Name: Chelsea Cloisters
Address: Sloane Avenue, Kensington and Chelsea, London, SW3 3DW, United Kingdom, Sloane Avenue, Greater London, SW3 3DW, UK
Price range: Prices for upcoming dates start at $79 per night (We Price Match)
Rating: 6.8

Apartment Info & Price
Facilities
House Rules
The Fine Print
Guest Reviews (4,979)

Apartment Chelsea Cloisters

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

This neighborhood is a great choice for travelers interested in architecture, monuments and entertainment – Check location Sloane Avenue, Kensington and Chelsea, London, SW3 3DW, United Kingdom – This neighborhood is a great choice for travelers interested in architecture, monuments and entertainment – Check location – Subway Access

I really did not like this property at all. It was a mistake to book here.

Melinda, Canada

The property had been updated, it has a microwave, two burner cooktop, refrigerator and washing machine. The bathroom was updated. And it's in a great location.

Janet, United States of America

I'd read some online reviews so was expecting the worst . It was great! Quick check in, excellent room, just like the photos.

Chris, United Kingdom

I got upgraded to a newly refurbished one bedroom flat. Fabulous and great value. Comfy bed. Its good to see that the hallways are getting a much needed facelift.

Jochen, Qatar

Location. This hotel is capitalizing on that only. Be client oriented.

Devneelr, Switzerland

Friendly, efficient staff and doorman was very helpful. Room was big enough.

Brigitte, South Africa

It was easy to check in. Our room was upgraded which was nice of them - but it’s just such a shame the room was really disappointing and grubby

Sarah, United Kingdom

Visit started out great. We were upgraded to a 2 bedroom suite, we had booked a studio. They also gave us free wifi - normally you have to buy vouchers. The area was great! Many shops and restaurants. Walking distance to great shopping. Cheap Uber to get to the tourist attractions - approx 6£

Catharine, Canada

It is a great location and the best thing was: a they upgraded us to a two bedroom apartment which meant three teens and myself could have some privacy b They looked after our luggage for the whole day even after we had checked out. Great service considering you pay a lot for leaving baggage in London c It is good value for the centre of Chelsea

Sophie, United Kingdom

The staff was very helpful and great during my stay.

Steven, Germany

8.3

Great location!

What guests loved the most:
“I really did not like this property at all. It was a mistake to book here.”

Melinda Canada
“The property had been updated, it has a microwave, two burner cooktop, refrigerator and washing machine. The bathroom was updated. And it's in a great location.”

Janet United States of America
“I'd read some online reviews so was expecting the worst . It was great! Quick check in, excellent room, just like the photos.”

Chris United Kingdom
“I got upgraded to a newly refurbished one bedroom flat. Fabulous and great value. Comfy bed. Its good to see that the hallways are getting a much needed facelift.”

Jochen Qatar
“Location. This hotel is capitalizing on that only. Be client oriented.”

Devneelr Switzerland
“Friendly, efficient staff and doorman was very helpful. Room was big enough.”

Brigitte South Africa
“It was easy to check in. Our room was upgraded which was nice of them - but it’s just such a shame the room was really disappointing and grubby”

Sarah United Kingdom
“Visit started out great. We were upgraded to a 2 bedroom suite, we had booked a studio. They also gave us free wifi - normally you have to buy vouchers. The area was great! Many shops and restaurants....”

Catharine Canada
“It is a great location and the best thing was: a they upgraded us to a two bedroom apartment which meant three teens and myself could have some privacy b They looked after our luggage for the whole...”

Sophie United Kingdom
“The staff was very helpful and great during my stay.”

Steven Germany

Stay in the Heart of London – Great location – show map

One of our top picks in London.Located in the heart of central London, Chelsea Cloisters features elegant, modern apartments within the fashionable district of Kensington and Chelsea. South Kensington Underground Station is just 5 minutes’ walk away.

Harrods and the famous shopping of Knightsbridge is just a 15-minute walk away, while the Victoria and Albert Museum and The Science Museum are 10 minutes on foot. The popular Kings Road is just 5 minutes' stroll away.

Each apartment at Chelsea Cloisters is individually designed, with a fully equipped kitchenette, including a combination microwave/oven grill, a hob, refrigerator and washer/dryer.

Satellite TV is included in all apartments, along with modern bathrooms. Some apartments also feature separate, spacious living and dining areas with comfortable sofas. Weekly linen and towel change are also provided.

A daily maid service (except Bank Holidays) and a 24-hour reception is provided, and secure underground parking is also available at discounted rates. An onsite bar and range of on-site restaurants are available, serving Argentinian and Japanese cuisine.

Kensington and Chelsea is a great choice for travelers interested in architecture, monuments and entertainment.

This is our guests' favorite part of London, according to independent reviews.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

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Chelsea Cloisters has been welcoming Booking.com guests since Nov 15, 2007

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Most Popular Facilities

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24-hour front desk

Elevator

Bar

Guests Love...

“excellent location”
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“tube station”
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“comfortable bed”
98 related reviews

“boutique style”

Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

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Just booked in London 33 apartments like Chelsea Cloisters were just booked on our site

Our property is set within two acres of central London’s prime location in the Royal Borough of Kensington and Chelsea. Our serviced apartments are perfectly designed to accommodate the needs of today’s traveller.

The property offers 24 hour reception, the guests can check in at anytime they wish.

Languages spoken: English, Spanish, French, Italian, Japanese, Polish, Portuguese, Romanian

Area Info – This neighborhood is a great choice for travelers interested in architecture, monuments and entertainment – Check location Guests loved walking around the neighborhood!

Closest Landmarks

South Kensington Tube Station
0.3 miles
Victoria & Albert Museum
0.3 miles
Victoria and Albert Museum
0.3 miles
Ellis Street
0.4 miles
Kings Road
0.4 miles
Natural History Museum London
0.5 miles
London Science Museum
0.5 miles
Sloane Street
0.5 miles
Sloane Square Tube Station
0.5 miles
Harrods
0.5 miles

Restaurants & Markets

sainsbury's Supermarket
0.2 miles
king's road Market
0.5 miles
Gaucho Restaurant
0.3 miles

Natural Beauty

Thames River
1.5 miles

Closest Airports

London City Airport
9.4 miles
London Heathrow Airport
12.4 miles
London Gatwick Airport
23.1 miles

What Travelers Love About This Location

“Location, big size, car parking underneath was cheaper as discount applied and cleaned well! ”

Georgee85

United Kingdom

7.5

“Great location, friendly staff”

Faith

United Kingdom

“I enjoyed the location a lot.”

Milen

Bulgaria

7.0

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House Rules Chelsea Cloisters takes special requests – add in the next step!

Check-in

2:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

7:00 AM - 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

There is no capacity for extra beds in the room.

Pets

Pets are not allowed.

Chelsea Cloisters accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

You must show a valid photo ID and the debit/credit card used when booking upon check-in.

When booking 10 rooms or more, different policies and additional supplements will apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Chelsea Cloisters of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

See all guest reviews for Chelsea Cloisters

Newest Reviews for Chelsea Cloisters

Reviewed: December 11, 2018

Tarian
United Kingdom
9.6

Exceptional
- • Leisure trip
- • Couple
- • Studio
- • Stayed 1 night
- • Submitted from a mobile device
Toilet not flushing
Good location and cleaned place

Stayed in December 2018
Reviewed: December 11, 2018

Helena
United Kingdom

1 helpful vote
4.6

“Not a pleasant stay. Couldn't wait to leave.”
- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment
- • Stayed 1 night
The lobby was quite presentable but when we got upstairs, we found the place pretty run down. It looks like a massive block of old council flats which was acquired to run this serviced apartment business. The fixtures and fittings were awful and low quality. The place was dirty. We had booked for a family of 3 so we needed the sofa bed and it wasn't made up and the spare duvet and pillows which were in the cupboard didn't have the covers on so we could see the urine and blood stains on them. The location is fantastic and they would have done better if they would just spend some money on the refurbishments.
The location is fantastic. A short walk to Kings Road with lovely shops and easy to get around central London.

Stayed in December 2018
Reviewed: December 10, 2018

Maria
United Kingdom
5.4

Fair
- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 3 nights
corridor outside appt being decorated so everywhere covered in dust very noisy because the windows were useless too hot smelly in corridors

Stayed in December 2018
Reviewed: December 10, 2018

Lynette
Switzerland
3.8

“Do not stay here. At all.”
- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment
- • Stayed 3 nights
- • Submitted from a mobile device
The photos of the hotel on the hotel website and on booking.com are absolutely nothing like the real rooms. The room decor, furnishing, pain were old, the beds terribly uncomfortable and worse of all was the complete lack of sound isolation. People seemed to be holding parties in the middle of the night. One night we had some drunken or drugged up individuals yelling monologues out the window at 3am. Another time at 1.30am we were woken up by the sound of two women laughing loudly and running the water in the bath with some other individual laughing and banging furniture about. The photos of this hotel are a complete misrepresentation of reality. I feel cheated. I would never have stayed there if I had seen what it actually looked like. Sure, there are hotels with terrible guests but one would not have expected this of this place having seen the advertised photos. Do not stay here.
Location was reasonably good. Sainsbury Lica close by.

Stayed in December 2018
Reviewed: December 10, 2018

Claire
United Kingdom
3.8

“Completely ruined a romantic weekend away to enjoy a wedding present experience”
- • Leisure trip
- • Couple
- • Studio
- • Stayed 1 night
Everything
Nothing

Stayed in December 2018
Reviewed: December 10, 2018

Anonymous
Australia
Age group: 55 – 64
4.2

Disappointing
- • Leisure trip
- • Solo traveler
- • Studio
- • Stayed 6 nights
- • Submitted from a mobile device
The staff are rude and unhelpful
Location

Stayed in December 2018
Reviewed: December 9, 2018

Anonymous
Australia
Age group: 55 – 64
5.8

Okay
- • Leisure trip
- • Solo traveler
- • Studio
- • Stayed 2 nights
- • Submitted from a mobile device
The location
The staff were surly, extremely unhelpful. I needed to see a doctor and was sent in the wrong direction, which cost me a cab. Only to end up discovering that being Australian I needed to go to the Hospital. The place is managed by none English Easton Europeans who were very rude. I than read in the Sunday Times that there are over 100 Ukrainian prostitutes who live and work in the building. I still have article. That also explained the late night comings and going. I would no recommend this place to anyone. The only good thang was the location.

Stayed in December 2018
Reviewed: December 9, 2018

Anonymous
Gibraltar
2.9

Very Poor
- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted from a mobile device
the pictures on your website do not give a real picture of what you are booking. it was filthy and infested with ants

Stayed in December 2018
Reviewed: December 9, 2018

Anonymous
Gibraltar
3.3

“highly disappointing. filthy and dates. nothing like picture on booking website”
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 3 nights
- • Submitted from a mobile device
everything!!!!
the room was dirty. infested with ants. bed linen was dirty and apartment was dated and worn. would never recommend this property to anyone.

Stayed in December 2018
Reviewed: December 9, 2018

Penny
Thailand
3.8

“Poor conditions for hotel in this location. looks dodgy, staff dont know how to smile”
- • Business trip
- • Solo traveler
- • Studio
- • Stayed 2 nights
- • Submitted from a mobile device
condition, cleanliness, facilities, staff
location

Stayed in December 2018
Reviewed: December 8, 2018

Andrew
United Kingdom

2 helpful votes
5.0

“Location fine, big room but low low standards - not worth the high price , very poor value”
- • Business trip
- • Solo traveler
- • One-Bedroom Apartment
- • Stayed 2 nights
less than warm welcome, being asked to pay up front before seeing the room and also being asked 'must have some id or no room' to the point of being hostile ... When I asked 'what if a I don't like the room' was told 'tough, we are full, take it or leave it, your choice' if there was a negative rating score then this would hit it . some of the room standards were rock bottom - rusty windows - loose floor panels - broken units - the list goes on, you know all this because it must be everywhere, the stair well carpet is threadbare, unless all your guests are blind they must also notice this
easy entrance , that's all

Stayed in December 2018
Reviewed: December 8, 2018

Pavo
Australia
6.7

“Satisfactory for budget travelling.”
- • Leisure trip
- • Couple
- • Studio
- • Stayed 1 night
- • Submitted from a mobile device
Ill fitting and loose toilet seat Very small room Only one bedside lamp and it did not work. Therefore no reading in bed!
Front door man (concierge) Excellent quality toilet paper. Location and reasonable price by London standards.

Stayed in December 2018
Reviewed: December 8, 2018

Georgee85
United Kingdom
Age group: 25 – 34
7.5

Good
- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
The property was very big and quite run down window broke in en suite bedroom no heating absolutely freezing when entered they put heating on but 2 radiatiors were broken. They also stuck window back with sellotape but still so cold! There were so many draughts and heard wind loudly at night. Also leak in sitting room window and very shabby needs a big refurbishment all we heard at night were big bangs and wind, freezing when woke up this morning but on the whole wasn’t that bad for price. We didn’t enjoy our night away as to busy wherever we went couldn’t move, I’m from south London so Iam used to this but we were very stressed! I probably wouldn’t return! Thankyou
Location, big size, car parking underneath was cheaper as discount applied and cleaned well!

Stayed in December 2018
Reviewed: December 7, 2018

Sergiy
Spain
Age group: 45 – 54
2.9

“Very bad”
- • Family with young children
- • Studio
- • Stayed 4 nights
It is the awful hotel, a photo provided in the offer very much differ from what was seen in realities, very deceptive photos. Uncomfortable, cold and crude rooms, repair probably became hundred years to that, very strange and unsympathetic personnel, we asked to change originally provided number - refused to us everything, we left this hotel and lost money, tried to cancel our accommodation, but owners of hotel refused to us cancellation of the order. I do not recommend anybody this hotel. It is one of the worst hotels in our experience. We travel all over the world and for the first time appeared in such bad hotel.
Nothing

Stayed in December 2018
Reviewed: December 6, 2018

Orlando
United Kingdom

3 helpful votes
7.9

“Great for a budget party weekend in London”
- • Leisure trip
- • Group of friends
- • Studio
- • Stayed 2 nights
- • Submitted from a mobile device
The lifts were so small. I am claustrophobic! The communal hallways were quite run down and in need of some tender love and care. The lobby however was tastefully done.
I was dealt with by a great concierge lady. She was friendly and spoke to me about London. I wasn’t expecting the room to be as spacious as it was. It was clean and enough space for two people. Price was good considering we booked at 6pm on a Saturday for same day check in! Well the location was my favourite aspect of this hotel. It was perfect. I would stay again for the purposes of going to party in London.

Stayed in December 2018

Sleeps	Room Type
	Studio 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Each Studio is individually designed and enjoys views towards the city or the shopping street below. All studios include an private bathroom and a fully equipped kitchenette. A daily maid service is provided (except Bank Holidays). Please note that this room has a double bed and cannot accommodate twin beds, or baby cots. Room Facilities: • Bathtub • TV • Telephone • Hairdryer • Iron • Kitchenette • Refrigerator • Free toiletries • Toilet • Microwave • Washing machine • Private Bathroom • Heating • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • View • Electric kettle • Towels/Sheets (extra fee) • Toaster • Towels • Linens Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	One-Bedroom Apartment 1 full bed and 1 sofa bed	Show prices
Start of dialog content 댴 Private bathroom Spacious One-Bedroom Apartment with a double bedroom, living area with sofa bed, dining table and chairs, an private bathroom, and a fully equipped kitchenette. A daily maid service is provided (except Bank Holidays). Apartment Facilities: • Bathtub • TV • Telephone • Hairdryer • Iron • Kitchenette • Refrigerator • Sitting area • Free toiletries • Toilet • Microwave • Washing machine • Private Bathroom • Heating • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • Sofa • Electric kettle • Towels/Sheets (extra fee) • Wardrobe or closet • Stovetop • Toaster • Towels • Linens • Clothes rack • Sofa bed Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Two-Bedroom Apartment Bedroom 1: 1 full bed and 1 sofa bed Bedroom 2: 1 twin bed	Show prices
Start of dialog content 댴 Private bathroom The two bedroom apartment is very spacious and includes a double bedroom, a single bedroom, and a bathroom. It also includes a separate lounge area with sofa bed, a dining table and chairs, and a full kitchen. A daily maid service is provided (except public holidays). Apartment Facilities: • Bathtub • TV • Telephone • Hairdryer • Iron • Kitchenette • Refrigerator • Desk • Sitting area • Free toiletries • Toilet • Microwave • Washing machine • Private Bathroom • Heating • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • Sofa • Dining area • Electric kettle • Towels/Sheets (extra fee) • Wardrobe or closet • Stovetop • Towels • Linens • Clothes rack • Sofa bed Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Apartment Chelsea Cloisters

Chelsea Cloisters This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Stay in the Heart of London – Great location – show map

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Guests Love...

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See availability Area Info – This neighborhood is a great choice for travelers interested in architecture, monuments and entertainment – Check location Great location - show map Guests loved walking around the neighborhood!

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Chelsea Cloisters

Area Info – This neighborhood is a great choice for travelers interested in architecture, monuments and entertainment – Check location Guests loved walking around the neighborhood!

Facilities of Chelsea Cloisters

House Rules Chelsea Cloisters takes special requests – add in the next step!