Name: Ham Yard Hotel, Firmdale Hotels
Address: One Ham Yard, Westminster Borough, London, W1D 7DT, United Kingdom, One Ham Yard, Greater London, W1D 7DT, UK
Price range: Prices for upcoming dates start at $595 per night (We Price Match)
Rating: 9.5

Info & prices
Facilities
House Rules
Guest Reviews (305)

Hotel Ham Yard Hotel, Firmdale Hotels

Airport shuttle. Airport shuttle available – additional charges may apply. You can request this in the next step.

This neighborhood is a great choice for travelers interested in shopping, parks and city walks – Check location One Ham Yard, Westminster Borough, London, W1D 7DT, United Kingdom – This neighborhood is a great choice for travelers interested in shopping, parks and city walks – Check location – Subway Access

*8.5* Prince Edward Theatre: only 5 minutes away! (1,250 feet by foot)

*8.7* Piccadilly Circus: only 2 minutes away! (400 feet by foot)

*9.3* Leicester Square Tube Station: only 6 minutes away! (1,500 feet by foot)

Piccadilly Circus Tube Station: only 2 minutes away! (500 feet by foot)

*8.8* Royal Academy of Arts: only 6 minutes away! (1,600 feet by foot)

*8.4* Criterion Theatre: only 3 minutes away! (550 feet by foot)

*8.9* Her Majesty's Theatre: only 4 minutes away! (950 feet by foot)

*8.7* Palace Theatre: only 5 minutes away! (1,300 feet by foot)

*8.9* Piccadilly Theatre: only 1 minute away! (250 feet by foot)

*8.5* Prince Of Wales Theatre: only 3 minutes away! (700 feet by foot)

*8.7* Queen's Theatre: only 2 minutes away! (550 feet by foot)

*8.3* Savile Row: only 6 minutes away! (1,400 feet by foot)

*8.7* Hamleys Toy Store: only 6 minutes away! (1,400 feet by foot)

*8.7* Carnaby Street: only 5 minutes away! (1,200 feet by foot)

*8.6* Shaftesbury Avenue: only 3 minutes away! (700 feet by foot)

*8.3* Wardour Street: only 5 minutes away! (1,100 feet by foot)

Ronnie Scott's Jazz Club: only 5 minutes away! (1,100 feet by foot)

*8.7* Liberty of London Department Store: only 6 minutes away! (1,600 feet by foot)

*8.1* Odeon Cinema Leicester Square: only 5 minutes away! (1,250 feet by foot)

*8.3* Garrick Theatre: only 6 minutes away! (1,600 feet by foot)

Lock in a great price for Ham Yard Hotel, Firmdale Hotels – rated 9.5 by recent guests!

to get started.

Gorgeous design elements. Colorful and bold but still welcoming. Great concierge and lovely touches in the room like lavender pillow spray and parting meringues.

Rebecca, United States of America

Surprice!!! :) Upgraded to a appartment wirh lovely view!!! Lovely hotel in every way!

Thora, Iceland

Everything! The staff at the Ham Yard is on point. The location is walking distance to many incredible shopping areas, restaurants, the theater and more. The hotel is nothing short of a magical kingdom with its it’s fine amenities, brilliant art and attention to detail, various restaurants and shops, roof-deck bar, bowling alley and in house theater. We will certainly make our way back to this charming hotel.

Jenny, United States of America

The interiors were amazingly done.!!! Also, the concierge was super helpful and the cleaning staff would leave different edibles and personalized notes, very nice touch.

Yasmine, United States of America

Room size, design, furniture, comfortable, lobby, afternoon tea, breakfast and location

Shlash, Kuwait

Great combination of comfort and design. Warm service. The massage was amazing.

Dafna, Israel

Worth every cent spent. The Ham Yard Hotel is by far the best hotel experience my wife and I had. The staff are exceptional, the location is perfect, the rooms are big and Kit Kemp's design is flawless.. Coming from Dubai we are accustomed to big, over the top, luxurious hotel but this little gem tops them all!

Ma, United Arab Emirates

This was our third time here as we just love the place. Wouldn't stay anywhere else. It has it all - divine rooms, fantastic public areas and top notch location.

Robyn, New Zealand

The Art works around you, the decore, the energetic ambiance, the personal service, all make the stay enjoyable.

Dafna, Israel

This is a spectacular hotel. Beautiful decor, lovely linens, exceptional staff. Everything about this hotel is luxurious. I loved it and will return to Ham yard or another one of their hotels.

Kirsten, United States of America

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9.7

Excellent location!
On-site restaurant
Great neighborhood
Room sizes
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Very comfy beds
Very comfy beds
Very comfy beds
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Views from the property
Very comfy beds
Very comfy beds
Very clean bathrooms
Room sizes
Room sizes
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
Views from the property
Great neighborhood
Views from the property
Views from the property
Great neighborhood

What guests loved the most:
“Gorgeous design elements. Colorful and bold but still welcoming. Great concierge and lovely touches in the room like lavender pillow spray and parting meringues.”

Rebecca United States of America
“Surprice!!! :) Upgraded to a appartment wirh lovely view!!! Lovely hotel in every way!”

Thora Iceland
“Everything! The staff at the Ham Yard is on point. The location is walking distance to many incredible shopping areas, restaurants, the theater and more. ”

Jenny United States of America
“The interiors were amazingly done.!!! Also, the concierge was super helpful and the cleaning staff would leave different edibles and personalized notes, very nice touch.”

Yasmine United States of America
“Room size, design, furniture, comfortable, lobby, afternoon tea, breakfast and location”

Shlash Kuwait
“Great combination of comfort and design. Warm service. The massage was amazing.”

Dafna Israel
“Worth every cent spent. The Ham Yard Hotel is by far the best hotel experience my wife and I had. ”

Ma United Arab Emirates
“This was our third time here as we just love the place. Wouldn't stay anywhere else. It has it all - divine rooms, fantastic public areas and top notch location.”

Robyn New Zealand
“The Art works around you, the decore, the energetic ambiance, the personal service, all make the stay enjoyable.”

Dafna Israel
“This is a spectacular hotel. Beautiful decor, lovely linens, exceptional staff. Everything about this hotel is luxurious. I loved it and will return to Ham yard or another one of their hotels.”

Kirsten United States of America

Stay in the Heart of London –

Offering a restaurant, bar and fitness center, Ham Yard Hotel is located in London, just 3 minutes' walk from Piccadilly Circus. It also has a garden, terrace and sauna, and massages can be arranged on site at an extra cost. Free WiFi access is available throughout.

All the rooms come with air conditioning, a mini-bar and iPod-docking station. They also have an private bathroom with bathrobes, slippers and bathtub or shower and some rooms also offer a balcony or a terrace.

At Ham Yard Hotel you will find a 24-hour front desk, valet parking and concierge service. Other facilities include luggage storage, room service, breakfast in the room or packed lunches. There are also shops on site and meeting facilities including a theater that can be hired for private events.

The closest Tube Stations are Piccadilly Circus and Leicester Square, less than 10 minutes' walk away. Traffalgar Square is 10 minutes' walk away, while Buckingham Palace, Big Ben and Westminster are 20 minutes' walk away.

Westminster Borough is a great choice for travelers interested in shopping, parks and city walks.

This is our guests' favorite part of London, according to independent reviews. In this area you can shop 'til you drop for popular brands like Apple, H&M, Zara, Burberry, Cartier.

This property also has one of the top-rated locations in London! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

This property is also rated for the best value in London! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Ham Yard Hotel, Firmdale Hotels has been welcoming Booking.com guests since Apr 23, 2014

Missing some information?

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Most Popular Facilities

Free WiFi

Parking

Family rooms

Spa

Airport shuttle

Non-smoking rooms

Bar

Good for couples – they rated the facilities 9.7 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Guests love...

“great staff”
16 related reviews

“fantastic hotel”
14 related reviews

“perfect location”
10 related reviews

“boutique style”

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish

Free WiFi
Guests consistently rate the WiFi as excellent

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Ham Yard Hotel, Firmdale Hotels?

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Children

Just booked in London 9 properties like Ham Yard Hotel, Firmdale Hotels were just booked in the last 15 minutes on our site

An Inside Look at Ham Yard Hotel, Firmdale Hotels

In the midst of Soho and moments from Mayfair, Ham Yard Hotel has an urban village feel. The hotel revolves around a tree-filled terrace. Apart from bedrooms there are 13 independent stores and a restaurant and bar with outdoor dining.

Hotel surroundings – This neighborhood is a great choice for travelers interested in shopping, parks and city walks – Check location Guests loved walking around the neighborhood!

Closest Landmarks

Piccadilly Theatre
0 miles
Piccadilly Circus
0.1 miles
Brewer Street Car Park
0.1 miles
Piccadilly Circus Tube Station
0.1 miles
Queen's Theatre
0.1 miles
Criterion Theatre
0.1 miles
Berwick Street Market
0.1 miles
Shaftesbury Avenue
0.1 miles
Prince Of Wales Theatre
0.1 miles
Prince of Wales Theatre
0.1 miles

Restaurants & Markets

Whole Foods Supermarket
0.2 miles
Covent Garden Market Market
0.6 miles

Natural Beauty

Thames River River
0.7 miles

Closest Airports

London City Airport
7.9 miles
London Heathrow Airport
13.9 miles
London Gatwick Airport
24.4 miles

Shopping Nearby – All Within 500 Yards!

Regent Street Luxury Shopping Street
Popular brands like: Apple, H&M, Zara, Burberry
Carnaby Street Boutique
Popular brands like: Nike
Fortnum & Mason Luxury
Hamleys Department Store
Old Bond Street Luxury Shopping Street
Popular brands like: Gucci, Tiffany & Co, Prada
New Bond Street Luxury Shopping Street
Popular brands like: Cartier, Ralph Lauren
Liberty Luxury Department Store
Popular brands like: Gucci

What Travelers Love About This Location

“Centrally located in a gorgeous courtyard, staff and facilities are super luxurious and I absolutely love the design of the hotel! ”

Nimi

United Kingdom

“Amazing Hotel. Good staff. Top location.”

László

Hungary

“Loved the style and character of the place, it stands out from the usual quite bland 5 star hotels. It feels more like a luxurious home with lovely resident onl...”

Sarah

Australia

9.1

Are you missing any information about this area?

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1 Restaurant On Site

Ham Yard Restaurant

Food: International

4 reasons to choose Ham Yard Hotel, Firmdale Hotels

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

House Rules Ham Yard Hotel, Firmdale Hotels takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children are welcome

0 - 2 years	Can use a crib when requested	FREE
0 - 2 years	Can use an extra bed when requested	£78 per child, per night
3+ years	Can use an extra bed when requested	£78 per person, per night

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Ham Yard Hotel, Firmdale Hotels accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please inform Ham Yard Hotel, Firmdale Hotels of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

“Gorgeous design elements. Colorful and bold but still welcoming. Great concierge and lovely touches in the room like lavender pillow spray and parting meringues.”

Rebecca

United States of America

“Everything! The staff at the Ham Yard is on point. The location is walking distance to many incredible shopping areas, restaurants, the theater and more. The hotel is nothing short of a magical kingdom with its it’s fine amenities, brilliant art and attention to detail, various restaurants and shops, roof-deck bar, bowling alley and in house theater. We will certainly make our way back to this charming hotel. ”

Jenny

“The interiors were amazingly done.!!! Also, the concierge was super helpful and the cleaning staff would leave different edibles and personalized notes, very nice touch.”

Yasmine

“Worth every cent spent. The Ham Yard Hotel is by far the best hotel experience my wife and I had. The staff are exceptional, the location is perfect, the rooms are big and Kit Kemp's design is flawless.. Coming from Dubai we are accustomed to big, over the top, luxurious hotel but this little gem tops them all!”

United Arab Emirates

“This is a spectacular hotel. Beautiful decor, lovely linens, exceptional staff. Everything about this hotel is luxurious. I loved it and will return to Ham yard or another one of their hotels.”

Kirsten

Sleeps	Room Type
	Deluxe Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom This twin/double room has a minibar, air conditioning and private bathroom with free toiletries, bathrobes and slippers. This room can accommodate one extra bed for an extra fee. Please request that by using the Special Request Box when booking or contact the property using the contact details on the booking confirmation. Room Facilities: • Minibar • Shower • Bathtub • Telephone • Air conditioning • Hairdryer • Bathrobe • Radio • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Carpeted • Laptop safe • Flat-screen TV • Sofa • Wake-up service • Electric kettle • iPod dock • Wardrobe or closet • Bidet • City view • Towels • Linens Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Suite with Balcony Bedroom 1: 1 queen bed Living room: 1 sofa bed	Show prices
Start of dialog content 댴 Private bathroom This suite with a balcony features a minibar, air conditioning, and private bathroom with free toiletries, bathrobes and slippers. This room can accommodate one extra bed for an extra fee. Please request that by using the Special Request Box when booking or contact the property using the contact details on the booking confirmation. Room Facilities: • Minibar • Shower • Bathtub • Telephone • Air conditioning • Hairdryer • Balcony • Bathrobe • Radio • Desk • Sitting area • Free toiletries • DVD Player • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Carpeted • Laptop safe • Flat-screen TV • Sofa • Wake-up service • Electric kettle • iPod dock • Wardrobe or closet • Bidet • Additional bathroom • City view • Towels • Linens • Dining table Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Deluxe Junior Suite 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom This suite has a sitting area, sofa and minibar. This room can accommodate one extra bed for an extra fee. Please request that by using the Special Request Box when booking or contact the property using the contact details on the booking confirmation. Room Facilities: • Minibar • Shower • Bathtub • Telephone • Air conditioning • Hairdryer • Bathrobe • Radio • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Carpeted • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Sofa • Wake-up service • Electric kettle • iPod dock • Wardrobe or closet • Bidet • City view • Towels • Linens Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Superior Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This double room features a private bathroom with bathrobes and slippers and air conditioning. Please note that this room cannot accommodate any extra bed. Room Facilities: • Minibar • Telephone • Air conditioning • Hairdryer • Bathrobe • Radio • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Wake-up service • Electric kettle • iPod dock • Wardrobe or closet • Towels • Linens Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Luxury Junior Suite 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom This suite features a private bathroom with bathrobes and slippers, a sofa and minibar. This room can accommodate one extra bed for an extra fee. Please request that by using the Special Request Box when booking or contact the property using the contact details on the booking confirmation. Room Facilities: • Minibar • Shower • Bathtub • Telephone • Air conditioning • Hairdryer • Bathrobe • Radio • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Carpeted • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Sofa • Wake-up service • Electric kettle • iPod dock • Wardrobe or closet • Bidet • City view • Towels • Linens Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
× 5	Suite with Terrace Living room: 1 sofa bed Bedroom 2: 1 queen bed Bedroom 3: 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom This suite with terrace features a private bathroom with bathrobes and slippers, air conditioning and a minibar. This room can accommodate one extra bed for an extra fee. Please request that by using the Special Request Box when booking or contact the property using the contact details on the booking confirmation. Room Facilities: • Minibar • Shower • Bathtub • Telephone • Air conditioning • Hairdryer • Bathrobe • Radio • Refrigerator • Desk • Sitting area • Free toiletries • Toilet • Microwave • Dishwasher • Private Bathroom • Heating • Slippers • Satellite channels • Kitchen • Carpeted • Laptop safe • Flat-screen TV • Sofa • Wake-up service • Dining area • Electric kettle • iPod dock • Kitchenware • Wardrobe or closet • Oven • Stovetop • Toaster • Bidet • Additional bathroom • City view • Terrace • Towels • Linens • Dining table Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Luxury Room 1 full bed or 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This double/twin room has a private bathroom with bathrobes and slippers, air conditioning and a minibar. Please note that this room cannot accommodate any extra bed. Room Facilities: • Shower • Telephone • Air conditioning • Hairdryer • Bathrobe • Radio • Desk • Free toiletries • Private Bathroom • Heating • Satellite channels • Carpeted • Laptop safe • Flat-screen TV • Wake-up service • Electric kettle • iPod dock • Wardrobe or closet • Towels • Linens Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	One-Bedroom Suite Bedroom 1: 1 queen bed Living room: 1 sofa bed	Show prices
Start of dialog content 댴 Private bathroom This suite with kitchen features a mini-bar, air-conditioning, and an private bathroom with free toiletries, bathrobes and slippers. This room can accommodate one extra bed for a surcharge. Please request that by using the Special Request Box when booking or contact the property using the contact details on the booking. Room Facilities: • Minibar • Shower • Bathtub • Telephone • Air conditioning • Hairdryer • Bathrobe • Radio • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Carpeted • Laptop safe • Flat-screen TV • Sofa • Wake-up service • Electric kettle • iPod dock • Wardrobe or closet • Towels • Linens Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

Hotel Ham Yard Hotel, Firmdale Hotels

Ham Yard Hotel, Firmdale Hotels This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Stay in the Heart of London – Excellent location – show map

Most Popular Facilities

Guests love...

Availability

See availability Hotel surroundings – This neighborhood is a great choice for travelers interested in shopping, parks and city walks – Check location Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks

Restaurants & Markets

Natural Beauty

Closest Airports

Shopping Nearby – All Within 500 Yards!

Most Popular Landmarks

What Travelers Love About This Location

Ham Yard Restaurant

4 reasons to choose Ham Yard Hotel, Firmdale Hotels

Why book with us?

See availability Facilities of Ham Yard Hotel, Firmdale Hotels Great facilities! Review score, 9.6

Most Popular Facilities

Outdoors

Services & Extras

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Food & Drink

Internet

Accessibility

Parking

Health & Wellness Facilities

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Front Desk Services

Entertainment & Family Services

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See availability House Rules Ham Yard Hotel, Firmdale Hotels takes special requests – add in the next step!

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Ham Yard Hotel, Firmdale Hotels

Stay in the Heart of London –

Hotel surroundings – This neighborhood is a great choice for travelers interested in shopping, parks and city walks – Check location Guests loved walking around the neighborhood!

Facilities of Ham Yard Hotel, Firmdale Hotels Great facilities! Review score, 9.6

House Rules Ham Yard Hotel, Firmdale Hotels takes special requests – add in the next step!