Hotel

Grosvenor Pulford Hotel & Spa

Wrexham Road, Pulford, Pulford, CH4 9DG, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.5
Very Good
1,966 reviews

Reception area stunning and palm Court and Spa by kasia decor stunning and very welcoming. Staff lovely and welcoming in all areas . Atmosphere In those areas wonderful.

Zhian United Kingdom

Lovely to be able to listen to live music (piano playing) whilst eating our evening meal. Long may it continue.

Lisa United Kingdom

Room was lovely and palm court restaurant was beautiful as was the food

Emma United Kingdom

Breakfast lovely jubbly! Plenty of choice from food to drink. I did have 1 of each item and all the drinks orange juice apple juice and cranberry then finished off with coffee. Superb

Kevin United Kingdom

The food was lovely. The Staff were very friendly. The room could have been better.

Rachel United Kingdom

Rooms. And decor is beautiful Food was very good and accurately priced.

Sue United Kingdom

Booked last minute- was upgraded and was found a place in the spa despite being full by the lovely waiter in the bar area- she was delightful and so helpful. I will definitely be back.

Simon United Kingdom

Restaurant Breakfast and Dinner very good as were the staff considering being short staffed after COVID

Ian United Kingdom

Breakfast service excellent. Evening meal also excellent.

Phillip United Kingdom

The hotel is nicely appointed. Had a chance to enter the bridal sweet, that was very nice and spacious. Staff at the front desk was very helpful in assisting with modifying accomodations. Meal and service at the Palm Court restaurant were very good. It is secluded so you don't have to deal with the cosmopolitan hustle and bustle. The facility for small weddings is cozy.

Rafael United States of America
8.5
Very Good
1,966 reviews
  • What guests loved the most:
  • “Reception area stunning and palm Court and Spa by kasia decor stunning and very welcoming. Staff lovely and welcoming in all areas . Atmosphere In those areas wonderful.”
    Zhian Zhian United Kingdom United Kingdom
  • “Lovely to be able to listen to live music (piano playing) whilst eating our evening meal. Long may it continue.”
    Lisa Lisa United Kingdom United Kingdom
  • “Room was lovely and palm court restaurant was beautiful as was the food”
    Emma Emma United Kingdom United Kingdom
  • “Breakfast lovely jubbly! Plenty of choice from food to drink. I did have 1 of each item and all the drinks orange juice apple juice and cranberry then finished off with coffee. Superb”
    Kevin Kevin United Kingdom United Kingdom
  • “The food was lovely. The Staff were very friendly. The room could have been better.”
    Rachel Rachel United Kingdom United Kingdom
  • “Rooms. And decor is beautiful Food was very good and accurately priced.”
    Sue Sue United Kingdom United Kingdom
  • “Booked last minute- was upgraded and was found a place in the spa despite being full by the lovely waiter in the bar area- she was delightful and so helpful. I will definitely be back.”
    Simon Simon United Kingdom United Kingdom
  • “Restaurant Breakfast and Dinner very good as were the staff considering being short staffed after COVID”
    Ian Ian United Kingdom United Kingdom
  • “Breakfast service excellent. Evening meal also excellent.”
    Phillip Phillip United Kingdom United Kingdom
  • “The hotel is nicely appointed. Had a chance to enter the bridal sweet, that was very nice and spacious. Staff at the front desk was very helpful in assisting with modifying accomodations.”
    Rafael Rafael United States of America United States of America

Categories:

  • Staff 8.9
  • Facilities 8.8
  • Cleanliness 9.0
  • Comfort 9.0
  • Value for money 8.1
  • Location 8.9
High score for Pulford

A 15-minute drive from Chester's historical center, Grosvenor has a spa, a pool and a gym. Near the Welsh border, Grosvenor Pulford has free Wi-Fi, spacious rooms and beautiful grounds.

Each room with attached bathroom at Grosvenor Pulford Hotel and Spa has a flat-screen TV with digital channels and tea/coffee facilities. There is 24-hour room service.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Grosvenor Pulford Hotel & Spa has been welcoming Booking.com guests since Aug 1, 2005

Show me more

Most popular amenities

1 swimming pool
Spa
Pet friendly
Free parking
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Top Location: Highly rated by recent guests (8.9)

Great Food: Meals here are highly recommended!

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 2320 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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4 reasons to choose Grosvenor Pulford Hotel & Spa

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.5
Very Good · 1,966 reviews
Read all reviews
Categories:
  • Staff 8.9
  • Facilities 8.8
  • Cleanliness 9.0
  • Comfort 9.0
  • Value for money 8.1
  • Location 8.9
High score for Pulford

Select topics to read reviews:

See what guests loved the most:

  • Zhian
    United KingdomUnited Kingdom
    “Reception area stunning and palm Court and Spa by kasia decor stunning and very welcoming. Staff lovely and welcoming in all areas . Atmosphere In those areas wonderful.”
  • Lisa
    United KingdomUnited Kingdom
    “Lovely to be able to listen to live music (piano playing) whilst eating our evening meal. Long may it continue.”
  • Emma
    United KingdomUnited Kingdom
    “Room was lovely and palm court restaurant was beautiful as was the food”
  • Kevin
    United KingdomUnited Kingdom
    “Breakfast lovely jubbly! Plenty of choice from food to drink. I did have 1 of each item and all the drinks orange juice apple juice and cranberry then finished off with coffee. Superb”
  • Rachel
    United KingdomUnited Kingdom
    “The food was lovely. The Staff were very friendly. The room could have been better.”
  • Sue
    United KingdomUnited Kingdom
    “Rooms. And decor is beautiful Food was very good and accurately priced.”
  • Simon
    United KingdomUnited Kingdom
    “Booked last minute- was upgraded and was found a place in the spa despite being full by the lovely waiter in the bar area- she was delightful and so helpful. I will definitely be back.”
  • Ian
    United KingdomUnited Kingdom
    “Restaurant Breakfast and Dinner very good as were the staff considering being short staffed after COVID”
  • Phillip
    United KingdomUnited Kingdom
    “Breakfast service excellent. Evening meal also excellent.”
  • Rafael
    United States of AmericaUnited States of America
    “The hotel is nicely appointed. Had a chance to enter the bridal sweet, that was very nice and spacious. Staff at the front desk was very helpful in assisting with modifying accomodations. Meal and service at the Palm Court restaurant were very good....”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Can I take 2 small dogs
    Good Afternoon we do allows pets in the room for a small fee of £15 per stay
    Answered on February 16, 2020
  • Is use of the spa included in the price
    include complimentary access to our leisure club facilities which include swimming pool, Jacuzzi, steam room, sauna and Gymnasium
    Answered on February 16, 2020
  • Can you use leisure faculties for free
    include complimentary access to our leisure club facilities which include swimming pool, Jacuzzi, steam room, sauna and Gymnasium
    Answered on February 16, 2020
  • Is the swimming pool and spa open
    Our Spa is now open and available and also the pool is also available but slots do need to be pre-booked.
    Answered on September 19, 2020
  • Are all the facilities open? Sauna, spa, gym, & pool etc?? Thanks. Michael.
    Yes the pool is open you have to book time slots for swimming the steam room an sauna are currently closed
    Answered on September 30, 2020
  • Still looking?
Hotel area info *
Guests loved walking around the neighborhood!
Great location - show map
* All distances are measured in straight lines. Actual travel distances may vary.
1 Restaurant On Site

    Ciro's Brasserie

    Food: European

    Menu: À la carte

Amenities of Grosvenor Pulford Hotel & Spa

Most popular amenities

1 swimming pool
Spa
Pet friendly
Free parking
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities Additional charge
  • Garden
Pets
Pets are allowed. Charges may apply.
Food & Drink
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Indoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Beach chairs/Loungers
  • Heated pool
  • Shallow end
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Turkish/Steam Bath Additional charge
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • French
  • Italian
  • Polish
  • Romanian
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Grosvenor Pulford Hotel & Spa takes special requests – add in the next step!

Check-in

3:00 PM - 10:00 PM

Check-out

7:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Maestro Mastercard Visa Diners Club American Express Grosvenor Pulford Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that only the family room can accommodate children.

Please note, standard rooms cannot accommodate any extra beds or cots.

The price of the breakfast may differ if purchased at the hotel.

Visits to the spa must be booked in advance. Treatments must be paid for separately.

Children's swimming times are restricted throughout the week.

Please note that when making your reservation, your credit card details are only taken as a guarantee. No payment is taken until you arrive at the hotel.

The property hosts entertainment and events occasionally, which last until 12:30. Some rooms may be affected by noise.

When booking more than 8 rooms, different policies and additional supplements may apply.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Grosvenor Pulford Hotel & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Grosvenor Pulford Hotel & Spa

  • Check-in at Grosvenor Pulford Hotel & Spa is from 3:00 PM, and check-out is until 11:00 AM.

  • Grosvenor Pulford Hotel & Spa offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Personal trainer
    • Yoga classes
    • Locker rooms
    • Spa/Wellness packages
    • Swimming pool
    • Fitness classes
    • Spa facilities
    • Fitness

  • From the nearest airport, you can get to Grosvenor Pulford Hotel & Spa by:

    • Car 45min

  • Guests staying at Grosvenor Pulford Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Full English/Irish

  • Yes, Grosvenor Pulford Hotel & Spa is popular with guests booking family stays.

  • Grosvenor Pulford Hotel & Spa has 1 restaurant:

    • Ciro's Brasserie

  • The prices at Grosvenor Pulford Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Grosvenor Pulford Hotel & Spa is 800 feet from the center of Pulford.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Grosvenor Pulford Hotel & Spa on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Grosvenor Pulford Hotel & Spa include:

    • Double
    • Family