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  6. Mercure Tunbridge Wells Hotel (Hotel), Royal Tunbridge Wells (UK) deals

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  • Facilities
  • House rules
  • The fine print
  • Guest reviews (867)

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

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We Price Match

Hotel Mercure Tunbridge Wells Hotel

Mercure Tunbridge Wells Hotel

8 Tonbridge Rd, Pembury, Royal Tunbridge Wells, TN2 4QL, United Kingdom – Good location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.2
Good
867 reviews

  • Facilities

    7.0

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Value for money

    6.7

  • Location

    7.8

  • Total

    7.2

  • Free WiFi

    7.5

Staff

8.2
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
The lobby or reception area at Mercure Tunbridge Wells Hotel
A bed or beds in a room at Mercure Tunbridge Wells Hotel
A bed or beds in a room at Mercure Tunbridge Wells Hotel
A restaurant or other place to eat at Mercure Tunbridge Wells Hotel
The building in which the hotel is located
The building in which the hotel is located
A bed or beds in a room at Mercure Tunbridge Wells Hotel
A bed or beds in a room at Mercure Tunbridge Wells Hotel
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Mercure Tunbridge Wells Hotel

Just 10 minutes’ from the city centre, Mercure Tunbridge Wells has a swimming pool, and modern rooms with flat-screen TVs and satellite channels. The M25 is within easy reach. Free high-speed WiFi is available throughout the property.

Feel Good Health Club features a heated swimming pool, steam room and a sauna. Beauty and spa treatments are available but should be booked in advance. Complimentary towels are issued to all residents.

Each room at the Mercure Tunbridge Wells has an en suite bathroom, a radio and tea/coffee facilities. Room service is available 24 hours a day.

Mallows Restaurant has a modern British and European menu. Oast House Bar serves a wide range of beers, spirits and wine.

We speak your language!

Mercure Tunbridge Wells Hotel has been welcoming Booking.com guests since 1 Aug 2005.
 Hotel chain/brand: Mercure

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Most popular facilities

1 swimming pool
Free parking
Pets allowed
Free WiFi
Family rooms
Tea/coffee maker in all rooms
Bar
Mercure

Breakfast info

Full English/Irish, Vegetarian, Buffet

끸 Free parking available at the hotel

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Max adults: 2
Classic Double Room
  • 1 double bed
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Classic Family Room
  • 1 double bed and
  • 1 sofa bed
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  • 1 double bed
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  • 1 double bed
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1 property in Royal Tunbridge Wells like Mercure Tunbridge Wells Hotel was booked in the last 12 hours on our site

Guest reviews

7.2
Good
867 reviews
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Find more information in the questions and answers. Still need info? Send your own question to the property below.

About Mercure Tunbridge Wells Hotel

Welcoming Booking.com guests since 1 Aug 2005

We speak your language

The property usually replies within a few days

Thanks! You will receive an email as soon as the property has answered your question.

  • Do you get use of pool

    All guests get full access to our swimming pool, sauna and steam room. Towels are provided from Reception.

    You found this answer helpful

    You found this answer not helpful

    Asked about: Classic Double Room
  • Is the pool available at the moment with covid?

    Our swimming pool is now open to the guests staying with us and our leisure members. It is run through a booking system where you can book a one hour time slot up to 48 hours in advance

    You found this answer helpful

    You found this answer not helpful

    Asked about: Classic Family Room
  • Hello, wr are staying next week are the pool and its facilities open?

    Hello, Our swimming pool is now up and running via a booking system. Unfortunately at this moment in time the sauna and steam room remain shut.

    You found this answer helpful

    You found this answer not helpful

  • Any chance we can ask a cot bed in the room? Also, is kids are allowed to the swimming pool ?

    Good afternoon, You can ask for a cot in the room. Kids are allowed in the swimming pool until 6pm.

    You found this answer helpful

    You found this answer not helpful

    Asked about: Superior Double Room
  • Hi, I’m looking at coming next year with my mum, my sister and are little dog for my mother’s birthday. Could you please tell me if there are areas dogs are not allowed? Also do you offer massages and afternoon tea service? Thanks

    Hello, We are a pet friendly hotel, there is a £15 pet charge per night and no pets are allowed in he restaurant. We do offer afternoon teas, and all treatments are done by an independent company to the hotel (Kaya Beauty Studio)

    You found this answer helpful

    You found this answer not helpful

  • Hi, I wanted to know the situation on your breakfast. Are you serving full breakfast???

    Good afternoon, at the current moment in time we are serving a full plated breakfast in the restaurant. This needs to be booked at check in.

    You found this answer helpful

    You found this answer not helpful

    Asked about: Classic Family Room
  • Is the swimming pool open for use?

    Good evening Yes our pool is open, you will just need to book in time slot with us up to 48 hours in advance. The pool opens at 7am and last entry is at 7pm Regards Andrea

    You found this answer helpful

    You found this answer not helpful

    Asked about: Classic Family Room
  • Hi, aside from a plated breakfast, what else is served at breakfast so cereal/porridge, fruit and pastries for example? Thanks

    We do offer a wide range of continental breakfast options including pastries, cereals, muffins, fruit, yoghurts, and fruit juices.

    You found this answer helpful

    You found this answer not helpful

    Asked about: Classic Family Room
  • Hi there are you open on this particular lockdown? Megs Xx

    Good morning, In line with current government guidelines, Mercure Tunbridge Wells remains open for work-related travel and some government approved exceptions to support the stay at home guidance. Kindest regards, Toni

    You found this answer helpful

    You found this answer not helpful

  • hi, do you do late checkout options? I may be coming in for a flight and need the room just from early in the morning until midday... thank you

    A late check out is an additional £20 and allows you to stay in the room until 6pm

    You found this answer helpful

    You found this answer not helpful

  • 13-07-2020 Hi there im staying there tomorrow with my two daughters, I was wondering if your pool is open at the moment and restauraunts? If the pool isn't open is there anything to do locally so that they won't get bored. We are staying as they are working the following day in camber sands.

    Hi unfortunately are leisure facility's restaurant and bar are still closed but we are offering room service food and drink

    You found this answer helpful

    You found this answer not helpful

  • I am thinking of booking on 24th and 25th December. Can you tell me if the pool, and sauna will definitely be open please?

    Hello At this time I can confirm that our pool will be open but depending on government guide lines we can not confirm that the sauna will be open as of yet Regards Andrea

    You found this answer helpful

    You found this answer not helpful

  • please can you tell me if your pool is open for guests

    yes pool is open you will just need to book a time slot on check in

    You found this answer helpful

    You found this answer not helpful

  • Is your pool open on the 27th August please?

    Our swimming pool is now open and operating via a booking system. Unfortunately the sauna and steam room remain closed due to COVID19

    You found this answer helpful

    You found this answer not helpful

  • What time can you use the swimming pool and spa facilities from and till

    Good morning, The pool is open every day from 7am-8pm.

    You found this answer helpful

    You found this answer not helpful

  • Where is the nearest train station

    Tunbridge Wells

    You found this answer helpful

    You found this answer not helpful

  • Can I hire a room for a day only? will the swimming pool, sauna, and steam room be open during the day?

    Good morning. Unfortunately we do not do day use rooms, and the sauna and steam room remain closed due to COVID19

    You found this answer helpful

    You found this answer not helpful

  • Do any rooms have a terrace or outside space ?

    Unfortunately none of our rooms have a terrace or outside space. There is a communal courtyard within the hotel grounds available for guests.

    You found this answer helpful

    You found this answer not helpful

  • do you do after funeral wakes

    We do indeed host wakes at the hotel. For more information please contact our events team.

    You found this answer helpful

    You found this answer not helpful

  • Hi, Is it best to book breakfast included £15.95 or you say £11 on arrival. What is best please. Trying to book now. Thanks Annabelle

    Good afternoon, If you were to add breakfast on when you check in youi can get it for a discounted rate at £11 per person rather than £15.95

    You found this answer helpful

    You found this answer not helpful

Previous question and answers from this property

See what other travellers have asked before staying at Mercure Tunbridge Wells Hotel

Most recent questions
  • Do you get use of pool

    All guests get full access to our swimming pool, sauna and steam room. Towels are provided from Reception.

    You found this answer helpful

    You found this answer not helpful

    Asked about: Classic Double Room
  • Is the pool available at the moment with covid?

    Our swimming pool is now open to the guests staying with us and our leisure members. It is run through a booking system where you can book a one hour time slot up to 48 hours in advance

    You found this answer helpful

    You found this answer not helpful

    Asked about: Classic Family Room
  • Hello, wr are staying next week are the pool and its facilities open?

    Hello, Our swimming pool is now up and running via a booking system. Unfortunately at this moment in time the sauna and steam room remain shut.

    You found this answer helpful

    You found this answer not helpful

  • Any chance we can ask a cot bed in the room? Also, is kids are allowed to the swimming pool ?

    Good afternoon, You can ask for a cot in the room. Kids are allowed in the swimming pool until 6pm.

    You found this answer helpful

    You found this answer not helpful

    Asked about: Superior Double Room
  • Hi, I’m looking at coming next year with my mum, my sister and are little dog for my mother’s birthday. Could you please tell me if there are areas dogs are not allowed? Also do you offer massages and afternoon tea service? Thanks

    Hello, We are a pet friendly hotel, there is a £15 pet charge per night and no pets are allowed in he restaurant. We do offer afternoon teas, and all treatments are done by an independent company to the hotel (Kaya Beauty Studio)

    You found this answer helpful

    You found this answer not helpful

  • Hi, I wanted to know the situation on your breakfast. Are you serving full breakfast???

    Good afternoon, at the current moment in time we are serving a full plated breakfast in the restaurant. This needs to be booked at check in.

    You found this answer helpful

    You found this answer not helpful

    Asked about: Classic Family Room
  • Is the swimming pool open for use?

    Good evening Yes our pool is open, you will just need to book in time slot with us up to 48 hours in advance. The pool opens at 7am and last entry is at 7pm Regards Andrea

    You found this answer helpful

    You found this answer not helpful

    Asked about: Classic Family Room
  • Hi, aside from a plated breakfast, what else is served at breakfast so cereal/porridge, fruit and pastries for example? Thanks

    We do offer a wide range of continental breakfast options including pastries, cereals, muffins, fruit, yoghurts, and fruit juices.

    You found this answer helpful

    You found this answer not helpful

    Asked about: Classic Family Room
  • Hi there are you open on this particular lockdown? Megs Xx

    Good morning, In line with current government guidelines, Mercure Tunbridge Wells remains open for work-related travel and some government approved exceptions to support the stay at home guidance. Kindest regards, Toni

    You found this answer helpful

    You found this answer not helpful

  • hi, do you do late checkout options? I may be coming in for a flight and need the room just from early in the morning until midday... thank you

    A late check out is an additional £20 and allows you to stay in the room until 6pm

    You found this answer helpful

    You found this answer not helpful

  • 13-07-2020 Hi there im staying there tomorrow with my two daughters, I was wondering if your pool is open at the moment and restauraunts? If the pool isn't open is there anything to do locally so that they won't get bored. We are staying as they are working the following day in camber sands.

    Hi unfortunately are leisure facility's restaurant and bar are still closed but we are offering room service food and drink

    You found this answer helpful

    You found this answer not helpful

  • I am thinking of booking on 24th and 25th December. Can you tell me if the pool, and sauna will definitely be open please?

    Hello At this time I can confirm that our pool will be open but depending on government guide lines we can not confirm that the sauna will be open as of yet Regards Andrea

    You found this answer helpful

    You found this answer not helpful

  • please can you tell me if your pool is open for guests

    yes pool is open you will just need to book a time slot on check in

    You found this answer helpful

    You found this answer not helpful

  • Is your pool open on the 27th August please?

    Our swimming pool is now open and operating via a booking system. Unfortunately the sauna and steam room remain closed due to COVID19

    You found this answer helpful

    You found this answer not helpful

  • What time can you use the swimming pool and spa facilities from and till

    Good morning, The pool is open every day from 7am-8pm.

    You found this answer helpful

    You found this answer not helpful

  • Where is the nearest train station

    Tunbridge Wells

    You found this answer helpful

    You found this answer not helpful

  • Can I hire a room for a day only? will the swimming pool, sauna, and steam room be open during the day?

    Good morning. Unfortunately we do not do day use rooms, and the sauna and steam room remain closed due to COVID19

    You found this answer helpful

    You found this answer not helpful

  • Do any rooms have a terrace or outside space ?

    Unfortunately none of our rooms have a terrace or outside space. There is a communal courtyard within the hotel grounds available for guests.

    You found this answer helpful

    You found this answer not helpful

  • do you do after funeral wakes

    We do indeed host wakes at the hotel. For more information please contact our events team.

    You found this answer helpful

    You found this answer not helpful

  • Hi, Is it best to book breakfast included £15.95 or you say £11 on arrival. What is best please. Trying to book now. Thanks Annabelle

    Good afternoon, If you were to add breakfast on when you check in youi can get it for a discounted rate at £11 per person rather than £15.95

    You found this answer helpful

    You found this answer not helpful

Thanks! You will receive an email as soon as the property has answered your question.

3 reasons to choose Mercure Tunbridge Wells Hotel

Why book with us

Prices you can't beat!

Manage your bookings online

Booking is safe

An inside look at Mercure Tunbridge Wells Hotel

Mercure Tunbridge Wells hotel is well located just off of the A21 and is about three miles from the famous Kent town of Tunbridge Wells. Gatwick is just twenty-two miles away. The hotel was built in 1991 but in a traditional style of Oast house which are found scattered throughout the Kent countryside, so that you are hardly aware from the exterior you are at a hotel. The Mercure Tunbridge Wells has a swimming pool, and 84 comfortable rooms with flat-screen TVs, en-suite bathrooms, hairdryers, fast, free and reliable Wi-Fi, as well as tea and coffee making facilities. A great location for a short break or for a business trip, in the heart of the 'Garden of England' and just ten minutes from Royal Tunbridge Wells with its great shopping, old High Street and the famous Pantiles.

Hotel surroundings *
Good location - show map
What's nearby
  • Tonbridge Castle
    3.5 miles
  • The Hop Farm Country Park
    5.1 miles
  • Scotney Castle Garden and Estate
    5.6 miles
  • Penshurst Place & Gardens
    5.9 miles
  • Ightham Mote
    7.8 miles
  • Hever Castle
    9.1 miles
  • Maidstone Hospital
    11.6 miles
  • Chartwell
    12 miles
Natural beauty
  • Lake Bewl Water
    7.9 miles
Closest airports
  • London Gatwick Airport
    20.8 miles
  • London City Airport
    27.2 miles
  • London Southend Airport
    33.8 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Are you missing any information about this area? /
Brilliant!
1 restaurant on site

    The Brasserie

    Menu: À la carte

Facilities of Mercure Tunbridge Wells Hotel

Most popular facilities

1 swimming pool
Free parking
Pets allowed
Free WiFi
Family rooms
Tea/coffee maker in all rooms
Bar
Outdoors
  • Outdoor furniture
  • Garden
Pets

  • Pets are allowed. Charges may be applicable.

Activities
  • Golf course (within 3 km)
Food & Drink
  • Fruits Additional charge
  • Bottle of water Additional charge
  • Wine/champagne Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet

  • Free! WiFi is available in all areas and is free of charge.

Parking

    Free! Free public parking is possible on site (reservation is not needed).

  • Secured parking
Reception services
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Children television networks
Cleaning services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
General
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Bridal suite
  • VIP room facilities
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
  • Room service
Indoor swimming pool

  • Free! All pools are free of charge

  • Open all year
  • Opening times
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Heated pool
  • Shallow end
Wellness
  • Sun loungers or beach chairs
  • Pool/beach towels
  • Massage Additional charge
  • Sauna

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Brilliant!

House rules Mercure Tunbridge Wells Hotel takes special requests - add in the next step!

Check-in

From 15:00 hours

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 12 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Extra bed upon request
Free
3 - 12 years
Extra bed upon request
Free

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Mastercard Visa American Express Mercure Tunbridge Wells Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Mercure Tunbridge Wells Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.

The breakfast price shown is a discounted rate for pre-booked breakfasts only. Breakfast will cost more if booked at the hotel.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Mercure Tunbridge Wells Hotel

  • The following parking options are available to guests staying at Mercure Tunbridge Wells Hotel (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Secured parking

  • Check-in at Mercure Tunbridge Wells Hotel is from 15:00, and check-out is until 11:00.

  • Guests staying at Mercure Tunbridge Wells Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Buffet

  • Room options at Mercure Tunbridge Wells Hotel include:

    • Double
    • Family
    • Twin

  • The prices at Mercure Tunbridge Wells Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Mercure Tunbridge Wells Hotel has 1 restaurant:

    • The Brasserie

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • From the nearest airport, you can get to Mercure Tunbridge Wells Hotel by:

    • Car 45min

  • Mercure Tunbridge Wells Hotel offers the following activities / services (charges may apply):

    • Indoor pool
    • Sauna
    • Massage
    • Golf course (within 3 km)
    • Indoor pool (all year)

7.2 Good 867 reviews 100% real guest experiences

  • Superb: 9+

    194

  • Good: 7 – 9

    373

  • Okay: 5 – 7

    197

  • Poor: 3 – 5

    75

  • Very poor: 1 – 3

    28

Categories
  • Staff8.2
  • Facilities 7.0
  • Cleanliness7.5
  • Comfort7.5
  • Value for money 6.7
  • Location7.8
  • Free WiFi7.5
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    How to get to Mercure Tunbridge Wells Hotel from London Gatwick Airport
    • Car
      44 minutes
    • Free parking is available.
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    The best of Royal Tunbridge Wells

    Click here to see more hotels and accommodation near popular landmarks in Royal Tunbridge Wells

    Institutions

    • Maidstone Hospital

    Landmarks

    • Ightham Mote
    • Penshurst Place & Gardens
    • Chartwell
    • Tonbridge Castle
    • Scotney Castle Garden and Estate

    Monuments

    • Hever Castle

    Parks

    • The Hop Farm Country Park

    Most popular cities

    • Brighton & Hove
    • Eastbourne
    • Croydon
    • Ilford
    • Hastings
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      After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

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