Hotel MILL Hotel & Spa

Milton Street, Chester, CH1 3NF, United Kingdom – Excellent location – show map

Excellent location – rated 9.0/10! (score from 7954 reviews)

Real guests • Real stays • Real opinions

8.2
Very Good
7,954 reviews

Parking is handy, staff were excellent, room was comfortable.

Kieron United Kingdom

Service was really nice, all staff hospitality was wonderful. Spa facilities also amazing.

Reema United Kingdom

Perfect location on the canal, very friendly staff, easy check in, good sized room, great gym and spa

Colin United Kingdom

Good gym,great pool, very good breakfast. Also got a massage while I was there,very good value for money.

Colin United Kingdom

Breakfast Excellent all the usual continental and full English Room Good Team Making Facilities, Hair Dryer etc. Location Excellent easily within walking distance of the center Ample Good Car Parking (Additional cost of £7.50)

Joth United Kingdom

The bed was comfy, breakfast was nice and the location was perfect

Georgina United Kingdom

Breakfast was really nice. The room was comfortable and had all the usual facilities.

Antony United Kingdom

The staff made us feel very welcomed especially Robin and Peter in the bar at night. The location of the hotel was brilliant, close to town, restaurants, and the attractions where we was visiting.

Kelly United Kingdom

It was fantastic stay lovely room lovely food very clean hotel fantastic staff.I was celebrating my 60th birthday with my husband and my two best friends and had a fabulous time xx

Jeanette United Kingdom

Great location. Food was excellent and every staff member was attentive and courteous.

Kim United Kingdom
8.2
Very Good
7,954 reviews
  • What guests loved the most:
  • “Parking is handy, staff were excellent, room was comfortable.”
    Kieron Kieron United Kingdom United Kingdom
  • “Service was really nice, all staff hospitality was wonderful. Spa facilities also amazing.”
    Reema Reema United Kingdom United Kingdom
  • “Perfect location on the canal, very friendly staff, easy check in, good sized room, great gym and spa”
    Colin Colin United Kingdom United Kingdom
  • “Good gym,great pool, very good breakfast. Also got a massage while I was there,very good value for money.”
    Colin Colin United Kingdom United Kingdom
  • “Breakfast Excellent all the usual continental and full English Room Good Team Making Facilities, Hair Dryer etc.”
    Joth Joth United Kingdom United Kingdom
  • “The bed was comfy, breakfast was nice and the location was perfect”
    Georgina Georgina United Kingdom United Kingdom
  • “Breakfast was really nice. The room was comfortable and had all the usual facilities.”
    Antony Antony United Kingdom United Kingdom
  • “The staff made us feel very welcomed especially Robin and Peter in the bar at night. The location of the hotel was brilliant, close to town, restaurants, and the attractions where we was visiting.”
    Kelly Kelly United Kingdom United Kingdom
  • “It was fantastic stay lovely room lovely food very clean hotel fantastic staff.I was celebrating my 60th birthday with my husband and my two best friends and had a fabulous time xx”
    Jeanette Jeanette United Kingdom United Kingdom
  • “Great location. Food was excellent and every staff member was attentive and courteous.”
    Kim Kim United Kingdom United Kingdom

Categories:

  • Staff9.0
  • Facilities8.4
  • Cleanliness8.5
  • Comfort8.3
  • Value for money7.8
  • Location9.0
  • Free WiFi7.8

You're eligible for a Genius discount at MILL Hotel & Spa! To save at this property, all you have to do is sign in.

The Mill Hotel and Spa is located alongside the Shropshire Union Canal, 5 minutes’ walk from Chester Station. It offers 5 eateries and a leisure center with a pool.

Accommodations is in 2 wings on either side of the canal, joined by a glass walled footbridge. Rooms feature satellite TVs, free internet access and bathrooms with showers and hairdryers.

Guests can dine at the award-winning Canaletto Restaurant, the Brasserie Flambé Steak Restaurant, Rialto Wine & Dine and the Real Ale Bar. Guests can also enjoy a meal and a cruise along the canal on the hotel’s unique broad-beam Restaurant Cruiser.

The Health Club features a spa bath, sauna and steam room. There is also a modern gym, regular fitness classes, a hair salon and a beauty spa offering a range of treatments.

Chester Racecourse is less than a 10-minute walk away. Chester Zoo is within a 10-minute drive of the hotel.

This is our guests' favorite part of Chester, according to independent reviews.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

We speak your language!

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Located in the best-rated area in Chester, this hotel has an excellent location score of 9.0

Breakfast Info

Full English/Irish, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 3691 lists

Most popular amenities

1 swimming pool
Parking
Spa
Free WiFi
Family rooms
Bar
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

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Sleeps Room Type Price
Max adults: 1
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Max adults: 2
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Max adults: 2. Max children: 2
Club Double Room
  • 1 queen bed
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Max adults: 4
Club Family Room
  • 2 twin beds and
  • 1 queen bed
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Max adults: 2
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Max adults: 2
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7 properties in Chester like MILL Hotel & Spa were booked in the last 12 hours on our site

4 reasons to choose MILL Hotel & Spa

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.2
Very Good
 · 7,954 reviews
Read all reviews
  • Staff9.0
  • Facilities8.4
    Wellness area, Restaurant, Pool
  • Cleanliness8.5
  • Comfort8.3
  • Value for money7.8
    Convenient location
    Extra charges
  • Location9.0
    Central location, Food and drink options nearby
    Quiet area
  • Free WiFi7.8

Select topics to read reviews:

See what guests loved the most:

  • Kieron United Kingdom

    “Parking is handy, staff were excellent, room was comfortable.”

  • Reema United Kingdom

    “Service was really nice, all staff hospitality was wonderful. Spa facilities also amazing.”

  • Colin United Kingdom

    “Perfect location on the canal, very friendly staff, easy check in, good sized room, great gym and spa”

  • Colin United Kingdom

    “Good gym,great pool, very good breakfast. Also got a massage while I was there,very good value for money.”

  • Joth United Kingdom

    “Breakfast Excellent all the usual continental and full English Room Good Team Making Facilities, Hair Dryer etc. Location Excellent easily within walking distance of the center Ample Good Car Parking (Additional cost of £7.50)”

  • Georgina United Kingdom

    “The bed was comfy, breakfast was nice and the location was perfect”

  • Antony United Kingdom

    “Breakfast was really nice. The room was comfortable and had all the usual facilities.”

  • Kelly United Kingdom

    “The staff made us feel very welcomed especially Robin and Peter in the bar at night. The location of the hotel was brilliant, close to town, restaurants, and the attractions where we was visiting. ”

  • Jeanette United Kingdom

    “It was fantastic stay lovely room lovely food very clean hotel fantastic staff.I was celebrating my 60th birthday with my husband and my two best friends and had a fabulous time xx”

  • Kim United Kingdom

    “Great location. Food was excellent and every staff member was attentive and courteous.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About MILL Hotel & Spa

Welcoming Booking.com guests since Jul 16, 2009

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • What facilities are currently open due to Covid 19?

    The Rialtto Restaurant and Bar, The Swimming Pool, Canaletto restaurant for breakfast

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    Answered on July 24, 2020
  • I want to book for sept 1st for 2nights will there be breakfast and the spa and swimming pool open because of coronavirus

    Breakfast is available and the swimming pool and spa will be open with some restrictions on times and access

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    Answered on July 22, 2020
  • Quiet

    Good morning, We will try our best to allocate you a quiet room. Please note that we are a city centre hotel. Kind Regards, Reception Team

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    Asked about: Club Double Room • Answered on December 2, 2019
  • Hello Please can you tell me what breakfast items are available? Thank you 😁

    Good Evening, Our breakfast selection is a mix of hot buffet and continental options. We also have vegetarian and vegan options and gluten free, you will just need to inform our breakfast staff so they can advise you on the allergen information. Kind regards, Reception

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    Answered on January 13, 2020
  • Hello Pls could you tell me what

    Good Evening, How can we help? Kind Regards, Reception

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    Asked about: Canal Side Deluxe Room • Answered on January 13, 2020
  • Are rooms also accessible by stairs (ie: for those who don’t use lifts)? Thank you.

    Good Morning, Both sides of the hotel have both lift and stair access to all rooms. Kind regards, Reception

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    Answered on February 4, 2020
  • Is parking secure

    Thank you for your enquiry. Car parking is very secure we have 24 hrs CCTV covering the whole area.

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    Answered on December 20, 2019
  • If booking this, do you get use of the spa area/pool?

    Guests have use of the spa and gym facilities until 2pm of their day of departure.

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    Asked about: Club Double Room • Answered on October 13, 2019
  • Hi, Is the £7.50 parking fee for 24hrs?

    Good Evening, Yes parking at the hotel is £7.50 per car night night. Kind Regards, Reception

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    Answered on August 4, 2020
  • is the spa up and running

    Yes, all our leisure facilities are available for your use.

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    Asked about: Canal Side Deluxe Room • Answered on May 24, 2021
  • I have stayed with you before but forgot what part of the hotel is the newer rooms on pls. North/south. I prefer a modern room thanks

    we have modern rooms on both sides of the site but our newest refurbished rooms are bookable directly with the hotel

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    Asked about: Business Class Double Room • Answered on April 1, 2021
  • Is there a private bathroom with a twin room ? It doesn’t say it does but does with a standard double room!

    All rooms are ensuite. The classic Rooms (Twin/Double) could either have a Bath with a shower over or shower only.

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    Asked about: Classic Twin Room • Answered on September 29, 2020
  • Hi If booking a standard double room through booking.com Does this include access to the spa facilities? Which spa facilities would.be included please? Thanks

    Yes this includes use of our facilities. Many thanks, Reception

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    Asked about: Classic Double Room • Answered on September 2, 2021
  • Does Chester city centre come under the current government lockdown in Liverpool or are bars/restaurants open as normal?

    Good morning, As we are a Chester City centre hotel, we would not be affected by Liverpool's restrictions on bars/restaurant. Please keep an eye on your local lockdown restrictions, as well as Chester's before travelling. Kind regards, Reception.

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    Asked about: Classic Double Room • Answered on October 13, 2020
  • Hi, what is currently open at the hotel with Covid restrictions?

    All facilities are open, with the exception on the steam room and sauna. All facilities will be required to book on check in and is based on first come first served.

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    Answered on December 4, 2020
  • Hi what are the requirements for pool access please as looking to book for 3 nights mainly to use pool for physio purposes. Thanks

    Good morning, You would need to book a time slot on the day off arrival for the use of the pool. Please speak to reception to make any pool access bookings. Kindest regards, Reception.

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    Answered on June 26, 2021
  • I their balconies attached to room were you can sit outside and relaxe

    These are only available with our balcony deluxe rooms

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    Asked about: Canal Side Deluxe Room • Answered on June 21, 2021
  • What’s the max no. of people allowed to use the pool at one time plz. I have a group of 14 looking to stay October but need guaranteed use of pool

    At the moment it is a maximum of 10. However please contact our Health club on 01244 350035 for any special arrangements Regards Reception

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    Answered on June 19, 2021
  • Is the swimming pool still open

    The pool is open to hotel residents. If you want to use the pool you must book a time slot on check in. Please note that pool slots are first come first served only. We cannot guarantee that we will have spaces available at anytime

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    Asked about: Club Double Room • Answered on October 30, 2020
  • could I book some treatments or do you do pamper packages?

    If you call us on 01244 350 035 you can speak to the Spa about treatments. Kind Regards

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    Answered on November 11, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Chester Cathedral
    0.3 miles
  • Guildhall, Chester
    0.5 miles
  • Grosvenor Museum
    0.5 miles
  • Chester Racecourse
    0.6 miles
  • University of Chester
    0.7 miles
  • Chester Castle
    0.7 miles
  • Countess of Chester Hospital
    1.2 miles
  • Chester Zoo
    2.4 miles
  • Cheshire Oaks Designer Outlet
    4.9 miles
Restaurants & cafes
  • Restaurant Siam Restaurant
    0.5 miles
  • Cafe/Bar La Farttoria
    1 miles
Top attractions
  • Delamere Forest
    5.4 miles
  • 20 Forthlin Road
    12.2 miles
Natural Beauty
  • River River Dee
    1 miles
  • Mountain Cheshire Oaks
    5 miles
  • Mountain Blue Planet Aquarium
    5 miles
  • Mountain Moel Famau
    20.4 miles
  • Ocean/Sea New Brighton
    25.2 miles
Public transit
  • Train Chester Train Station
    0.2 miles
Closest Airports
  • Liverpool John Lennon Airport
    10 miles
  • Manchester Airport
    27.8 miles
How to get to MILL Hotel & Spa from Manchester Airport
    Taxi
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
Brilliant!
2 Restaurants On Site

    Canaletto Restaurant

    Food: British

    Open for: Breakfast, Brunch, Lunch, Dinner, High tea

    Menu: À la carte

    Restaurant Cruiser

    No additional info available

Amenities of MILL Hotel & Spa Great facilities! Review score, 8.4

Most popular amenities

1 swimming pool
Parking
Spa
Free WiFi
Family rooms
Bar
Outdoors
  • Outdoor furniture
  • Terrace
Food & Drink
  • Coffee house on site
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs GBP 7.50 per day.
  • Electric vehicle charging station
  • Secure parking
Front Desk Services
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Safe
General
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Indoor swimming pool
  • Open all year
  • Pool/Beach towels
  • Heated pool
  • Shallow end
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Pool/Beach towels
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
Missing some info?
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules MILL Hotel & Spa takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
Free
Extra bed by request
£10 per child, per night
4 - 13 years
Extra bed by request
£10 per child, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking for more than 10 people, different policies and additional supplements may apply.

Maestro Mastercard Visa Solo JCB Diners Club American Express MILL Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

For group bookings of 10 guests or more, the property requests a deposit of 25% within 3 weeks of making the booking. Full payment will be required no later than 2 weeks prior to arrival.

Kindly note the Standard Rooms are unable to accommodate children's cots.
Children's cots can be accommodated in the Business Class rooms, subject to availability.

Please note that this property does not accept stag or hen parties.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about MILL Hotel & Spa

  • Check-in at MILL Hotel & Spa is from 3:00 PM, and check-out is until 11:00 AM.

  • The following parking options are available to guests staying at MILL Hotel & Spa (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Secure parking
    • Electric vehicle charging station

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at MILL Hotel & Spa on this page.

  • MILL Hotel & Spa offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Manicure
    • Head massage
    • Beauty services
    • Spa lounge/Relaxation area
    • Body wrap
    • Full-body massage
    • Personal trainer
    • Foot massage
    • Body treatments
    • Fitness classes
    • Facial treatments
    • Spa/Wellness packages
    • Spa facilities
    • Hand massage
    • Locker rooms
    • Neck massage
    • Pedicure
    • Yoga classes
    • Waxing services
    • Back massage
    • Light therapy
    • Fitness
    • Body scrub
    • Indoor pool (year-round)
    • Steam room

  • Guests staying at MILL Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Full English/Irish
    • Buffet

  • The prices at MILL Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • MILL Hotel & Spa has 3 restaurants:

    • Canaletto Restaurant
    • Restaurant Cruiser
    • Canaletto Restaurant

  • Room options at MILL Hotel & Spa include:

    • Single
    • Double
    • Family
    • Twin

  • From the nearest airport, you can get to MILL Hotel & Spa by:

    • Taxi 45min

  • MILL Hotel & Spa is 1,650 feet from the center of Chester.