Hotel Indigo Liverpool, an IHG Hotel
10 Chapel St, Liverpool, L3 9AG, United Kingdom – Excellent location – show map
Excellent location – rated 9.2/10! (score from 4268 reviews)
Real guests • Real stays • Real opinions
How guest reviews work
Each review score is between 1 and 10. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Guests submit their subscores and their overall scores independently – there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
There was a problem loading the reviews.
The rooms at Hotel Indigo have been inspired by Liverpool's history and culture. Each has a flat-screen TV with Sky channels, and facilities for making tea and coffee. There is also an iPod docking station, a rainfall shower, a work desk, and a mini fridge.
Guests can dine in the Marco Pierre White Steakhouse Bar & Grill, which offers cocktails, wines and hearty food. Breakfasts are also available in the morning.
The Cotton Lounge also offers a range of drinks.
The Tate is a 15-minute walk from Hotel Indigo Liverpool, while the Liverpool One Shopping Area and The M&S Bank Arena are a 10-minute walk away.
This is our guests' favorite part of Liverpool, according to independent reviews.
Couples in particular like the location – they rated it 9.2 for a two-person trip.Hotel Indigo Liverpool, an IHG Hotel has been welcoming Booking.com guests since Jun 10, 2011
Hotel chain/brand: Hotel Indigo
Select dates to see this property's availability and prices
- How much is parking if we book with youHi there. If you require parking, there is plenty close by, but we do have a discount available at: Secure Parking, The Capital Building, Fazakerly S..Answered on 2 August 2019
- Do you need a key for the lift?No, but we do have security on during the night to prevent large numbers going up to one room.Answered on 2 August 2020
- What is the check in and check out times?Check In from 1500hrs Check Out 1100hrsAnswered on 29 June 2019
- Is there a safe in the room?Hi there, Yes, all our rooms come with a safe. Kind Regards, Hotel Indigo LiverpoolAnswered on 10 September 2019
- Do u have to leave a deposit on arrivalHi there. On arrival, payment authorisation is secured for the room rate (if not paid in advance) along with an amount to allow guests to charge Food ..Answered on 7 September 2020
- Still looking?
- Marco Pierre White Steakhouse Bar & Grill
- CuisineAmerican • British
- Dietary optionsGluten-free • Dairy-free
This is a Proud Certified property where you can be extra sure of a welcoming stay.
- Private Bathroom
- Free toiletries
- Wardrobe or closet
- Outdoor furniture
- Sun deck
- Electric kettle
- Socket near the bed
- Streaming service (like Netflix)
- Satellite channels
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Snack bar
- Tea/Coffee maker
- Street parking
- Daily housekeeping
- Shared lounge/TV area
- Baggage storage
- Fax/PhotocopyingAdditional charge
- Dry cleaningAdditional charge
- Wake-up service/Alarm clock
- 24-hour front desk
- Room service
- Invoice provided
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Air conditioning
- Smoke-free property
- Hardwood or parquet floors
- Laptop safe
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Upper floors accessible by elevator
- Fitness center
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in
Until 11:00 AM
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
No age restriction
There's no age requirement for check-in
Pets are not allowed.
When booking more than 6 rooms, different policies and additional supplements may apply.
Cash is not accepted Hotel Indigo Liverpool, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Should you fail to arrive on the first night of your stay, your room may only be held until 11am the following day, after which time the hotel reserves the right to cancel any remaining nights, with any charges still applicable.
Please note that booking more than 6 rooms, different policies and additional supplements may apply. This includes multiple rooms booked under the same group in different names.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Please inform Hotel Indigo Liverpool, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Hotel Indigo Liverpool, an IHG Hotel
Guests staying at Hotel Indigo Liverpool, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).
Breakfast option(s) include:
- Full English/Irish
Hotel Indigo Liverpool, an IHG Hotel has 1 restaurant:
- Marco Pierre White Steakhouse Bar & Grill
Hotel Indigo Liverpool, an IHG Hotel is 0.7 miles from the center of Liverpool.
Check-in at Hotel Indigo Liverpool, an IHG Hotel is from 3:00 PM, and check-out is until 11:00 AM.
Room options at Hotel Indigo Liverpool, an IHG Hotel include:
Hotel Indigo Liverpool, an IHG Hotel offers the following activities/services (charges may apply):
- Fitness center
The prices at Hotel Indigo Liverpool, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.