About this property

The Queen at Chester - Beautifully connected – Since 1860 With new jewels in our crown following a sparkling new £5millon refurbishment to public areas, Queen bedrooms and installed air conditioning. Welcome to the original railway hotel. Since 1860 we’ve been creating wonderful experiences for discerning travelers, located at the gateway to Chester we provide a welcome and stylish escape, a place to rest from your journey, and a luxurious and well-connected base to make the most of Chester and beyond. The hotel is famous for its rich heritage, stunning public areas serving great food, afternoon teas and signature cocktails, with its hidden gem – the terrace, a tranquil oasis in the heart of the city. Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time. Since opening in 1860, its hosted guests such as Charles Dickens, Cecil Rhodes and Lillie Langtry. All 218 bedrooms have complimentary Wi-Fi, a TV and 24-hour room service. The hotel also has 8 conference rooms to choose from, ideal for any event, meeting, or wedding.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

BW Premier Collection
Hotel chain/brand
BW Premier Collection

Property highlights

    • Located in the best-rated area in Chester, this hotel has an excellent location score of 9.1

    • Breakfast Info

    • Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
1 full bed
1 full bed
2 twin beds
2 full beds
1 king bed
1 full bed
1 full bed
1 full bed
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Donna
    United Kingdom United Kingdom
    Lovely place, clean and welcoming staff pleasant and accommodating. Would definitely go back
  • Randall
    United States United States
    The hotel was amazing! Every staff member I encountered was friendly and professional. I would highly recommend this hotel to anyone! I would especially like to single out Charmaine Rupa who works in the restaurant. She was exceptionally...
  • Emma
    United Kingdom United Kingdom
    Very impressed with the new style bedrooms Very clean very comfortable
  • Sean
    United Kingdom United Kingdom
    Everything was spot on and we couldn't fault it we had a lovely stay.
  • Jo
    Australia Australia
    Location near the train station. Able to store bags until room was ready. Nice old building.
  • Carol
    United States United States
    everything! The art and history, the spaciousness and wonderful rooms to sit in, professional staff.… Good food!
  • Dave
    United Kingdom United Kingdom
    comfy bed, great staff and really nice building. The food in the bar was reasonable and of good quality. location was good, in the centre and walkable. didn't have breakfast so can't comment on that.
  • David
    United Kingdom United Kingdom
    By the station. Great if you are visiting from a long way away.
  • Nadine
    United States United States
    Location right across from the train station was very convenient.
  • Dilys
    United Kingdom United Kingdom
    The room was excellent. It was very clean. The staff were helpful. The breakfast was great, especially the coffee and the selection of fruit.

Hotel area info

Restaurants

2 Restaurants On Site
  • Kings' Grill
    • Cuisine
      British
    • Open for
      Breakfast • Dinner
  • V&A
    • Open for
      Lunch • Dinner

House rules

The Queen at Chester Hotel, BW Premier Collection takes special requests – add in the next step!
Check-in
From 4:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardMaestro Cash is not accepted

The fine print

Must-know information for guests at this property

For hotel guests, located next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking spaces are subject to availability. Monday to Thursday; GBP 10 per night Friday to Sunday GBP 16 per night; GBP 12 per 24 hours.

£12 per 24 hours, payable on the machine in parking lot or using the QR code which is located at the reception desk.

The dinner supplement is not available on New Year's Eve.