Hotel Mackays Hotel

Travel Sustainable property

Union Street, Wick, KW1 5ED, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.3
Very Good
325 reviews

This is personal, old-fashioned hospitality at its very best.

Bill United Kingdom

We were welcomed by a complimentary triple - a lovely touch.

Jesse United Kingdom

happy with all things apart from noise from the road

Hans United Kingdom

Excellent food Great service Friendly and thoughtful staff Nothing

Robert United Kingdom

Wick is a bit of a run down place, although worth a visit if you are doing the NC500 and Mackays is a bit of an oasis for travellers. The hotel has seen better times, but it is comfortable and clean and the staff are superb and attentive. Our room was huge and the bed was very comfortable (and huge). We had dinner in the No.1 Bistro which was very good; breakfast was also very good.

Gary United Kingdom

Good varied breakfast. Hot food was cooked to order and excellent. Only a short distance from the railway station.

Teresa United Kingdom

rooms ready nice and early having been up over 30 hours, staff friendly and breakfast excellent

Angela United Kingdom

Food was excellent in restaurant on night we arrived. Breakfast was also excellent in morning. Staff were all extremely friendly.

Marie United Kingdom

The room was big, clean and comfortable. Nice bathroom. Staff was very nice. Breakfast was very good. A very nice stay in Wick. The view on the river is very nice.

Elodie United Kingdom

The breakfast was very good but the best part of our stay was the dinner in Bistro No. 1. The service and food were both excellent; it was one of the best dinners on our Scotland trip.

Kathryn United Kingdom
8.3
Very Good
325 reviews
  • What guests loved the most:
  • “This is personal, old-fashioned hospitality at its very best.”
    Bill Bill United Kingdom United Kingdom
  • “We were welcomed by a complimentary triple - a lovely touch.”
    Jesse Jesse United Kingdom United Kingdom
  • “happy with all things apart from noise from the road”
    Hans Hans United Kingdom United Kingdom
  • “Excellent food Great service Friendly and thoughtful staff Nothing”
    Robert Robert United Kingdom United Kingdom
  • “Wick is a bit of a run down place, although worth a visit if you are doing the NC500 and Mackays is a bit of an oasis for travellers.”
    Gary Gary United Kingdom United Kingdom
  • “Good varied breakfast. Hot food was cooked to order and excellent. Only a short distance from the railway station.”
    Teresa Teresa United Kingdom United Kingdom
  • “rooms ready nice and early having been up over 30 hours, staff friendly and breakfast excellent”
    Angela Angela United Kingdom United Kingdom
  • “Food was excellent in restaurant on night we arrived. Breakfast was also excellent in morning. Staff were all extremely friendly.”
    Marie Marie United Kingdom United Kingdom
  • “The room was big, clean and comfortable. Nice bathroom. Staff was very nice. Breakfast was very good. A very nice stay in Wick. The view on the river is very nice.”
    Elodie Elodie United Kingdom United Kingdom
  • “The breakfast was very good but the best part of our stay was the dinner in Bistro No. 1. The service and food were both excellent; it was one of the best dinners on our Scotland trip.”
    Kathryn Kathryn United Kingdom United Kingdom

Categories:

  • Staff9.1
  • Facilities8.3
  • Cleanliness8.7
  • Comfort8.6
  • Value for money8.0
  • Location8.7
  • Free WiFi8.2

In Wick, in the beautiful area of Caithness in the Northern Highlands, Mackays offers award-winning service and fine food in No1 Bistro, as well as free Wi-Fi and parking.

Built in 1883, Hotel is regularly updated, combining attractive period features with simple, stylish touches for a relaxed atmosphere. Rooms have a wide-screen TV, free Wi-Fi and a guide to the local area.

No1 Bistro serves local produce and fish from the boats of nearby Scrabster. In the friendly bar, whiskey and wines are a specialty.

The Orkney Islands are a ferry ride away, and you can visit The Castle of Mey, which was home to the Queen Mother for many years.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Mackays Hotel has been welcoming Booking.com guests since Sept 29, 2009

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Most popular amenities

Free parking
Pet friendly
Free WiFi
Bar

Property Highlights

Top Location: Highly rated by recent guests (8.7)

Great Food: Meals here are highly recommended!

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish, Vegetarian, Buffet

FREE parking!

Saved to 125 lists

Availability

When would you like to stay at Mackays Hotel?

Check-in date
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Approximate prices in USD for a 1-night stay
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Sleeps Room Type Price
Max adults: 2
Classic Double
  • 1 full bed
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Max adults: 2
Superior Double/Twin Room
  • 1 king bed
or
  • 2 twin beds
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Max adults: 2. Max children: 2
Family Room
  • 1 full bed
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Max adults: 2
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Max adults: 2
Standard Double or Twin Room
  • 1 king bed
or
  • 2 twin beds
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Travel Sustainable property

Travel Sustainable property

This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

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4 reasons to choose Mackays Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.3
Very Good · 325 reviews
Read all reviews
Categories:
  • Staff9.1
  • Facilities8.3
  • Cleanliness8.7
  • Comfort8.6
  • Value for money8.0
  • Location8.7
  • Free WiFi8.2

Select topics to read reviews:

See what guests loved the most:

  • Bill United Kingdom

    “This is personal, old-fashioned hospitality at its very best.”

  • Jesse United Kingdom

    “We were welcomed by a complimentary triple - a lovely touch.”

  • Hans United Kingdom

    “happy with all things apart from noise from the road”

  • Robert United Kingdom

    “Excellent food Great service Friendly and thoughtful staff Nothing”

  • Gary United Kingdom

    “Wick is a bit of a run down place, although worth a visit if you are doing the NC500 and Mackays is a bit of an oasis for travellers. The hotel has seen better times, but it is comfortable and clean and the staff are superb and attentive. Our room was huge and the bed was very comfortable (and huge). We had dinner in the No.1 Bistro which was very good; breakfast was also very good.”

  • Teresa United Kingdom

    “Good varied breakfast. Hot food was cooked to order and excellent. Only a short distance from the railway station.”

  • Angela United Kingdom

    “rooms ready nice and early having been up over 30 hours, staff friendly and breakfast excellent”

  • Marie United Kingdom

    “Food was excellent in restaurant on night we arrived. Breakfast was also excellent in morning. Staff were all extremely friendly.”

  • Elodie United Kingdom

    “The room was big, clean and comfortable. Nice bathroom. Staff was very nice. Breakfast was very good. A very nice stay in Wick. The view on the river is very nice.”

  • Kathryn United Kingdom

    “The breakfast was very good but the best part of our stay was the dinner in Bistro No. 1. The service and food were both excellent; it was one of the best dinners on our Scotland trip.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Mackays Hotel

Welcoming Booking.com guests since Sept 29, 2009

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Is off road parking available, please?

    hi, We have on street parking. We are located on a one way street with no restrictions so parking available on either side of street. The street is fairly quiet and no problems with parking. Regards Donna

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    Answered on August 29, 2020
  • Is there a cot provided?

    Hi, if one is requested we have travel cots that can be set up in most rooms. Thanks Jen

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    Asked about: One-Bedroom Apartment • Answered on August 27, 2019
  • Are there bed settees in the classic doubles?

    Hello, there are no bed settees in the classic doubles. Regards Helen

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    Answered on February 19, 2020
  • Could we book in for an evening meal on the night of our stay please ( 23rd Aug ) 7.30 would be lovely regards Gill Rowley

    Dear Gill We have 7pm or 8pm available which would you prefer? Warm regards Ellie

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    Answered on July 10, 2021
  • Is the double room en suite regards stuart

    Good Afternoon All rooms in our hotel are en - suite Kind Regards Fiona

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    Answered on November 6, 2021
  • Hi are pets allowed.

    Hi We are pet a friendly hotel and allow dogs in the reception area and bar lounge where you can have breakfast & dine with us. Unfortunately we dont allow pets in the hotel rooms but have dog friendly apartments adjacent to the hotel Regards Fion

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    Asked about: Classic Double • Answered on March 1, 2021
  • is there a lift or ground floor accommodation

    We do not have any ground floor accommodation in the hotel - but have a lift that services all three floors. We also have ground floor accommodation in our apartments adjacent to the hotel Kind Regards Fiona

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    Answered on January 6, 2020
  • Please can you confirm you have 1 double room on monday 23rd August, 2 adults plus 1 small dog for 1 night B/B

    Hello Our dog friendly accommodation is on our apartments just beside the hotel. The rate for August via booking.com including their commission is £139 plus £10 allergy cleaning charge. Many thanks Helen

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    Answered on March 14, 2021
  • Hi I have reserved a room today but didn’t manage to complete the form Can you advice is my booking has been accepted Thanks Deborah Presley

    Hello I am sorry there is no record of your booking through booking.com. If you'd like to book you might be best doing this direct. Warm regards Helen

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    Answered on November 2, 2021
Hotel surroundings *
Great location - show map
What's nearby
  • Sinclair's Bay
    4.3 miles
Restaurants & cafes
  • Restaurant No 1 Bistro
    0 miles
  • Cafe/Bar No 1 Bistro
    0 miles
Natural Beauty
  • Ocean/Sea North Sea
    0.5 miles
  • Lake Loch Watten
    10 miles
  • Mountain Morven
    12 miles
  • River Wick River
    0 miles
Closest Airports
  • Wick John O’Groats Airport
    1.2 miles
  • Kirkwall Airport
    36.4 miles
How to get to Mackays Hotel from Wick John O’Groats Airport
    Taxi
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
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1 Restaurant On Site

    Restaurant

    Menu: À la carte

Amenities of Mackays Hotel

Most popular amenities

Free parking
Pet friendly
Free WiFi
Bar
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available at a location nearby (reservation is not needed).
  • Electric vehicle charging station
  • Street parking
Services
  • Shared lounge/TV area
  • Baggage storage
  • Fax/Photocopying Additional charge
  • Packed lunches
  • Express check-in/out
  • Dry cleaning Additional charge
  • Laundry Additional charge
  • Meeting/Banquet facilities Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
General
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Elevator
  • Non-smoking rooms
Languages Spoken
  • English
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House rules
Mackays Hotel takes special requests – add in the next step!

Check-in

3:00 PM - 6:30 PM

Check-out

7:30 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
£15 per child, per night
Extra bed by request
£20 per child, per night
3+ years
Extra bed by request
£20 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Maestro Mastercard Visa Switch Solo Mackays Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note, the hotel does not accept American Express.

FAQs about Mackays Hotel

  • The prices at Mackays Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Mackays Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Buffet
    • À la carte

  • Mackays Hotel offers the following activities/services (charges may apply):

    • Golf course (within 2 miles)

  • Mackays Hotel is 1,500 feet from the center of Wick.

  • From the nearest airport, you can get to Mackays Hotel by:

    • Taxi 5min

  • Mackays Hotel has 1 restaurant:

    • Restaurant

  • Room options at Mackays Hotel include:

    • Double
    • Twin/Double
    • Family
    • Apartment

  • The following parking options are available to guests staying at Mackays Hotel (subject to availability):

    • Parking
    • Street parking
    • Electric vehicle charging station
    • Free parking

  • Check-in at Mackays Hotel is from 3:00 PM, and check-out is until 11:00 AM.