We are about 4 miles from the city centre there is a bus that goes from outside the hotel to the city, taxis are available on request.

It is a fully continental breakfast. You will get your choice of hot food such as bacon, eggs, beans, sausages, mushrooms, etc. Also a selection of cold food such as fruit, yogurt, cheese and meat. There is also cereal and toast options, and on request the chefs can supply gluten free. I hope this helps. Kind regards Reception

Yes it is possible

Thank you for your question. You can add a note to your booking and we can allocate a room with a bath providing that we have one available.

A taxi is between £7 - £11 and we do have a bus that runs just outside the hotel every 20-30 mins. Last return trip back is around 6pm.

Unfortunately we don't provide Halal food, But there are a few vegetarian options

Good Evening, Of course, We are a pet friendly hotel. Kind Regards Reception

Good afternoon, Use of the health club including swimming pool is included in your rate. I you need to book 2 rooms we can allocated them next to each other. Kind regards

Good Afternoon, You shouldn't have a problem with this. However they may have changed things slightly during the pandemic Thank you Darren Gaughan Duty Manager

The pool is open but we are limited on the number of guest at one time. You are therefore required to book a 30 mins session on arrival.

Good morning, Breakfast is available to either eat in the restaurant or in your room. The pool is open but you are required to book an hour session, a couple of days before arrival. Car parking is free of charge

If you are in a Tier 4 location, we will cancel your reservation free of charge and if the hotel has taken a deposit, we will refund it.

Some family rooms have a king size bed & are dog friendly too. You will need to add a note for these requests. Our bus service is First Norfolk. Please note we are only accepting bookings for essential workers due to government guidelines.

Good Morning, We supply both towels and an iron within the room, However if you do find that the room doesn't have either, please enquire at the reception desk and will shall provide them ASAP. Thank you Darren Gaughan Duty Manager

Yes, there is an extra charge of £20 for cleaning. Just let us know in the notes of the booking or give us a call.

Hello. Dogs are permitted to stay within the hotel, there will just be a single £20 pet fee on arrival which goes towards cleaning the room.

Good evening, You may leave your car in the car park. If you would just pop in to let us know your registration. Kind regards

The pool is open and free to use, you need to book a 30 minute time slot once checked in. Breakfast is available as grab & go or plated in restaurant

Yes, our facilities opened on the 25th July. The are distancing rules in place and so the sauna and steam room is not operational at this time.

Children under 12 receive their breakfast free as long as an adult is paying for theirs. If you are paying for breakfast when it is included in your rate, this accounts for 2 adults. If there is a third adult in the room, or a child 13 and over, you will have to pay for an extra breakfast at reception when you check in. We do offer room service for breakfast also. Within the rooms are menus that you can tick what you wish to have and also specify a time for it to be delivered. Once completed you will need to hang it on the door before you go to bed and our night crew will come and collect it. There will be a small tray charge for room service.