Name: Hallmark Hotel The Queen, Chester
Address: City Road, Chester, CH1 3AH, United Kingdom, City Road, Cheshire, CH1 3AH, UK
Price range: Prices for upcoming dates start at $101 per night (We Price Match)
Rating: 8.4

Room Info & Price
Facilities
House Rules
The Fine Print
Guest Reviews (3,566)

Hallmark Hotel The Queen, Chester

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

City Road, Chester, CH1 3AH, United Kingdom –

Chester Train Station: only 2 minutes away! (400 feet by foot)

Traveler photo of Chester

July 14, 2016

Lock in a great price for Hallmark Hotel The Queen, Chester – rated 8.4 by recent guests!

to get started.

Great location with excellent staff always willing to help

Chris, United Kingdom

We had a really lovely stay here. I know the area very well so it was a good location for us to get from the station to the hotel. They had our room prepared 2 hours early and the facilities we're great. Thank you.

Zhaania, United Kingdom

The outside of the hotel and entryway and hallways are beautiful and very grand. Also location was okay.

Joy, United States of America

Superb breakfast something for everyone and friendly caring staff I am disabled and nothing was too much bother.

Dawn, United Kingdom

Good location, clean warm rooms and a great breakfast.

Stuart, United Kingdom

Lovely room in a classic old hotel across from the train station. Helpful staff and lovely pub rooms. Location only a few blocks from the town walls and the river (with restaurants). Our room was fine and bathroom excellent. Comfortable bed and good breakfast.

Catherine, United States of America

Good location for the centre. Short drive to the zoo. Bedroom was nice-good decor, nice bathroom, good space. Characteristic hotel, walkways are in keeping with history, nice garden area to look out on. We particularly liked having music played whilst eating dinner - live pianist, and mellow singing at breakfast.

Helen, United Kingdom

Great location with great atmosphere and well designed

Mark, United Arab Emirates

No help at front desk with luggage until we couldn't find our rooms and became very upset. Parking is an extra fee and front desk had no idea if lots were full or not.

Cristal, United States of America

A new addition to the Queen was the King. Everything is new and clean.

Ericeb75, United States of America

8.8

Great location!
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What guests loved the most:
“Great location with excellent staff always willing to help”

Chris United Kingdom
“We had a really lovely stay here. I know the area very well so it was a good location for us to get from the station to the hotel. ”

Zhaania United Kingdom
“The outside of the hotel and entryway and hallways are beautiful and very grand. Also location was okay.”

Joy United States of America
“Superb breakfast something for everyone and friendly caring staff I am disabled and nothing was too much bother.”

Dawn United Kingdom
“Good location, clean warm rooms and a great breakfast.”

Stuart United Kingdom
“Lovely room in a classic old hotel across from the train station. Helpful staff and lovely pub rooms. Location only a few blocks from the town walls and the river (with restaurants). ”

Catherine United States of America
“Good location for the centre. Short drive to the zoo. Bedroom was nice-good decor, nice bathroom, good space. ”

Helen United Kingdom
“Great location with great atmosphere and well designed”

Mark United Arab Emirates
“No help at front desk with luggage until we couldn't find our rooms and became very upset. Parking is an extra fee and front desk had no idea if lots were full or not.”

Cristal United States of America
“A new addition to the Queen was the King. Everything is new and clean.”

Ericeb75 United States of America

One of our top picks in Chester.Opposite Chester Station, the Hallmark Hotel Chester The Queen first opened in 1860, and offers grand Victorian style and free WiFi. The city center is nearby.

All rooms at Hallmark Hotel Chester The Queen have satellite TV and 24-hour room service. Some rooms have a sumptuous four-poster bed.

Jubilee Restaurant overlooks 2 Italian terraces and a sculpture garden. Albert Lounge and The Waiting Room Bar offer informal dining.

Hallmark Hotel Chester The Queen has won the Cheshire Large Hotel of the Year Award 2010.

This is our guests' favorite part of Chester, according to independent reviews.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

We speak your language!

Hallmark Hotel The Queen, Chester has been welcoming Booking.com guests since Aug 1, 2005
Hotel Chain: Hallmark Hotels

Missing some information?

Brilliant!

Most Popular Facilities

Parking

Pet friendly

Free WiFi

Family rooms

Restaurant

Fitness center

Bar

Good for couples – they rated the facilities 8.3 for two-person stays.

Guests love...

“wonderful staff”
321 related reviews

“beautiful building”
243 related reviews

“boutique style”

Located in the best-rated area in Chester, this hotel has an excellent location score of 8.8

Breakfast Info

Full English/Irish

Free WiFi
Guests consistently rate the WiFi as excellent

Private parking at the hotel

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Just booked in Chester 10 hotels like Hallmark Hotel The Queen, Chester were just booked on our site

5 reasons to choose Hallmark Hotel The Queen, Chester

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Chester

Hotel surroundings – Guests loved walking around the neighborhood!

Closest Landmarks

Chester Train Station
0.1 miles
Chester Cathedral
0.5 miles
Guildhall, Chester
0.8 miles
Grosvenor Museum
0.8 miles
University of Chester
0.8 miles
Chester Racecourse
0.9 miles
Chester Castle
0.9 miles
Countess of Chester Hospital
1.1 miles
Chester Zoo
2.2 miles
Delamere Forest
5.2 miles

Restaurants & Markets

Siam Thai and Teppanyaki Restaurant Restaurant
0.2 miles
Waitrose Supermarket
0.5 miles
La Fattoria Restaurant
0.9 miles

Closest Airports

Liverpool John Lennon Airport
9.8 miles
Manchester Airport
27.6 miles

What Travelers Love About This Location

“Location, clean, friendly”

Chris

United Kingdom

9.1

“The plushness of the rooms,the location of the hotel to the train station,and a short walk to the town...and of course the friendliness of the staff.”

Tom

United Kingdom

“Great location, lovely food great staff”

Claire

United Kingdom

Are you missing any information about this area?

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1 Restaurant On Site

Kings' Grill

Food: British

Open for: Dinner

Menu: À la carte

House Rules Hallmark Hotel The Queen, Chester takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children are welcome

0 - 2 years

Can use an existing bed

FREE

The maximum number of children allowed in existing beds depends on the room you pick. Double-check your selected room for the maximum capacity.

No cribs are available

No extra beds are available

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Hallmark Hotel The Queen, Chester accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Car Parking is now GBP 10 Monday to Thursday and GBP 15 Friday to Sunday per 24 hours.

The dinner supplement is not available on New Year's Eve.

“We had a really lovely stay here. I know the area very well so it was a good location for us to get from the station to the hotel. They had our room prepared 2 hours early and the facilities we're great. Thank you. ”

Zhaania

“Lovely room in a classic old hotel across from the train station. Helpful staff and lovely pub rooms. Location only a few blocks from the town walls and the river (with restaurants). Our room was fine and bathroom excellent. Comfortable bed and good breakfast.”

Catherine

United States of America

“Good location for the centre. Short drive to the zoo. Bedroom was nice-good decor, nice bathroom, good space. Characteristic hotel, walkways are in keeping with history, nice garden area to look out on. We particularly liked having music played whilst eating dinner - live pianist, and mellow singing at breakfast.”

Helen

“No help at front desk with luggage until we couldn't find our rooms and became very upset. Parking is an extra fee and front desk had no idea if lots were full or not.”

Cristal

See all guest reviews for Hallmark Hotel The Queen, Chester

Newest Reviews for Hallmark Hotel The Queen, Chester

Reviewed: December 18, 2018

Sharon
United Kingdom
6.5

“ideal place to stay”
- • Leisure trip
- • Group of friends
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
The bath was dirty
breakfast wasn’t very hot

Stayed in December 2018
Reviewed: December 18, 2018

At
United Kingdom
3.8

“Would not recommend ”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The room smelt of damp and was extremely outdated. The bathroom was mouldy, had dirty glasses and the springs were poking through the mattress.
Reception area was lovely

Stayed in November 2018
Reviewed: December 18, 2018

Geoffrey
United Kingdom
7.1

Good
- • Solo traveler
- • Double Room
- • Stayed 1 night
See above comment
My stay at the hotel was for convenience as I was attending a family funeral and the reception after was held at the hotel. My only comment would be that there was only one member of staff serving behind the bar so there was a wait of nearly ten minutes to be served. Extra staff should have been called upon.

Stayed in December 2018
Reviewed: December 17, 2018

Lisa
United Kingdom
6.7

“Ok”
- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
I’m in a wheelchair and the lift was very small for us to fit in. Room was basic, window area dirty, camp bed uncomfortable and night time was so noisy with drunk people swearing and arguing
Hotel reception and longe and bar areas were nice

Stayed in December 2018
Reviewed: December 17, 2018

Katie
United Kingdom
10

Exceptional
- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything

Stayed in December 2018
Reviewed: December 16, 2018

Sarah
United Kingdom
8.3

Very Good
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The lift was broken
Staff were friendly and the room was clean and warm

Stayed in December 2018
Reviewed: December 16, 2018

Raymond
United Kingdom
7.5

“Location handy for town centre. Would stay there again.”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Radiator cold, someone came to try and repair but failed, when we used the shower water went on the floor. And the lights was very dim.
Bed was lovely

Stayed in December 2018
Reviewed: December 15, 2018

Vicki
United Kingdom
4.2

“Will not recommend or return”
- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Lack of heating in room staff advised no update continued no heat found fan heater in wardrobe had on throughout stay!! Staff in restaurant ins attentive waited 20 mins then called to attract attention!!!
Bed v comfortable

Stayed in December 2018
Reviewed: December 14, 2018

Margaret
United Kingdom
9.6

Exceptional
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Four poster wide bed, courtyard and decor

Stayed in December 2018
Reviewed: December 14, 2018

Jade
United Kingdom
6.7

Pleasant
- • Leisure trip
- • Group of friends
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
The room was so so hot on the night. The room we was in needed updating. Hairs in the bath before us showering.
Great location. Big spacious rooms. Lovely reception area.

Stayed in December 2018
Reviewed: December 14, 2018

Michael
United Kingdom
8.8

“Nice stay in a superb hotel, somewhat let down by the food!”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The buffet English breakfast was seriously overcooked, the scrambled eggs were inedible and the toaster set on fire - several times!
The room was very well appointed and the bed was very comfortable.the bathroom was clean and stylish

Stayed in December 2018
Reviewed: December 13, 2018

Llinos
United Kingdom
7.5

Good
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Unfortunately the room was very very warm and we were unable to open any windows. We also ate in the hotel restaurant on our first nights stay and were very very disappointed. Not worth the money we spent on food!
The location was great and the room was beautiful! All staff were friendly and super helpful!

Stayed in December 2018
Reviewed: December 12, 2018

Franklyn
United Kingdom
10

“Shakespeare meets Disney.”
- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing, it was perfect
It was a wonderful experience. Going back in time to the days of grandeur.

Stayed in December 2018
Reviewed: December 12, 2018

Antony
United Kingdom
7.5

“Good overall experience, would stay again, and take my pet again.”
- • With a pet
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Bathroom could benefit from a little refurbishment.

Stayed in December 2018
Reviewed: December 11, 2018

Danielle
United Kingdom
9.2

“Lovely atmosphere, close to town centre.”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Felt the room was rather tired. Furniture and bathroom looked like it could have done with updating.
Loved the feel of the hotel on arrival, very grand. Bed comfortable.

Stayed in December 2018

Sleeps	Room Type
	Executive Double Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Large rooms with free Wi-Fi and a sitting area, some rooms overlooking the terrace gardens. This room cannot accommodate an extra bed. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Wake-up service/Alarm clock • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Sofa • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Double Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom With city views and free Wi-Fi, this room has tea/coffee-making facilities and a private bathroom with a bathtub and a shower. Room Facilities: • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • City view • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom With free Wi-Fi, this room has tea/coffee-making facilities and a private bathroom with a bathtub and a shower. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Wake-up service/Alarm clock • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Superior Double Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Individually designed themed rooms with free Wi-Fi, satellite TV, CD and iPod players, luxury bathroom featuring a rain shower, and 24-hour deluxe room service. This room cannot accommodate an extra bed. Room Facilities: • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Family Room 1 full bed and 1 sofa bed	Show prices
Start of dialog content 댴 Private bathroom This family room has a seating area. Room Facilities: • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Single Room 1 twin bed	Show prices
Start of dialog content 댴 Private bathroom This single room features a seating area and satellite TV Room Facilities: • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Executive Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This twin room has a seating area. Room Facilities: • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	King Suite 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This suite features a sitting area. Room Facilities: • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Hairdryer • Iron • Suit press • Radio • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Electric kettle • Wardrobe or closet • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Hallmark Hotel The Queen, Chester

Hallmark Hotel The Queen, Chester This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Most Popular Facilities

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5 reasons to choose Hallmark Hotel The Queen, Chester

Why book with us?

See availability Hotel surroundings – Great location - show map Guests loved walking around the neighborhood!

Closest Landmarks

Restaurants & Markets

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

Kings' Grill

See availability Facilities of Hallmark Hotel The Queen, Chester Great facilities! Review score, 8.3

Most Popular Facilities

Outdoors

Health & Wellness Facilities

Pets

Activities

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Internet

Parking

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Hallmark Hotel The Queen, Chester

Hotel surroundings – Guests loved walking around the neighborhood!

Facilities of Hallmark Hotel The Queen, Chester Great facilities! Review score, 8.3

House Rules Hallmark Hotel The Queen, Chester takes special requests – add in the next step!