Hotel The Queen at Chester Hotel, BW Premier Collection
City Road, Chester, CH1 3AH, United Kingdom – Excellent location – show map
Excellent location – rated 9.0/10! (score from 3517 reviews)
Real guests • Real stays • Real opinions
Chester Train Station: only 2 minutes away! (400 feet by foot)
It was very clean and well maintained. The shower and bath were amazing after a long day exploring the city. The bed was comfy. It was all around great! There was also a beautiful courtyard outside, I just wish it was warmer so we could enjoy it properly!
United States of AmericaBreakfast was excellent, the room was very clean and comfortable. The lounge bar was good with good food and service.
United KingdomRight next to the station. Nice quality. Good food at dinner and breakfast.
United States of AmericaPerfect location for a trip to Chester when travelling by train - the hotel is directly opposite the railway station! The staff were friendly and helpful, the accommodation very acceptable, the food was of a very high standard. Being able to leave luggage with the hotel after we had checked out so that we could explore Chester before our train was due - this was a very good service. The hotel building is a period structure with lovely interior decor and a fascinating history - this contributed towards our enjoyment of our stay. We would certainly recommend the hotel and would visit again.
United KingdomLocation is next to the railway station which is great. Rooms are clean and the hotel has great history
IndiaThis is my hotel of choice in Chester centre. I must have been in most of the rooms now - they are all good whether you are in the old hotel or the bank extension. Queenie the cat - lovely as always
United KingdomNext to train station. Front desk staff extremely accommodating. Room was clean and very quiet. Breakfast was good but pricy.
United States of AmericaAbsolutely beautiful hotel. Stopped in one of the suites and had an amazing stay. The restaurant serve beautiful food and waiting staff are very friendly. The restaurant manager was extremely helpful and very friendly. Highly recommend a stay and the suite if available 👌🏾👌🏾
United KingdomDid not have breakfast. We chose the hotel for its proximity to the railway station and plenty of car parking because friends and relatives were planning to visit us. Lovely old building - we enjoyed the courtyard garden.
South AfricaLocation was great. Staff were extremely helpful particularly as I had made a mistake with my booking - they were very accommodating and eased what could have been a very stressful situation. This was a return visit and it won't be my last.
United Kingdom
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
The Queen at Chester Hotel, BW Premier Collection
- What guests loved the most:
-
Sarah
United States of America
-
Mark
United Kingdom
-
Phil
United States of America
-
Chris
United Kingdom
-
Prakash
India
-
Christopher
United Kingdom
-
Paul
United States of America
-
Robert
United Kingdom
-
Cheryl
South Africa
-
Shelagh
United Kingdom
Extra health & safety measures
One of our top picks in Chester.Located opposite Chester Station, The Queen at Chester, BW Premier Collection first opened in 1860, and offers grand Victorian-style rooms and free WiFi. The city center is within walking distance.
All rooms at the property have satellite TV and 24-hour room service. Some rooms have a lavish four-poster bed.
A Grab and Go breakfast is provided consisting of a croissant, cereal bar, oats so simple porridge pot, fresh fruit, fruit juice, preserve pot and butter.
The hotel features several dining options like the new Kings' Grill restaurant and the more informal option, The Waiting Room.
Chester Zoo is 3.7 mi away from the property and Cheshire Oaks is 6.6 mi away.
This is our guests' favorite part of Chester, according to independent reviews.
Couples in particular like the location – they rated it 9.0 for a two-person trip.
We speak your language!
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryMost popular amenities
Good for couples – they rated the facilities 8.4 for two-person stays.
Health & safety
Bookers love...
“friendly staff”
330 related reviews
“excellent breakfast”
222 related reviews
“comfortable bed”
219 related reviews
“boutique style”
Located in the best-rated area in Chester, this hotel has an excellent location score of 9.0
Breakfast Info
Continental, Full English/Irish
Good Coffee!
Free WiFi
Guests consistently rate the WiFi as excellent
Private parking at the hotel
Loyal Customers
There are more repeat guests here than most other properties.
| Sleeps | Room Type | |||
|---|---|---|---|---|
| Max adults: 2 |
Standard Double Room
|
|||
|
|
||||
| Max adults: 1 |
Standard Single Room
|
|||
|
|
||||
| Max adults: 2 |
Executive Double Room
|
|||
|
|
||||
| Max adults: 2 |
Standard Twin Room
|
|||
|
|
||||
| Max adults: 2 |
Executive Twin Room
|
|||
|
|
||||
| Max adults: 3. Max children: 1 |
Family Room with Double and Single Beds
|
|||
|
|
||||
| Max adults: 2 |
Superior King Room
|
|||
|
|
||||
| Max adults: 2 |
King Suite
|
|||
|
|
||||
Didn't find your answer? Ask a question about the property
Booking.com questions and answers guidelines
Questions and answers should be property- or room-related. The most helpful contributions are detailed and help others make better decisions. Don’t include any personal, political, ethical, or religious commentary. Promotional content will be removed. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams.
Avoid using profanity or approximations of profanity with creative spelling – in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed.
Respect the privacy of others. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details.
Booking.com does not accept responsibility or liability for any question or answers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines.
Got a question?
Find more info in the questions and answers. Need something else? Send your own question to the property below.
About The Queen at Chester Hotel, BW Premier Collection
Welcoming Booking.com guests since Aug 1, 2005
We speak your language
Thanks! You'll receive an email as soon as the property answers your question.
5 reasons to choose The Queen at Chester Hotel, BW Premier Collection
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Chester
-
Chester Cathedral0.5 miles
-
Guildhall, Chester0.8 miles
-
Grosvenor Museum0.8 miles
-
University of Chester0.8 miles
-
Chester Racecourse0.9 miles
-
Chester Castle0.9 miles
-
Countess of Chester Hospital1.1 miles
-
Chester Zoo2.2 miles
-
Cheshire Oaks Designer Outlet4.7 miles
-
Restaurant Siam Thai and Teppanyaki Restaurant0.2 miles
-
Restaurant La Fattoria0.9 miles
-
Supermarket Waitrose0.5 miles
-
Delamere Forest5.2 miles
-
20 Forthlin Road12 miles
-
Train Chester Train Station0.1 miles
-
Liverpool John Lennon Airport9.8 miles
-
Manchester Airport27.6 miles
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryKings' Grill
Food: British
Amenities of The Queen at Chester Hotel, BW Premier Collection Great facilities! Review score, 8.4
Most popular amenities
Outdoors
- Sun deck
- Terrace
- Garden
Pets
-
Pets are allowed. Charges may apply.
Food & Drink
- Fruit Additional charge
- Bottle of water Additional charge
- Wine/Champagne Additional charge
- Breakfast in the room
- Bar
- Restaurant
Internet
-
Free! WiFi is available in all areas and is free of charge.
Parking
-
Parking options available
- Accessible parking
- Street parking
- Secure parking
Front Desk Services
- Concierge
- Baggage storage
- Ticket service
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Books, DVDs & music for kids
- Board games/Puzzles
Cleaning Services
- Daily housekeeping
- Shoeshine Additional charge
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Safe
General
- Pet bowls
- Designated smoking area
- Smoke-free property
- Heating
- Car rental
- Packed lunches
- Elevator
- Honeymoon suite
- VIP room facilities
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers Additional charge
- Room service
Health & Wellness Facilities
- Fitness center
Safety features
- First aid kits available
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/out
Cleanliness & disinfection
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Languages Spoken
- Czech
- Welsh
- German
- English
- Spanish
- French
- Italian
- Japanese
- Polish
- Portuguese
- Romanian
- Slovak
Thanks for your help!
Your opinion helps us figure out what kinds of info we should ask properties for.
Back to propertyWhoops! It looks like something went wrong submitting this. Try again?
RetryHouse rules The Queen at Chester Hotel, BW Premier Collection takes special requests – add in the next step!
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
The Queen at Chester Hotel, BW Premier Collection accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Guests who are staying at the hotel overnight receive a specially reduced 24-hr rate. Guests must enter their full, correct vehicle registration details into the terminal at the hotel reception to obtain a parking permit.
Monday to Thursday; GBP 10 per night
Friday to Sunday GBP 15 per night
The dinner supplement is not available on New Year's Eve.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Fitness center is closed from Wed, Sept 09, 2020 until Sat, Oct 31, 2020
FAQs about The Queen at Chester Hotel, BW Premier Collection
-
The prices at The Queen at Chester Hotel, BW Premier Collection may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Room options at The Queen at Chester Hotel, BW Premier Collection include:
- Double
- Single
- Triple
- Suite
- BBasic Room
-
The Queen at Chester Hotel, BW Premier Collection offers the following activities/services (charges may apply):
- Fitness center
-
Guests staying at The Queen at Chester Hotel, BW Premier Collection can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).
Breakfast option(s) include:
- Continental
- Full English/Irish
-
From the nearest airport, you can get to The Queen at Chester Hotel, BW Premier Collection by:
- Car 40min
-
The Queen at Chester Hotel, BW Premier Collection has 1 restaurant:
- Kings' Grill
-
The following parking options are available to guests staying at The Queen at Chester Hotel, BW Premier Collection (subject to availability):
- Parking
- On-site parking
- Private Parking
- Secure parking
- Street parking
- Accessible parking
-
Check-in at The Queen at Chester Hotel, BW Premier Collection is from 3:00 PM, and check-out is until 11:00 AM.
