Name: Mercure Swansea Hotel
Address: Phoenix Way, Swansea, SA7 9EG, United Kingdom, Phoenix Way, Glamorgan, SA7 9EG, UK
Price range: Prices for upcoming dates start at $66 per night (We Price Match)
Rating: 8.1

Room Info & Price
Facilities
House Rules
The Fine Print
Guest Reviews (617)

Mercure Swansea Hotel

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

Phoenix Way, Swansea, SA7 9EG, United Kingdom –

Traveler photo of Swansea

July 5, 2016

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We stay here even year when working in Swansea and it is always consistently very good indeed.

Steve, United Kingdom

Size of restaurant and room was excellent. Food was very good. We took two dogs who were accommodated very easily. We thought £15 per dog per night a little on the expensive side.

Peter, United Kingdom

Nice comfortable bed, good sized room, nice and warm. Windows were thin and let in a lot of car park noise.

David, United Kingdom

Great staff - especially Chris and his shift partners. Incredibly helpful and friendly

Bartosz, United Kingdom

Staff very friendly and good service, lobby area nice

Nicola, United Kingdom

The location nearest to Morriston Hospital. The staff was great. The beds were comfortable and quiet.

Dorothy, Malaysia

room was very comfortable and had recently been upgraded, staff very friendly and allowed to check in early. Large car park so no issues with parking car.

Ivan, United Kingdom

We broke Down en route to Swansea and were unable to get to the hotel. I filled in a form to request free cancellation, stating the reason and how much stress we've already had to deal with. Hotel charged us full amount eventhough booking.com said this charge can most likely be waved or at least reduced. Very disappointed

Amin, United Kingdom

Staff were bang on Room was splendid Location perfect for what we were after

Kurtis, United Kingdom

Pasta carbonara. Tom was the best server and room service person.

Alan, United States of America

8.8

Staff
Great check-in experience
Great check-in experience
Great check-in experience

What guests loved the most:
“We stay here even year when working in Swansea and it is always consistently very good indeed.”

Steve United Kingdom
“Size of restaurant and room was excellent. Food was very good. We took two dogs who were accommodated very easily. We thought £15 per dog per night a little on the expensive side.”

Peter United Kingdom
“Nice comfortable bed, good sized room, nice and warm. Windows were thin and let in a lot of car park noise.”

David United Kingdom
“Great staff - especially Chris and his shift partners. Incredibly helpful and friendly”

Bartosz United Kingdom
“Staff very friendly and good service, lobby area nice”

Nicola United Kingdom
“The location nearest to Morriston Hospital. The staff was great. The beds were comfortable and quiet.”

Dorothy Malaysia
“room was very comfortable and had recently been upgraded, staff very friendly and allowed to check in early. Large car park so no issues with parking car.”

Ivan United Kingdom
“We broke Down en route to Swansea and were unable to get to the hotel. I filled in a form to request free cancellation, stating the reason and how much stress we've already had to deal with. ”

Amin United Kingdom
“Staff were bang on Room was splendid Location perfect for what we were after”

Kurtis United Kingdom
“Pasta carbonara. Tom was the best server and room service person.”

Alan United States of America

One of our top picks in Swansea.With easy access to both Central Swansea and the Gower Peninsula, Mercure Swansea Hotel has stylish rooms and a lakeside location. The hotel has a restaurant, indoor pool and gym and free high-speed WiFi is available throughout.

Each room with attached bathroom has a flat-screen TV and internet access. Some have views over the grounds and lake.

The Brasserie Restaurant serves seasonal Welsh dishes. The bar has a fireplace and offers lighter meals and snacks. 24-hour room service is available.

With a sauna, the Feel Good Health Club has a gym which features cardio and weights equipment, the hotel can also supply walking guides for the Gower Peninsula and local area.

Mercure Swansea Hotel is 9 miles from Gower Peninsula beaches and a 30-minute drive from the Brecon Beacons National Park. Swansea Castle and Marina are both within 3 miles of the hotel.

We speak your language!

Mercure Swansea Hotel has been welcoming Booking.com guests since Aug 1, 2005
Hotel Chain: Mercure

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Most Popular Facilities

Free parking

Pet friendly

Swimming pool

Free WiFi

Indoor pool

Spa

Bar

Guests Love...

“friendly staff”
55 related reviews

“comfy bed”
25 related reviews

“clean room”
22 related reviews

Breakfast Info

Buffet

Free WiFi

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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Rooms

Adults

Children

Sleeps	Room Type
+ Max adults: 2 Max children: 2 (up to years of age)	Family Room 1 full bed and 1 sofa bed	Show prices
Start of dialog content 댴 Private bathroom An private bathroom, flat-screen TV and tea/coffee making facilities are featured in this room. Room Facilities: • Tea/Coffee maker • Shower • TV • Telephone • Hairdryer • Wake-up service/Alarm clock • Iron • Desk • Ironing facilities • Free toiletries • Fan • Toilet • Private Bathroom • Heating • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Linens • Upper floors accessible by stairs only • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Privilege Double Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom An private bathroom, flat-screen TV and tea/coffee making facilities are featured in this room. Complimentary newspaper and 12 noon check-in available. Room Facilities: • Tea/Coffee maker • Shower • TV • Telephone • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Fan • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • Coffee machine • Towels • Linens • Upper floors accessible by stairs only • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Classic Double Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom An private bathroom, flat-screen TV and tea/coffee making facilities are featured in this room. Room Facilities: • Tea/Coffee maker • Shower • TV • Telephone • Hairdryer • Wake-up service/Alarm clock • Iron • Desk • Ironing facilities • Free toiletries • Fan • Toilet • Private Bathroom • Heating • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Linens • Upper floors accessible by stairs only • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Classic Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom An private bathroom, flat-screen TV and tea/coffee making facilities are featured in this room. Room Facilities: • Tea/Coffee maker • Shower • TV • Telephone • Hairdryer • Wake-up service/Alarm clock • Iron • Desk • Ironing facilities • Free toiletries • Fan • Toilet • Private Bathroom • Heating • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Linens • Upper floors accessible by stairs only • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Just booked in Swansea 3 hotels like Mercure Swansea Hotel were just booked on our site

5 Reasons to Choose Mercure Swansea Hotel

Why book with us?

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The staff speaks English

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One of our top picks in Swansea

An Inside Look at Mercure Swansea Hotel

Mercure Swansea is based on an office park in Swansea Vale which is a landscaped tree lined park, with miles of off-road cycle and walking paths just outside the front door, a large lake to the rear that has plentiful wildlife on it. Many of our customers walk to work as HSBC, Fujitsu, and DWP offices are very nearby, and the Liberty Stadium is only a 20 minute walk along the river, or 15 by road. Take the river route it's far more scenic, and ends up at the away fans end of the ground if you are a visiting supporter. By car the Brecon Beacons, and Gower national park with plentiful beaches are both just a 20 - 30 minute drive away.

Hotel surroundings –

Closest Landmarks

Liberty Stadium
1.1 miles
Cathedral Church of St Joseph
2 miles
Swansea Metropolitan University
2.6 miles
University of Wales Trinity Saint David Swansea
2.6 miles
Swansea Magistrates'
2.7 miles
Loughor Castle
2.7 miles
LC Gym Swansea
2.9 miles
Swansea Marina
2.9 miles
Dylan Thomas Centre
2.9 miles
Swansea Beach
2.9 miles

Natural Beauty

Fendrod Lake Lake
0.1 miles
The Mumbles Ocean/Sea
7.8 miles
Rhossili Bay Ocean/Sea
22.2 miles

Closest Airports

Cardiff Airport
30.2 miles
Bristol Airport
54.7 miles

What Travelers Love About This Location

“Within walking distance of a lake and some shops.”

Sally

United Kingdom

8.3

“Great location for the Liberty Stadium. Steph on reception was extremely helpful, as were most staff we encountered. ”

Sharne

United Kingdom

“We did not book breakfast and ate out. It was a lovely walk to the lake and following the river to the Liberty Stadium where we saw The Killers in concert. Ple...”

Brewneo

United Kingdom

7.5

Are you missing any information about this area?

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1 Restaurant On Site

The Brasserie

Open for: Breakfast, Lunch, Dinner

Menu: À la carte

House Rules Mercure Swansea Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! All children under 12 years stay free of charge when using existing beds.

There is no capacity for extra beds in the room.

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mercure Swansea Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

The breakfast price shown is a discounted rate for pre-booked breakfasts only. Breakfast will cost more if booked at the hotel.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.

“Size of restaurant and room was excellent. Food was very good. We took two dogs who were accommodated very easily. We thought £15 per dog per night a little on the expensive side.”

Peter

“We broke Down en route to Swansea and were unable to get to the hotel. I filled in a form to request free cancellation, stating the reason and how much stress we've already had to deal with. Hotel charged us full amount eventhough booking.com said this charge can most likely be waved or at least reduced. Very disappointed”

Amin

See all guest reviews for Mercure Swansea Hotel

Newest Reviews for Mercure Swansea Hotel

Reviewed: December 10, 2018

Naif
United Kingdom
Age group: 35 – 44

1 helpful vote
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
None
It's amazing for relaxing.

Stayed in December 2018
Reviewed: December 10, 2018

Tracey
United Kingdom
7.5

Good
- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Couple of things that needed fixing in the room
There is a small pool

Stayed in December 2018
Reviewed: December 9, 2018

Anonymous
United Kingdom
3.8

Poor
- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The hotel is outdated and needs work. The bathroom door was constantly getting stuck. The floors are creaky, everywhere, it was very noisy when you move around the room and when people walk outside the room. There was no air conditioning so the window was kept open all night, luckily the road outside the room was fairly quiet throughout the night.
The bed was comfortable, the shower pressure was good.

Stayed in December 2018
Reviewed: December 9, 2018

Gareth
United Kingdom
10

“Good overall”
- • With a pet
- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Th price at the bat
All round very good

Stayed in December 2018
Reviewed: November 26, 2018

Judith
United Kingdom
8.8

Excellent
- • Business trip
- • Solo traveler
- • Classic Double Room
- • Stayed 1 night
A nice suprise find.

Stayed in October 2018
Reviewed: November 24, 2018

Brigitte
United Kingdom

5 helpful votes
5.8

Okay
- • Business trip
- • Couple
- • Classic Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Extremely noisy extractor fan in toilet. Unbearable. Gym too small, tatty, too hot near pool area and insufficiently long opening hours.
Useful for where I was working

Stayed in November 2018
Reviewed: November 23, 2018

Nicola
United Kingdom
7.9

Good
- • Business trip
- • Solo traveler
- • Classic Double Room
- • Stayed 1 night
hotel bedrooms a bit shabby despite their makeover eg carpet stains, leaky shower..
Staff very friendly and good service, lobby area nice

Stayed in November 2018
Reviewed: November 20, 2018

Susan
United Kingdom
7.9

Good
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Quite far from city centre.
Comfortable and friendly.

Stayed in November 2018
Reviewed: November 19, 2018

Dorothy
Malaysia
9.5

“Very happy with my stay.”
- • Leisure trip
- • Solo traveler
- • Classic Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The shower. While bathing, the fluctuates to cold.
The location nearest to Morriston Hospital. The staff was great. The beds were comfortable and quiet.

Stayed in November 2018
Reviewed: November 18, 2018

Chris
United Kingdom
6.7

“It was ok.”
- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast-not much choices especially with Bread,unfriendliness of staff,dirty utensils/plates and we felt like we were rushed to finish our food. Very stingy with toiletries.
Free wifi,pool,location.

Stayed in October 2018
Reviewed: November 14, 2018

Ivan field
United Kingdom

3 helpful votes
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Classic Double Room
- • Stayed 1 night
no issues
room was very comfortable and had recently been upgraded, staff very friendly and allowed to check in early. Large car park so no issues with parking car.

Stayed in November 2018
Reviewed: November 14, 2018

Sarah
United Kingdom
9.6

“Lovely stay with our family.”
- • Leisure trip
- • Family with young children
- • 3 rooms
- • Stayed 1 night
- • Submitted from a mobile device
The bathrooms are a bit dated in the bedrooms.
Lovely clean room and excellent breakfast.

Stayed in November 2018
Reviewed: November 12, 2018

Jennifer
United Kingdom
7.5

Good
- • Leisure trip
- • Solo traveler
- • Classic Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
It was clean

Stayed in November 2018
Reviewed: November 12, 2018

Amin
United Kingdom

1 helpful vote
2.5

“Staff not helpful or understanding”
- • Business trip
- • Group of friends
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
We broke Down en route to Swansea and were unable to get to the hotel. I filled in a form to request free cancellation, stating the reason and how much stress we've already had to deal with. Hotel charged us full amount eventhough booking.com said this charge can most likely be waved or at least reduced. Very disappointed

Stayed in November 2018
Reviewed: November 9, 2018

Chris
United Kingdom
9.2

Wonderful
- • Leisure trip
- • Family with young children
- • Classic Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Very friendly and helpful
Hotel was very clean and comfortable.

Stayed in October 2018

Mercure Swansea Hotel

Mercure Swansea Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Most Popular Facilities

Guests Love...

Availability

5 Reasons to Choose Mercure Swansea Hotel

Why book with us?

See availability Hotel surroundings – Good location – show map

Closest Landmarks

Natural Beauty

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

The Brasserie

See availability Facilities of Mercure Swansea Hotel Great facilities! Review score, 8.0

Most Popular Facilities

Outdoors

Pool and Spa

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Food & Drink

Internet

Parking

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Mercure Swansea Hotel

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Facilities of Mercure Swansea Hotel Great facilities! Review score, 8.0

House Rules Mercure Swansea Hotel takes special requests – add in the next step!