Hotel
 Malmaison Newcastle

Travel Sustainable property

Quayside, Newcastle upon Tyne, NE1 3DX, United Kingdom – Excellent location – show map

Excellent location – rated 9.5/10! (score from 3174 reviews)

Real guests • Real stays • Real opinions

8.6
Excellent
3,174 reviews

The room had a good view of the bridge and the river and there were plenty of things to do that were walking distance away.

Christopher United States of America

We requested and were given a room on the river side, so the view was great.

Mary United States of America

Views of the Tyne and millennium bridge were exceptional. the room was very large and the bed was so comfortable. I thought h tbereakfast was pricy at £18 each, but after having the breakfast it was well worth it. The staff were amazing and nothing was a problem to them

Susan United Kingdom

beautiful property and very well presented. a lovely building with plenty of character

Mark United Kingdom

We ate in the restaurant and the food was excellent. The staff were exceptional

Valerie United Kingdom

Great location, perfect for the Sage and great view of the river. Fabulous food, we ate in the restaurant both nights because it was so good and breakfast was also delicious - although they ran out of pastries on day 2. Tiny gym was available for use which was a bonus.

Niki United Kingdom

The hotel room was comfy and spacious, and had all we needed, it was in a perfect location and the breakfast was excellent

Kevin United Kingdom

Staff really friendly and helpful. Room good size, clean and well appointed.

Nigel United Kingdom

Really made welcome. Great staff and great accommodation thank you

Mark United Kingdom

Loved every minute of the stay, would have liked to stay longer

Jowena United Kingdom
8.6
Excellent
3,174 reviews
  • What guests loved the most:
  • “The room had a good view of the bridge and the river and there were plenty of things to do that were walking distance away.”
    Christopher Christopher United States of America United States of America
  • “We requested and were given a room on the river side, so the view was great.”
    Mary Mary United States of America United States of America
  • “Views of the Tyne and millennium bridge were exceptional. the room was very large and the bed was so comfortable.”
    Susan Susan United Kingdom United Kingdom
  • “beautiful property and very well presented. a lovely building with plenty of character”
    Mark Mark United Kingdom United Kingdom
  • “We ate in the restaurant and the food was excellent. The staff were exceptional”
    Valerie Valerie United Kingdom United Kingdom
  • “Great location, perfect for the Sage and great view of the river. Fabulous food, we ate in the restaurant both nights because it was so good and breakfast was also delicious - although they ran out of...”
    Niki Niki United Kingdom United Kingdom
  • “The hotel room was comfy and spacious, and had all we needed, it was in a perfect location and the breakfast was excellent”
    Kevin Kevin United Kingdom United Kingdom
  • “Staff really friendly and helpful. Room good size, clean and well appointed.”
    Nigel Nigel United Kingdom United Kingdom
  • “Really made welcome. Great staff and great accommodation thank you”
    Mark Mark United Kingdom United Kingdom
  • “Loved every minute of the stay, would have liked to stay longer”
    Jowena Jowena United Kingdom United Kingdom

Categories:

  • Staff9.2
  • Facilities8.6
  • Cleanliness8.9
  • Comfort9.0
  • Value for money8.1
  • Location9.5
  • Free WiFi8.9

Stay in the heart of Newcastle upon Tyne – Excellent location – show map

On the banks of the River Tyne, tucked away in Newcastle's vibrant Quayside, this stunning 4-star boutique hotel offers stylish rooms, superb views, a gym, a luxurious spa and free WiFi throughout.

The Malmaison Newcastle is housed in a beautifully converted river-front warehouse, just yards from the Gateshead Millennium Bridge. Decorated in deep purples and plush velvets, it has a dramatic, eye-catching modern style.

Many of the boutique-style rooms have fantastic views of the River Tyne. Each has mood lighting and a satellite flat-screen Freeview TV. The private bathrooms have power showers and luxury toiletries.

With breathtaking views of the river, the bar offers fine wines and fabulous cocktails, while the brasserie serves delicious cuisine made with fresh, local ingredients.

This is our guests' favorite part of Newcastle upon Tyne, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Malmaison Newcastle has been welcoming Booking.com guests since Jun 3, 2009
 Hotel chain/brand: Malmaison

Show me more

Most popular amenities

Parking
Spa
Free WiFi
Pet friendly
Fitness center
Restaurant
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the heart of Newcastle upon Tyne, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish, Vegetarian, Vegan

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 2889 lists

Availability

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
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4 reasons to choose Malmaison Newcastle

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.6
Excellent · 3,174 reviews
Read all reviews
  • Staff9.2
  • Facilities8.6
  • Cleanliness8.9
  • Comfort9.0
  • Value for money8.1
  • Location9.5
    View
  • Free WiFi8.9

Select topics to read reviews:

See what guests loved the most:

  • C
    Christopher
    United States of AmericaUnited States of America
    “The room had a good view of the bridge and the river and there were plenty of things to do that were walking distance away.”
  • Mary
    United States of AmericaUnited States of America
    “We requested and were given a room on the river side, so the view was great.”
  • Susan
    United KingdomUnited Kingdom
    “Views of the Tyne and millennium bridge were exceptional. the room was very large and the bed was so comfortable. I thought h tbereakfast was pricy at £18 each, but after having the breakfast it was well worth it. The staff were amazing and nothing...”
  • M
    Mark
    United KingdomUnited Kingdom
    “beautiful property and very well presented. a lovely building with plenty of character”
  • Valerie
    United KingdomUnited Kingdom
    “We ate in the restaurant and the food was excellent. The staff were exceptional”
  • Niki
    United KingdomUnited Kingdom
    “Great location, perfect for the Sage and great view of the river. Fabulous food, we ate in the restaurant both nights because it was so good and breakfast was also delicious - although they ran out of pastries on day 2. Tiny gym was available for...”
  • Kevin
    United KingdomUnited Kingdom
    “The hotel room was comfy and spacious, and had all we needed, it was in a perfect location and the breakfast was excellent”
  • Nigel
    United KingdomUnited Kingdom
    “Staff really friendly and helpful. Room good size, clean and well appointed.”
  • Mark
    United KingdomUnited Kingdom
    “Really made welcome. Great staff and great accommodation thank you”
  • Jowena
    United KingdomUnited Kingdom
    “Loved every minute of the stay, would have liked to stay longer”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Can we use the sauna for free
    You can of course use the Sauna for free
    Asked about: Standard Double Room • Answered on October 11, 2019
  • Is there any secure parking at Malmaison
    Yes, Sandgate MSCP
    Answered on September 29, 2020
  • are pets allowee
    We accept dogs in standard double rooms only. £20 per night charge and must be at least 1 year old.
    Asked about: Standard Double Room • Answered on May 22, 2021
  • Free access to spa facilities?
    You are more than welcome to use the Sauna and relaxation room complimentary with your stay, however the treatments are chargeable. Thank you Reception.
    Asked about: Bridge View Room • Answered on October 11, 2019
  • My partner and I have to travel for work and need an overnight stay courtesy of company. I have a badge and letter of proof.Would this be ok to book?
    Yes that would be fine as long as you are both required for work,
    Asked about: Signature Suite • Answered on April 22, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Gateshead Millennium Bridge
    0.1 miles
  • Baltic Centre for Contemporary Art
    0.2 miles
  • The Sage
    0.2 miles
  • Aldermans Fenwick's House
    0.4 miles
  • Castle Garth
    0.4 miles
  • The Biscuit Factory
    0.4 miles
  • Newcastle Cathedral
    0.4 miles
  • Victoria Tunnel
    0.5 miles
  • Theatre Royal
    0.5 miles
  • Northumbria Business School
    0.5 miles
Top attractions
  • Northumbria University
    0.5 miles
  • Newcastle Train Station
    0.7 miles
  • Cathedral Church of St Mary
    0.8 miles
  • St. James' Park
    0.9 miles
  • Utilita Arena
    1 miles
  • MetroCentre
    2.9 miles
  • Beamish Museum
    6.6 miles
  • Lumley Castle
    8.3 miles
  • Stadium of Light
    9.3 miles
Natural Beauty
  • River Tyne
    0.1 miles
Closest Airports
  • Newcastle International Airport
    6.3 miles
  • Durham Tees Valley Airport
    32.6 miles
* All distances are measured in straight lines. Actual travel distances may vary.
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1 Restaurant On Site

    Chez Mal

    Food: British, European

    Menu: À la carte

Amenities of Malmaison Newcastle

Most popular amenities

Parking
Spa
Free WiFi
Pet friendly
Fitness center
Restaurant
Bar
Pets
Pets are allowed on request. Charges may apply.
Food & Drink
  • Coffee house on site
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs GBP 10 per day.
  • Accessible parking
  • Parking garage
  • Secure parking
Front Desk Services
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Health & Wellness Facilities
  • Spa/Wellness packages
  • Spa facilities
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • Bulgarian
  • German
  • English
  • Italian
  • Polish
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House rules Malmaison Newcastle takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
Extra bed by request
£30 per child, per night
3 - 11 years
Extra bed by request
£30 per child, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Malmaison Newcastle accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 3 courses and a side dish from our seasonal menu. Supplements apply to certain items.

Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

The nearest car park is just behind the hotel – Sandgate Multi Story, parking costs GBP 10 per night, when arriving Monday to Thursday or GBP 6 per night when arriving from Friday to Sunday. There is a height restriction of 7.2 feet. Collect a ticket at the barrier upon entry to the car park, this can be validated at reception to exit the car park, with the charge applied to your room bill.

The postcode for Sandgate car park is NE1 2NG.

Please note that dogs are allowed in designated guest rooms for a charge of GBP 20 per night. Please notify the hotel in advance.

Please note that the Spa facilities are closed Monday to Thursday and is operating on reduced hours from Friday to Sunday

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Sauna is closed from Fri, Jun 10, 2022 until Wed, Aug 31, 2022

Spa/wellness center is closed from Fri, Jun 10, 2022 until Wed, Aug 31, 2022

FAQs about Malmaison Newcastle

  • Malmaison Newcastle is 3,100 feet from the center of Newcastle upon Tyne.

  • Malmaison Newcastle has 1 restaurant:

    • Chez Mal

  • Check-in at Malmaison Newcastle is from 3:00 PM, and check-out is until 11:00 AM.

  • Room options at Malmaison Newcastle include:

    • Double
    • Twin
    • Suite

  • Guests staying at Malmaison Newcastle can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Vegan

  • The prices at Malmaison Newcastle may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Malmaison Newcastle by:

    • Subway/Metro 40min

  • Malmaison Newcastle offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Spa facilities
    • Spa/Wellness packages