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Hotel
Crowne Plaza London - Docklands, an IHG Hotel
Hotel
Travel Sustainable property
Royal Victoria Dock, Western Gateway, Newham, London, E16 1AL, United Kingdom – Great location - show map
After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
Location is great. The room was clean and comfortable. The stuff was kind. Pool was nice and clean
Hagit
Israel
IsraelHaving free access to the pool to enjoy an early morning or late afternoon swim is great. The location on the Thames River is fantastic for a relaxing & safe evening stroll. It is minutes away from the station which has great access to DLR to the underground, O2, Uber taxi boats, restaurants & grocery stores.
Katerine
Kuwait
KuwaitFatima was extremely professional, she went above and beyond to take care of our needs.
Tariq
United States of America
United States of AmericaGood Location away from busy downtown area. Easy to walk to the Underground.
Becker
United States of America
United States of AmericaGreat location and room was fantastic. Staff very helpful and friendly.
Natalie
United Kingdom
United KingdomMy stay was mostly very good. Staff were very friendly and efficient.
Derek
Ireland
IrelandLovely hotel staff. Amazing location. Excellent food.
Lawren
United Kingdom
United Kingdomlovely clean hotel fantastic location for going to the o2 and taking the Uber boat to the city. The breakfast was lovely. The staff were fantastic.
Yumna
United Kingdom
United KingdomGood sized room and bed, and just 2 minutes walk from the Excel Centre. Spa facilities were available but we didn't have time to use them unfortunately.
Jonathan
United Kingdom
United KingdomExcellent location, lots of outside places to go that are a short walk away. Close to O2 and shopping and eateries. Room was very good size, although bath very small, and no walk in shower. Breakfast, and particularly dinner were excellent! Food was awesome, hot, full of flavour, well cooked - and staff service were outstanding. Their great service made up for the fiddly tech in the room, which said we could use HDMI and connect to the tv, but there was no HDMI cable provided!
Evie
United Kingdom
United Kingdom
Crowne Plaza London - Docklands, an IHG Hotel
8.0
Very Good
3,228 reviews
- What guests loved the most:
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Hagit
Israel
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Katerine
Kuwait
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Tariq
United States of America
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Becker
United States of America
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Natalie
United Kingdom
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Derek
Ireland
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Lawren
United Kingdom
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Yumna
United Kingdom
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Jonathan
United Kingdom
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Evie
United Kingdom
Categories:
With a stylish restaurant and cocktail bar, Crowne Plaza London-Docklands features a modern leisure center with views over Royal Victoria Dock. The 4-star hotel is a 10-minute drive from Canary Wharf.
The luxury bedrooms have Wi-Fi access and a large work desk. All rooms feature quality linens, air conditioning and a flat-screen TV with on-demand movies.
Guests can enjoy modern European cuisine in the Docklands Bar & Grill. The contemporary bar features chandeliers and lounge chairs, and offers a range of fine wines and imaginative cocktails.
The Quad Club and Spa has a fully equipped fitness center and a modern fitness studios, along with an indoor swimming pool. Along with a hot tub, sauna, and a steam room, guests can relax with luxury spa treatments in one of the 3 modern treatment rooms.
Crowne Plaza London Docklands Hotel is just a 5-minute walk from the ExCel Exhibition Center. Private parking is available on site, and London City Airport is just a 10-minute drive away.
Couples in particular like the location – they rated it 8.8 for a two-person trip.
Most popular amenities
1 swimming pool
Free WiFi
Parking
Family rooms
Spa
Non-smoking rooms
Bar
Room Type
Sleeps
Premium Room
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
4 reasons to choose Crowne Plaza London - Docklands, an IHG Hotel
Categories:
Select topics to read reviews:
See what guests loved the most:
- Hagit
Israel“Location is great. The room was clean and comfortable. The stuff was kind. Pool was nice and clean” 
Katerine
Kuwait“Having free access to the pool to enjoy an early morning or late afternoon swim is great. The location on the Thames River is fantastic for a relaxing & safe evening stroll. It is minutes away from the station which has great access to DLR to the...”- Tariq
United States of America“Fatima was extremely professional, she went above and beyond to take care of our needs.” 
BeckerUnited States of America“Good Location away from busy downtown area. Easy to walk to the Underground.”
Natalie
United Kingdom“Great location and room was fantastic. Staff very helpful and friendly.”
Derek
Ireland“My stay was mostly very good. Staff were very friendly and efficient.”
LawrenUnited Kingdom“Lovely hotel staff. Amazing location. Excellent food.”
YumnaUnited Kingdom“lovely clean hotel fantastic location for going to the o2 and taking the Uber boat to the city. The breakfast was lovely. The staff were fantastic.”
JonathanUnited Kingdom“Good sized room and bed, and just 2 minutes walk from the Excel Centre. Spa facilities were available but we didn't have time to use them unfortunately.”
EvieUnited Kingdom“Excellent location, lots of outside places to go that are a short walk away. Close to O2 and shopping and eateries. Room was very good size, although bath very small, and no walk in shower. Breakfast, and particularly dinner were excellent! Food...”
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
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What is time is the late check out?Our check out time is 11am. If available we can offer a late check out until 5pm, at the cost of £10.00 per hour.Answered on December 31, 2019
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Spa access?All of our guests have access to the Quad Club. This includes the use of the swimming pool, gym, jacuzzi, sauna and steam room. Any treatments have to be booked and paid for in advance.Asked about: Standard Double Room with Single Sofa Bed • Answered on December 31, 2019
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Do you have bath robes to use for swimming poolBath robes and slippers are only provided in our Suites. However, towels can be provided at the Quad Club reception desk for the use of the pool.Asked about: Standard Room • Answered on October 14, 2019
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Is the breakfast room serviced?Yes, as long as you place your order the night before.Asked about: Standard Double Room with Single Sofa Bed • Answered on December 31, 2019
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How much would a taxi roughly be from the hotel to the O2?A taxi costs approximately £20.00 from the hotel to the O2 Arena.Answered on November 12, 2019
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Still looking?
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What's nearby
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O2 Arena0.9 miles
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Brick Lane Music Hall1 miles
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The Valley1.7 miles
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Docklands1.8 miles
Restaurants & cafes
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Restaurant Docklands Bar & Grill0.1 miles
Top attractions
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Stratford City Westfield2.5 miles
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Stratford Tube Station2.5 miles
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Tower of London4.2 miles
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London Eye6 miles
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Big Ben6.3 miles
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Houses of Parliament6.3 miles
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Trafalgar Square6.4 miles
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Piccadilly Circus6.7 miles
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Buckingham Palace7 miles
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intu Lakeside Shopping Centre11.4 miles
Natural Beauty
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River River Thames0.1 miles
Public transit
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Subway Canning Town Tube Station0.7 miles
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Subway North Greenwich Tube Station0.9 miles
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Subway Silvertown1.2 miles
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Subway Tube Station1.5 miles
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Subway Plaistow Tube Station1.6 miles
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Subway Canary Wharf Tube Station1.7 miles
Closest Airports
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London City Airport1.3 miles
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London Heathrow Airport20.5 miles
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London Gatwick Airport25.5 miles
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All distances are measured in straight lines. Actual travel distances may vary.
2 Restaurants On Site
Docklands Bar & Grill
Food: European
Docklands Bar & Grill
Food: European
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
Amenities of Crowne Plaza London - Docklands, an IHG Hotel
Outdoors
Food & Drink
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs GBP 25 per day.
Front Desk Services
Cleaning Services
Business Facilities
Safety & security
General
Indoor swimming pool
Spa
Languages Spoken
House rules Crowne Plaza London - Docklands, an IHG Hotel takes special requests – add in the next step!
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of GBP 50 is required on arrival. That's about 61.12USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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Free |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
This property doesn't offer extra beds.
The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Crowne Plaza London - Docklands, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that for groups over 9 rooms or more special terms and conditions will apply. Kindly note that for nonrefundable bookings, the same card that is used for payment must be present upon arrival.
Please contact the property if for any reason the same card cannot be present upon check in.
Children 16 years old have are classed as a child ilimited Spa access Monday to Thursday 09:00 - 12:00 and 15:00 - 18:30, and on Friday, Saturday, Sunday and Bank Holidays 08:30 - 12:00 and 16:00 - 19:30. The hotel will ask for a valid credit card to take a pre authorization. Check in will be declined if the name on the card does not match the guest name.
Kindly note that there is external building refurbishment work taking place on weekdays only. The hotel has limited parking onsite.
Please contact the property if for any reason the same card cannot be present upon check in.
Children 16 years old have are classed as a child ilimited Spa access Monday to Thursday 09:00 - 12:00 and 15:00 - 18:30, and on Friday, Saturday, Sunday and Bank Holidays 08:30 - 12:00 and 16:00 - 19:30. The hotel will ask for a valid credit card to take a pre authorization. Check in will be declined if the name on the card does not match the guest name.
Kindly note that there is external building refurbishment work taking place on weekdays only. The hotel has limited parking onsite.
A damage deposit of GBP 50 is required on arrival. That's about 61.12USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Crowne Plaza London - Docklands, an IHG Hotel
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The prices at Crowne Plaza London - Docklands, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Crowne Plaza London - Docklands, an IHG Hotel on this page.
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Crowne Plaza London - Docklands, an IHG Hotel offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Massage
- Steam room
- Locker rooms
- Spa facilities
- Swimming pool
- Fitness
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Crowne Plaza London - Docklands, an IHG Hotel has 4 restaurants:
- Docklands Bar & Grill
- Docklands Bar & Grill
- Docklands Bar & Grill
- Docklands Bar & Grill
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Guests staying at Crowne Plaza London - Docklands, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Vegan
- Gluten-free
- Buffet
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Crowne Plaza London - Docklands, an IHG Hotel is 6.2 miles from the center of London.
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Check-in at Crowne Plaza London - Docklands, an IHG Hotel is from 3:00 PM, and check-out is until 11:00 AM.
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Room options at Crowne Plaza London - Docklands, an IHG Hotel include:
- Twin/Double
- Double
- Single
