“The size of the room, the location of the room away from the function room. The hotel location for what we required, very good breakfast, plenty of choice.”

“Staff was cooperative, friendly atmosphere. overall happy with visit.”

“everyone was so friendly and helpful :) All questions i had were answered, room service was amazing and transport to and from the NEC was always brilliant”

“I loved the complete breakfast. Awesome selection and great service! I loved the pool. The bed was comfortable enough but the place needs some upgrading.”

“The executive room was very modern and the bed was very comfortable. However, when I woke I couldn't go swimming as there were children's swimming lessons in the pool. The gym was very basic but met my expectations as a hotel gym and the staff were helpful and polite, the breakfast was tasty and had a wide range of foods. 5/5” Read more

“Good atmosphere, good food , clean & comfertable beds”

“the staff were amazing, took a little while to get our food - however when it arrived you couldnt ask for better and presented with a smile on the staffs face! Drinks a little expensive but is what you expect in a hotel1”

“Nice executive room. Much better than the room I stayed in during my previous visit. The check-in manager Tiago (if I remember his name correctly) was very helpful when I told him why I was there for. And he offered the option of late check-out for a fee. But he explained that if I were to check out before that extended time, I wouldn’t be charged. Thanks Tiago! Compared to my previous stay about 6 months ago where the front desk staffs were so cold and aloof, this time was a marked improvement!” Read more

“Location is very close to Birmingham airport. Convenient for catching early morning flights, or to stay after coming from a long haul flight.”

“Breakfast was excellent; lots of choice. Fantastic idea of a free shuttle bus to the train station / NEC which saved time and money on taxi's.”