Haymarket Hotel, Firmdale Hotels

1 Suffolk Place, Westminster Borough, London, SW1Y 4HX, United Kingdom – Excellent location - show map – Metro access

Excellent location — rated 9.8/10! (score from 166 reviews)

Real guests • Real stays • Real opinions

9.4
Superb
166 reviews

decor was exceptional. very comfortable. staff were warm and friendly.

Anne Ireland

great location, we love Firmdale hotels and this didn’t disappoint

Nick United Kingdom

The room was excellent. Well appointed, comfortable and a pleasure to enjoy.

Rayner United Kingdom

This is my second time staying at the Haymarket. Location is perfect. Walking distance to many attractions. Room is super clean, large bathrooms, decor is beautiful. Beds and pillows are so comfortable. Everyone is very helpful. Afternoon tea and breakfast was very good.

Maria Canada

Front desk staff were extremely friendly and helpful. Room size was very generous.

Michael Australia

I absolutely love this hotel and have stayed several times. The decor is beautiful and all the staff are super friendly and helpful. The rooms are luxurious, comfortable beds and lovely little touches throughout. The pool is very clean and a good temperature. I cannot recommend this hotel highly enough.

Zofia United Kingdom

The room was absolutely beautiful, the level of detail and care in the design of the room was incredible. The room was spotlessly clean as was the rest of the hotel. The staff were lovely and incredibly accommodating to any need as well as being very family friendly which was super important to us and appreciated by our 4 year old daughter. Seeing smiles from all the staff every morning and every evening when we returned made us feel so welcome.

Purnell United Kingdom

Super friendly staff at reception, very nice lobby area to hang out. Buffet breakfast option included everything I felt like and was of exceptional quality. The room could not have been more pristine.

Ingotyo Netherlands

it was beautiful and the location was beautiful also the staff were so professional and attentive

William United Kingdom

Beautiful artist boutique private club feel. Great staff and great feel

Michael Australia
9.4
Superb
166 reviews
  • What guests loved the most:
  • “decor was exceptional. very comfortable. staff were warm and friendly.”
    Anne Anne Ireland Ireland
  • “great location, we love Firmdale hotels and this didn’t disappoint”
    Nick Nick United Kingdom United Kingdom
  • “The room was excellent. Well appointed, comfortable and a pleasure to enjoy.”
    Rayner Rayner United Kingdom United Kingdom
  • “This is my second time staying at the Haymarket. Location is perfect. Walking distance to many attractions. Room is super clean, large bathrooms, decor is beautiful.”
    Maria Maria Canada Canada
  • “Front desk staff were extremely friendly and helpful. Room size was very generous.”
    Michael Michael Australia Australia
  • “I absolutely love this hotel and have stayed several times. The decor is beautiful and all the staff are super friendly and helpful.”
    Zofia Zofia United Kingdom United Kingdom
  • “The room was absolutely beautiful, the level of detail and care in the design of the room was incredible. The room was spotlessly clean as was the rest of the hotel.”
    Purnell Purnell United Kingdom United Kingdom
  • “Super friendly staff at reception, very nice lobby area to hang out. Buffet breakfast option included everything I felt like and was of exceptional quality. The room could not have been more pristine.”
    Ingotyo Ingotyo Netherlands Netherlands
  • “it was beautiful and the location was beautiful also the staff were so professional and attentive”
    William William United Kingdom United Kingdom
  • “Beautiful artist boutique private club feel. Great staff and great feel”
    Michael Michael Australia Australia

Categories:

  • Staff 9.7
  • Facilities 9.6
  • Cleanliness 9.9
  • Comfort 9.8
  • Value for money8.2
  • Location 9.8
  • Free WiFi8.9
High score for London
9.4
Superb
166 reviews
Categories:
Staff
9.7
Facilities
9.6
Cleanliness
9.9
Comfort
9.8
Value for money
8.2
Location
9.8
Free WiFi
8.9
High score for London
Filters

In the heart of London’s theatre district, the elegant Haymarket Hotel is surrounded by restaurants, bars, and is just next door to the Theatre Royal. Guests can enjoy a swimming pool, gym, and a spa with a range of treatments.

Afternoon tea is served until 16:30, with delicious cakes, scones with clotted cream and jam, and a wide range of tea and coffee on the menu. Fresh, seasonal produce is used in the restaurant, and tapas is available at the bar.

A flat-screen TV, iPod docking station, and writing desk feature in each room at Haymarket Hotel. Rooms also benefit from 24-hour room service and a fully stocked minibar.

St James’s Park is a 5-minute walk away, and Buckingham Palace can be reached in 15 minutes on foot. The Houses of Parliament and Big Ben are all within easy walking distance.

This is our guests' favourite part of London, according to independent reviews.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Haymarket Hotel, Firmdale Hotels has been welcoming Booking.com guests since 1 Jun 2012.

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Most popular facilities
Indoor swimming pool
Free WiFi
Family rooms
Non-smoking rooms
Fitness centre
Restaurant
Facilities for disabled guests
Room service
Bar

Property highlights

Situated in the real heart of London, this hotel has an excellent location score of 9.8

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, American

Loyal customers

There are more repeat guests here than most other properties.

Saved to 2953 lists

Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
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Guest reviews
Categories:
Staff
9.7
Facilities
9.6
Cleanliness
9.9
Comfort
9.8
Value for money
8.2
Location
9.8
Free WiFi
8.9
High score for London
Select topics to read reviews:

See what guests loved the most:

  • Anne
    IrelandIreland
    “decor was exceptional. very comfortable. staff were warm and friendly.”
  • Nick
    United KingdomUnited Kingdom
    “great location, we love Firmdale hotels and this didn’t disappoint”
  • Rayner
    United KingdomUnited Kingdom
    “The room was excellent. Well appointed, comfortable and a pleasure to enjoy.”
  • Maria
    CanadaCanada
    “This is my second time staying at the Haymarket. Location is perfect. Walking distance to many attractions. Room is super clean, large bathrooms, decor is beautiful. Beds and pillows are so comfortable. Everyone is very helpful. Afternoon tea...”
  • Michael
    AustraliaAustralia
    “Front desk staff were extremely friendly and helpful. Room size was very generous.”
  • Zofia
    United KingdomUnited Kingdom
    “I absolutely love this hotel and have stayed several times. The decor is beautiful and all the staff are super friendly and helpful. The rooms are luxurious, comfortable beds and lovely little touches throughout. The pool is very clean and a...”
  • Purnell
    United KingdomUnited Kingdom
    “The room was absolutely beautiful, the level of detail and care in the design of the room was incredible. The room was spotlessly clean as was the rest of the hotel. The staff were lovely and incredibly accommodating to any need as well as...”
  • Ingotyo
    NetherlandsNetherlands
    “Super friendly staff at reception, very nice lobby area to hang out. Buffet breakfast option included everything I felt like and was of exceptional quality. The room could not have been more pristine.”
  • William
    United KingdomUnited Kingdom
    “it was beautiful and the location was beautiful also the staff were so professional and attentive”
  • Michael
    AustraliaAustralia
    “Beautiful artist boutique private club feel. Great staff and great feel”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is there a kettle in the rooms/suites ?
    Good afternoon, Our suites come with kettles but we kindly ask you to request it for the bedrooms as not all of them have kettles. Best wishes, Lyndsey
    Answered on 12 September 2021
  • Do you have Blue Badge Parking?
    There are 6 Westminster Blue Badge bays around the hotel, subject to availability.
    Answered on 15 January 2022
  • Do you offer twin bedded rooms as I will be travelling and sharing with my girlfriend?
    Good afternoon, Yes, we do offer Twin bedded rooms. You can request this when booking with us. Best wishes, Haymarket Hotel Team
    Answered on 22 April 2023
  • We require separate 2 rooms for 2 adults on 21 st November for one night
    Good afternoon, Please email us on Reservations@HaymarketHotel.com. Best wishes, Lyndsey
    Answered on 1 November 2021
  • Hi Do you have any twin bed rooms?
    Good morning, All of our rooms from Deluxe and above can be twinned. Best wishes, Lyndsey
    Answered on 30 March 2022
  • Still looking?
Hotel surroundings *
Restaurants
2 restaurants on site
  • Brumus Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern
  • Brumus Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern
Facilities of Haymarket Hotel, Firmdale Hotels
Great facilities! Review score, 9.6
Most popular facilities
Indoor swimming pool
Free WiFi
Family rooms
Non-smoking rooms
Fitness centre
Restaurant
Facilities for disabled guests
Room service
Bar
Bathroom
  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Wardrobe or closet
Living Area
  • Desk
Media & Technology
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Indoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Pool/beach towels
Wellness
  • Massage
    Additional charge
  • Fitness centre
Languages spoken
  • English
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules

Haymarket Hotel, Firmdale Hotels takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 6 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
£78 per child, per night
Cot upon request
Free
3 - 11 years
Extra bed upon request
£78 per child, per night
12+ years
Extra bed upon request
£78 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Haymarket Hotel, Firmdale Hotels accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note, the Superior Double Room and Luxury Double Room cannot accommodate extra beds or cots.

- We are only serving afternoon tea Thursday - Sunday 12-5 at the moment
- Property does not have iPod docking stations in any rooms, they have a stereo bluetooth speaker in the rooms and suites

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Please inform Haymarket Hotel, Firmdale Hotels in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Haymarket Hotel, Firmdale Hotels

  • Haymarket Hotel, Firmdale Hotels has 2 restaurants:

    • Brumus Restaurant
    • Brumus Restaurant

  • Haymarket Hotel, Firmdale Hotels offers the following activities / services (charges may apply):

    • Fitness centre
    • Massage
    • Swimming Pool

  • Haymarket Hotel, Firmdale Hotels is 350 yards from the centre of London.

  • Room options at Haymarket Hotel, Firmdale Hotels include:

    • Double
    • Triple
    • Suite
    • Quadruple

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Haymarket Hotel, Firmdale Hotels is from 15:00, and check-out is until 12:00.

  • Guests staying at Haymarket Hotel, Firmdale Hotels can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • American

  • The prices at Haymarket Hotel, Firmdale Hotels may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.