Dear Guest, Thank you for your enquiry. Accompanying guests are welcome to check in before the lead guest. To ensure a smoother check in process, you are welcome to inform the hotel beforehand of the names of the accompanying guests so that we can make a note on the reservation. Thank you.

The wet spa access is an additional £20 per person, per day for hotel guests.

Thank you for your enquiry. Check in on the weekdays begins from 2pm onwards whilst on the weekends it is 3pm onwards. Check out is at 11am on all days of the week. Thank you.

The spa facilities will be opened from the 12th of April.

Dear Guest, you could pay directly at reception upon arrival, or you could also pay online in the "payment" section.

Hi, our K Spa is currently closed until further notice to be compliant with current Government regulations.

Dear guest, Thank you for you booking. We currently have the spa facilities available except Steam Room, Sauna and Saunarium due government restrictions, so it is available the Hydrotherapy Pool, Snow Paradise and the Experience Shower. Kind regards

Dear guest, thank you for your message. You will find a tablet in your room with all the menus from restaurant and bar and you can place the orders from that. Then it t will arrive directly in you room. Kind regards

Dear guest, Thank you for your message. Most of our rooms have the bath. You just would need to specify it in the comments of your booking and we will arrange it for you. Kind regards

Due to the current situation The hotel remains open in line with government guidelines, but for bedrooms bookings only. All Food and beverage outlets (including room service) and the Spa are currently closed until further notice.

Dear Guest, You are welcome to stay as long as there is one adult in the room, so you are welcome. Breakfast is an additional cost and it can be prebooked. It is £10 per person per day for continental breakfast and £15 per person per day for english breakfast

K Spa is open in line with government guidelines - Booking the wet spa in advance is required and numbers are limited at any one time in line with Covid 19 regulations. 1 hour slots are available to book at £15 per person

Good afternoon, Thank you for your enquiry. We can organise late check out for £10 per hour after the initial check out time 11:00AM. Thank you Thank you

Dear guest, thank you for your message. We cannot guarantee early check in, as this is subjected to availability on the day, however you are more than welcome to give us a call on the day and we will be happy to reconfirm if this is possible.

Hello Sir/Madam yes you can celebrate you birthday at out hotel we have bundles on our online you can choose from

Dear guest, we have self-service parking on site which works on a first come first served basis. We apply hourly rates but for overnight stay it will be £29, payable at reception desk upon arrival

Dear guest, please ask us directly so we can accommodate your request.

Microwaves are available upon request, subject to availability. You can ask to place one in the room before your arrival or once you are here.

Dear guest, we can decorate the room with 10 helium balloons for £35 or 20 balloons for £59, we also offer a bundle called B Box with Prosecco, balloon and box of chocolate for £69. Regards, Giusy

Dear Guest, Yes, the K-Suite comes with a complete lounge area separate to the bedroom, partitioned by a wall. Giving you the feeling of staying in your own flat.