Name: Hard Rock Hotel London
Address: Great Cumberland Place, Westminster Borough, London, W1H 7DL, United Kingdom, Great Cumberland Place, Greater London, W1H 7DL, UK
Price range: Prices for upcoming dates start at $261 per night (We Price Match)
Rating: 8.5

Info & prices
Facilities
House Rules
Guest Reviews (32)

Hotel Hard Rock Hotel London

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

This neighborhood is a great choice for travelers interested in luxury brand shopping, clothes shopping and theater – Check location Great Cumberland Place, Westminster Borough, London, W1H 7DL, United Kingdom – This neighborhood is a great choice for travelers interested in luxury brand shopping, clothes shopping and theater – Check location – Subway Access

Marble Arch Tube Station: less than a minute away! (200 feet by foot)

*8.6* Selfridges: only 6 minutes away! (1,500 feet by foot)

Lock in a great price for Hard Rock Hotel London – rated 8.5 by recent guests!

to get started.

Location excellent and staff very good. Breakfast was very good

Rebekah, United Kingdom

Fabulous nights sleep in spite of busy location. Very comfy bed and pillows and sumptuous towels.

Gaynor, United Kingdom

The hotel was nice and modern and had a hardrock cafe on site which was really handy. The location is very central so easy to get to anywhere in London.

Tanya, United Kingdom

The whole theme of the hotel is amazing, its so modern and spacious and the memorabilia is really quite something! One of the best hotels I have ever stayed in! The beds were so comfy and the facilities in the room were top notch. Shower was fantastic and the space of the room was amazing.

Maxine, United Kingdom

Nice breakfast. Nice design lots to look at. Staff nice enough.

Andrew, United Kingdom

Location was ideal and rooms were clean and comfortable.

Gail, United Kingdom

Modern, high tech, lots of plugs. Close to tube. Onsite bar and dining.

Tom, United Kingdom

The hotel itself is beautifully done out..:-) everywhere is clean... the beer is priced reasonably (so husband was happy). We love hard rock hotels and cafes so always use this franchise :-) and this has not disappointed

Kirsty, United Kingdom

I like the New Look for the Hotel and the colorful is amazing And Mr Voytek he help us because we have a wellcher and he help us with a very good room for that Thank you mr Voytek

Al, Kuwait

מיקום מעולה חצי דקה מתחנת מארבל ארץ. המלון משופץ במצב חדששששש עובדים שירותייים ביותר אדיבים ונחמדים לובי מפואר למי שמתעניין כל ערב הופעה ב 20:30/21 נקי מצוחצח ארוחת בוקר טובה, אפשר גם לוותר לאכול בבתי הקפה הסמוכים כריך וקפה יש לחם ללא גלוטן למי שצריך בארוחת הבוקר

Yifat, Israel

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10

Free WiFi

What guests loved the most:
“Location excellent and staff very good. Breakfast was very good”

Rebekah United Kingdom
“Fabulous nights sleep in spite of busy location. Very comfy bed and pillows and sumptuous towels.”

Gaynor United Kingdom
“The hotel was nice and modern and had a hardrock cafe on site which was really handy. The location is very central so easy to get to anywhere in London.”

Tanya United Kingdom
“The whole theme of the hotel is amazing, its so modern and spacious and the memorabilia is really quite something! One of the best hotels I have ever stayed in! ”

Maxine United Kingdom
“Nice breakfast. Nice design lots to look at. Staff nice enough.”

Andrew United Kingdom
“Location was ideal and rooms were clean and comfortable.”

Gail United Kingdom
“Modern, high tech, lots of plugs. Close to tube. Onsite bar and dining.”

Tom United Kingdom
“The hotel itself is beautifully done out..:-) everywhere is clean... the beer is priced reasonably (so husband was happy). ”

Kirsty United Kingdom
“I like the New Look for the Hotel and the colorful is amazing And Mr Voytek he help us because we have a wellcher and he help us with a very good room for that Thank you mr Voytek”

Al Kuwait
“מיקום מעולה חצי דקה מתחנת מארבל ארץ. המלון משופץ במצב חדששששש עובדים שירותייים ביותר אדיבים ונחמדים לובי מפואר למי שמתעניין כל ערב הופעה ב 20:30/21 נקי מצוחצח ארוחת בוקר טובה, אפשר גם לוותר לאכול...”

Yifat Israel

Stay in the Heart of London –

One of our top picks in London.Well located in the center of London on the corner of Oxford Street and Park Lane, Hard Rock Hotel London provides air-conditioned rooms with free WiFi. Hyde Park and the shops of Oxford Street are within a 5-minute walk from the hotel. Hard Rock Hotel London boast 900 stylish rooms and suites, together with 2 bars and a Hard Rock Cafe®.

At the hotel, every room is equipped with a desk, wardrobe and a flat-screen TV. The private bathroom is equipped with a shower.

A wide array of breakfast and dinner options are available daily at Hard Rock Hotel London.

The accommodations offers a fitness center. Staff at the 24-hour front desk can help guests with any queries that they may have.

Guests can enjoy the boutiques, department stores and night life in the area, as well as historic West End theaters.

Buckingham Palace is a 30-minute from the hotel, while Trafalgar Square is a 35-minute walk away. London City Airport is 11 mi from the property. London Heathrow Airport is 1 hour drive from the Hard Rock Hotel London, while London Gatwick is a 90-minute drive away.

Westminster Borough is a great choice for travelers interested in luxury brand shopping, clothes shopping and theater.

This is our guests' favorite part of London, according to independent reviews. In this area you can shop 'til you drop for popular brands like Cartier, Hermès, H&M, Zara, Nike.

This property also has one of the top-rated locations in London! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

We speak your language!

Hard Rock Hotel London has been welcoming Booking.com guests since Sept 5, 2018
Hotel chain/brand: GLH

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Most Popular Facilities

Free WiFi

Family rooms

Non-smoking rooms

Fitness center

Restaurant

Facilities for disabled guests

Bar

Bookers love...

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, American, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

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Availability

When would you like to stay at Hard Rock Hotel London?

Check-in Date

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Rooms

Adults

Children

Sleeps	Room Type
	Superior Single Room 1 twin bed	Show prices
Start of dialog content 댴 Private bathroom This single room has air conditioning. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Soundproof • Wake-up service • Electric kettle • Wardrobe or closet • Coffee machine • City view • Towels • Linens • High chair • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Deluxe Queen Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This double room features air conditioning, electric kettle and mini-bar. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Soundproof • View • Wake-up service • Electric kettle • Wardrobe or closet • Landmark view • Coffee machine • City view • Towels • Linens • High chair • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Deluxe Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This twin room has a flat-screen TV and air conditioning. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Soundproof • View • Wake-up service • Electric kettle • Wardrobe or closet • Landmark view • Coffee machine • City view • Towels • Linens • High chair • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Deluxe Gold King Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom This double room features a soundproofing, sofa and electric kettle. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Soundproof • View • Wake-up service • Electric kettle • Wardrobe or closet • Landmark view • Coffee machine • City view • Towels • Linens • High chair • Upper floors accessible by elevator • Fold-up bed • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Deluxe Gold Accessible King Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom This double room has a soundproofing, tea/coffee maker and electric kettle. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Soundproof • View • Wake-up service • Electric kettle • Wardrobe or closet • Landmark view • Coffee machine • City view • Towels • Linens • High chair • Upper floors accessible by elevator • Entire unit wheelchair accessible • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Deluxe Gold Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This twin room features air conditioning, soundproofing and bathrobe. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Soundproof • View • Wake-up service • Electric kettle • Wardrobe or closet • Landmark view • Coffee machine • City view • Towels • Linens • High chair • Upper floors accessible by elevator • Fold-up bed • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Deluxe Gold Room Two Queen Beds 2 queen beds	Show prices
Start of dialog content 댴 Private bathroom This quadruple room has a satellite TV, soundproofing and tea/coffee maker. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Soundproof • View • Wake-up service • Electric kettle • Wardrobe or closet • Landmark view • Coffee machine • City view • Towels • Linens • High chair • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Rock Royalty Queen Room- VIP Check-in-Lounge Access 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom This double room features extra perks including a personal concierge, VIP check-in and access to a lavish executive lounge. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Soundproof • View • Wake-up service • Electric kettle • Executive Lounge Access • Wardrobe or closet • Landmark view • Coffee machine • City view • Towels • Linens • High chair • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Rock Royalty King Room VIP Check-in-Lounge Access 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom This King room features extra perks including a personal concierge, VIP check-in and access to a lavish executive lounge. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Soundproof • View • Wake-up service • Electric kettle • Executive Lounge Access • Wardrobe or closet • Landmark view • Coffee machine • City view • Towels • Linens • High chair • Upper floors accessible by elevator • Fold-up bed • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Rock Royalty Junior Suite- VIP Check-in-Lounge Access 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom This Junior Suite features extra perks including a personal concierge, VIP check-in and access to a lavish executive lounge. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Radio • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Sofa • Soundproof • View • Wake-up service • Dining area • Electric kettle • Executive Lounge Access • Wardrobe or closet • Landmark view • Coffee machine • City view • Towels • Linens • High chair • Upper floors accessible by elevator • Entire unit wheelchair accessible • Fold-up bed • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

Just booked in London 52 properties like Hard Rock Hotel London were just booked in the last 15 minutes on our site

5 reasons to choose Hard Rock Hotel London

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in London

Hotel surroundings – This neighborhood is a great choice for travelers interested in luxury brand shopping, clothes shopping and theater – Check location

Closest Landmarks

Marble Arch Tube Station
0 miles
Selfridges
0.3 miles
Cathedral Church of the Holy Family in Exile
0.4 miles
The Wallace Collection
0.4 miles
Bond Street Tube Station
0.4 miles
Wigmore Hall
0.5 miles
Edgware Road Tube Station
0.6 miles
University of Westminster
0.6 miles
Baker Street Tube Station
0.6 miles
Marylebone Tube Station
0.6 miles

Restaurants & Markets

Hard Rock Cafe London Restaurant
0.5 miles
Hard Rock Cafe Piccaddily Restaurant
1 miles

Closest Airports

London City Airport
9 miles
London Heathrow Airport
13 miles
London Gatwick Airport
24.6 miles

Shopping Nearby – All Within 500 Yards!

Oxford Street Shopping Street
Popular brands like: Cartier, Hermès, H&M, Zara, Nike
Selfridges Department Store Shopping Street
Popular brands like: Apple, Cartier, Prada, Chanel, Louis Vuitton

What Travelers Love About This Location

“Location excellent and staff very good. Breakfast was very good”

Rebekah

United Kingdom

8.7

“Fabulous nights sleep in spite of busy location. Very comfy bed and pillows and sumptuous towels.”

Gaynor

United Kingdom

9.5

“Location was ideal and rooms were clean and comfortable. ”

Gail

United Kingdom

8.7

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3 Restaurants On Site

Hard Rock Cafe Oxford Street

Food: American

Menu: À la carte
Cocktail Bar

Food: European

Menu: À la carte
Lobby Bar

Food: European

Menu: À la carte

House Rules Hard Rock Hotel London takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

12:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children are welcome

0 - 2 years	Can use a crib when requested or an existing bed	FREE
0 - 2 years	Can use an extra bed when requested	£50 per child, per night
3 - 17 years	Can use an existing bed or an extra bed when requested	£50 per child, per night
18+ years	Can use an extra bed when requested	£50 per person, per night

The maximum number of extra beds, cribs, and children allowed in existing beds depends on the room you pick. Double-check your selected room for the maximum capacity.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Hard Rock Hotel London accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hard Rock Hotel London of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Staff8.0
Facilities8.4
Cleanliness9.2
Comfort8.8

Value for money7.3
Location 9.5
Free WiFi 10

High score for London

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“The whole theme of the hotel is amazing, its so modern and spacious and the memorabilia is really quite something! One of the best hotels I have ever stayed in! The beds were so comfy and the facilities in the room were top notch. Shower was fantastic and the space of the room was amazing.”

Maxine

“The hotel itself is beautifully done out..:-) everywhere is clean... the beer is priced reasonably (so husband was happy). We love hard rock hotels and cafes so always use this franchise :-) and this has not disappointed ”

Kirsty

“מיקום מעולה חצי דקה מתחנת מארבל ארץ. המלון משופץ במצב חדששששש עובדים שירותייים ביותר אדיבים ונחמדים לובי מפואר למי שמתעניין כל ערב הופעה ב 20:30/21 נקי מצוחצח ארוחת בוקר טובה, אפשר גם לוותר לאכול בבתי הקפה הסמוכים כריך וקפה יש לחם ללא גלוטן למי שצריך בארוחת הבוקר”

Yifat

Israel

See all guest reviews for Hard Rock Hotel London

Newest Reviews for Hard Rock Hotel London

Reviewed: May 19, 2019

Craig
United Kingdom
5.8

“It’s the poorest Hard Rock I’ve stayed at or visited.”
- • Business trip
- • Solo traveler
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The rooms and the full hotel outside the lobby. The breakfast we paid £45 for was cold and had wrong drinks and no plates for five minutes etc. It’s the Cumberland with very little work out with the entrance.
The lobby changes to old hotel

Stayed in May 2019
Reviewed: May 19, 2019

Rebekah
United Kingdom
8.8

“Overall a comfortable stay”
- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
There was no water to the shower in the morning . The hotel said they were aware of problems but there was no notification or apology
Location excellent and staff very good. Breakfast was very good

Stayed in May 2019
Reviewed: May 17, 2019

Gaynor
United Kingdom

1 helpful vote
9.6

“Fun buzzy hotel in great central location.”
- • Leisure trip
- • Group of friends
- • Deluxe Gold Accessible King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Fabulous nights sleep in spite of busy location. Very comfy bed and pillows and sumptuous towels.

Stayed in May 2019
Reviewed: May 17, 2019

Tanya
United Kingdom
Age group: 35 – 44

1 helpful vote
7.1

“Glad i went but not think i will go back in a hurry”
- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
The front of house staff were not very attentative and we were made to wait whilst checking in - lots of staff were there standing around but seems no one knew what they were doing. The breakfast was awful - it was a buffet which was cold and didnt taste great - i wish i hadnt paid the extra for the breakfast and gone to a cafe instead.
The hotel was nice and modern and had a hardrock cafe on site which was really handy. The location is very central so easy to get to anywhere in London.

Stayed in May 2019
Reviewed: May 15, 2019

Maxine
United Kingdom

1 helpful vote
10

“One of the best hotels in London”
- • Leisure trip
- • Group of friends
- • Deluxe Gold Room Two Queen Beds
- • Stayed 1 night
There was nothing we didn't like.
The whole theme of the hotel is amazing, its so modern and spacious and the memorabilia is really quite something! One of the best hotels I have ever stayed in! The beds were so comfy and the facilities in the room were top notch. Shower was fantastic and the space of the room was amazing.

Stayed in May 2019
Reviewed: May 13, 2019

Emma
United Kingdom
8.3

“Hotel could be amazing but definitely experiencing teething problems.”
- • Leisure trip
- • Group of friends
- • 2 rooms
- • Stayed 1 night
- • Submitted from a mobile device
3pm check in but one of the rooms wan’t ready until 6:20. Rogue items kept appearing on our bills - we definitely didn’t order any beer or vodka! Rude waiting staff at breakfast. Room service was ordered and never arrived. It was all resolved eventually, and individually not major issues, but everything felt like a huge effort.
Hotel was lovely. Music memorabilia was a bonus.

Stayed in May 2019
Reviewed: May 13, 2019

Natasha
United Kingdom
8.8

Excellent
- • Leisure trip
- • Family with young children
- • Deluxe Gold Room Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Small rooms
Location was great

Stayed in May 2019
Reviewed: May 11, 2019

Andrew
United Kingdom

1 helpful vote
4.6

“Great location and really friendly staff”
- • Leisure trip
- • Family with young children
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms were really small compared to other hard rock hotels that we’ve stayed in. Breakfast was nothing special
location and staff

Stayed in May 2019
Reviewed: May 9, 2019

Andrew
United Kingdom
7.1

“Great potential but staff need more training and better etiquette regarding customers.”
- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Overcharged at the bar. Waited to be served after asking 3 different people. Room a little small for the price.
Nice breakfast. Nice design lots to look at. Staff nice enough.

Stayed in May 2019
Reviewed: May 9, 2019

Turki
Saudi Arabia

1 helpful vote
7.9

Good
- • Business trip
- • Solo traveler
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The room has no view

Stayed in May 2019
Reviewed: May 7, 2019

Pradeep
Singapore

1 helpful vote
7.1

“Very disappointed.”
- • Leisure trip
- • Group of friends
- • Deluxe Gold Accessible King Room
- • Stayed 1 night
- • Submitted from a mobile device
Staff were undertrained, and the whole customer experience from checkin, room service, the bar and restaurant was sub par.
Location was great

Stayed in May 2019
Reviewed: May 6, 2019

Gail
United Kingdom

1 helpful vote
8.8

Excellent
- • Leisure trip
- • Family with young children
- • Deluxe Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Hotel just opened so there were some snagging issues in the room. Bathroom door didn't shut or lock and there was a piece hanging off the towel rail. Staff struggled with room service. Took 3 attempts and over an hour for them to finally get the order right.
Location was ideal and rooms were clean and comfortable.

Stayed in May 2019
Reviewed: May 6, 2019

Tom
United Kingdom
9.2

Awesome
- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Room could be cleaner as bedding was a bit dirty in place, despite asking for bedding to be changed it didn’t seem to get changed.
Modern, high tech, lots of plugs. Close to tube. Onsite bar and dining.

Stayed in May 2019
Reviewed: May 4, 2019

Kirsty
United Kingdom
7.9

Good
- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
We had been out all day and attended a show... and on returning the kitchen had gone down... so no room service or food facilities... (teething problems due to only being open a few days)
The hotel itself is beautifully done out..:-) everywhere is clean... the beer is priced reasonably (so husband was happy). We love hard rock hotels and cafes so always use this franchise :-) and this has not disappointed

Stayed in May 2019
Reviewed: May 3, 2019

Abdullah
Saudi Arabia

3 helpful votes
5.4

Fair
- • Business trip
- • Solo traveler
- • Deluxe Gold King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Very poor management of basic hotel recreation procedures. Systems is not fully launched. very slow response and not professional at times
location and the view

Stayed in May 2019

Hotel Hard Rock Hotel London

Hard Rock Hotel London This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

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Hard Rock Hotel London

Stay in the Heart of London –

Hotel surroundings – This neighborhood is a great choice for travelers interested in luxury brand shopping, clothes shopping and theater – Check location

Facilities of Hard Rock Hotel London Great facilities! Review score, 8.4

House Rules Hard Rock Hotel London takes special requests – add in the next step!