Hotel
 Crowne Plaza London - Docklands, an IHG Hotel

Travel Sustainable property

Royal Victoria Dock, Western Gateway, Newham, London, E16 1AL, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.1
Very Good
3,090 reviews

My stay was mostly very good. Staff were very friendly and efficient.

Derek Ireland

Lovely hotel staff. Amazing location. Excellent food.

Lawren United Kingdom

lovely clean hotel fantastic location for going to the o2 and taking the Uber boat to the city. The breakfast was lovely. The staff were fantastic.

Yumna United Kingdom

Good sized room and bed, and just 2 minutes walk from the Excel Centre. Spa facilities were available but we didn't have time to use them unfortunately.

Jonathan United Kingdom

Excellent location, lots of outside places to go that are a short walk away. Close to O2 and shopping and eateries. Room was very good size, although bath very small, and no walk in shower. Breakfast, and particularly dinner were excellent! Food was awesome, hot, full of flavour, well cooked - and staff service were outstanding. Their great service made up for the fiddly tech in the room, which said we could use HDMI and connect to the tv, but there was no HDMI cable provided!

Evie United Kingdom

The location and comfort was top notch. We returned because of this. I believe Fatima checked us in and she was knowledgeable and pleasant to work with. Everyone else was less than pleasant.

Shalanda Italy

I was greeted warmly by all staff, especially a lady called Fatima who was able to give me clear information on parking, facilities and check in. I was in town for a conference at Excel, hotel was perfect

Omar United Kingdom

Room was spacious, very comfy. Location ideal for Excel, I had dinner in the restaurant which was lovely and breakfast was fresh every morning. I would stay again (If the lift is repaired)

Not_your_starr United Kingdom

The room is really nice and big, super tidy and clean.

J United Kingdom

The Guest Service Manager Kass Hunegnaw is outstanding.

Nelson Germany
8.1
Very Good
3,090 reviews
  • What guests loved the most:
  • “My stay was mostly very good. Staff were very friendly and efficient.”
    Derek Derek Ireland Ireland
  • “Lovely hotel staff. Amazing location. Excellent food.”
    Lawren Lawren United Kingdom United Kingdom
  • “lovely clean hotel fantastic location for going to the o2 and taking the Uber boat to the city. The breakfast was lovely. The staff were fantastic.”
    Yumna Yumna United Kingdom United Kingdom
  • “Good sized room and bed, and just 2 minutes walk from the Excel Centre. Spa facilities were available but we didn't have time to use them unfortunately.”
    Jonathan Jonathan United Kingdom United Kingdom
  • “Excellent location, lots of outside places to go that are a short walk away. Close to O2 and shopping and eateries. Room was very good size, although bath very small, and no walk in shower.”
    Evie Evie United Kingdom United Kingdom
  • “The location and comfort was top notch. We returned because of this. I believe Fatima checked us in and she was knowledgeable and pleasant to work with. Everyone else was less than pleasant.”
    Shalanda Shalanda Italy Italy
  • “I was greeted warmly by all staff, especially a lady called Fatima who was able to give me clear information on parking, facilities and check in.”
    Omar Omar United Kingdom United Kingdom
  • “Room was spacious, very comfy. Location ideal for Excel, I had dinner in the restaurant which was lovely and breakfast was fresh every morning. I would stay again (If the lift is repaired)”
    Not_your_starr Not_your_starr United Kingdom United Kingdom
  • “The room is really nice and big, super tidy and clean.”
    J J United Kingdom United Kingdom
  • “The Guest Service Manager Kass Hunegnaw is outstanding.”
    Nelson Nelson Germany Germany

Categories:

  • Staff8.6
  • Facilities8.3
  • Cleanliness8.7
  • Comfort8.7
  • Value for money7.9
  • Location8.7
  • Free WiFi8.4

With a stylish restaurant and cocktail bar, Crowne Plaza London-Docklands features a modern leisure center with views over Royal Victoria Dock. The 4-star hotel is a 10-minute drive from Canary Wharf.

The luxury bedrooms have Wi-Fi access and a large work desk. All rooms feature quality linens, air conditioning and a flat-screen TV with on-demand movies.

Guests can enjoy modern European cuisine in the Docklands Bar & Grill. The contemporary bar features chandeliers and lounge chairs, and offers a range of fine wines and imaginative cocktails.

The Quad Club and Spa has a fully equipped fitness center and a modern fitness studios, along with an indoor swimming pool. Along with a hot tub, sauna, and a steam room, guests can relax with luxury spa treatments in one of the 3 modern treatment rooms.

Crowne Plaza London Docklands Hotel is just a 5-minute walk from the ExCel Exhibition Center. Private parking is available on site, and London City Airport is just a 10-minute drive away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Crowne Plaza London - Docklands, an IHG Hotel has been welcoming Booking.com guests since Sept 1, 2005
 Hotel chain/brand: Crowne Plaza Hotels & Resorts

Show me more

Most popular amenities

1 swimming pool
Free WiFi
Parking
Family rooms
Spa
Non-smoking rooms
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Top Location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 13056 lists

Availability

When would you like to stay at Crowne Plaza London - Docklands, an IHG Hotel?

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Lock in a great price for your upcoming stay

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4 reasons to choose Crowne Plaza London - Docklands, an IHG Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.1
Very Good · 3,090 reviews
Read all reviews
Categories:
  • Staff8.6
  • Facilities8.3
  • Cleanliness8.7
  • Comfort8.7
  • Value for money7.9
  • Location8.7
  • Free WiFi8.4

Select topics to read reviews:

See what guests loved the most:

  • Derek
    IrelandIreland
    “My stay was mostly very good. Staff were very friendly and efficient.”
  • Lawren
    United KingdomUnited Kingdom
    “Lovely hotel staff. Amazing location. Excellent food.”
  • Yumna
    United KingdomUnited Kingdom
    “lovely clean hotel fantastic location for going to the o2 and taking the Uber boat to the city. The breakfast was lovely. The staff were fantastic.”
  • Jonathan
    United KingdomUnited Kingdom
    “Good sized room and bed, and just 2 minutes walk from the Excel Centre. Spa facilities were available but we didn't have time to use them unfortunately.”
  • Evie
    United KingdomUnited Kingdom
    “Excellent location, lots of outside places to go that are a short walk away. Close to O2 and shopping and eateries. Room was very good size, although bath very small, and no walk in shower. Breakfast, and particularly dinner were excellent! Food...”
  • Shalanda
    ItalyItaly
    “The location and comfort was top notch. We returned because of this. I believe Fatima checked us in and she was knowledgeable and pleasant to work with. Everyone else was less than pleasant.”
  • Omar
    United KingdomUnited Kingdom
    “I was greeted warmly by all staff, especially a lady called Fatima who was able to give me clear information on parking, facilities and check in. I was in town for a conference at Excel, hotel was perfect”
  • Not_your_starr
    United KingdomUnited Kingdom
    “Room was spacious, very comfy. Location ideal for Excel, I had dinner in the restaurant which was lovely and breakfast was fresh every morning. I would stay again (If the lift is repaired)”
  • J
    United KingdomUnited Kingdom
    “The room is really nice and big, super tidy and clean.”
  • Nelson
    GermanyGermany
    “The Guest Service Manager Kass Hunegnaw is outstanding.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • What is time is the late check out?
    Our check out time is 11am. If available we can offer a late check out until 5pm, at the cost of £10.00 per hour.
    Answered on December 31, 2019
  • Spa access?
    All of our guests have access to the Quad Club. This includes the use of the swimming pool, gym, jacuzzi, sauna and steam room. Any treatments have to be booked and paid for in advance.
    Asked about: Queen Room with Sofa Bed • Answered on December 31, 2019
  • Do you have bath robes to use for swimming pool
    Bath robes and slippers are only provided in our Suites. However, towels can be provided at the Quad Club reception desk for the use of the pool.
    Asked about: Standard Double or Twin Room • Answered on October 14, 2019
  • Is the breakfast room serviced?
    Yes, as long as you place your order the night before.
    Asked about: Queen Room with Sofa Bed • Answered on December 31, 2019
  • How much would a taxi roughly be from the hotel to the O2?
    A taxi costs approximately £20.00 from the hotel to the O2 Arena.
    Answered on November 12, 2019

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • O2 Arena
    0.9 miles
  • Brick Lane Music Hall
    1 miles
  • The Valley
    1.7 miles
  • Docklands
    1.8 miles
Restaurants & cafes
  • Restaurant Docklands Bar & Grill
    0.1 miles
Top attractions
  • Stratford City Westfield
    2.5 miles
  • Stratford Tube Station
    2.5 miles
  • Tower of London
    4.2 miles
  • London Eye
    6 miles
  • Big Ben
    6.3 miles
  • Houses of Parliament
    6.3 miles
  • Trafalgar Square
    6.4 miles
  • Piccadilly Circus
    6.7 miles
  • Buckingham Palace
    7 miles
  • intu Lakeside Shopping Centre
    11.4 miles
Natural Beauty
  • River River Thames
    0.1 miles
Public transit
  • Subway Canning Town Tube Station
    0.7 miles
  • Subway North Greenwich Tube Station
    0.9 miles
  • Subway Silvertown
    1.2 miles
  • Subway Tube Station
    1.5 miles
  • Subway Plaistow Tube Station
    1.6 miles
  • Subway Canary Wharf Tube Station
    1.7 miles
Closest Airports
  • London City Airport
    1.3 miles
  • London Heathrow Airport
    20.5 miles
  • London Gatwick Airport
    25.5 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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2 Restaurants On Site

    Docklands Bar & Grill

    Food: European

    Menu: À la carte

    Docklands Bar & Grill

    Food: European

Travel Proud
Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Crowne Plaza London - Docklands, an IHG Hotel

Most popular amenities

1 swimming pool
Free WiFi
Parking
Family rooms
Spa
Non-smoking rooms
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Outdoor furniture
  • Terrace
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs GBP 25 per day.
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Indoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Opening times
  • All ages welcome
Spa
  • Locker rooms
  • Fitness
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • Hindi
  • Italian
  • Polish
  • Romanian
Missing some information? Yes / No
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House rules Crowne Plaza London - Docklands, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of GBP 50 is required on arrival. That's about 61.45USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Crowne Plaza London - Docklands, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that for groups over 9 rooms or more special terms and conditions will apply. Kindly note that for nonrefundable bookings, the same card that is used for payment must be present upon arrival.

Please contact the property if for any reason the same card cannot be present upon check in.
Children 16 years old have are classed as a child ilimited Spa access Monday to Thursday 09:00 - 12:00 and 15:00 - 18:30, and on Friday, Saturday, Sunday and Bank Holidays 08:30 - 12:00 and 16:00 - 19:30. The hotel will ask for a valid credit card to take a pre authorization. Check in will be declined if the name on the card does not match the guest name.

Kindly note that there is external building refurbishment work taking place on weekdays only. The hotel has limited parking onsite.

A damage deposit of GBP 50 is required on arrival. That's about 61.45USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Crowne Plaza London - Docklands, an IHG Hotel

  • Crowne Plaza London - Docklands, an IHG Hotel is 6.2 miles from the center of London.

  • The prices at Crowne Plaza London - Docklands, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Crowne Plaza London - Docklands, an IHG Hotel has 4 restaurants:

    • Docklands Bar & Grill
    • Docklands Bar & Grill
    • Docklands Bar & Grill
    • Docklands Bar & Grill

  • Room options at Crowne Plaza London - Docklands, an IHG Hotel include:

    • Twin/Double
    • Double
    • Suite
    • Twin

  • Crowne Plaza London - Docklands, an IHG Hotel offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Fitness
    • Locker rooms
    • Steam room
    • Spa facilities
    • Indoor pool (year-round)

  • Check-in at Crowne Plaza London - Docklands, an IHG Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Crowne Plaza London - Docklands, an IHG Hotel on this page.

  • Guests staying at Crowne Plaza London - Docklands, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.