Name: Mercure Exeter Rougemont Hotel
Address: Queen Street, Exeter, EX4 3SP, United Kingdom, Queen Street, Devon, EX4 3SP, UK
Price range: Prices for upcoming dates start at £73 per night (We Price Match)
Rating: 8.1

Info & prices
Facilities
House rules
The fine print
Guest reviews (2,085)

Hotel Mercure Exeter Rougemont Hotel

This is a Preferred Partner property. It is committed to providing guests with a positive experience thanks to its commendable service and good value. This property may pay Booking.com a bit more to be in this Programme.

Queen Street, Exeter, EX4 3SP, United Kingdom –

*9.1* Exeter Cathedral: only 6 minutes away! (500 yards on foot)

Lock in a great price for Mercure Exeter Rougemont Hotel - rated 8.1 by recent guests.

to get started.

The room was lovely and large. All facilties were excellent and the location is fantastic

L, Ireland

Great location right outside the train station plenty of resturants and the shops near by. We only stayed for one night and packed as much as we could in.

Becky, United Kingdom

The staff were so friendly especially since we had some personal with our group. The staff was so friendly and understanding and gave us one less thing to worry abo it

Brett, United Kingdom

The shower was either scolding hot or freezing cold (apparently not the only guest with this issue) The tap in the bathroom sink moved I booked a double bed not 2 singles & when I complained about having 2 beds out together as I have serious back issues I was told that the hotel didn’t know.. why would you? When I book a room that isn’t in the booking information, When I book a double bed I expect a double bed. I was told after the first night that these issues would be sorted, They were not. Nothing was done I was even made to pay the full amount when I didn’t get what I booked, we had go have awful showers & the taps moved everytime you tried using it. I am still experiencing extreme back pain & have had to cut down on my hours at work as I can’t stand for long atm.

Cody, United Kingdom

Really lovely spacious room. Great shower and bathroom.

Lisa, United Kingdom

Couldn’t fault the reception staff at all they were so polite and couldn’t do enough to help and explain everything needed. Facilities very good - very clean room and really comfortable bed.

G, United Kingdom

Before arriving i messaged the hotel and told them it was my anniversary. On arrival to our room was a lovely plate of chocolate strawberries and happy anniversary wrote in chocolate! Thank you so much 😊

Julie, United Kingdom

The location is ideal: opposite Exeter Central Station and in the middle of town. The hotel itself is a fine old Victorian building with many attractive features. The lighting in the rooms and public places is excellent.

Hilary, United Kingdom

Great location and staff were very friendly, with a bit of tlc and improved breakfast this could be a good choice.

M1ke_, United Kingdom

Breakfast was good, especially those items cooked to ordar.

Alistair, United Kingdom

9.1

Excellent location!
Highly rated for:
Great neighbourhood
Highly rated for:
Great neighbourhood
Highly rated for:
Great neighbourhood
Highly rated for:
Great neighbourhood

What guests loved the most:
“The room was lovely and large. All facilties were excellent and the location is fantastic”

L Ireland
“Great location right outside the train station plenty of resturants and the shops near by. We only stayed for one night and packed as much as we could in.”

Becky United Kingdom
“The staff were so friendly especially since we had some personal with our group. The staff was so friendly and understanding and gave us one less thing to worry abo it”

Brett United Kingdom
“The shower was either scolding hot or freezing cold (apparently not the only guest with this issue) The tap in the bathroom sink moved I booked a double bed not 2 singles & when I complained about...”

Cody United Kingdom
“Really lovely spacious room. Great shower and bathroom.”

Lisa United Kingdom
“Couldn’t fault the reception staff at all they were so polite and couldn’t do enough to help and explain everything needed. Facilities very good - very clean room and really comfortable bed.”

G United Kingdom
“Before arriving i messaged the hotel and told them it was my anniversary. On arrival to our room was a lovely plate of chocolate strawberries and happy anniversary wrote in chocolate! ”

Julie United Kingdom
“The location is ideal: opposite Exeter Central Station and in the middle of town. The hotel itself is a fine old Victorian building with many attractive features. ”

Hilary United Kingdom
“Great location and staff were very friendly, with a bit of tlc and improved breakfast this could be a good choice.”

M1ke_ United Kingdom
“Breakfast was good, especially those items cooked to ordar.”

Alistair United Kingdom

One of our top picks in Exeter.The elegant, Victorian, 4-star Mercure Exeter Rougemont Hotel is in the heart of Exeter, opposite Exeter Central Rail Station, 5 miles from the M5 motorway.

The classic bedrooms each have a private modern bathroom and tea/coffee facilities. All rooms have a work desk and Wi-Fi access, and a TV with satellite channels.

Drakes Restaurant is on the ground floor of Mercure Exeter Rougemont Hotel and offers traditional British food.

Drakes Bar provides an informal dining experience, whilst Nelson's Lounge offers light snacks throughout the day, together with delicious afternoon teas.

With its friendly service and fine surroundings, Mercure Exeter Rougemont Hotel is a good base for your stay in Exeter. City centre shops are within easy walking distance.

This is our guests' favourite part of Exeter, according to independent reviews.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

We speak your language!

Mercure Exeter Rougemont Hotel has been welcoming Booking.com guests since 14 Jul 2009.
Hotel chain/brand: Mercure

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Most popular facilities

Parking

Pets allowed

Free WiFi

Family rooms

Restaurant

Facilities for disabled guests

Bar

Guests love...

“privilege room”
178 related reviews

“friendly staff”
157 related reviews

“comfortable bed”
143 related reviews

“boutique style”

Situated in the best rated area in Exeter, this hotel has an excellent location score of 9.1

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Mercure Exeter Rougemont Hotel?

Check-in date

Check-out date

Rooms

Adults

Children

4 properties in Exeter like Mercure Exeter Rougemont Hotel were booked in the last 12 hours on our site

5 reasons to choose Mercure Exeter Rougemont Hotel

Why book with us

Manage your bookings online

They speak 6 languages

Booking is safe

One of our top picks in Exeter

Hotel surroundings – Guests loved walking around the neighbourhood!

Closest landmarks

Exeter Cathedral
0.3 miles
Exeter Chamber of Commerce and Industry
0.4 miles
University of Exeter
0.6 miles
Royal Devon and Exeter Hospital
1.3 miles
Sandy Park Rugby Stadium
3 miles
Exeter Services M5
3.1 miles
Killerton
5.7 miles
Powderham Castle
6.5 miles
Sandy Bay Beach
11.1 miles
Cullompton Services M5
11.5 miles

Restaurants and markets

The Co-operative Supermarket Supermarket
0.2 miles
Angela's Restaurant Restaurant
0.5 miles
Princesshay Shopping Area Market
0.5 miles

Closest airports

Exeter International Airport
5.3 miles
Cardiff Airport
47.2 miles
Bristol Airport
58.1 miles

What travellers love about this location

“The staff were all really helpful and very ftiendly, nothing was too much trouble.. The hotel is centrally located to the city centre, the bars and even the can...”

Sharon

United Kingdom

“Convenient location. Very comfortable beds. Fast and efficient check-in and check-out process.”

Jenny

United Kingdom

“Nice rooms, lovely building they could probably make more of, ideal central location ”

Kevin

United Kingdom

8.7

Are you missing any information about this area?

Brilliant!

1 restaurant on site

Drakes Restaurant

Cuisine: British, International

Menu: À la carte

House rules Mercure Exeter Rougemont Hotel takes special requests - add in the next step!

Check-in

From 14:00 hours

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Children are welcome

0 - 2 years	Can use a cot or extra bed upon request	FREE
3 - 12 years	Can use an extra bed upon request	FREE
13 - 17 years	Can use an extra bed upon request	£15 per child, per night

The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mercure Exeter Rougemont Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note there are only 28 car parking spaces available on site, therefore it is on a first come first serve basis.

Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel.

Please note breakfast is available for a surcharge.

Pets are allowed at an additional fee of GBP 15 per night.

“The shower was either scolding hot or freezing cold (apparently not the only guest with this issue) The tap in the bathroom sink moved I booked a double bed not 2 singles & when I complained about having 2 beds out together as I have serious back issues I was told that the hotel didn’t know.. why would you? When I book a room that isn’t in the booking information, When I book a double bed I expect a double bed. I was told after the first night that these issues would be sorted, They were not. Nothing was done I was even made to pay the full amount when I didn’t get what I booked, we had go have awful showers & the taps moved everytime you tried using it. I am still experiencing extreme back pain & have had to cut down on my hours at work as I can’t stand for long atm.”

Cody

“Couldn’t fault the reception staff at all they were so polite and couldn’t do enough to help and explain everything needed. Facilities very good - very clean room and really comfortable bed.”

“Before arriving i messaged the hotel and told them it was my anniversary. On arrival to our room was a lovely plate of chocolate strawberries and happy anniversary wrote in chocolate! Thank you so much 😊”

Julie

“The location is ideal: opposite Exeter Central Station and in the middle of town. The hotel itself is a fine old Victorian building with many attractive features. The lighting in the rooms and public places is excellent.”

Hilary

See all guest reviews for Mercure Exeter Rougemont Hotel

Newest reviews for Mercure Exeter Rougemont Hotel

Reviewed: 18 May 2019

John
United Kingdom

1 helpful vote
7.5

“Dissapointing”
- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
The room (#140) was unbearably hot. Even with a fan on and the window open, there was no air cuculation. This rendered sleep almost impossible for my wife and I.
Good hotel of its type, BUT - see below

Stayed in May 2019
Reviewed: 17 May 2019

L
Ireland
9.2

Superb
- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
It was quite noisy but I think that was a one off because there were two events on. Staff told me when I checked in so that was much appreciated. I have also stayed here before and noise wasn't as big an issue then. No fridge in the room, I was a little surprised!
The room was lovely and large. All facilties were excellent and the location is fantastic

Stayed in May 2019
Reviewed: 16 May 2019

Allan
United Kingdom
8.3

“Was my birthday overall fabulous location fab weekend and thankyou for reserving our car parking”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The room we can only describe as the furnace way too hot.Above the hotel's kitchens thank god for a fan in that room otherwise we would have asked to move 🙁
Great location for the town highly recommend

Stayed in May 2019
Reviewed: 16 May 2019

Becky
United Kingdom
7.5

Good
- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
Great location right outside the train station plenty of resturants and the shops near by. We only stayed for one night and packed as much as we could in.

Stayed in April 2019
Reviewed: 16 May 2019

Helen
United Kingdom
9.6

“Great location”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
The bedroom

Stayed in May 2019
Reviewed: 16 May 2019

Brett
United Kingdom
10

Exceptional
- • Leisure trip
- • Group of friends
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The staff were so friendly especially since we had some personal with our group. The staff was so friendly and understanding and gave us one less thing to worry abo it

Stayed in April 2019
Reviewed: 16 May 2019

Cody
United Kingdom
4.6

“Painful, unpleasant & Unprofessional”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
The room & the staffs attitude about sorting out my issues, they were not fixed or even compensated
The shower was either scolding hot or freezing cold (apparently not the only guest with this issue) The tap in the bathroom sink moved I booked a double bed not 2 singles & when I complained about having 2 beds out together as I have serious back issues I was told that the hotel didn’t know.. why would you? When I book a room that isn’t in the booking information, When I book a double bed I expect a double bed. I was told after the first night that these issues would be sorted, They were not. Nothing was done I was even made to pay the full amount when I didn’t get what I booked, we had go have awful showers & the taps moved everytime you tried using it. I am still experiencing extreme back pain & have had to cut down on my hours at work as I can’t stand for long atm.

Stayed in May 2019
Reviewed: 13 May 2019

Barry
United Kingdom
7.5

Good
- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Paying to park, :( bar prices :(
Reception staff were great, extremely helpful

Stayed in May 2019
Reviewed: 13 May 2019

Anonymous
United Kingdom
7.9

Good
- • Business trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
We were initially put in a small internal room, which was very noisy because of machinery outside the window and smelt of cigarette smoke. We were then moved to a pleasant room in the very top of the hotel, which could not be accessed by the lift.
The hotel was in a good situation.

Stayed in April 2019
Reviewed: 13 May 2019

Raymond
United Kingdom
7.9

“ten out of 10”
- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
nothing
very good

Stayed in May 2019
Reviewed: 12 May 2019

Lisa
United Kingdom
8.8

“Was a good stay, staff were lovely”
- • Leisure trip
- • Couple
- • Privilege King Room
- • Stayed 2 nights
- • Submitted via mobile
Bed was a bit hard for us, the pillows were too hard with no choice and the room was very hot at night. Probably great for the winter.
Really lovely spacious room. Great shower and bathroom.

Stayed in May 2019
Reviewed: 12 May 2019

Mia
United Kingdom
9.6

Exceptional
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
N/A
Friendly staff

Stayed in May 2019
Reviewed: 11 May 2019

Simon
United Kingdom
3.8

Poor
- • Leisure trip
- • Couple
- • Privilege King Room
- • Stayed 1 night
- • Submitted via mobile
No decent size towels. Paying for car park and gym poor. No air con in rooms. Breakfast budget. No idea how it’s a 4 star. I paid extra for a privilege room and still nothing special.
Not much

Stayed in May 2019
Reviewed: 9 May 2019

Anonymous
United Kingdom
6.3

“Poor compared to other Mercure hotel in Exeter. not worth more than Premier Inn. Tired looking.”
- • Leisure trip
- • Group of friends
- • Standard Twin Room
- • Stayed 1 night
Good location. Average breakfast.

Stayed in May 2019
Reviewed: 9 May 2019

Brenda
Hong Kong
7.9

Good
- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Internal walking with stairways only and must have to some rooms. Difficult with heavy and big luggage.
Location

Stayed in May 2019

Sleeps	Room type
	Standard Double Room 1 double bed	Show prices
Start of dialog content 댴 Private bathroom Parking Standard rooms with double bed are decorated in warm colours and are equipped with a TV, telephone, tea and coffee making facilities plus free unlimited WiFi. Room facilities: • Shower • Bath • Safety Deposit Box • TV • Telephone • Hairdryer • Wake Up Service/Alarm Clock • Iron • Desk • Ironing Facilities • Free toiletries • Toilet • Private bathroom • Heating • Bath or Shower • Carpeted • Interconnected room(s) available • Flat-screen TV • Sofa • View • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Linen • Upper floors accessible by lift • Upper floors accessible by stairs only • Entire unit wheelchair accessible • Toilet paper • Sofa bed Free WiFi! Parking: Public parking is possible on site (reservation is not possible) and costs GBP 10 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Standard Twin Room 2 single beds	Show prices
Start of dialog content 댴 Private bathroom Parking With two single beds, the rooms are decorated in warm, welcoming colours and are equipped with a TV, telephone, tea and coffee making facilities plus free unlimited WiFi. Room facilities: • Shower • Bath • Safety Deposit Box • TV • Telephone • Hairdryer • Wake Up Service/Alarm Clock • Iron • Desk • Ironing Facilities • Free toiletries • Toilet • Private bathroom • Heating • Bath or Shower • Carpeted • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Linen • Upper floors accessible by lift • Toilet paper Free WiFi! Parking: Public parking is possible on site (reservation is not possible) and costs GBP 10 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Privilege King Room 1 large double bed	Show prices
Start of dialog content 댴 Private bathroom Parking Rooms are decorated in warm, welcoming colours and include a 48-inch TV, telephone, Nespresso machine, tea and coffee making facilities, mini fridge, bathrobes, slippers, mineral water and free unlimited WiFi. Room facilities: • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Hairdryer • Wake Up Service/Alarm Clock • Iron • Bathrobe • Refrigerator • Desk • Ironing Facilities • Free toiletries • Toilet • Private bathroom • Heating • Slippers • Bath or Shower • Carpeted • Flat-screen TV • Sofa • View • Wake-up service • Electric kettle • Wardrobe or closet • Coffee machine • Towels • Linen • Upper floors accessible by lift • Fold-up bed • Toilet paper • Sofa bed Free WiFi! Parking: Public parking is possible on site (reservation is not possible) and costs GBP 10 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content

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Hotel Mercure Exeter Rougemont Hotel