Dear Guest, Thank you for your message. Please note our elevator reaches all floors however few steps might be present depending on room location.

We have a luggage room available to store your bags. Please note prior to arrival it is free of charge and you can drop your luggage in the event the room is not ready prior 3PM, after check-out it will be £1.00 chargeable per luggage.

Your stay at the Lancaster Gate Hotel does include complimentary access to a nearby fitness centre. Please ask reception for a Gym Pass and they will be happy to provide directions. Regarding breakfast its hot and cold buffet so you could ask for any kind of eggs and bacon is available at buffet.

Thank you for your message. The easiest way to reach our hotel from Euston is via underground. With the Victoria Line you can reach Oxford Circus Station and change for the Central Line. In 3 stops you'll reach Lancaster Gate Station and it will be maximum 5 minutes of walk for our hotel.

Dear guest, Please note that we have a room with a disable room with walking shower. Please let me know if you wish to book with us and I will check for you the availability.

Dear Jill, Thank you for your message. Yes, our hotel has 2 elevators available. Kind regards, Alex

Dear guest, Thank you for your message. I can confirm that each room has its own safe in order to keep personal important items secured.

Dear guest, Please note that we have limited inter-connecting rooms. Whilst we endeavour to meet all room requests, please note all requests are subject to availability on the day of arrival.

Dear Guest, Thank you for your enquiry. This will depend on the room size and capacity and, of course, will be subject to availability.

Yes, all our bedrooms have windows.

Guests have to be 18 years old or over to stay unaccompanied with an adult.

Early check in is subject to availability upon arrival and if your room is not available prior 3pm, you are welcome to leave your luggage with us.

We do not have a car park as this is residential area. Closest is called Q Park located opposite to Queensway station, you can find rates online.

Regarding babies up to 2 years old we could provide a baby cot. Whilst we endeavour to meet all requests please note that all requests are subject to availability on the day of arrival.

Dear guest, Thank you for your message. We don't have a back entrance of the hotel, so the best way would be to walk down until Queensway underground station, turn left and continue until Leinster Terrace and then on the first right there will be Lancaster Gate and our hotel.

Thank you for your message. From City Airport, you'll have to reach Stratford via DLR and from Stratford taking the Central Line to Lancaster Gate or Queensway station.

We are currently accepting guests however must fall under one of the categories allowed from the Government list during the pandemic. Please refer to the Government web site for more info.

Please note that our check out time is at 12pm (noon). You are able to extend check out to 13:00 on a complimentary basis. After 13:00 each hour will be chargeable at £10.00 per hour until 17:00.

Dear Maureen, Thank you for sending message. For cancellation of your booking, please contact Booking.com because we do not have authorization to cancel Booking.com reservations. To check cancellation policy, please send booking confirmation number

Dear guest, Unfortunately non of our rooms would be able to accommodate that amount of stuff and boxes therefore regretfully we will not be able to fulfill your request.