“Greeted from our taxi - a great first impression. The room was ready 3 hrs before time! Check in easy! Amazing service... The bar has a lovely vibe and the cocktail was punchy and all I expect from a good cocktail! Lots of History that they celebrate, good bath products - incredible pink velvet curtains, so think that they made the room so dark, I slept through my alarm! ha! Breakfast was great the next morning - they even brought me champagne for my wedding anniversary! I felt at Home! Location wonderful a skip away from Hyde Park and Ken Palace!”

“The hotel was very clean and stunning architecture. ”

“Two old mansions put together to create an upscale old world hotel. ”

“Stunning building with a fantastic history in a Great location.”

“The staff, particularly Thomas at the reception, Jacomo our concierge, and Stephen at the door were very welcoming, friendly and polite. They made our stay super nice!”

“Home from home. The attention to detail to make your stay perfect was outstanding. Nothin is too much and the service is exceptional. I will be back.”

“This is an exceptional location and staff and services. Not a lot more need be said. And yet, here I go. If you are disabled and require a chair, choose a more modern place; this one's not really for you, though, given the staff's superb service, I'm sure they'd carry you about. Other than that, it's totally exceptional in every possible way. We got to know the staff fairly well; whoever hires them, does a marvelous job. Each is pleasant, conversational, international, service oriented. The breakfasts are wonderful and while the hotel is known for its 'tea' service, we didn't partake. We did eat dinner there once; elegant, pricey and staff are willing to accommodate special diets. Thanks for that. Book early. I would not think this is a place for children really. Dogs however, are pampered there (especially by the doorman). Would we go back? You bet and without any hesitation at all. You will be amazed and satisfied.”

“The service and staff were exceptional. Our room was lovely, quiet and each day we found delicious treats such as candy, cookies or dried fruit left on our room. The location is perfect -directly across from Hyde Park/Kensington Palace. This hotel is perfect!”

“Very friendly staff, very clean room, and nice food”

“The level of comfort in the room was outstanding. The building is beautiful, and the Kensington neighborhood is really lovely. The staff was also fantastic. I mentioned it was a special occasion, and you'd have thought they were organizing their own celebration instead of my own. Really wonderful.”