Name: Hallmark Hotel The Queen, Chester
Address: City Road, Chester, CH1 3AH, United Kingdom, City Road, Cheshire, CH1 3AH, UK
Price range: Prices for upcoming dates start at $103 per night (We Price Match)
Rating: 8.4

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (3,624)

Hotel Hallmark Hotel The Queen, Chester

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

City Road, Chester, CH1 3AH, United Kingdom –

Chester Train Station: only 2 minutes away! (400 feet by foot)

Lock in a great price for Hallmark Hotel The Queen, Chester – rated 8.4 by recent guests!

to get started.

Lovely hotel and location. We’ll highly recommend

Fifi30, United States of America

Great location with excellent staff always willing to help

Chris, United Kingdom

We had a really lovely stay here. I know the area very well so it was a good location for us to get from the station to the hotel. They had our room prepared 2 hours early and the facilities we're great. Thank you.

Zhaania, United Kingdom

The outside of the hotel and entryway and hallways are beautiful and very grand. Also location was okay.

Joy, United States of America

Superb breakfast something for everyone and friendly caring staff I am disabled and nothing was too much bother.

Dawn, United Kingdom

Good location, clean warm rooms and a great breakfast.

Stuart, United Kingdom

Lovely room in a classic old hotel across from the train station. Helpful staff and lovely pub rooms. Location only a few blocks from the town walls and the river (with restaurants). Our room was fine and bathroom excellent. Comfortable bed and good breakfast.

Catherine, United States of America

Good location for the centre. Short drive to the zoo. Bedroom was nice-good decor, nice bathroom, good space. Characteristic hotel, walkways are in keeping with history, nice garden area to look out on. We particularly liked having music played whilst eating dinner - live pianist, and mellow singing at breakfast.

Helen, United Kingdom

Great location with great atmosphere and well designed

Mark, United Arab Emirates

No help at front desk with luggage until we couldn't find our rooms and became very upset. Parking is an extra fee and front desk had no idea if lots were full or not.

Cristal, United States of America

8.8

Great location!
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What guests loved the most:
“Lovely hotel and location. We’ll highly recommend”

Fifi30 United States of America
“Great location with excellent staff always willing to help”

Chris United Kingdom
“We had a really lovely stay here. I know the area very well so it was a good location for us to get from the station to the hotel. ”

Zhaania United Kingdom
“The outside of the hotel and entryway and hallways are beautiful and very grand. Also location was okay.”

Joy United States of America
“Superb breakfast something for everyone and friendly caring staff I am disabled and nothing was too much bother.”

Dawn United Kingdom
“Good location, clean warm rooms and a great breakfast.”

Stuart United Kingdom
“Lovely room in a classic old hotel across from the train station. Helpful staff and lovely pub rooms. Location only a few blocks from the town walls and the river (with restaurants). ”

Catherine United States of America
“Good location for the centre. Short drive to the zoo. Bedroom was nice-good decor, nice bathroom, good space. ”

Helen United Kingdom
“Great location with great atmosphere and well designed”

Mark United Arab Emirates
“No help at front desk with luggage until we couldn't find our rooms and became very upset. Parking is an extra fee and front desk had no idea if lots were full or not.”

Cristal United States of America

One of our top picks in Chester.Opposite Chester Station, the Hallmark Hotel Chester The Queen first opened in 1860, and offers grand Victorian style and free WiFi. The city center is nearby.

All rooms at Hallmark Hotel Chester The Queen have satellite TV and 24-hour room service. Some rooms have a sumptuous four-poster bed.

Jubilee Restaurant overlooks 2 Italian terraces and a sculpture garden. Albert Lounge and The Waiting Room Bar offer informal dining.

Hallmark Hotel Chester The Queen has won the Cheshire Large Hotel of the Year Award 2010.

This is our guests' favorite part of Chester, according to independent reviews.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

We speak your language!

Hallmark Hotel The Queen, Chester has been welcoming Booking.com guests since Aug 1, 2005

Hotel Chain: Hallmark Hotels

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Most Popular Facilities

Parking

Pet friendly

Free WiFi

Family rooms

Restaurant

Fitness center

Bar

Good for couples – they rated the facilities 8.3 for two-person stays.

Guests love...

“friendly staff”
323 related reviews

“clean room”
235 related reviews

“comfy bed”
223 related reviews

“boutique style”

Located in the best-rated area in Chester, this hotel has an excellent location score of 8.8

Breakfast Info

Full English/Irish

Free WiFi
Guests consistently rate the WiFi as excellent

Private parking at the hotel

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5 reasons to choose Hallmark Hotel The Queen, Chester

Why book with us?

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The staff speaks English

Booking is safe

One of our top picks in Chester

Hotel surroundings – Guests loved walking around the neighborhood!

Closest Landmarks

Chester Train Station
0.1 miles
Chester Cathedral
0.5 miles
Guildhall, Chester
0.8 miles
Grosvenor Museum
0.8 miles
University of Chester
0.8 miles
Chester Racecourse
0.9 miles
Chester Castle
0.9 miles
Countess of Chester Hospital
1.1 miles
Chester Zoo
2.2 miles
Delamere Forest
5.2 miles

Restaurants & Markets

Siam Thai and Teppanyaki Restaurant Restaurant
0.2 miles
Waitrose Supermarket
0.5 miles
La Fattoria Restaurant
0.9 miles

Closest Airports

Liverpool John Lennon Airport
9.8 miles
Manchester Airport
27.6 miles

What Travelers Love About This Location

“Clean nice staff & a good location”

Ian

United Kingdom

“The location was ideal...5 mins walk to city centre..train station opposite and bus stops across the road that took you to Chester zoo and Cheshire Oaks within ...”

Karl

United Kingdom

“Perfect location and the staff were outstanding.”

Emma

United Kingdom

7.9

Are you missing any information about this area?

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1 Restaurant On Site

Kings' Grill

Food: British

Open for: Dinner

Menu: À la carte

House Rules Hallmark Hotel The Queen, Chester takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children are welcome

0 - 2 years

Can use an existing bed

FREE

The maximum number of children allowed in existing beds depends on the room you pick. Double-check your selected room for the maximum capacity.

No cribs are available

No extra beds are available

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Hallmark Hotel The Queen, Chester accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Car Parking is now GBP 10 Monday to Thursday and GBP 15 Friday to Sunday per 24 hours.

The dinner supplement is not available on New Year's Eve.

“We had a really lovely stay here. I know the area very well so it was a good location for us to get from the station to the hotel. They had our room prepared 2 hours early and the facilities we're great. Thank you. ”

Zhaania

“Lovely room in a classic old hotel across from the train station. Helpful staff and lovely pub rooms. Location only a few blocks from the town walls and the river (with restaurants). Our room was fine and bathroom excellent. Comfortable bed and good breakfast.”

Catherine

United States of America

“Good location for the centre. Short drive to the zoo. Bedroom was nice-good decor, nice bathroom, good space. Characteristic hotel, walkways are in keeping with history, nice garden area to look out on. We particularly liked having music played whilst eating dinner - live pianist, and mellow singing at breakfast.”

Helen

“No help at front desk with luggage until we couldn't find our rooms and became very upset. Parking is an extra fee and front desk had no idea if lots were full or not.”

Cristal

See all guest reviews for Hallmark Hotel The Queen, Chester

Newest Reviews for Hallmark Hotel The Queen, Chester

Reviewed: January 16, 2019

Theo
United Kingdom
9.2

“Lovely”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Showerdient really work
Amazing customer service at the check in desk

Stayed in January 2019
Reviewed: January 16, 2019

Ryan
United Kingdom
7.5

Good
- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 1 night
Parking not included and is around £25/24 hours!

Stayed in December 2018
Reviewed: January 15, 2019

Kev
United Kingdom
9.2

“would book again for sure.”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
parking, I did not find out before I booked the hotel, that I had to pay for the car park, which does make the final bill a extra £30...
everything was great

Stayed in January 2019
Reviewed: January 14, 2019

Graham
United Kingdom
10

“Visiting family nearby this was our second visit and it is great for a short break.”
- • With a pet
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Room 133. Brilliant huge room with four poster.

Stayed in January 2019
Reviewed: January 14, 2019

RC&AC
United Kingdom
9.2

Awesome
- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The parking is very expensive which is a shame but they did suggest parking in the NCP car park next door instead which is cheaper. Air con was a little noisy
It has a grand feel, loved the open fire in the lounge room, but at the same time some of its features are quite eclectic. The staff are very friendly and helpful and the breakfast was great.

Stayed in January 2019
Reviewed: January 14, 2019

Kirsty
United Kingdom
7.5

“Shame about the water”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There was a problem with the water pressure of the cold tap. I tried to have a shower but it was terrible, as no cold water was coming through so it was going on and then off, on then off etc. It was impossible to have a decent shower and was also very hot.
The room was lovely and the breakfast was great.

Stayed in January 2019
Reviewed: January 13, 2019

Anonymous
United Kingdom
10

Exceptional
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The showers are fixed head and felt they should have provided shower caps as ladies don't always want their hair soaked. Ended up having to take baths instead. Just a minor point but it woukd have saved water.
Being offered Bucks Fizz at breakfast. Apparently something they offer guests at the weekend. Also had a singer/guitarist playing at breakfast on Sunday.

Stayed in January 2019
Reviewed: January 13, 2019

Mark
United Kingdom
3.8

“Very unsatisfactory”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
All of it!!
There was no prior notice of the car park costs, the bathroom was dirty it had a u/s toilet there were drunks going to bed at all hours with no consideration to any of the guests.

Stayed in January 2019
Reviewed: January 13, 2019

Anonymous
United Kingdom
6.7

“Nice hotel & great location but this stay wasn’t 4 star for us.”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Given wrong key & walked in on people, noisy at 1:30 a.m, left early at 7 a.m ish & not asked about our stay.
Bathroom was nice.

Stayed in January 2019
Reviewed: January 13, 2019

Damian
United Kingdom
7.5

Good
- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Shower pressure was terrible.

Stayed in January 2019
Reviewed: January 13, 2019

Anonymous
United Kingdom
7.5

Good
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There was wallpaper hanging off the walls in our room. The shower ran cold whilst on hot
Location The decor Lovely staff

Stayed in January 2019
Reviewed: January 13, 2019

Andrew
United Kingdom
9.2

Awesome
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The pillows were a bit hard, but thats just personal preference
Everything else

Stayed in January 2019
Reviewed: January 13, 2019

Elizabeth
United Kingdom
7.5

Good
- • Leisure trip
- • Family with young children
- • 2 rooms
- • Stayed 2 nights
- • Submitted from a mobile device
We had to run back down to reception twice as the key didn't work!
Lovely building Al ot of character

Stayed in January 2019
Reviewed: January 13, 2019

Robert
United Kingdom
9.2

“This was a comfortable hotel and in good location”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast included in the main price
Beds and service

Stayed in January 2019
Reviewed: January 12, 2019

Anonymous
United Kingdom
8.8

Excellent
- • Leisure trip
- • Group of friends
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Wasn’t told lift was out of order and to use another lift which only went up to the 5th floor had to climb up to floor 7
Very good.

Stayed in January 2019

Sleeps	Room Type
	Executive Double Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Large rooms with free Wi-Fi and a sitting area, some rooms overlooking the terrace gardens. This room cannot accommodate an extra bed. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Wake-up service/Alarm clock • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Sofa • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Double Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom With city views and free Wi-Fi, this room has tea/coffee-making facilities and a private bathroom with a bathtub and a shower. Room Facilities: • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • City view • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom With free Wi-Fi, this room has tea/coffee-making facilities and a private bathroom with a bathtub and a shower. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Wake-up service/Alarm clock • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Superior Double Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Individually designed themed rooms with free Wi-Fi, satellite TV, CD and iPod players, luxury bathroom featuring a rain shower, and 24-hour deluxe room service. This room cannot accommodate an extra bed. Room Facilities: • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Family Room 1 full bed and 1 sofa bed	Show prices
Start of dialog content 댴 Private bathroom This family room has a seating area. Room Facilities: • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Single Room 1 twin bed	Show prices
Start of dialog content 댴 Private bathroom This single room features a seating area and satellite TV Room Facilities: • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Executive Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This twin room has a seating area. Room Facilities: • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	King Suite 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This suite features a sitting area. Room Facilities: • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Hotel Hallmark Hotel The Queen, Chester

Hallmark Hotel The Queen, Chester This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Most Popular Facilities

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5 reasons to choose Hallmark Hotel The Queen, Chester

Why book with us?

See availability Hotel surroundings – Great location - show map Guests loved walking around the neighborhood!

Closest Landmarks

Restaurants & Markets

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

Kings' Grill

See availability Facilities of Hallmark Hotel The Queen, Chester Great facilities! Review score, 8.3

Most Popular Facilities

Outdoors

Health & Wellness Facilities

Pets

Activities

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Internet

Parking

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Hallmark Hotel The Queen, Chester

Hotel surroundings – Guests loved walking around the neighborhood!

Facilities of Hallmark Hotel The Queen, Chester Great facilities! Review score, 8.3

House Rules Hallmark Hotel The Queen, Chester takes special requests – add in the next step!