the staff here is helpful and welcoming always has a smile on their faces I checked in with Marta, she was kind and understanding thank you Marlin Waterloo

Lujain Saudi Arabia

Great location, big comfortable rooms, the small kitchenette was a great surprise

Magdalena Bulgaria

rooms were quite large loves the kitchenette was close to everything

Kenna Canada

The location was golden! It was really close to the metro station, as well as to the main attractions. There is supermarket nearby where you can buy whatever you need, including coffee!

Dzhunet Turkey

Rooms were of a good size, I think we got upgraded too because of my Genius level. There's also a free laundry facility here which was super useful.

Elhh Singapore

The location was great! We could walk many places and for others it was close to a well-served bus stop as well as Waterloo station. The staff at the front desk was so very helpful when we needed to print some concert tickets and storing our luggage the last day so we could still do some things before our next transportation connection. They were very patient and polite to everyone.

Mary United States of America

The property was in a great location. Walking distance to many sites and attractions. Stores and restaurants in reasonable walking distance if not right next door and a tube station right across the street. They also had free do it yourself laundry service, you provide the soap and softener!

Sharon United States of America

We arrived to drop off suitcases several hours before check in time and the lovely female staff member said “your room is actually ready now if you’de like to check in” we were so pleased and very impressed! Room was beautiful and very comfy and clean.

Jennifer United Kingdom

We liked the location and the price, which was good for London. We had a suite which was lovely and spacious. We didn’t book this originally but were offered an upgrade for a small extra charge. We were able to book in a bit early, which was very useful for us and much appreciated as we were tired from our journey. Big fluffy towels. We felt safe staying there, especially with the reception being manned 24 hours, and with card access to use the lifts. Despite the central location, it was reasonably quiet and peaceful.

Karen France

All the staff are nice. I really like the fact that it is near the London eye, big Ben and the Lambeth underground station, small grocery store and restaurants Plus they let us leave our bags before the check in time as we arrived early in the morning.

Anabelle United States of America