Hotel
Travel Sustainable property

Heeton Concept Hotel - City Centre Liverpool

James Street, Liverpool, L2 7PQ, United Kingdom – Excellent location – show map

Excellent location – rated 9.4/10! (score from 5372 reviews)

Real guests • Real stays • Real opinions

8.0
Very Good
5,367 reviews

Very nice accommodation in city center and very helpful staff.

Igor Bosnia and Herzegovina

The hotel is ideally situated in the City and a few minutes walk to the incredible sights of Liverpool. The staff were very friendly and helpful; the rooms were very clean and a good size. The bathroom had a large walk-in shower with plenty of hot water and huge bath towels. I would highly recommend this hotel.

Lorraine Austria

Nice large clean room.staff attentive and helpful.good location

Jayne United Kingdom

Everything about this Hotel is perfect, cleanliness nice staff and location.

Michael Ireland

The staff at reception were very helpful and so friendly and welcoming.

Bernard United States of America

Excellent value for money,rooms was good value and clean would stay here again.

Mark United Kingdom

Everything mostly the stuff at reception are really great and helpful.

Duncan Malta

Nice friendly staff, lovely room, very central. Right next door to James Street Station.

Ali United Kingdom

The hotel was fantastic & friendly staff, clean rooms definitely be booking again

Kevin United Kingdom

Perfecty located, nice modern room, lots of amenities

Maxpowersf Spain
8.0
Very Good
5,367 reviews
  • What guests loved the most:
  • “Very nice accommodation in city center and very helpful staff.”
    Igor Igor Bosnia and Herzegovina Bosnia and Herzegovina
  • “The hotel is ideally situated in the City and a few minutes walk to the incredible sights of Liverpool. The staff were very friendly and helpful; the rooms were very clean and a good size.”
    Lorraine Lorraine Austria Austria
  • “Nice large clean room.staff attentive and helpful.good location”
    Jayne Jayne United Kingdom United Kingdom
  • “Everything about this Hotel is perfect, cleanliness nice staff and location.”
    Michael Michael Ireland Ireland
  • “The staff at reception were very helpful and so friendly and welcoming.”
    Bernard Bernard United States of America United States of America
  • “Excellent value for money,rooms was good value and clean would stay here again.”
    Mark Mark United Kingdom United Kingdom
  • “Everything mostly the stuff at reception are really great and helpful.”
    Duncan Duncan Malta Malta
  • “Nice friendly staff, lovely room, very central. Right next door to James Street Station.”
    Ali Ali United Kingdom United Kingdom
  • “The hotel was fantastic & friendly staff, clean rooms definitely be booking again”
    Kevin Kevin United Kingdom United Kingdom
  • “Perfecty located, nice modern room, lots of amenities”
    Maxpowersf Maxpowersf Spain Spain

Categories:

  • Staff8.9
  • Facilities7.9
  • Cleanliness8.4
  • Comfort8.4
  • Value for money8.4
  • Location9.4
  • Free WiFi8.2
8.0
Very Good
5,367 reviews
Categories:
Staff
8.9
Facilities
7.9
Cleanliness
8.4
Comfort
8.4
Value for money
8.4
Location
9.4
Free WiFi
8.2
Filters

Set in Liverpool’s business district, Heeton Concept Hotel - City Center Liverpool is a 10-minute walk from the famous Albert Dock. It features stylish rooms, free WiFi throughout and 24-hour dining with views over the River Mersey.

With fresh, modern décor, the spacious bedrooms at Heeton Concept Hotel - City Center Liverpool feature a luxury bathroom with free toiletries. Rooms also have a flat-screen satellite TV and air conditioning.

The restaurant at Heeton Concept Hotel - City Center Liverpool serves traditional British cuisine, and the contemporary bar offers beverages and light snacks.

Just 1,650 feet from Liverpool ONE Shopping Center, Heeton Concept Hotel - City Center Liverpool is a 15-minute walk from Lime Street Railway Station. Tate Liverpool and The Beatles Story are a 15-minute walk away.

This is our guests' favorite part of Liverpool, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Heeton Concept Hotel - City Centre Liverpool has been welcoming Booking.com guests since Mar 25, 2011

Show me more
Most popular amenities
Parking
Free WiFi
Family rooms
Restaurant
Facilities for disabled guests
Non-smoking rooms
Room service
24-hour front desk
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Located in the heart of Liverpool, this hotel has an excellent location score of 9.4

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 12016 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 queen bed
1 queen bed
2 twin beds
1 twin bed
and
1 queen bed
1 full bed
and
1 queen bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
8.9
Facilities
7.9
Cleanliness
8.4
Comfort
8.4
Value for money
8.4
Location
9.4
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Igor
    Bosnia and HerzegovinaBosnia and Herzegovina
    “Very nice accommodation in city center and very helpful staff.”
  • Lorraine
    AustriaAustria
    “The hotel is ideally situated in the City and a few minutes walk to the incredible sights of Liverpool. The staff were very friendly and helpful; the rooms were very clean and a good size. The bathroom had a large walk-in shower with plenty of...”
  • Jayne
    United KingdomUnited Kingdom
    “Nice large clean room.staff attentive and helpful.good location”
  • Michael
    IrelandIreland
    “Everything about this Hotel is perfect, cleanliness nice staff and location.”
  • B
    Bernard
    United States of AmericaUnited States of America
    “The staff at reception were very helpful and so friendly and welcoming.”
  • M
    Mark
    United KingdomUnited Kingdom
    “Excellent value for money,rooms was good value and clean would stay here again.”
  • Duncan
    MaltaMalta
    “Everything mostly the stuff at reception are really great and helpful.”
  • Ali
    United KingdomUnited Kingdom
    “Nice friendly staff, lovely room, very central. Right next door to James Street Station.”
  • Kevin
    United KingdomUnited Kingdom
    “The hotel was fantastic & friendly staff, clean rooms definitely be booking again”
  • Maxpowersf
    SpainSpain
    “Perfecty located, nice modern room, lots of amenities”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is parking at property and charged in total or is extra payment required
    The hotel has no onsite car parking and we advise all hotel guests to use Liverpool One Q-Park which is located on Strand Street. Hotel guests do rece..
    Answered on 7 August 2019
  • Is there a microwave we can use to sterilise baby’s bottles ? Thanks
    Hi, Yes there is one available in the restaurant area which you can use.
    Answered on 29 January 2020
  • Is there a hairdryer in room?
    Yes all rooms come with a hairdryer.
    Answered on 7 August 2019
  • Hi you show towels / sheets at an extra charge? Can you explain what you mean please or am I misunderstanding. Thanks
    Hi , We do not charge extra for toweks or sheets . Thank you
    Answered on 7 October 2019
  • Hi I was just wondering how much would it be to check out late from the hotel and what time is a late check out
    Late check outs are available at a cost of £20.00 and this will extend your check out from from 11am to 2pm.
    Answered on 7 August 2019
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Hotel area info *
Restaurants
1 Restaurant On Site
  • Restaurant
    • Dietary options
      Vegetarian
Amenities of Heeton Concept Hotel - City Centre Liverpool
Most popular amenities
Parking
Free WiFi
Family rooms
Restaurant
Facilities for disabled guests
Non-smoking rooms
Room service
24-hour front desk
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Kids' meals
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs £17.60 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Spanish
  • Hindi
  • Hungarian
  • Romanian

House rules

Heeton Concept Hotel - City Centre Liverpool takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Check-out

From 6:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of GBP 50 is required on arrival. That's about 61.66USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa American Express Cash is not accepted Heeton Concept Hotel - City Centre Liverpool accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Restaurant is closed from Fri, Oct 18, 2019 until Thu, Oct 31, 2019

Bar is closed from Fri, Oct 18, 2019 until Thu, Oct 31, 2019

A damage deposit of GBP 50 is required on arrival. That's about 61.66USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Heeton Concept Hotel - City Centre Liverpool

  • Room options at Heeton Concept Hotel - City Centre Liverpool include:

    • Double
    • Twin
    • Family

  • The prices at Heeton Concept Hotel - City Centre Liverpool may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Heeton Concept Hotel - City Centre Liverpool has 1 restaurant:

    • Restaurant

  • Check-in at Heeton Concept Hotel - City Centre Liverpool is from 3:00 PM, and check-out is until 11:00 AM.

  • Heeton Concept Hotel - City Centre Liverpool is 0.7 miles from the center of Liverpool.

  • Heeton Concept Hotel - City Centre Liverpool offers the following activities/services (charges may apply):