Hotel Best Western Heronston Hotel & Spa

Travel Sustainable property

Ewenny Road, Ewenny, Bridgend, CF35 5AW, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.6
Good
1,101 reviews

Nice location, friendly staff and good size apartment.

Sylwia United Kingdom

Lovely staff, pool and spa area was great and breakfast was delicious

Ellie United Kingdom

Breakfast was great as did poached eggs for me on request :-) Staff very friendly and helpful

Mary United Kingdom

The place was good, mostly. It has good beds, good size room, and it’s easy to park. It’s good that they’ve started upgrading, but it’s been kept up fair enough.

Jan Norway

Room clean, location perfect, facilities spot on, staff very helpful/friendly.

Anonymous United Kingdom

Despite being a little tired on the outside this was quite modern internally and the staff were very friendly. Breakfast was good quality and lots of choice. The hotel seems well managed and well staffed which was nice as despite a large wedding party other guests did not have to wait for drinks or food. Easy access outside from the dog friendly rooms without having to go all through the hotel.

Anonymous United Kingdom

Would have liked tea or coffee brought to the table you waiters but every thing else was fine

Betty United Kingdom

Really welcoming, attentive and delightful staff, clean bedrooms, lovely bathroom. Dog was allowed to stay with us. Had food one evening which was tasty and enjoyable. convenient, spacious car park, good location just outside the bustle of the main town of Bridgend, so easy to access. Also close to beautiful beaches, castle ruins, stepping stones and good pubs!

Heather United Kingdom

Amazing customer service. The only reason it was 9 not 10 was nobody went in to our room to give clean tea cups /top up milk tea coffee etc which usually happens in hotels.

Karen United Kingdom

staff were really pleasant and friendly check in was quick and easy and our room was spotless and the bed so comfy probably the comfiest bed I have ever stayed in. the pool,Sauna and steam room were brilliant and included in the price so can’t go wrong really never ate at the restaurant but did here a few customers complaining so we opted for a take away

Mathew United Kingdom
7.6
Good
1,101 reviews
  • What guests loved the most:
  • “Nice location, friendly staff and good size apartment.”
    Sylwia Sylwia United Kingdom United Kingdom
  • “Lovely staff, pool and spa area was great and breakfast was delicious”
    Ellie Ellie United Kingdom United Kingdom
  • “Breakfast was great as did poached eggs for me on request :-) Staff very friendly and helpful”
    Mary Mary United Kingdom United Kingdom
  • “The place was good, mostly. It has good beds, good size room, and it’s easy to park. It’s good that they’ve started upgrading, but it’s been kept up fair enough.”
    Jan Jan Norway Norway
  • “Room clean, location perfect, facilities spot on, staff very helpful/friendly.”
    United Kingdom United Kingdom
  • “Despite being a little tired on the outside this was quite modern internally and the staff were very friendly. Breakfast was good quality and lots of choice.”
    United Kingdom United Kingdom
  • “Would have liked tea or coffee brought to the table you waiters but every thing else was fine”
    Betty Betty United Kingdom United Kingdom
  • “Really welcoming, attentive and delightful staff, clean bedrooms, lovely bathroom. Dog was allowed to stay with us. Had food one evening which was tasty and enjoyable.”
    Heather Heather United Kingdom United Kingdom
  • “Amazing customer service. The only reason it was 9 not 10 was nobody went in to our room to give clean tea cups /top up milk tea coffee etc which usually happens in hotels.”
    Karen Karen United Kingdom United Kingdom
  • “staff were really pleasant and friendly check in was quick and easy and our room was spotless and the bed so comfy probably the comfiest bed I have ever stayed in.”
    Mathew Mathew United Kingdom United Kingdom

Categories:

  • Staff8.6
  • Facilities7.6
  • Cleanliness7.9
  • Comfort7.9
  • Value for money 7.4
  • Location8.3
  • Free WiFi7.5
Low score for Bridgend

Located in the heart of Glamorgan, Best Western Heronston Hotel & Spa has a modern leisure suite, an on-site restaurant, free parking, and free Wi-Fi.

Just 10 minutes from the seaside resort of Porthcawl and the Glamorganshire Heritage Coastline, the Heronston sits in mature gardens close to numerous castles and St Fagans National History Museum.

All rooms are en suite with tea and coffee making facilities, and guests have free use of the leisure suite, which includes a heated indoor pool, sauna, spa pool and steam room. The Heronston also features a fully-equipped gym.

The Crane Restaurant serves fresh, local specialties and offers an extensive wine list, while the newly refurbished Ewennys Bar & Grill serves light meals and beverages. Best Western Heronston Hotel & Spa can also offer hot breakfasts and room service and children of 12 years and under can eat breakfast for free when a parent purchases breakfast.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

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Top Location: Highly rated by recent guests (8.3)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 798 lists

Most popular amenities

1 swimming pool
Free parking
Pet friendly
Free WiFi
Spa
Bar
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

When would you like to stay at Best Western Heronston Hotel & Spa?

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Sleeps Room Type Price
Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 3. Max children: 3
Triple Room
  • 1 twin bed and
  • 1 full bed
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 4. Max children: 3
Quad Room - Non-Smoking
  • 2 twin beds and
  • 1 full bed
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Max adults: 2. Max children: 1
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Max adults: 5. Max children: 4
Family Room
  • 3 twin beds and
  • 1 full bed
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 3. Max children: 2
Deluxe Double Room with Sofa Bed
  • 1 full bed and
  • 1 sofa bed
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3 properties in Bridgend like Best Western Heronston Hotel & Spa were booked in the last 12 hours on our site
Travel Sustainable property

Travel Sustainable property

This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Best Western Heronston Hotel & Spa

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

7.6
Good
 · 1,101 reviews
Read all reviews
  • Staff8.6
  • Facilities7.6
    Wellness area, Sauna
  • Cleanliness7.9
    Room
  • Comfort7.9
    Quiet room
  • Value for money 7.4
  • Location8.3
  • Free WiFi7.5
Low score for Bridgend

Select topics to read reviews:

See what guests loved the most:

  • Sylwia United Kingdom

    “Nice location, friendly staff and good size apartment.”

  • Ellie United Kingdom

    “Lovely staff, pool and spa area was great and breakfast was delicious”

  • Mary United Kingdom

    “Breakfast was great as did poached eggs for me on request :-) Staff very friendly and helpful”

  • Jan Norway

    “The place was good, mostly. It has good beds, good size room, and it’s easy to park. It’s good that they’ve started upgrading, but it’s been kept up fair enough.”

  • Anonymous United Kingdom

    “Room clean, location perfect, facilities spot on, staff very helpful/friendly.”

  • Anonymous United Kingdom

    “Despite being a little tired on the outside this was quite modern internally and the staff were very friendly. Breakfast was good quality and lots of choice. The hotel seems well managed and well staffed which was nice as despite a large wedding party other guests did not have to wait for drinks or food. Easy access outside from the dog friendly rooms without having to go all through the hotel. ”

  • Betty United Kingdom

    “Would have liked tea or coffee brought to the table you waiters but every thing else was fine”

  • Heather United Kingdom

    “Really welcoming, attentive and delightful staff, clean bedrooms, lovely bathroom. Dog was allowed to stay with us. Had food one evening which was tasty and enjoyable. convenient, spacious car park, good location just outside the bustle of the main town of Bridgend, so easy to access. Also close to beautiful beaches, castle ruins, stepping stones and good pubs!”

  • Karen United Kingdom

    “ Amazing customer service. The only reason it was 9 not 10 was nobody went in to our room to give clean tea cups /top up milk tea coffee etc which usually happens in hotels.”

  • Mathew United Kingdom

    “staff were really pleasant and friendly check in was quick and easy and our room was spotless and the bed so comfy probably the comfiest bed I have ever stayed in. the pool,Sauna and steam room were brilliant and included in the price so can’t go wrong really never ate at the restaurant but did here a few customers complaining so we opted for a take away”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Best Western Heronston Hotel & Spa

Welcoming Booking.com guests since Dec 4, 2009

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  • Is there an extra charge for a pets stay?

    Yes we have dedicated ground floor standard bedrooms that are pet friendly so please contact the hotel to check availability before booking. We charge £10 per pet per night which includes a dog bed and food and water bowls for owners to use for their pets.

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    Asked about: Standard Double Room • Answered on November 5, 2019
  • Hi what is the breakfast if I had it pls x

    Full Welsh Breakfast is included in our Bed & Breakfast rates with a full selection of cooked food and a continental buffet selection also.

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    Asked about: Triple Room • Answered on December 3, 2019
  • How much spa and using swimming pool

    Use of the Leisure Facilities is free for guests staying in the hotel but there are charges for treatments booked in the Spa.

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    Asked about: Family Room • Answered on December 11, 2019
  • are you currently taking bookings from people over Easter weekend

    Good afternoon Unfortunately we aren't I'm afraid. We still await on the Welsh Governments announcement as to when hospitality can re-open. Kind regards Reception

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    Answered on March 12, 2021
  • Is the pool open now? Thanks

    Yes, the pool and spa pool are open by booking at the check-in desk. But the sauna, and steam-room are closed due to Covid guidelines.

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    Asked about: Superior King Room - Non-Smoking • Answered on May 23, 2021
  • Is there a charge for the spa and sauna pleaee

    Hello our Leisure Club including pool, sauna, steam room, jacuzzi and gym are complimentary for all residents.

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    Answered on October 4, 2021
  • Hi I’ve put in for pets to stay . But doesn’t say anything about the price ? She’s only a small sausage dog Thanks Sim

    Hello, we charge £10 per night per pet. We look forward to welcoming you to the hotel.

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    Answered on May 28, 2021
  • Hi we are due to come to you on the 26th June. Will your swimming pool be open Thank you

    Hello yes time slots must be booked at reception when you are at the hotel.

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    Answered on June 17, 2021
  • So every room have a bath tub?

    All of our bedrooms have a bath with showers over them with the exception of 4 bedrooms which have walk in showers.

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    Answered on November 5, 2019
  • Is the swimming pool open?

    The swimming pool will re-open early May

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    Asked about: Triple Room • Answered on April 17, 2021
  • I’m looking to come down the 2nd for a night . Room 1, 1 adult & 1 child (12) Room 2, 1 adult and the small dog Can you tell me how much inc breaky

    Please call the hotel directly for any prices

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    Answered on May 28, 2021
  • Are we allowed to use the pool?

    Unfortunately leisure facilities are not permitted to be open until early May

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    Answered on April 14, 2021
  • Hoping to book 30th April - 2nd May will the pool be open & can we bring our dog with us?

    As per the government guidelines the pool will be open from May 3rd onwards, and yes you may bring your dog but you need to let us know, and there is an additional £10 per dog per night.

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    Answered on April 26, 2021
  • Hi, Is your hotel pet friendly? We want to make a booking between 1st to 4th of August but we have got a small dog. Thanks, Orsolya

    Yes but there is a £10 per pet per night charge and we need to be notified before arrival, ideally as soon as you book. All pet-friendly rooms are Triple (double and a single)

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    Answered on June 27, 2021
  • Hi do you offer Gluten free options please ?

    Yes we have plenty of choices for all dietary requirements :)

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    Answered on July 24, 2021
  • Hi! Is swimming pool and jacuzzi open for guests (August)?

    Hi there, Yes all open and to be booked on check in :)

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    Answered on July 23, 2021
  • Hi, do you cater for a vegan diet? Thanks.

    Yes we can do that :)

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    Answered on August 30, 2021
  • Hi, are you offering take away food option to the room, thanks

    We offer a pre-order room service breakfast which is continental with a choice of a bacon, sausage or veggie sausage bap, and must be ordered by 21:00 the night before, and room service meals in the evening between 18:00-21:00.

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    Asked about: Superior Double Room • Answered on March 28, 2021
  • Do you allow a well behaved small dog and indoor cat.

    Only in our pet friendly rooms Kind Regards

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    Answered on August 8, 2020
  • hi do you have any availability for 3 hot stone massages either monday 16th august or Tuesday 17th?

    Please call the hotel for all spa reservations and availability

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    Answered on July 30, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Ogmore Castle
    1.7 miles
  • Candleston Castle
    2 miles
  • Coity Castle
    2.2 miles
  • Newcastle Castle
    2.2 miles
  • Sarn Park Services M4
    2.9 miles
  • Beaupre Castle
    5.7 miles
  • St Donat's Castle
    6.5 miles
  • Lakeside Golf Club
    7.3 miles
  • Margam Park
    8.3 miles
  • British Steel (Port Talbot) Golf Club
    9.1 miles
Beaches in the Neighborhood
  • Dunraven Beach
    3.4 miles
  • Sandy Bay Beach
    5 miles
Closest Airports
  • Cardiff Airport
    12 miles
  • Bristol Airport
    38 miles
  • Exeter International Airport
    52.9 miles
How to get to Best Western Heronston Hotel & Spa from Cardiff Airport
    Taxi
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
Brilliant!
1 Restaurant On Site

    Crane Restaurant

    Food: European

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

Amenities of Best Western Heronston Hotel & Spa

Most popular amenities

1 swimming pool
Free parking
Pet friendly
Free WiFi
Spa
Bar
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Pets
Pets are allowed on request. Charges may apply.
Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Electric vehicle charging station
Front Desk Services
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Indoor swimming pool
  • Open all year
  • All ages welcome
  • Beach chairs/Loungers
  • Heated pool
  • Shallow end
Spa
  • Locker rooms
  • Fitness
  • Full-body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • Welsh
  • English
  • French
  • Polish
  • Romanian
Missing some info?
Awesome!

House rules Best Western Heronston Hotel & Spa takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 10:30 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 8 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Best Western Heronston Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note our Restaurant is open serving breakfast daily and dinner Monday to Saturday from 6.30 PM. Our Ewennys Bar & Grill is open from 6.00 PM serving bar meals daily. Our Leisure Club is open with bookable time slots for the pool area and gym. Spa treatments are available Wednesday to Sunday and must be booked in advance as this area is very busy.

Please note Our Restaurant will be closed on Friday and Saturday nights in December due to Christmas Party events taking place. From the 24th to 31st December and on 1st January there will be a limited food service. On New Year's Eve dinner must be booked in advance. On New Year's Day our bed and breakfast rates include brunch served from 9 AM -11 AM. Please contact the hotel for further information.

Please note that the property is currently undergoing renovation works.

Please note that only some rooms within the property can accommodate pets. Pets are only allowed in dedicated standard rooms at the hotel. Please note that there is an additional charge for guests who want to bring pets and this must be arranged in advance of arrival. Please contact the hotel before booking to check availability.

Guests aged 16 years and under have specific access times to the Leisure Club and Spa. Please contact the hotel for further details.

For group bookings of 6 or more rooms different policies will apply.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Best Western Heronston Hotel & Spa

  • Best Western Heronston Hotel & Spa has 1 restaurant:

    • Crane Restaurant

  • Room options at Best Western Heronston Hotel & Spa include:

    • Double
    • Triple
    • Quad
    • Suite
    • Family

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Best Western Heronston Hotel & Spa on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Best Western Heronston Hotel & Spa is popular with guests booking family stays.

  • The following parking options are available to guests staying at Best Western Heronston Hotel & Spa (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Electric vehicle charging station
    • Accessible parking
    • Free parking

  • Check-in at Best Western Heronston Hotel & Spa is from 3:00 PM, and check-out is until 10:30 AM.

  • The prices at Best Western Heronston Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Best Western Heronston Hotel & Spa is 0.9 miles from the center of Bridgend.

  • Guests staying at Best Western Heronston Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 6.8).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Buffet
    • À la carte

  • Best Western Heronston Hotel & Spa offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Full-body massage
    • Locker rooms
    • Waxing services
    • Beauty services
    • Fitness
    • Facial treatments
    • Makeup services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Spa facilities
    • Steam room
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Indoor pool (year-round)
    • Head massage
    • Hand massage

  • From the nearest airport, you can get to Best Western Heronston Hotel & Spa by:

    • Taxi 1h