge team able to recommend the best “in the know” places, to our dedicated housekeepers and butlers ensuring a comfortable stay in your suite, our experienced team will delight in ensuring your time with us is unsurpassed.

Property information

Grosvenor House Suites offers a luxurious and sophisticated lifestyle at London’s most exclusive address. Enjoy the services of a five star serviced apartment, with the discretion, comfort and security of a private Mayfair residence. Located in the heart of Park Lane, the suites are the epitome of British design chic, where home is nothing less than an elegant and refined experience, complemented with the ultimate in privacy and discretion. No detail has been spared in the appointment of these stylish and contemporary suites. From daily maid service to state of the art technology and 24 hour Concierge, these spacious suites feature everything that you would expect, yet personalised to your individual requirements.

Neighbourhood information

Situated on the corner of Mount Street and Park Lane, overlooking the leafy green expanse of Hyde Park, Grosvenor House Suites is moments from the boutiques and galleries of Mayfair. The location offers convenient access to the major airports, the financial district and London’s best attractions. Local transport links are within walking distance and taxis or private transfers are easily arranged.

Languages spoken

Arabic,German,English,Spanish,French,Italian,Polish,Portuguese,Russian,Filipino

Property surroundings

Facilities of Grosvenor House Suites
Great facilities! Review score, 8.5

Most popular facilities

  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Fitness centre
  • Facilities for disabled guests
  • Room service
  • 24-hour front desk
  • Lift
  • Breakfast

Parking
No parking available.

Internet
WiFi is available in all areas and is free of charge.

Kitchen

  • Dining table
  • Coffee machine
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Living Area

  • Dining area
  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Room Amenities

  • Socket near the bed
  • Hardwood or parquet floors
  • Soundproofing
  • Ironing facilities
  • Iron

Pets
Pets are allowed on request. Charges may be applicable.

Accessibility

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Wellness

  • Fitness
  • Massage
    Additional charge
  • Fitness centre

Food & Drink

  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Grocery deliveries
    Additional charge
  • Special diet menus (on request)
  • Packed lunches
  • Breakfast in the room
  • Room service
  • Minibar
  • Tea/Coffee maker

Services & Extras

  • Wake-up service
  • Wake up service/Alarm clock

Transport

  • Bicycle rental
    Additional charge
  • Car hire
  • Airport shuttle
    Additional charge

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
    Additional charge
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge

Miscellaneous

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Carbon monoxide detector
  • Safety deposit box

Languages spoken

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Filipino

House rules
Grosvenor House Suites takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
£96 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
£96 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverSoloUnionPay credit cardBankcard Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are allowed on request. Charges may be applicable.

The fine print
Need-to-know information for guests at this property

When booking 10 rooms or more, different policies and additional supplements will apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grosvenor House Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Grosvenor House Suites

  • Yes, Grosvenor House Suites is popular with guests booking family stays.

  • You can choose from a number of accommodation options at Grosvenor House Suites (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms
    • 3 bedrooms
    • 4 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Check-in at Grosvenor House Suites is from 15:00, and check-out is until 11:00.

  • Grosvenor House Suites offers the following activities / services (charges may apply):

    • Fitness centre
    • Massage
    • Bicycle rental
    • Fitness

  • Grosvenor House Suites is 1.2 miles from the centre of London. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Grosvenor House Suites may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Grosvenor House Suites on this page.

  • You can choose from a number of accommodation options at Grosvenor House Suites (subject to availability). These can accommodate:

    • 2 guests
    • 3 guests
    • 4 guests
    • 6 guests
    • 8 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.