Name: Hallmark Hotel The Queen, Chester
Address: City Road, Chester, CH1 3AH, United Kingdom, City Road, Cheshire, CH1 3AH, UK
Price range: Prices for upcoming dates start at $92 per night (We Price Match)
Rating: 8.4

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (3,637)

Hotel Hallmark Hotel The Queen, Chester

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

City Road, Chester, CH1 3AH, United Kingdom –

Chester Train Station: only 2 minutes away! (400 feet by foot)

Lock in a great price for Hallmark Hotel The Queen, Chester – rated 8.4 by recent guests!

to get started.

Lovely hotel and location. We’ll highly recommend

Fifi30, United States of America

Great location with excellent staff always willing to help

Chris, United Kingdom

We had a really lovely stay here. I know the area very well so it was a good location for us to get from the station to the hotel. They had our room prepared 2 hours early and the facilities we're great. Thank you.

Zhaania, United Kingdom

The outside of the hotel and entryway and hallways are beautiful and very grand. Also location was okay.

Joy, United States of America

Superb breakfast something for everyone and friendly caring staff I am disabled and nothing was too much bother.

Dawn, United Kingdom

Good location, clean warm rooms and a great breakfast.

Stuart, United Kingdom

Lovely room in a classic old hotel across from the train station. Helpful staff and lovely pub rooms. Location only a few blocks from the town walls and the river (with restaurants). Our room was fine and bathroom excellent. Comfortable bed and good breakfast.

Catherine, United States of America

Good location for the centre. Short drive to the zoo. Bedroom was nice-good decor, nice bathroom, good space. Characteristic hotel, walkways are in keeping with history, nice garden area to look out on. We particularly liked having music played whilst eating dinner - live pianist, and mellow singing at breakfast.

Helen, United Kingdom

Great location with great atmosphere and well designed

Mark, United Arab Emirates

No help at front desk with luggage until we couldn't find our rooms and became very upset. Parking is an extra fee and front desk had no idea if lots were full or not.

Cristal, United States of America

8.9

Great location!
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What guests loved the most:
“Lovely hotel and location. We’ll highly recommend”

Fifi30 United States of America
“Great location with excellent staff always willing to help”

Chris United Kingdom
“We had a really lovely stay here. I know the area very well so it was a good location for us to get from the station to the hotel. ”

Zhaania United Kingdom
“The outside of the hotel and entryway and hallways are beautiful and very grand. Also location was okay.”

Joy United States of America
“Superb breakfast something for everyone and friendly caring staff I am disabled and nothing was too much bother.”

Dawn United Kingdom
“Good location, clean warm rooms and a great breakfast.”

Stuart United Kingdom
“Lovely room in a classic old hotel across from the train station. Helpful staff and lovely pub rooms. Location only a few blocks from the town walls and the river (with restaurants). ”

Catherine United States of America
“Good location for the centre. Short drive to the zoo. Bedroom was nice-good decor, nice bathroom, good space. ”

Helen United Kingdom
“Great location with great atmosphere and well designed”

Mark United Arab Emirates
“No help at front desk with luggage until we couldn't find our rooms and became very upset. Parking is an extra fee and front desk had no idea if lots were full or not.”

Cristal United States of America

One of our top picks in Chester.Opposite Chester Station, the Hallmark Hotel Chester The Queen first opened in 1860, and offers grand Victorian style and free WiFi. The city center is nearby.

All rooms at Hallmark Hotel Chester The Queen have satellite TV and 24-hour room service. Some rooms have a sumptuous four-poster bed.

Jubilee Restaurant overlooks 2 Italian terraces and a sculpture garden. Albert Lounge and The Waiting Room Bar offer informal dining.

Hallmark Hotel Chester The Queen has won the Cheshire Large Hotel of the Year Award 2010.

This is our guests' favorite part of Chester, according to independent reviews.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

We speak your language!

Hallmark Hotel The Queen, Chester has been welcoming Booking.com guests since Aug 1, 2005

Hotel Chain: Hallmark Hotels

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Most Popular Facilities

Parking

Pet friendly

Free WiFi

Family rooms

Restaurant

Fitness center

Bar

Good for couples – they rated the facilities 8.3 for two-person stays.

Guests love...

“friendly staff”
324 related reviews

“clean room”
236 related reviews

“comfy bed”
224 related reviews

“boutique style”

Located in the best-rated area in Chester, this hotel has an excellent location score of 8.9

Breakfast Info

Full English/Irish

Free WiFi
Guests consistently rate the WiFi as excellent

Private parking at the hotel

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Availability

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Just booked in Chester 11 hotels like Hallmark Hotel The Queen, Chester were just booked on our site

5 reasons to choose Hallmark Hotel The Queen, Chester

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Chester

Hotel surroundings – Guests loved walking around the neighborhood!

Closest Landmarks

Chester Train Station
0.1 miles
Chester Cathedral
0.5 miles
Guildhall, Chester
0.8 miles
Grosvenor Museum
0.8 miles
University of Chester
0.8 miles
Chester Racecourse
0.9 miles
Chester Castle
0.9 miles
Countess of Chester Hospital
1.1 miles
Chester Zoo
2.2 miles
Delamere Forest
5.2 miles

Restaurants & Markets

Siam Thai and Teppanyaki Restaurant Restaurant
0.2 miles
Waitrose Supermarket
0.5 miles
La Fattoria Restaurant
0.9 miles

Closest Airports

Liverpool John Lennon Airport
9.8 miles
Manchester Airport
27.6 miles

What Travelers Love About This Location

“Great location next to Train Station, fabulous hotel, excellent choice!”

Teri

United Kingdom

“Clean nice staff & a good location”

Ian

United Kingdom

“The location was ideal...5 mins walk to city centre..train station opposite and bus stops across the road that took you to Chester zoo and Cheshire Oaks within ...”

Karl

United Kingdom

Are you missing any information about this area?

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1 Restaurant On Site

Kings' Grill

Food: British

Open for: Dinner

Menu: À la carte

House Rules Hallmark Hotel The Queen, Chester takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children are welcome

0 - 2 years

Can use an existing bed

FREE

The maximum number of children allowed in existing beds depends on the room you pick. Double-check your selected room for the maximum capacity.

No cribs are available

No extra beds are available

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Hallmark Hotel The Queen, Chester accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Car Parking is now GBP 10 Monday to Thursday and GBP 15 Friday to Sunday per 24 hours.

The dinner supplement is not available on New Year's Eve.

“We had a really lovely stay here. I know the area very well so it was a good location for us to get from the station to the hotel. They had our room prepared 2 hours early and the facilities we're great. Thank you. ”

Zhaania

“Lovely room in a classic old hotel across from the train station. Helpful staff and lovely pub rooms. Location only a few blocks from the town walls and the river (with restaurants). Our room was fine and bathroom excellent. Comfortable bed and good breakfast.”

Catherine

United States of America

“Good location for the centre. Short drive to the zoo. Bedroom was nice-good decor, nice bathroom, good space. Characteristic hotel, walkways are in keeping with history, nice garden area to look out on. We particularly liked having music played whilst eating dinner - live pianist, and mellow singing at breakfast.”

Helen

“No help at front desk with luggage until we couldn't find our rooms and became very upset. Parking is an extra fee and front desk had no idea if lots were full or not.”

Cristal

See all guest reviews for Hallmark Hotel The Queen, Chester

Newest Reviews for Hallmark Hotel The Queen, Chester

Reviewed: January 21, 2019

Glyn
United Kingdom
10

Exceptional
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing everything and everybody lovely
Everything was great nice touch having bucks fizz at breakfast and singer on sunday morning at breakfast all staff very polite and helpful hotel spotless location good

Stayed in January 2019
Reviewed: January 21, 2019

Maureen
United Kingdom
10

“Fantastic been there before and we will be going again.”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
We booked two consecutive nights and on the first night we had a £30 allowance towards dinner. We asked if we could upgrade to this on the second night and the receptionist asked the manager and they said no, it didn't matter we still ate there, but I think as a gesture it would have been nice We only wanted a three course deal for £30 and in the end spent less as we didn't have three courses.
The bed was really comfy and the room was quiet. The food in the restaurant was so good the first night we ate there the second night. The staff were most helpful especially the concierge. Complimentary bucks fizz for breakfast if you wanted it.

Stayed in January 2019
Reviewed: January 20, 2019

Guy
United Kingdom
7.5

“Nice hotel in good location.”
- • Leisure trip
- • Group of friends
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
High expense for parking car in a public car park due to no private parking area. Disturbed sleep due to clicking sound coming from bathroom whether light on or off, approx every 20 seconds. This led to a disturbed sleep.
Convenient and good location.

Stayed in January 2019
Reviewed: January 20, 2019

Amanda
United Kingdom
7.1

Good
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Bed was uncomfortable and pillows were too soft. No hot water in the morning
Breakfast was good.

Stayed in January 2019
Reviewed: January 20, 2019

Rebecca
United Kingdom
9.2

“Quite and very relaxing”
- • Leisure trip
- • Group of friends
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Room was very clean and tidy the room we stayed in last time was definitely more moden and luxury compared to the room we stayed in last night. It was two single beds together to make a double.
Lovely staff, very clean, happy atmosphere

Stayed in January 2019
Reviewed: January 20, 2019

Charlotte
United Kingdom
7.1

“Great location, great staff, room quality didn’t match up though”
- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Very noisy, lots of noise from lift No radiator in bathroom, too cold to use the shower
Great location and friendly staff

Stayed in January 2019
Reviewed: January 20, 2019

Philip
United Kingdom
Age group: 45 – 54
7.5

“Just had a lovely weekend”
- • Leisure trip
- • Couple
- • Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
Comfortable, staff friendly, breakfast lovely

Stayed in January 2019
Reviewed: January 20, 2019

Anonymous
United Kingdom
10

Exceptional
- • Leisure trip
- • Group of friends
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The only complaint is check out time could be more convenient around midday.
The hotel itself is stunning. Comfortable and themed rooms, spotlessly clean and lovely seating areas. Roaring fires and comfortable seating areas throughout.

Stayed in January 2019
Reviewed: January 20, 2019

Pat
United Kingdom
10

Exceptional
- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Lovely hotel, very pleased with our stay

Stayed in January 2019
Reviewed: January 19, 2019

Michael
United Kingdom
10

“Excellent from start to finish”
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
There was nothing not to like st all
The whole experience was excellent from the moment we were met by the Concierge to check in, our Queen Anne Boleyn Suite was great with a fantastic breakfast the following morning. Would very recommend this Hotel.

Stayed in January 2019
Reviewed: January 19, 2019

Teri
United Kingdom
10

Exceptional
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Great location next to Train Station, fabulous hotel, excellent choice!

Stayed in January 2019
Reviewed: January 19, 2019

Julie
United Kingdom
10

“Great stay. Will definitely book in the future.”
- • Leisure trip
- • Group of friends
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Fabulous room and friendly, helpful staff.

Stayed in January 2019
Reviewed: January 17, 2019

Lorraine
United Kingdom
9.2

Awesome
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Lots of the lounges used up with meetings and functions eg the Albert room therefore we couldn’t use them at times.and as we had paid over £600 for 4days this was bit unfair/unfortunate . In our opinion this lounge should not be used for big meetings where projector screens etc used - meant it was out of action for us.
Breakfast Good atmosphere for January break was quite lively Location

Stayed in January 2019
Reviewed: January 16, 2019

Theo
United Kingdom
9.2

“Lovely”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Showerdient really work
Amazing customer service at the check in desk

Stayed in January 2019
Reviewed: January 16, 2019

Ryan
United Kingdom
7.5

Good
- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 1 night
Parking not included and is around £25/24 hours!

Stayed in December 2018

Sleeps	Room Type
	Executive Double Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Large rooms with free Wi-Fi and a sitting area, some rooms overlooking the terrace gardens. This room cannot accommodate an extra bed. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Wake-up service/Alarm clock • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Sofa • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Double Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom With city views and free Wi-Fi, this room has tea/coffee-making facilities and a private bathroom with a bathtub and a shower. Room Facilities: • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • City view • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom With free Wi-Fi, this room has tea/coffee-making facilities and a private bathroom with a bathtub and a shower. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Wake-up service/Alarm clock • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Superior Double Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Individually designed themed rooms with free Wi-Fi, satellite TV, CD and iPod players, luxury bathroom featuring a rain shower, and 24-hour deluxe room service. This room cannot accommodate an extra bed. Room Facilities: • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Family Room 1 full bed and 1 sofa bed	Show prices
Start of dialog content 댴 Private bathroom This family room has a seating area. Room Facilities: • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Single Room 1 twin bed	Show prices
Start of dialog content 댴 Private bathroom This single room features a seating area and satellite TV Room Facilities: • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Executive Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This twin room has a seating area. Room Facilities: • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	King Suite 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This suite features a sitting area. Room Facilities: • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Hotel Hallmark Hotel The Queen, Chester

Hallmark Hotel The Queen, Chester This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

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5 reasons to choose Hallmark Hotel The Queen, Chester

Why book with us?

See availability Hotel surroundings – Great location - show map Guests loved walking around the neighborhood!

Closest Landmarks

Restaurants & Markets

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

Kings' Grill

See availability Facilities of Hallmark Hotel The Queen, Chester Great facilities! Review score, 8.3

Most Popular Facilities

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Hallmark Hotel The Queen, Chester

Hotel surroundings – Guests loved walking around the neighborhood!

Facilities of Hallmark Hotel The Queen, Chester Great facilities! Review score, 8.3

House Rules Hallmark Hotel The Queen, Chester takes special requests – add in the next step!