Hotel Malmaison Newcastle
Quayside, Newcastle upon Tyne, NE1 3DX, United Kingdom – Excellent location – show map
Excellent location – rated 9.5/10! (score from 2644 reviews)
Real guests • Real stays • Real opinions
We were in Newcastle for a very sad reason. Our daughter died of a blood clot due to the Oxford jab. The staff were very helpful as we had to stay longer than we anticipated. They could not have treated us any better. Will definitely stay with them again.
United KingdomBreakfast good but due to Covid 19,directions in what to do we’re poor.
United KingdomWell proportioned room. Excellent location. Fair breakfast (cooked breakfast was charged extra). Friendly staff.
United KingdomBed comfortable. Location was perfect. Staff were very attentive. Great bar.
United KingdomThe location was excellent the room was the best i have stayed in the bed was so comfortable . We didnt use the restaurant as we had a reservation else where but the Bar was really nice . We will definitely stay here again.
United States of AmericaI traveled with my elderly mother and my cousin cane to help me. The staff quickly put up a camp bed in the room so we could all stay together and we had the best time! The river view room was once again lovely and we loved the breakfast delivered to our room. We all had a Fresno in the spa where again, you could not have asked more and the staff escorted my mum up to our room when she had finished. The whole ambience is relaxing and fun and so caring . We love it!
United KingdomThe cooked breakfast and room service was amazing! The mal burger with truffle fries was a dream.
United KingdomGreat staff. Great location. The room was just what we needed for a couple’s night out.
United KingdomExcellent restaurant on site, amazing service (Don) and just a short walk from station, Grey Street, shopping, bars... Wonderful, freshly-cooked breakfast with proper cappuccino)))
SwitzerlandIt was right on Hadrian’s Wall Path. The rooms were very large and good view of the river.
Canada
- What guests loved the most:
-
Jean
United Kingdom
-
Philip
United Kingdom
-
Dr
United Kingdom
-
Amanda
United Kingdom
-
Wayne
United States of America
-
Elizabeth
United Kingdom
-
Danielle
United Kingdom
-
Nicholas
United Kingdom
-
Adrian
Switzerland
-
Dawn
Canada
Stay in the heart of Newcastle upon Tyne – Excellent location – show map
On the banks of the , tucked away in Newcastle's vibrant , this 4-star boutique hotel offers stylish rooms, superb views, a gym, a luxurious spa and free WiFi throughout.
The Malmaison Newcastle is housed in a beautifully converted river-front warehouse, just yards from the Gateshead Millennium Bridge. Decorated in deep purples and plush velvets, it has a dramatic, eye-catching modern style.
Many of the boutique-style rooms have fantastic views of the River Tyne. Each has mood lighting and a satellite flat-screen Freeview TV. The private bathrooms have power showers and luxury toiletries.
With breathtaking views of the river, the bar offers fine wines and fabulous cocktails, while the brasserie serves delicious cuisine made with fresh, local ingredients.
This is our guests' favorite part of Newcastle upon Tyne, according to independent reviews.
Couples in particular like the location – they rated it 9.5 for a two-person trip.
We speak your language!
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryMost popular amenities
Good for couples – they rated the facilities 8.8 for two-person stays.
Currency Exchange: Need local currency? This property has currency exchange on site.
Located in the heart of Newcastle upon Tyne, this hotel has an excellent location score of 9.5
Want a great night's sleep? This hotel was highly-rated for its very comfy beds.
Breakfast Info
Full English/Irish, Vegetarian, Vegan
Loyal Customers
There are more repeat guests here than most other properties.
| Sleeps | Room Type | |||
|---|---|---|---|---|
| Max adults: 2. Max children: 1 |
Standard Double Room
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Standard Twin Room
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Club Deluxe
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Club Deluxe River View
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Bridge View Room
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Standard Double Double
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Bridge View Twin
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Junior Suite
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Suite
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Signature Suite
|
|||
|
|
||||
-
- Guests noted how helpful the staff was with solving problems
-
- Guests liked the restaurant
- Guests liked the view
- Some guests said the fitness center could be improved
-
- Guests said the beds were comfortable
- Guests liked the size of the rooms
- Guests said the rooms are comfortable
-
- Guests liked the view
- Guests enjoyed the food and drink options nearby
See what guests loved the most:
-
Jean
United Kingdom“We were in Newcastle for a very sad reason. Our daughter died of a blood clot due to the Oxford jab. The staff were very helpful as we had to stay longer than we anticipated. They could not have treated us any better. Will definitely stay with them again.” Read more
-
Philip
United Kingdom
“Breakfast good but due to Covid 19,directions in what to do we’re poor.”
-
Dr
United Kingdom
“Well proportioned room. Excellent location. Fair breakfast (cooked breakfast was charged extra). Friendly staff.”
-
Amanda
United Kingdom
“Bed comfortable. Location was perfect. Staff were very attentive. Great bar.”
-
Wayne
United States of America“The location was excellent the room was the best i have stayed in the bed was so comfortable . We didnt use the restaurant as we had a reservation else where but the Bar was really nice . We will definitely stay here again.”
-
Elizabeth
United Kingdom
“I traveled with my elderly mother and my cousin cane to help me. The staff quickly put up a camp bed in the room so we could all stay together and we had the best time! The river view room was once again lovely and we loved the breakfast delivered to our room. We all had a Fresno in the spa where again, you could not have asked more and the staff escorted my mum up to our room when she had finished. The whole ambience is relaxing and fun and so caring . We love it!” Read more
-
Danielle
United Kingdom
“The cooked breakfast and room service was amazing! The mal burger with truffle fries was a dream.”
-
Nicholas
United Kingdom
“Great staff. Great location. The room was just what we needed for a couple’s night out.”
-
Adrian
Switzerland“Excellent restaurant on site, amazing service (Don) and just a short walk from station, Grey Street, shopping, bars... Wonderful, freshly-cooked breakfast with proper cappuccino)))”
-
Dawn
Canada“It was right on Hadrian’s Wall Path. The rooms were very large and good view of the river. ”
Didn't find your answer? Ask a question about the property
Booking.com questions and answers guidelines
Questions and answers should be property- or room-related. The most helpful contributions are detailed and help others make better decisions. Don’t include any personal, political, ethical, or religious commentary. Promotional content will be removed. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams.
Avoid using profanity or approximations of profanity with creative spelling – in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed.
Respect the privacy of others. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details.
Booking.com does not accept responsibility or liability for any question or answers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines.
Got a question?
Find more info in the questions and answers. Need something else? Send your own question to the property below.
About Malmaison Newcastle
Welcoming Booking.com guests since Jun 3, 2009
We speak your language
Thanks! You'll receive an email as soon as the property answers your question.
4 reasons to choose Malmaison Newcastle
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
-
Gateshead Millennium Bridge0.1 miles
-
Baltic Centre for Contemporary Art0.2 miles
-
The Sage0.2 miles
-
Aldermans Fenwick's House0.4 miles
-
Castle Garth0.4 miles
-
The Biscuit Factory0.4 miles
-
Newcastle Cathedral0.4 miles
-
Victoria Tunnel0.5 miles
-
Theatre Royal0.5 miles
-
Northumbria Business School0.5 miles
-
Northumbria University0.5 miles
-
Newcastle Train Station0.7 miles
-
Cathedral Church of St Mary0.8 miles
-
St. James' Park0.9 miles
-
Utilita Arena1 miles
-
MetroCentre2.9 miles
-
Beamish Museum6.6 miles
-
Lumley Castle8.3 miles
-
Stadium of Light9.3 miles
-
River Tyne0.1 miles
-
Newcastle International Airport6.3 miles
-
Durham Tees Valley Airport32.6 miles
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryChez Mal
Food: British, European
Amenities of Malmaison Newcastle
Great facilities! Review score, 8.8
Most popular amenities
Pets
-
Pets are allowed on request. Charges may apply.
Food & Drink
- On-site coffee shop
- Chocolate/Cookies Additional charge
- Bottle of water Additional charge
- Wine/Champagne Additional charge
- Kids' meals Additional charge
- Special diet meals (on request)
- Bar
- Restaurant
Internet
-
Free! WiFi is available in all areas and is free of charge.
Parking
- Accessible parking
- Parking garage
- Secure parking
Public parking is possible at a location nearby (reservation is not needed) and costs £10 per day.
Front Desk Services
- Baggage storage
- Currency exchange
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
General
- Pet bowls
- Pet basket
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Heating
- Elevator
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers Additional charge
- Room service
Health & Wellness Facilities
- Spa/Wellness packages
- Spa facilities
- Massage Additional charge
- Spa Additional charge
- Fitness center
- Sauna
Languages Spoken
- Bulgarian
- German
- English
- Italian
- Polish
Thanks for your help!
Your opinion helps us figure out what kinds of info we should ask properties for.
Back to propertyWhoops! It looks like something went wrong submitting this. Try again?
RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
These are the steps this property has taken to provide more sustainable and eco-friendly travel:
- Option to opt out of daily room cleaning
- Option to reuse towels
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
|
Crib by request
|
Free |
|
Extra bed by request
|
£30 per child, per night |
|
Extra bed by request
|
£30 per child, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Malmaison Newcastle accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges directly with the hotel.
The nearest car park is just behind the hotel – Sandgate Multi Story, parking costs GBP 10 per night, when arriving Monday to Thursday or GBP 6 per night when arriving from Friday to Sunday. There is a height restriction of 7.2 feet. Collect a ticket at the barrier upon entry to the car park, this can be validated at reception to exit the car park, with the charge applied to your room bill.
The postcode for Sandgate car park is NE1 2NG.
Please note that dogs are allowed in designated guest rooms for a charge of GBP 20 per night. Please notify the hotel in advance.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
FAQs about Malmaison Newcastle
-
Malmaison Newcastle is 3,100 feet from the center of Newcastle upon Tyne.
-
The following parking options are available to guests staying at Malmaison Newcastle (subject to availability):
- Parking
- Secure parking
- Parking garage
- Accessible parking
-
Room options at Malmaison Newcastle include:
- Double
- Twin
- Suite
-
Malmaison Newcastle offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Sauna
- Massage
- Spa facilities
- Spa/Wellness packages
-
From the nearest airport, you can get to Malmaison Newcastle by:
- Subway/Metro 40min
-
Check-in at Malmaison Newcastle is from 3:00 PM, and check-out is until 11:00 AM.
-
The prices at Malmaison Newcastle may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Malmaison Newcastle has 1 restaurant:
- Chez Mal
-
Guests staying at Malmaison Newcastle can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).
Breakfast option(s) include:
- Full English/Irish
- Vegetarian
- Vegan
