Hotel

Holiday Inn Norwich City, an IHG Hotel

Carrow Road, Norwich, NR1 1HU, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.3
Very Good
2,547 reviews

it was an amazing hotel, very clean, breakfast was great and location

Alahamade Saudi Arabia

The window view of Carrow road as we came down for the match and it was my daughters 1st away match. Much appreciated

Anthony United Kingdom

Exceptional staff . Particularly think she called Rada on the bar who does night shifts. Very nice and accommodating. Definitely will come back. Lovely place.

Simon United Kingdom

The staff were excellent, especially Connor at reception and Jess at breakfast. The location next to the river also made for great walks during the day.

Peter United States of America

The staff - reception and breakfast - were super friendly and helpful. The breakfast was very good.

Peter United States of America

right next to football stadium where I needed to be .

Jo United Kingdom

Breakfast satisfactory however would suggest more fresh fruit options.

Charmain United Kingdom

Room was good. Reasonably spacious. Staff was courteous. I got water with Ice from the bar multiple times.

Rajmohan United Kingdom

Nothing to dislike. All good but the bar menu could be a little more exciting perhaps?

Rebecca United Kingdom

Clean spacious room. Special shout out to Housekeeping for keeping everything in order and we’ll stocked each day. Very friendly and helpful restaurant and bar staff too. Close to river and leisure complex, easy walk into town. Great stay, thanks to all!

Barry United Kingdom
8.3
Very Good
2,547 reviews
  • What guests loved the most:
  • “it was an amazing hotel, very clean, breakfast was great and location”
    Alahamade Alahamade Saudi Arabia Saudi Arabia
  • “The window view of Carrow road as we came down for the match and it was my daughters 1st away match. Much appreciated”
    Anthony Anthony United Kingdom United Kingdom
  • “Exceptional staff . Particularly think she called Rada on the bar who does night shifts. Very nice and accommodating. Definitely will come back. Lovely place.”
    Simon Simon United Kingdom United Kingdom
  • “The staff were excellent, especially Connor at reception and Jess at breakfast. The location next to the river also made for great walks during the day.”
    Peter Peter United States of America United States of America
  • “The staff - reception and breakfast - were super friendly and helpful. The breakfast was very good.”
    Peter Peter United States of America United States of America
  • “right next to football stadium where I needed to be .”
    Jo Jo United Kingdom United Kingdom
  • “Breakfast satisfactory however would suggest more fresh fruit options.”
    Charmain Charmain United Kingdom United Kingdom
  • “Room was good. Reasonably spacious. Staff was courteous. I got water with Ice from the bar multiple times.”
    Rajmohan Rajmohan United Kingdom United Kingdom
  • “Nothing to dislike. All good but the bar menu could be a little more exciting perhaps?”
    Rebecca Rebecca United Kingdom United Kingdom
  • “Clean spacious room. Special shout out to Housekeeping for keeping everything in order and we’ll stocked each day. Very friendly and helpful restaurant and bar staff too.”
    Barry Barry United Kingdom United Kingdom

Categories:

  • Staff9.1
  • Facilities8.3
  • Cleanliness8.7
  • Comfort8.7
  • Value for money8.1
  • Location8.7
  • Free WiFi 7.3
Low score for Norwich

Adjacent to Norwich City Football Club, this comfortable, modern hotel is just a 10 minute drive from the city center and train station, and 5 miles from Norwich International Airport.

Spacious, air-conditioned rooms have an LCD TV, a desk and internet.

The hotel is walking distance from Norwich Cathedral, the castle, shopping, The Forum, Delia Smith's restaurant and Riverside entertainment complex.

There is a mini gym, a restaurant for dinner and breakfast, and a lounge bar for light meals and free Wi-Fi. Holiday Inn Norwich City will welcome you with outstanding service. UEA, The Sainsbury Center, Sandringham, Norfolk Broads or Snetterton Race Circuit are easy to reach. Parking is available at a surcharge.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Holiday Inn Norwich City, an IHG Hotel has been welcoming Booking.com guests since Oct 16, 2009
 Hotel chain/brand: Holiday Inn Hotels & Resorts

Show me more

Most popular amenities

Parking
Pet friendly
Free WiFi
Fitness center
Restaurant
Family rooms
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Top Location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Private parking available

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 1160 lists

Availability

Select dates to see this property's availability and prices

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4 reasons to choose Holiday Inn Norwich City, an IHG Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.3
Very Good · 2,547 reviews
Read all reviews
Categories:
  • Staff9.1
  • Facilities8.3
  • Cleanliness8.7
  • Comfort8.7
  • Value for money8.1
  • Location8.7
  • Free WiFi 7.3
Low score for Norwich

Select topics to read reviews:

See what guests loved the most:

  • Alahamade
    Saudi ArabiaSaudi Arabia
    “it was an amazing hotel, very clean, breakfast was great and location”
  • Anthony
    United KingdomUnited Kingdom
    “The window view of Carrow road as we came down for the match and it was my daughters 1st away match. Much appreciated”
  • Simon
    United KingdomUnited Kingdom
    “Exceptional staff . Particularly think she called Rada on the bar who does night shifts. Very nice and accommodating. Definitely will come back. Lovely place.”
  • Peter
    United States of AmericaUnited States of America
    “The staff were excellent, especially Connor at reception and Jess at breakfast. The location next to the river also made for great walks during the day.”
  • Peter
    United States of AmericaUnited States of America
    “The staff - reception and breakfast - were super friendly and helpful. The breakfast was very good.”
  • Jo
    United KingdomUnited Kingdom
    “right next to football stadium where I needed to be .”
  • Charmain
    United KingdomUnited Kingdom
    “Breakfast satisfactory however would suggest more fresh fruit options.”
  • Rajmohan
    United KingdomUnited Kingdom
    “Room was good. Reasonably spacious. Staff was courteous. I got water with Ice from the bar multiple times.”
  • Rebecca
    United KingdomUnited Kingdom
    “Nothing to dislike. All good but the bar menu could be a little more exciting perhaps?”
  • Barry
    United KingdomUnited Kingdom
    “Clean spacious room. Special shout out to Housekeeping for keeping everything in order and we’ll stocked each day. Very friendly and helpful restaurant and bar staff too. Close to river and leisure complex, easy walk into town. Great stay, thanks to...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Does your restaurant have a view of the stadium? Or is there a stadium view available from any part of the hotel other than the 'stadium side' rooms?
    Unfortunately there is no public space in the hotel to view the stadium from.
    Answered on November 10, 2019
  • Have you rooms with wet rooms?
    Yes we do, they are classed as Double Accessible Rooms
    Answered on November 10, 2019
  • hi. is there any disabled parking at hotel? I have blue badge
    Blue badges spaces are available at the front of the hotel
    Answered on August 22, 2021
  • Hi there I have essential travel tomorrow as part of my job and require a room. Please can you advise on documentation you require
    Good evening, You will need to provide letter from your employer saying that you have to travel for work reasons. Best regards Holiday Inn Norwich...
    Answered on April 9, 2021
  • Do the rooms have a hair dryer and shower gels?
    Yes we provide hair dryers in the dresser drawer unit under the television and shower gel/ hair & body wash in the bathrooms
    Answered on November 6, 2021
  • Still looking?
Hotel area info *
Guests loved walking around the neighborhood!
Great location - show map
* All distances are measured in straight lines. Actual travel distances may vary.
1 Restaurant On Site

    Restaurant

    Food: Indian, Asian, International, European

    Open for: Breakfast, Dinner

Amenities of Holiday Inn Norwich City, an IHG Hotel

Most popular amenities

Parking
Pet friendly
Free WiFi
Fitness center
Restaurant
Family rooms
Tea/Coffee Maker in All Rooms
Bar
Pets
Pets are allowed. Charges may apply.
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is not needed) and costs GBP 6.95 per day.
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
General
  • Pet bowls
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
Health & Wellness Facilities
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • Hungarian
  • Latvian
  • Polish
  • Romanian
  • Russian
  • Ukrainian
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Holiday Inn Norwich City, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Diners Club American Express Holiday Inn Norwich City, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Up to 2 children aged 17 and under can stay for free when sharing a room with up to 2 adults if suitable accommodations is available.

Children aged 12 and under are offered breakfast free of charge and free lunch & dinner can be taken from the children's menu. This is when accompanied by at least 1 adult taking at least 1 main course from a full-priced table d'hote or à la carte menu.

Please note that parking spaces are located in the Football Club Car Park for a cost of GBP 6.95 per space per night. Spaces are limited and are on a first-come, first-served basis.

Please note that while we are a pet friendly hotel, in the interest of Food Safety, no pets are permitted in any of the dining spaces of the hotel, including but not limited to the Bar, Lounge, or Restaurant. Pets cannot be left in the rooms for long periods of time and must be accompanied as much as possible throughout the stay.

Guide Dogs are permitted in the dining spaces of the hotel.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Holiday Inn Norwich City, an IHG Hotel

  • Holiday Inn Norwich City, an IHG Hotel offers the following activities/services (charges may apply):

    • Fitness center

  • Guests staying at Holiday Inn Norwich City, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Buffet

  • Holiday Inn Norwich City, an IHG Hotel has 1 restaurant:

    • Restaurant

  • Yes, Holiday Inn Norwich City, an IHG Hotel is popular with guests booking family stays.

  • Holiday Inn Norwich City, an IHG Hotel is 0.9 miles from the center of Norwich.

  • Room options at Holiday Inn Norwich City, an IHG Hotel include:

    • Twin/Double
    • Double
    • Family
    • Twin
    • Suite

  • Check-in at Holiday Inn Norwich City, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Holiday Inn Norwich City, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Holiday Inn Norwich City, an IHG Hotel by:

    • Car 25min