Hotel

Holiday Inn Norwich City, an IHG Hotel

Carrow Road, Norwich, NR1 1HU, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.3
Very good
2,619 reviews

Location was great and parking and the room was great,the staff were really good and friendly and the hotel overall was really good and definitely stay again and recommend to friends and family.

Woodhouse United Kingdom

Very good location, service minded staff. good food and atmosphere

Salo Norway

it was right next door to the party venue we were attending

Clive United Kingdom

Great location close to train station, 15 minutes walk into city centre and right next to the football stadium. We had an upgraded superior room with pitch view which was clean and comfortable.

Mark United Kingdom

Staff was friendly, room was very clean and felt like being at home but more. The breakfast was amazing and situated in the perfect spot to go we're we needed to go.

Jason United Kingdom

The room was spacious,. Breakfast was excellent.location of hotel good .

Page United Kingdom

we went to a football match and it could not be closer

Sarah United Kingdom

Excellent stay. Room was spotless. All staff were lovely. Best breakfast weve had in hotel stays

Gemma United Kingdom

Great location. Very comfortable bed. Fluffy towels and lovely reception staff.

Clare United Kingdom

Lovely downstairs decor, clean hotel with a good breakfast. They upgraded our family to a (partial) pitch view room, which was the most amazing surprise for our kids. Staff were all exceptionally friendly and helpful in a very sincere way. Parking was just at the back of the hotel, for £6.95pd. Morrisons and Costa, Leisure Centre across the road, and a park with football court too. The small gym was well equipped. Loved having the ice machine outside our room to refill drinks. Breakfast they cooked veggie sausages and poached eggs v quickly on request; it was good value and kept us going until dinner. Kids were made to feel very welcome too.. Really could not fault this hotel. We enjoyed cheering the runners from Run Norwich 10k as they ran around the stadium and the hotel entrance.

Tamsyn United Kingdom
8.3
Very good
2,619 reviews
  • What guests loved the most:
  • “Location was great and parking and the room was great,the staff were really good and friendly and the hotel overall was really good and definitely stay again and recommend to friends and family.”
    Woodhouse Woodhouse United Kingdom United Kingdom
  • “Very good location, service minded staff. good food and atmosphere”
    Salo Salo Norway Norway
  • “it was right next door to the party venue we were attending”
    Clive Clive United Kingdom United Kingdom
  • “Great location close to train station, 15 minutes walk into city centre and right next to the football stadium. We had an upgraded superior room with pitch view which was clean and comfortable.”
    Mark Mark United Kingdom United Kingdom
  • “Staff was friendly, room was very clean and felt like being at home but more. The breakfast was amazing and situated in the perfect spot to go we're we needed to go.”
    Jason Jason United Kingdom United Kingdom
  • “The room was spacious,. Breakfast was excellent.location of hotel good .”
    Page Page United Kingdom United Kingdom
  • “we went to a football match and it could not be closer”
    Sarah Sarah United Kingdom United Kingdom
  • “Excellent stay. Room was spotless. All staff were lovely. Best breakfast weve had in hotel stays”
    Gemma Gemma United Kingdom United Kingdom
  • “Great location. Very comfortable bed. Fluffy towels and lovely reception staff.”
    Clare Clare United Kingdom United Kingdom
  • “Lovely downstairs decor, clean hotel with a good breakfast. They upgraded our family to a (partial) pitch view room, which was the most amazing surprise for our kids.”
    Tamsyn Tamsyn United Kingdom United Kingdom

Categories:

  • Staff9.1
  • Facilities8.3
  • Cleanliness8.7
  • Comfort8.7
  • Value for money8.1
  • Location8.7
  • Free WiFi 7.2
Low score for Norwich
View
Pets allowed
Free WiFi
Bath
Air conditioning
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Luggage storage

Adjacent to Norwich City Football Club, this comfortable, modern hotel is just a 10 minute drive from the city centre and train station, and 5 miles from Norwich International Airport.

Spacious, air-conditioned rooms have an LCD TV, a desk and internet.

The hotel is walking distance from Norwich Cathedral, the castle, shopping, The Forum, Delia Smith's restaurant and Riverside entertainment complex.

There is a mini gym, a restaurant for dinner and breakfast, and a lounge bar for light meals and free Wi-Fi. Holiday Inn Norwich City will welcome you with outstanding service. UEA, The Sainsbury Centre, Sandringham, Norfolk Broads or Snetterton Race Circuit are easy to reach. Parking is available at a surcharge.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Holiday Inn Norwich City, an IHG Hotel has been welcoming Booking.com guests since 16 Oct 2009.
 Hotel chain/brand: Holiday Inn Hotels & Resorts

Show me more

Most popular facilities

Parking
Pets allowed
Free WiFi
good fitness centre
Restaurant
Family rooms
Tea/coffee maker in all rooms
Bar

Property highlights

Top location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Private parking available

Loyal customers

There are more repeat guests here than most other properties.

Saved to 1229 lists

Availability

Select dates to see this property's availability and prices

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Guest reviews
Categories:
Staff
9.1
Facilities
8.3
Cleanliness
8.7
Comfort
8.7
Value for money
8.1
Location
8.7
Free WiFi
7.2
Low score for Norwich

Select topics to read reviews:

See what guests loved the most:

  • Woodhouse
    United KingdomUnited Kingdom
    “Location was great and parking and the room was great,the staff were really good and friendly and the hotel overall was really good and definitely stay again and recommend to friends and family.”
  • Salo
    NorwayNorway
    “Very good location, service minded staff. good food and atmosphere”
  • C
    Clive
    United KingdomUnited Kingdom
    “it was right next door to the party venue we were attending”
  • Mark
    United KingdomUnited Kingdom
    “Great location close to train station, 15 minutes walk into city centre and right next to the football stadium. We had an upgraded superior room with pitch view which was clean and comfortable.”
  • Jason
    United KingdomUnited Kingdom
    “Staff was friendly, room was very clean and felt like being at home but more. The breakfast was amazing and situated in the perfect spot to go we're we needed to go.”
  • Page
    United KingdomUnited Kingdom
    “The room was spacious,. Breakfast was excellent.location of hotel good .”
  • Sarah
    United KingdomUnited Kingdom
    “we went to a football match and it could not be closer”
  • Gemma
    United KingdomUnited Kingdom
    “Excellent stay. Room was spotless. All staff were lovely. Best breakfast weve had in hotel stays”
  • Clare
    United KingdomUnited Kingdom
    “Great location. Very comfortable bed. Fluffy towels and lovely reception staff.”
  • Tamsyn
    United KingdomUnited Kingdom
    “Lovely downstairs decor, clean hotel with a good breakfast. They upgraded our family to a (partial) pitch view room, which was the most amazing surprise for our kids. Staff were all exceptionally friendly and helpful in a very sincere way. Parking...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Does your restaurant have a view of the stadium? Or is there a stadium view available from any part of the hotel other than the 'stadium side' rooms?
    Unfortunately there is no public space in the hotel to view the stadium from.
    Answered on 10 November 2019
  • Have you rooms with wet rooms?
    Yes we do, they are classed as Double Accessible Rooms
    Answered on 10 November 2019
  • hi. is there any disabled parking at hotel? I have blue badge
    Blue badges spaces are available at the front of the hotel
    Answered on 22 August 2021
  • Hi there I have essential travel tomorrow as part of my job and require a room. Please can you advise on documentation you require
    Good evening, You will need to provide letter from your employer saying that you have to travel for work reasons. Best regards Holiday Inn Norwich City
    Answered on 9 April 2021
  • Do the rooms have a hair dryer and shower gels?
    Yes we provide hair dryers in the dresser drawer unit under the television and shower gel/ hair & body wash in the bathrooms
    Answered on 6 November 2021
  • Still looking?
Hotel surroundings *
1 restaurant on site

    Restaurant

    Cuisine: Indian, Asian, International, European

    Open for: Breakfast, Dinner

Facilities of Holiday Inn Norwich City, an IHG Hotel

Most popular facilities

Parking
Pets allowed
Free WiFi
good fitness centre
Restaurant
Family rooms
Tea/coffee maker in all rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
Kitchen
  • Electric kettle
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible at a location nearby (reservation is not possible) and costs GBP 6.95 per day.
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
General
  • Pet bowls
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Upper floors accessible by elevator
Wellness
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • Hungarian
  • Latvian
  • Polish
  • Romanian
  • Russian
  • Ukrainian
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules

Holiday Inn Norwich City, an IHG Hotel takes special requests - add in the next step!

Check-in

From 15:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Diners Club American Express Holiday Inn Norwich City, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Up to 2 children aged 17 and under can stay for free when sharing a room with up to 2 adults if suitable accommodation is available.

Children aged 12 and under are offered breakfast free of charge and free lunch & dinner can be taken from the children's menu. This is when accompanied by at least 1 adult taking at least 1 main course from a full-priced table d'hote or à la carte menu.

Please note that parking spaces are located in the Football Club Car Park for a cost of GBP 6.95 per space per night. Spaces are limited and are on a first-come, first-served basis.

Please note that whilst we are a pet friendly hotel, in the interest of Food Safety, no pets are permitted in any of the dining spaces of the hotel, including but not limited to the Bar, Lounge, or Restaurant. Pets cannot be left in the rooms for long periods of time and must be accompanied as much as possible throughout the stay.

Guide Dogs are permitted in the dining spaces of the hotel.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Holiday Inn Norwich City, an IHG Hotel

  • From the nearest airport, you can get to Holiday Inn Norwich City, an IHG Hotel by:

    • Car 25min

  • The prices at Holiday Inn Norwich City, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Holiday Inn Norwich City, an IHG Hotel is from 15:00, and check-out is until 12:00.

  • Holiday Inn Norwich City, an IHG Hotel has 1 restaurant:

    • Restaurant

  • Guests staying at Holiday Inn Norwich City, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Buffet

  • Yes, Holiday Inn Norwich City, an IHG Hotel is popular with guests booking family stays.

  • Holiday Inn Norwich City, an IHG Hotel offers the following activities / services (charges may apply):

    • Fitness centre

  • Room options at Holiday Inn Norwich City, an IHG Hotel include:

    • Twin/Double
    • Double
    • Family
    • Twin
    • Suite

  • Holiday Inn Norwich City, an IHG Hotel is 0.9 miles from the centre of Norwich.