Name: Mercure Exeter Rougemont Hotel
Address: Queen Street, Exeter, EX4 3SP, United Kingdom, Queen Street, Devon, EX4 3SP, UK
Price range: Prices for upcoming dates start at £59 per night (We Price Match)
Rating: 8.1

Info & prices
Facilities
House rules
The fine print
Guest reviews (2,096)

Hotel Mercure Exeter Rougemont Hotel

Queen Street, Exeter, EX4 3SP, United Kingdom –

The building in which the hotel is located

A bed or beds in a room at Mercure Exeter Rougemont Hotel

A bathroom at Mercure Exeter Rougemont Hotel

A television and/or entertainment centre at Mercure Exeter Rougemont Hotel

A seating area at Mercure Exeter Rougemont Hotel

A restaurant or other place to eat at Mercure Exeter Rougemont Hotel

The lobby or reception area at Mercure Exeter Rougemont Hotel

*9.1* Exeter Cathedral: only 6 minutes away! (500 yards on foot)

Lock in a great price for Mercure Exeter Rougemont Hotel - rated 8.1 by recent guests.

to get started.

Perfect location next to the railway station and very close to the shops. Room was comfortable and had everything I needed. Breakfast was excellent with huge buffet choice and good cooked to order options.

Lesley, United Kingdom

The lift was out of service, the personnel at night were not helpful at all! I forgot a toothbrush and they basically said, it’s too bad. The bed was so hard and the room really hot. I have stayed here each time I come to Exeter, but I will change now. There was no compensation on the broken lift. I would have been ok with all of this, but the people working at night were not helpful or friendly. Luckily there wad a nice lady in the morning .

Claudia, France

Lovely staff, a very good location and comfortable room. A fan in the room was a nice touch as the weather was very warm

Samantha, United Kingdom

Staff was very friendly and helpful We enjoyed the food

Paula, United Kingdom

Staff were extremely friendly and helpful especially Jill and Cluadia. Room was amazing and comfy. Location was fantastic. Great value for money. Will be returning soon. We went for my other halfs birthday and the effort that they did to ensure she had a wonderful time meant everything. Not to forget the added effort of the happy birthday cupcake, and card! Loved it.

Reuben, United Kingdom

Bedroom spacious. Shower excellent. Beautiful stained glass window

Alan, United Kingdom

Location was great as I had to travel around Exeter without a car! Room was good with good coffee and I had an emergency where I needed an iron and there was one in the room.

Lynn, United Kingdom

It was too noisy so did mot sleep well. lifts were also out of order and have a health condition which meant i could not relax as well as possible.

Vimala, United Kingdom

Everything! Friendliness of the staff was excellent, quick and painless check-in/check-out, location was amazing for everything including the station, museums, shopping. Incredibly clean, beautiful hotel building. Overall amazing experience

Abbey, United Kingdom

Rooms were uncomfortably hot, shocked that there was no air con or even fans.

Lezley, United Kingdom

9.1

Excellent location!
Highly rated for:
Great neighbourhood
Highly rated for:
Great neighbourhood
Highly rated for:
Great neighbourhood
Highly rated for:
Great neighbourhood

What guests loved the most:
“Perfect location next to the railway station and very close to the shops. Room was comfortable and had everything I needed.”

Lesley United Kingdom
“The lift was out of service, the personnel at night were not helpful at all! I forgot a toothbrush and they basically said, it’s too bad. The bed was so hard and the room really hot.”

Claudia France
“Lovely staff, a very good location and comfortable room. A fan in the room was a nice touch as the weather was very warm”

Samantha United Kingdom
“Staff was very friendly and helpful We enjoyed the food”

Paula United Kingdom
“Staff were extremely friendly and helpful especially Jill and Cluadia. Room was amazing and comfy. Location was fantastic. Great value for money. Will be returning soon.”

Reuben United Kingdom
“Bedroom spacious. Shower excellent. Beautiful stained glass window”

Alan United Kingdom
“Location was great as I had to travel around Exeter without a car! Room was good with good coffee and I had an emergency where I needed an iron and there was one in the room.”

Lynn United Kingdom
“It was too noisy so did mot sleep well. lifts were also out of order and have a health condition which meant i could not relax as well as possible.”

Vimala United Kingdom
“Everything! Friendliness of the staff was excellent, quick and painless check-in/check-out, location was amazing for everything including the station, museums, shopping.”

Abbey United Kingdom
“Rooms were uncomfortably hot, shocked that there was no air con or even fans.”

Lezley United Kingdom

One of our bestsellers in Exeter! The elegant, Victorian, 4-star Mercure Exeter Rougemont Hotel is in the heart of Exeter, opposite Exeter Central Rail Station, 5 miles from the M5 motorway.

The classic bedrooms each have a private modern bathroom and tea/coffee facilities. All rooms have a work desk and Wi-Fi access, and a TV with satellite channels.

Drakes Restaurant is on the ground floor of Mercure Exeter Rougemont Hotel and offers traditional British food.

Drakes Bar provides an informal dining experience, whilst Nelson's Lounge offers light snacks throughout the day, together with delicious afternoon teas.

With its friendly service and fine surroundings, Mercure Exeter Rougemont Hotel is a good base for your stay in Exeter. City centre shops are within easy walking distance.

This is our guests' favourite part of Exeter, according to independent reviews.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

We speak your language!

Mercure Exeter Rougemont Hotel has been welcoming Booking.com guests since 14 Jul 2009.
Hotel chain/brand: Mercure

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Most popular facilities

Parking

Pets allowed

Free WiFi

Family rooms

Restaurant

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Bar

Guests love...

“privilege room”
172 related reviews

“friendly staff”
155 related reviews

“comfortable bed”
151 related reviews

“boutique style”

Situated in the best rated area in Exeter, this hotel has an excellent location score of 9.1

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Checkin day

Checkin month

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Availability

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Adults

Children

7 properties in Exeter like Mercure Exeter Rougemont Hotel were booked in the last 12 hours on our site

4 reasons to choose Mercure Exeter Rougemont Hotel

Why book with us

Manage your bookings online

They speak 6 languages

Booking is safe

Hotel surroundings

–

Closest landmarks *

Exeter Cathedral
0.3 miles
Exeter Chamber of Commerce and Industry
0.4 miles
University of Exeter
0.6 miles
Royal Devon and Exeter Hospital
1.3 miles
Sandy Park Rugby Stadium
3 miles
Exeter Services M5
3.1 miles
Killerton
5.7 miles
Powderham Castle
6.5 miles
Sandy Bay Beach
11.1 miles
Cullompton Services M5
11.5 miles

Restaurants and markets *

The Co-operative Supermarket Supermarket
0.2 miles
Angela's Restaurant Restaurant
0.5 miles
Princesshay Shopping Area Market
0.5 miles

Closest airports *

Exeter International Airport
5.3 miles
Cardiff Airport
47.2 miles
Bristol Airport
58.1 miles

What travellers love about this location

“We asked to be near to friends and we actually had joining rooms. Thank you for being attentive to our request.”

Sam

United Kingdom

“Prime location, spacious room, big reception hall and breakfast buffet absolute fantastic”

United Kingdom

7.9

“The staff were all really helpful and very ftiendly, nothing was too much trouble.. The hotel is centrally located to the city centre, the bars and even the can...”

Sharon

United Kingdom

Are you missing any information about this area?

Brilliant!

1 restaurant on site

Drakes Restaurant

Cuisine: British, International

Menu: À la carte

House rules Mercure Exeter Rougemont Hotel takes special requests - add in the next step!

Check-in

From 14:00 hours

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Children are welcome

0 - 2 years	Can use a cot or extra bed upon request	FREE
3 - 12 years	Can use an extra bed upon request	FREE
13 - 17 years	Can use an extra bed upon request	£15 per child, per night

The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mercure Exeter Rougemont Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note there are only 28 car parking spaces available on site, therefore it is on a first come first serve basis.

Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel.

Please note breakfast is available for a surcharge.

Pets are allowed at an additional fee of GBP 15 per night.

“Perfect location next to the railway station and very close to the shops. Room was comfortable and had everything I needed. Breakfast was excellent with huge buffet choice and good cooked to order options.”

Lesley

“The lift was out of service, the personnel at night were not helpful at all! I forgot a toothbrush and they basically said, it’s too bad. The bed was so hard and the room really hot. I have stayed here each time I come to Exeter, but I will change now. There was no compensation on the broken lift. I would have been ok with all of this, but the people working at night were not helpful or friendly. Luckily there wad a nice lady in the morning .”

Claudia

France

“Staff were extremely friendly and helpful especially Jill and Cluadia. Room was amazing and comfy. Location was fantastic. Great value for money. Will be returning soon. We went for my other halfs birthday and the effort that they did to ensure she had a wonderful time meant everything. Not to forget the added effort of the happy birthday cupcake, and card! Loved it.”

Reuben

“Location was great as I had to travel around Exeter without a car! Room was good with good coffee and I had an emergency where I needed an iron and there was one in the room.”

Lynn

“Everything! Friendliness of the staff was excellent, quick and painless check-in/check-out, location was amazing for everything including the station, museums, shopping. Incredibly clean, beautiful hotel building. Overall amazing experience”

Abbey

See all guest reviews for Mercure Exeter Rougemont Hotel

Newest reviews for Mercure Exeter Rougemont Hotel

Reviewed: 17 July 2019

Andy
United Kingdom
4.2

“Sadly I will not be returning as I expected more for the costs involved”
- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
Booking made because you had advertised parking, upon arrival no spaces and was told its limited, I had told them my late arrival time in a special request, and at no time was I told parking was "first come first served!" There was only one person on reception, who was dealing with a queue of ten people, and was struggling, a credit to her that she dealt with all of us in a professional manner, under duress! The lift was out of order, there was no provision to assist elderly or infirm individuals with their luggage up the stairs. I requested at reception for an extra fan in my room due to the heat, I appreciated the fact that you might not have had a spare one, but when I returned to my room, somebody had been in and turned on all the lights, left them on, and exited the room! which only increased the temperature!!! I had left the room to eat in the Drakes Bar, with a reservation booked for 8pm. Nobody was present behind the bar or anybody to take an order for the 10 minutes I waited. So I left the hotel and found a local restaurant. Breakfast :- the food was excellent, but the service was poor, I had to physically stop one of the waitresses to take my order as there was no eye contact from anybody, there wasnt a problem with the cooket buffet on offer I just didnt want it. The fruit juices on offer werent labeled so had to ask!

Stayed in July 2019
Reviewed: 16 July 2019

Neil
United Kingdom
9.6

Exceptional
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
No fans .very hot day. No lifts working
Everything else good

Stayed in July 2019
Reviewed: 15 July 2019

Rosemary
United Kingdom
8.3

“Very comfortable well appointed room. Pleasant stay with a good nights sleep.”
- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
Lift not working on arrival. would have been nice to have had been offered help with luggage.
Great location.

Stayed in July 2019
Reviewed: 15 July 2019

Lesley
United Kingdom
Age group: 55 – 64
9.6

Exceptional
- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
No real cons! All was good!
Perfect location next to the railway station and very close to the shops. Room was comfortable and had everything I needed. Breakfast was excellent with huge buffet choice and good cooked to order options.

Stayed in June 2019
Reviewed: 15 July 2019

Melanie
Jersey
7.9

Good
- • Leisure trip
- • Couple
- • Privilege King Room
- • Stayed 1 night
- • Submitted via mobile
No air conditioning so very hot in the room as had to close the windows as was quite noisy too.
Close location to town and the university

Stayed in July 2019
Reviewed: 15 July 2019

Claudia
France

1 helpful vote
5.4

Passable
- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The lift was out of service, the personnel at night were not helpful at all! I forgot a toothbrush and they basically said, it’s too bad. The bed was so hard and the room really hot. I have stayed here each time I come to Exeter, but I will change now. There was no compensation on the broken lift. I would have been ok with all of this, but the people working at night were not helpful or friendly. Luckily there wad a nice lady in the morning .

Stayed in July 2019
Reviewed: 15 July 2019

Anonymous
United Kingdom
5.8

Okay
- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Lift was broken. Restaurant staff inattentive. Food mediocre.
Location

Stayed in July 2019
Reviewed: 15 July 2019

Samantha
United Kingdom
Age group: 45 – 54
7.5

“Good but could have been more peaceful”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
No air conditioning and couldn't leave the windows open because there were some kind of ventilation fans outside the room which kicked in very loudly before 6am. The floorboards in the corridor outside creaked and you could hear every movement. The walls were so thin that the sound of next doors shower came through loud and clear at 1:30am one morning. Lovely place but not great for a good nights sleep
Lovely staff, a very good location and comfortable room. A fan in the room was a nice touch as the weather was very warm

Stayed in July 2019
Reviewed: 14 July 2019

Paula
United Kingdom
7.1

“Disappointing for a Mercure hotel We have stayed in them before The Rougemont did not meet the stand”
- • Leisure trip
- • Couple
- • Privilege King Room
- • Stayed 1 night
- • Submitted via mobile
The pillows were very hard We woke up with a stiff neck The shower flooded the bathroom The net curtain was ripped at the bottom Split beneath the bathroom handle The restaurant and one bar wasn't open during the evening Summing up the whole hotel could do with redecorating and sprucing up
Staff was very friendly and helpful We enjoyed the food

Stayed in July 2019
Reviewed: 14 July 2019

Chris
United Kingdom
7.9

“Could do with aircon in the room”
- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Lift out of order The receptionist looking down her nose at me and having a snooty attitude when we walked in wearing out motorcycle clothing She then perked up her bad opinion when she realised we had a booking parking is poor as one idiot parked over the line and nothing could be done
Comfortable bed

Stayed in July 2019
Reviewed: 14 July 2019

Reuben
United Kingdom
9.6

“Loverly hotel, staff (bar one) was excellent and friendly and very helpful. Will be back.”
- • Leisure trip
- • Couple
- • Privilege King Room
- • Stayed 1 night
- • Submitted via mobile
One member of staff was abrupt and rude when i was asking about room service. And someone set the fire alarm off at 3.20 in the morning waking me and my partner up. Nothing to do with the staff, just didn't like it.
Staff were extremely friendly and helpful especially Jill and Cluadia. Room was amazing and comfy. Location was fantastic. Great value for money. Will be returning soon. We went for my other halfs birthday and the effort that they did to ensure she had a wonderful time meant everything. Not to forget the added effort of the happy birthday cupcake, and card! Loved it.

Stayed in July 2019
Reviewed: 13 July 2019

Sandra
Germany
7.5

Good
- • Business trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 4 nights
The room was very noisy as it had very thin walls. Also the room was very hot and stuffy as it was only possible to open the windows a little bit.
Very central location

Stayed in July 2019
Reviewed: 11 July 2019

Alan
United Kingdom
6.7

“We stayed at this hotel a few years ago and had a lovely stay, very disappointed on this occasion.”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Lift out of order. 71steps to top floor.No grab rail in shower. No chest of drawers in bedroom. Although I asked for a rear bedroom the noise from the 3 extracta fans all day and night, the breakfast plates to small, I don’t like to stack food on top of food.
Bedroom spacious. Shower excellent. Beautiful stained glass window

Stayed in July 2019
Reviewed: 11 July 2019

Lynn
United Kingdom
8.3

“I’d use the Rougemont again”
- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Lift wasn’t working and I wasn’t offered assistance with my case up and down the stairs - I was on the third floor - the receptionist on duty on arrival was a bit grumpy. Also I had to ask for my coffee at breakfast - I was asked what wanted as I was seated but it didn’t arrive after I had got my breakfast and I had to ask for it.
Location was great as I had to travel around Exeter without a car! Room was good with good coffee and I had an emergency where I needed an iron and there was one in the room.

Stayed in July 2019
Reviewed: 11 July 2019

Vimala
United Kingdom
6.7

Pleasant
- • Leisure trip
- • Group of friends
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
It was too noisy so did mot sleep well. lifts were also out of order and have a health condition which meant i could not relax as well as possible.

Stayed in July 2019

Sleeps	Room type
	Standard Double Room 1 double bed	Show prices
Start of dialog content 댴 Private bathroom Parking Standard rooms with double bed are decorated in warm colours and are equipped with a TV, telephone, tea and coffee making facilities plus free unlimited WiFi. Room facilities: • Shower • Bath • Safety Deposit Box • TV • Telephone • Hairdryer • Wake Up Service/Alarm Clock • Iron • Desk • Ironing Facilities • Free toiletries • Toilet • Private bathroom • Heating • Bath or Shower • Carpeted • Interconnected room(s) available • Flat-screen TV • Sofa • View • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Linen • Upper floors accessible by lift • Upper floors accessible by stairs only • Entire unit wheelchair accessible • Toilet paper • Sofa bed Free WiFi! Parking: Public parking is possible on site (reservation is not possible) and costs GBP 10 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Standard Twin Room 2 single beds	Show prices
Start of dialog content 댴 Private bathroom Parking With two single beds, the rooms are decorated in warm, welcoming colours and are equipped with a TV, telephone, tea and coffee making facilities plus free unlimited WiFi. Room facilities: • Shower • Bath • Safety Deposit Box • TV • Telephone • Hairdryer • Wake Up Service/Alarm Clock • Iron • Desk • Ironing Facilities • Free toiletries • Toilet • Private bathroom • Heating • Bath or Shower • Carpeted • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Linen • Upper floors accessible by lift • Toilet paper Free WiFi! Parking: Public parking is possible on site (reservation is not possible) and costs GBP 10 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Privilege King Room 1 large double bed	Show prices
Start of dialog content 댴 Private bathroom Parking Rooms are decorated in warm, welcoming colours and include a 48-inch TV, telephone, Nespresso machine, tea and coffee making facilities, mini fridge, bathrobes, slippers, mineral water and free unlimited WiFi. Room facilities: • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Hairdryer • Wake Up Service/Alarm Clock • Iron • Bathrobe • Refrigerator • Desk • Ironing Facilities • Free toiletries • Toilet • Private bathroom • Heating • Slippers • Bath or Shower • Carpeted • Flat-screen TV • Sofa • View • Wake-up service • Electric kettle • Wardrobe or closet • Coffee machine • Towels • Linen • Upper floors accessible by lift • Fold-up bed • Toilet paper • Sofa bed Free WiFi! Parking: Public parking is possible on site (reservation is not possible) and costs GBP 10 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content

Hotel Mercure Exeter Rougemont Hotel

Mercure Exeter Rougemont Hotel 4-star hotel

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Room facilities:

Parking:

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4 reasons to choose Mercure Exeter Rougemont Hotel

Why book with us

Hotel surroundings

Closest landmarks *

Restaurants and markets *

Closest airports *

Most popular landmarks *

What travellers love about this location

Drakes Restaurant

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