This 4-star hotel has views of the Royal Liver Building and the River Mersey. It offers free Wi-Fi, a 18-metre indoor pool and air-conditioned rooms with satellite TVs. The modern rooms have individual private bathrooms with a shower, bath, a hairdryer and bathrobes. Tea/coffee making facilities are also provided, and most rooms have views of the river. The Harbour Leisure Club houses the pool, a whirlpool, a sauna, steam room and a state-of-the-art gym. The hotel restaurant serves modern international cuisine and The Lounge cocktail bar offers bar snacks and light meals. The Crowne Plaza also offers 24-hour room service. The Crowne Plaza Liverpool City Centre is just 0.8 miles from the famous Albert Dock. Liverpool James Street Railway Station can be reached in 5 minutes on foot, and the M&S Bank Arena Liverpool is a mile away.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand

Property highlights

Situated in the real heart of Liverpool, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
2 double beds
1 extra-large double bed
1 large double bed
2 double beds
1 double bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 757 reviews from the past 12 months.
Guests loved the Crowne Plaza Liverpool City Centre's prime <b>location</b> and <b>friendly staff</b>. <b>Breakfast</b> was praised for its variety and quality. <b>Room cleanliness</b> was appreciated, though comfort received mixed reviews due to dated decor. The <b>swimming pool</b> also had mixed feedback, with some finding it outdated.
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Categories:

Staff
9.2
Facilities
8.8
Cleanliness
9.0
Comfort
9.0
Value for money
8.0
Location
9.4
Free WiFi
8.7

Select topics to read reviews:

Guests who stayed here loved

  • Nikki
    United Kingdom United Kingdom
    Good location, greeted on arrival by two mounted police officers on beautiful horses! Good size room, lovely pool, friendly staff.
  • Jayne
    United Kingdom United Kingdom
    Clean, friendly staff, relaxed atmosphere, great location. Reasonable price, delicious breakfast.
  • Kevin
    United Kingdom United Kingdom
    Position on Mersey Proximity to all sights and city centre Facilities in hotel Staff friendliness
  • Darren
    United Kingdom United Kingdom
    The property is well placed looking over Albert Docks.
  • Steve
    United Kingdom United Kingdom
    Great location with excellent staff, great food and comfortable rooms.
  • Daniel
    United Kingdom United Kingdom
    Location, staff, Christmas attention to detail, comfortable room and bed, lovely sentiment with card and complementary drink for our anniversary and a beautiful bar; parking was also excellent
  • Paul
    United Kingdom United Kingdom
    The look inside fantastic lobby the staff were brilliant
  • David
    United Kingdom United Kingdom
    All the staff were very friendly and helpful...the concierge was very welcoming and informative for where to go...welcoming reception desk and all waiting staff at breakfast over 3 mornings were great
  • Claudia
    Malta Malta
    all was fine .. we were a group of 9 persons and all were satisfied. breakfast was very good and the cleanliness of the hotel is very good too.
  • Emma
    United Kingdom United Kingdom
    Excellent breakfast, comfortable room and great location. Staff very friendly and helpful. Really pleased with the stay.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Crowne Plaza Liverpool City Centre, an IHG Hotel
Great facilities! Review score, 8.8

Most popular facilities

  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Terrace

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and costs £19 per day.

  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Concierge service
  • Luggage storage
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Iron
  • Room service

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness classes
  • Fitness
  • Steam room
  • Hot tub/Jacuzzi
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • French

House rules
Crowne Plaza Liverpool City Centre, an IHG Hotel takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print
Need-to-know information for guests at this property

All guests require a valid credit or debit card at check-in.

Please note, children's restricted swimming times apply, please contact the property for more information.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Crowne Plaza Liverpool City Centre, an IHG Hotel

  • The prices at Crowne Plaza Liverpool City Centre, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Crowne Plaza Liverpool City Centre, an IHG Hotel on this page.

  • Check-in at Crowne Plaza Liverpool City Centre, an IHG Hotel is from 15:00, and check-out is until 11:00.

  • Room options at Crowne Plaza Liverpool City Centre, an IHG Hotel include:

    • Suite
    • Double

  • Guests staying at Crowne Plaza Liverpool City Centre, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • Buffet

  • Crowne Plaza Liverpool City Centre, an IHG Hotel has 1 restaurant:

    • Restaurant #1

  • Yes, Crowne Plaza Liverpool City Centre, an IHG Hotel is popular with guests booking family stays.

  • Crowne Plaza Liverpool City Centre, an IHG Hotel offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Swimming Pool
    • Fitness/spa locker rooms
    • Fitness
    • Steam room
    • Fitness classes

  • Crowne Plaza Liverpool City Centre, an IHG Hotel is 0.8 miles from the centre of Liverpool. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.