Name: Hallmark Hotel Bournemouth West Cliff
Address: Durley Chine Road, Bournemouth, BH2 5JS, United Kingdom, Durley Chine Road, Dorset, BH2 5JS, UK
Price range: Prices for upcoming dates start at $105 per night (We Price Match)
Rating: 7.2

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (1,413)

Hallmark Hotel Bournemouth West Cliff

Durley Chine Road, Bournemouth, BH2 5JS, United Kingdom – Show map

Traveler photo of Bournemouth by Bob

United Kingdom · November 2, 2016

The bed was very comfortable and had 2 very good nights sleep. Although the room was obviously above a function room where a wedding reception was taking place on the Friday night, it stopped relatively early and was very quiet after the guests had gone. Room was bright and airy.

Davina, United Kingdom

Hotel was busy but staff made you feel they had time for you.

Jane, United Kingdom

Great sized room. The covered pool and outside lounging area great for sun bathing and relaxing. The downstairs spa is a great extra facility.

Phil, United Kingdom

The swimming pool is nice but the surrounding needed cleaning more often.

Craig, United Kingdom

The staff were extremely helpful expecially as I am disabled. Lady on reception desk. Rohana..was very very polite..helpful..happy.. always smiling. Nothing was too much trouble. She really made you feel welcome. So a special big thankyou to her!!!

Elaine, United Kingdom

Our room was in perfect location, it has got a veranda and can open the window, let the cool breeze in.

Mitzie, United Kingdom

The room was very warm but it was warm weather and also for the price of a night breakfast I think would have been included.

Nikki, United Kingdom

The hotel is in a good location. It is a short walk from the beach and bars and restaurants

Neil, United Kingdom

The hotel was well presented and nothing was too much trouble

Manik, United Kingdom

The hotel was approx 10 minute walk to the town & beach. The size of our room (Superior double) was very generous just what we needed with a 3mnth old. Swimming pool was a lovely temp. The food was very tasty, at breakfast there was lots too choose from both full english which was nice and hot with waitresses topping up the food, to continental style breakfast. For evening meal The restaurant head waiter was very accompanying of our needs and although we didn't eat in the restaurant it's self (due to needing room for a pram) we were treated just The same whilst eating in the bar. The staff were plesent, freindly upon greeting us and most would sort an issue straight away. We had a house keeper everyday that cleaned the room and topped up the tea&coffee station. The room had a hairdryer, magazines, plenty of towels and small shower gel/shampoo. The bed was very comfy and sheets were clean.

Sarah, United Kingdom

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One of our top picks in Bournemouth.

This property is a 8-minute walk from the beach. The Hallmark Hotel Bournemouth West Cliff and spa is located 10 minutes from the town centre and Alum Chine beach. The property offers 83 4-star bedrooms with free WiFi. Parking on site is possible at a surcharge.

The hotel's comprehensive leisure facilities include a 40 feet heated pool upstairs with an adjacent gym, and downstairs for an additional charge, an adults-only spa facility which offers a plunge pool, spa bath, sauna, aromatherapy room, steam room, relaxation lounge and bubble pool, with bathrobes and slippers provided.

Its brasserie restaurant offers a contemporary dining experience that is well-suited for all guests, with a children’s menu also available. The Hallmark Hotel Bournemouth West Cliff also offers extensive conference and banqueting facilities for up to 200 people, in a variety of well appointed function suites.

Couples in particular like the location – they rated it 8 for a two-person trip.

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Hallmark Hotel Bournemouth West Cliff has been welcoming Booking.com guests since Jun 1, 2009
Hotel Chain : Hallmark Hotels

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Breakfast Info

Full English/Irish

Free WiFi
Guests consistently rate the WiFi as excellent

Parking Available On Site

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Fits	Room Type
+ Max adults: 2 Max children: 2 (up to 12 years of age)	Family Room 1 full bed	Show prices
댴 Private bathroom Room Size: 241 ft² The Hallmark Family Rooms are spacious and can accommodate two adults and up to 2 children in either a sofa bed, rollaway bed or cot. The room includes Hallmark children’s packs and unlimited soft drinks throughout the guest's stay (kids only, adults not allowed) plus special children’s menus in the restaurant. Additional amenities include free WiFi. Please note, children’s dinner is not included in any rates and will be charged for as taken. Room Facilities: Shower, Bathtub, TV, Telephone, Hairdryer, Iron, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Flat-screen TV, Wake-up service, Electric kettle, Towels, Toilet paper Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 1 (up to 12 years of age)	Superior Double Room 1 king bed	Show prices
댴 Private bathroom Room Size: 215 ft² This double room features an electric kettle and satellite TV. Room Facilities: Shower, Bathtub, TV, Telephone, Hairdryer, Iron, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Flat-screen TV, Wake-up service, Electric kettle, Towels, Toilet paper , Bottle of Water Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Double Room 1 full bed	Show prices
댴 Private bathroom Room Size: 142 ft² A room with a double bed, good levels of natural daylight and modern decor. All hotel rooms benefit from a 32-inch plasma TV, free WiFi, a hair dryer, tea and coffee facilities, iron and ironing board and luxury toiletries. Please note, these rooms cannot accommodate any dogs. Room Facilities: Shower, Bathtub, TV, Telephone, Hairdryer, Iron, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Flat-screen TV, Wake-up service, Electric kettle, Towels, Toilet paper Free WiFi is available in all rooms. Someone just booked this Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Twin Room 2 twin beds	Show prices
댴 Private bathroom Room Size: 172 ft² A room with twin beds, good levels of natural daylight and modern decor. All hotel rooms benefit from a 32-inch plasma TV, free WiFi, a hair dryer, tea and coffee facilities, iron and ironing board and luxury toiletries. Please note, these rooms cannot accommodate any dogs. Room Facilities: Shower, Bathtub, TV, Telephone, Hairdryer, Iron, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Flat-screen TV, Wake-up service, Electric kettle, Towels, Toilet paper Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Double or Twin Room with Spa Package 2 twin beds or 1 full bed	Show prices
댴 Private bathroom Room Size: 142 ft² Relax and indulge at the Hallmark Hotel & Spa Bournemouth. Why not come for a relaxing one night stay and enjoy a 3 course dinner in the Brasserie each evening, plus a full English breakfast? Choose from the following 30-minute treatments: Back, neck & shoulder massage Express facial File & Varnish-hands or feet Available Sunday-Thursday The package includes: Full English Breakfast 30 minute spa treatment per person (pre-booking required) 3 Course Brasserie Dinner (fees may apply) Further 10% discount on spa treatments (pre-booking required) Bathrobe, slippers and full use of the spa facilities Please contact the hotel directly to pre book your spa treatments. Room Facilities: Shower, Bathtub, TV, Telephone, Hairdryer, Iron, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Flat-screen TV, Wake-up service, Electric kettle, Towels, Toilet paper Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children

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The hotel is only fifteen minutes from Alum Chine beach and the town centre, so whilst not direclty by the beach close enough to benefit from closeness to key transport links and other attractions.Our leisure facilities are very good and very few hotels in the town have what we have, so a great selling point, all at good value for money.

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Area Info – Show map

Closest Landmarks

Bournemouth Library 0.3 miles
The Square 0.5 miles
Bournemouth Eye 0.5 miles
Bournemouth Beach 0.5 miles
Oceanarium 0.6 miles
St Peter's Church 0.7 miles
Grosvenor Casino Bournemouth 0.7 miles
Kaplan International College Bournemouth 0.7 miles
Meyrick Park 0.8 miles
Nuffield Hospital Bournemouth 1.2 miles

Restaurants & Markets

La Piazza Restaurant 0.3 miles
Tesco Express Supermarket 0.4 miles
Smokin' Aces Cafe/Bar 0.5 miles

Natural Beauty

Bournemouth Beach Ocean/Sea 0.4 miles

Closest Airports

Bournemouth Airport 4.8 miles
Southampton Airport 28 miles
Bristol Airport 58.5 miles

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Check-in

3:00 PM - 12:00 AM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 12 years stays free of charge when using existing beds.

There is no capacity for extra beds in the room.

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Cards accepted at this property

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Or, take a look at these appealing alternatives:

Royal Bath Hotel & Spa Bournemouth has a location score of 8.7
Cumberland Hotel has a review score of 8.1

See the 30 best hotels in Bournemouth, based on 80,892 verified hotel reviews on Booking.com.

The Fine Print

Please note that the standard rooms cannot accommodate any extra bed.

Extra bed supplements must be paid for at the hotel directly.

Please note that there is an additional fee of GBP 8 to use the spa facilities. Spa users must be over the age of 16.

Please be aware a parking charge of GBP 10.00 per night will be applicable. The charge covers 24 hour from the moment of arrival in the car park. Exceeding this allocated time may result in a parking fine.

See all guest reviews for Hallmark Hotel Bournemouth West Cliff

Newest Reviews for Hallmark Hotel Bournemouth West Cliff

July 27, 2017

Jj
United Kingdom
3.3

Poor
- • Leisure trip
- • Group of friends
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Rooms were far too hot! My friends & family's room we're very dated and required a good refurbishment! My mum had complained to the hotel about a few bits that she wasn't happy about and said that they would refund her 20% of what we paid and then find out that our friends that also complained had got back 50%. Don't see why they were any different!
July 26, 2017

Anonymous
United Kingdom
5.0

“Cramped room with mouldy bath and broken shower. I expected more given the price.”
- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Bathroom with broken shower and mouldy sealant. Cramped bedroom. Dirty sun loungers. Messy garden.
눇The kids loved the pool. Staff were friendly
July 26, 2017

Davina
United Kingdom
7.9

“Pleasant stay!”
- • Leisure trip
- • Group of friends
- • Twin Room
- • Stayed 2 nights
눉The shower head was too high for someone who is 5'1 and was for some reason fixed so couldn't bring down. There were no rails to hang towels although we did put them on chairs so we could use for 2 nights to save water etc but would have been nice to have a rail in the bathroom.There was no TV remote. There was a sigh to say that complimentary fresh milk was available for the room but despite asking phoning for it to be brought several times it never appeared! Lift very slow and very small. It wasn't clear that there were several flights of stairs up and down to access the rooms so not good for anyone with mobility problems.
눇The bed was very comfortable and had 2 very good nights sleep. Although the room was obviously above a function room where a wedding reception was taking place on the Friday night, it stopped relatively early and was very quiet after the guests had gone. Room was bright and airy.
July 23, 2017

Elizabeth
United Kingdom
8.3

“Comfortable stay”
- • Business trip
- • Solo traveler
- • Superior Double Room
- • Stayed 1 night
눉The room was in slight need of refurbishment but nevertheless was clean and comfortable.
눇Staff were welcoming, friendly and helpful
July 20, 2017

Timothy
Puerto Rico
7.9

Good
- • Leisure trip
- • Couple
- • Family Room
- • Stayed 1 night
눉The water pressure in the shower was low and the shower curtain was too long and stained.
눇The young woman in Reception was very helpful and friendly. She oriented us to the city and answered our questions with real attention to detail.
July 20, 2017

Vincent
United Kingdom
3.3

“Disappointing Stay”
- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Reception was very dirty upon arrival. No cold water in the room and condition of bathroom was terrible. Don't believe the pictures, the reality is very different .
눇Location
July 20, 2017

Mrsd
United Kingdom
6.3

“Nice hotel but needs a little attention to detail.”
- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Room smelled of tobacco and wasn't very clean. Patio furniture on balcony was in very poor condition. Travel cot was dirty.
눇Bar and restaurants staff were excellent. The hotel has potential to be fantastic.
July 20, 2017

Lynne
United Kingdom
5.0

“Not a 4 star”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉Noisy outside noisy in the next room bar area carpet filthy
눇Room was ok
July 19, 2017

Martin
United States of America
4.6

“Not good at all”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉Room was incredible small. I really think that a tall or overweight person will have a challenge staying on the standard rooms
눇Location
July 19, 2017

Charmaine
United Kingdom
5.4

“OK hotel”
- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
눉The Spa changing room was very small and by the time I finished there were towels & robes left on the floor. There was no-one in the reception when I left and it was untidy. For a 4 star hotel I expect a bit more professionalism. On arrival there was no explanation of the facilities and I had to go back for a key for the locker.
눇Dinner was very good; however, need to serve fresh orange juice at breakfast not weak orange coloured water that tasted of sugar. Room was smaller than the price suggested it would be
July 18, 2017

Helen
United Kingdom
6.7

Pleasant
- • Leisure trip
- • Family with young children
- • 2 rooms
- • Stayed 3 nights
- • Submitted from a mobile device
눉Bad service from gentleman in afternoon No air con in rooms only fans which are far too noisy!
눇Pool, hotel layout
July 18, 2017

Barbara
United Kingdom
2.5

“Nightmare”
- • Leisure trip
- • Group of friends
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Dirty rooms .no toiletries. Room had 1 mug and yet it was a double room .why does one have to pay for the spa .all hotels include spa access.reception dirty .you need a good Hoover.even first thing in the morning carpet dirty at the reception. We were not given towels at the spa.was told we will be given. That someone was bringing them .we were in the spa for 2 hours .we never got towels until we left .you need to rate your hotel properly not to fool customers .I would rate it 2 star .generally dirty .you can not even offer cold water in your restaurant at breakfast in this hot weather .like warm water to drink .What does it take to just put ice in your water .thought it would be more refreshing .and teach your staff customer care.
눇Nothing.will never book it again
July 16, 2017

Lynda
United Kingdom
5.8

Okay
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉"Luxury toiletries" - but no conditioner?!! Had to find a shop before I could wash my hair Decor poor - mark's on walls, tile missing from bathroom, no hand rail (shower over bath), no towel rail, chipped bath tub
눇Staff pleasant - good location
July 14, 2017

Jane
United Kingdom
10

“Relaxing”
- • With a pet
- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 6 nights
- • Submitted from a mobile device
눉Room was so hot.
눇Hotel was busy but staff made you feel they had time for you.
July 12, 2017

Couple
United Kingdom
6.7

“Basic hotel, comfortable bed, delightful pool but very dated furnishings which hotel apologises for”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Very messy reception - created by lobby filled with dead leaves and looked unsightly. Ewbank behind reception for quick tidy would have made it look more appealing. Bathroom very dated, new rules and scabby old bath. Room furniture very dated. Couldn't open window in bathroom - a definite no no after a shower let alone two! Pool showers very tiny.
눇Breakfast good, pool great, reception arrival and departure very efficient, clean linen.

Hallmark Hotel Bournemouth West Cliff

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