Name: Best Western New Kent Hotel
Address: 127 Osborne Road, Jesmond, Newcastle upon Tyne, NE2 2TB, United Kingdom, 127 Osborne Road, Jesmond, Tyne and Wear, NE2 2TB, UK
Price range: Prices for upcoming dates start at $52 per night (We Price Match)
Rating: 8.4

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (643)

Hotel Best Western New Kent Hotel

127 Osborne Road, Jesmond, Newcastle upon Tyne, NE2 2TB, United Kingdom –

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The staff - we checked in late after a concert in Durham and had a warm welcome and looked after with drinks and snack - breakfast lovely

Metzs, United Kingdom

The bedroom and bathroom were fantastic, super clean and comfortable. The staff were really friendly and helpful. I thought it was great value for money. The parking was great too.

Tracy, United Kingdom

Comfortable bed, but poor water pressure in the shower

Keith, United Kingdom

Excellent breakfast, fastest bath ever! Windows that open!

Alistair, United Kingdom

Staff were very friendly and professional, great location, room was comfortable it was great value for money.

Marita, United Kingdom

Staff very helpful social and in gaging when you first arrive to check in. Had a nice little conversation with the lady on reception about the meaning of her unusual first name.

Teresa, Ireland

The room itself was nice and bright. The hotel has a small car park. Breakfast was cooked to order.

Hols, United Kingdom

The steak on the menu is very good indeed. This was not on the menu however so I asked for it and it was available. Please keep this on the menu as I will continue to be a guest while you serve it.

Oliver, United Kingdom

we only stayed room only for one night, we found the staff polite and helpful, and good value for money

Alan, United Kingdom

The location to the city centre was great and really cheap in a taxi to get too. Staff were friendly and happy to assist you and there was a free safe car park at the hotel too. Breakfast was ok

Suzanne, United Kingdom

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8.8

Staff
On-site restaurant
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On-site restaurant

What guests loved the most:
“The staff - we checked in late after a concert in Durham and had a warm welcome and looked after with drinks and snack - breakfast lovely”

Metzs United Kingdom
“The bedroom and bathroom were fantastic, super clean and comfortable. The staff were really friendly and helpful. I thought it was great value for money. The parking was great too.”

Tracy United Kingdom
“Comfortable bed, but poor water pressure in the shower”

Keith United Kingdom
“Excellent breakfast, fastest bath ever! Windows that open!”

Alistair United Kingdom
“Staff were very friendly and professional, great location, room was comfortable it was great value for money.”

Marita United Kingdom
“Staff very helpful social and in gaging when you first arrive to check in. Had a nice little conversation with the lady on reception about the meaning of her unusual first name.”

Teresa Ireland
“The room itself was nice and bright. The hotel has a small car park. Breakfast was cooked to order.”

Hols United Kingdom
“The steak on the menu is very good indeed. This was not on the menu however so I asked for it and it was available. Please keep this on the menu as I will continue to be a guest while you serve it.”

Oliver United Kingdom
“we only stayed room only for one night, we found the staff polite and helpful, and good value for money”

Alan United Kingdom
“The location to the city centre was great and really cheap in a taxi to get too. Staff were friendly and happy to assist you and there was a free safe car park at the hotel too. Breakfast was ok”

Suzanne United Kingdom

Enjoy renowned, warm Geordie hospitality at this privately owned and personally operated family hotel, just minutes from the center of the city.

The hotel was established 20 years ago, and has built a consistent reputation for good food and friendly, efficient service in a warm and congenial atmosphere.

Although situated in a quiet suburban area, the center of Newcastle is just 30 minutes away by car and Newcastle Airport is nearby.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

We speak your language!

Best Western New Kent Hotel has been welcoming Booking.com guests since Nov 30, 2009

Hotel Chain: Best Western

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Most Popular Facilities

Free parking

Free WiFi

Pet friendly

Family rooms

Restaurant

Non-smoking rooms

Bar

Guests love...

“friendly staff”
65 related reviews

“excellent breakfast”
34 related reviews

“large room”
29 related reviews

Top Location: Highly rated by recent guests (8.6)

Great Food: Meals here are highly recommended!

Breakfast Info

Continental, Full English/Irish

Free WiFi
Guests consistently rate the WiFi as excellent

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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An Inside Look at Best Western New Kent Hotel

Situated in Jesmond, a lively suburban area of Newcastle within easy reach of the best of Newcastle's nightlife. The Best Western New Kent Hotel boasts one of the best locations in the area

Hotel surroundings – Guests loved walking around the neighborhood!

Closest Landmarks

The Mansion House
0.7 miles
Newcastle University Robinson Library
1 miles
Newcastle University
1 miles
Royal Victoria Infirmary
1.2 miles
Northumbria University
1.2 miles
Northumbria Business School
1.2 miles
The Biscuit Factory
1.2 miles
Northumberland Street
1.3 miles
Victoria Tunnel
1.4 miles
Eldon Square
1.4 miles

Closest Airports

Newcastle Airport
5.1 miles

What Travelers Love About This Location

“Staff very helpful. When we arrived we found a light wasn't working in our room and as it couldn't be fixed that evening we were offered an alternative ...”

Georgina

United Kingdom

9.1

“I ahve stayed here before. It is a quiet location and never has any of the stag or hen nights that you find in the rest of Jesmond at the weekends.”

Delia

United Kingdom

“The staff were very helpful . I was travelling alone up to Newcastle to join a cruise to Iceland. They arranged taxis , carried bags were very good . I noticed ...”

Elizabeth

United Kingdom

9.5

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1 Restaurant On Site

Restaurant

Food: British

Menu: À la carte

House Rules Best Western New Kent Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! All children under 5 years stay free of charge when using existing beds.

Free! All children under 2 years stay free of charge in a crib.

All children from 5 to 14 year are charged GBP 10 per person per night for extra beds.

Any additional older children or adults are charged GBP 15 per person per night for extra beds.

The maximum number of extra beds/cribs in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking for more than 10 people, different policies and additional supplements may apply.

Best Western New Kent Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

A credit card is necessary to confirm the reservation.

Please note that group reservations of 10 people or more require a deposit of GBP 20 per person that is non-refundable.

This property cannot accommodate bachelor/bachelorette parties.

There is no elevator at this property.

“The bedroom and bathroom were fantastic, super clean and comfortable. The staff were really friendly and helpful. I thought it was great value for money. The parking was great too.”

Tracy

“The steak on the menu is very good indeed. This was not on the menu however so I asked for it and it was available. Please keep this on the menu as I will continue to be a guest while you serve it.”

Oliver

“The location to the city centre was great and really cheap in a taxi to get too. Staff were friendly and happy to assist you and there was a free safe car park at the hotel too. Breakfast was ok ”

Suzanne

See all guest reviews for Best Western New Kent Hotel

Newest Reviews for Best Western New Kent Hotel

Reviewed: January 18, 2019

Oliver
United Kingdom
8.3

“Quiet hotel with nice streak and breakfast. Room is well decorated and nice shower.”
- • Business trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
It was fairly cold in the room without the blow heater. Blow heater provided did sort out the issue and there is not a lot you can do apart form add another radiator which would be expensive.
The steak on the menu is very good indeed. This was not on the menu however so I asked for it and it was available. Please keep this on the menu as I will continue to be a guest while you serve it.

Stayed in January 2019
Reviewed: January 17, 2019

Alan
United Kingdom
8.3

“excellent value for money”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
we only stayed room only for one night, we found the staff polite and helpful, and good value for money

Stayed in December 2018
Reviewed: January 13, 2019

Suzanne
United Kingdom

3 helpful votes
8.3

Very Good
- • Leisure trip
- • Group of friends
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
The beds weren’t the best and the fact that we only had one socket in family room wasn’t the best.
The location to the city centre was great and really cheap in a taxi to get too. Staff were friendly and happy to assist you and there was a free safe car park at the hotel too. Breakfast was ok

Stayed in January 2019
Reviewed: January 12, 2019

Anonymous
United Kingdom
10

Exceptional
- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Menu could do with being reviewed /changed daily. No lift
Friendly staff, recently refurbished rooms / bathroom, reasonably priced

Stayed in January 2019
Reviewed: January 11, 2019

Marilyn
United Kingdom
10

Exceptional
- • Group of friends
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Careful when parking round the back of the hotel
Friendly staff, clean pleasant room with all facilities required, quiet area . Excellent breakfast which was served promptly and cheerfully.

Stayed in January 2019
Reviewed: January 6, 2019

David
United Kingdom
9.2

Awesome
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything was a pleasure.

Stayed in January 2019
Reviewed: January 6, 2019

Metzs
United Kingdom
10

“Great value and fitted in perfect with our travel plans”
- • Leisure trip
- • Couple
- • 2 rooms
- • Stayed 1 night
- • Submitted from a mobile device
The staff - we checked in late after a concert in Durham and had a warm welcome and looked after with drinks and snack - breakfast lovely

Stayed in January 2019
Reviewed: January 3, 2019

David
United Kingdom

1 helpful vote
9.2

Awesome
- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing

Stayed in January 2019
Reviewed: January 2, 2019

Georgina
United Kingdom
9.2

“Excellent as usual. Thank you. We will be back!”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Nothing
Staff very helpful. When we arrived we found a light wasn't working in our room and as it couldn't be fixed that evening we were offered an alternative room without any problems. Good breakfast. Nice quiet area with easy access to Jesmond and Metro into Newcastle. No hesitation in booking in future.

Stayed in December 2018
Reviewed: January 2, 2019

Mark
United Kingdom
9.2

“Great location, brilliant value, ultra friendly and helpful staff!”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Would frequest a room away from corridor fire exit door next time; on second floor and the fire door closer was definately set to maximum!
Brilliant location, just a very short walk away from bars and restaurants but far enough away to avoid excessive noise. Staff extremely friendly and ultra helpful; needed step ladder to coplete a job at son's nearby flat and hotel let me borrow one :) Great value for money!

Stayed in December 2018
Reviewed: January 2, 2019

Anonymous
United Kingdom

1 helpful vote
7.9

“Newcastle New Year’s Eve”
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The lack of lighting in the room,was very dark.
the bathroom was clean and very nice! The toilet being behind the door wasn’t amazing as if you swing the door open it’s hitting whoever is on the toilet. Staff opened up the bar for me and my partner so we could get some more drinks and they were all very polite and helpful on the reception.

Stayed in January 2019
Reviewed: January 2, 2019

Tracy
United Kingdom
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 1 night
The bedroom and bathroom were fantastic, super clean and comfortable. The staff were really friendly and helpful. I thought it was great value for money. The parking was great too.

Stayed in January 2019
Reviewed: January 1, 2019

Claire
United Kingdom
5.4

Fair
- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
Despite the hotel listing as free on site parking, spaces were very limited, would be better to indicate as limited on site parking. We arrived after a busy day Christmas shopping on 22nd December and were informed that they were not doing meals as the chef was preparing for Xmas?! So instead of enjoying a nice family meal we ended up with lukewarm pizzas eaten on the bed. Had we been informed beforehand we would not have made the booking as we wanted a meal. Unfortunately we booked a non-refundable room so cancelling was not an option.
The room was clean and was nicely decorated. The bathroom was nice

Stayed in December 2018
Reviewed: January 1, 2019

Tesfai
United Kingdom
7.9

“In general it was good.”
- • Family with young children
- • Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
N/A

Stayed in December 2018
Reviewed: January 1, 2019

Tim
United Kingdom
10

“Quality ”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Cleaniless staff
Night porter went out his way to make us comfortable and even carried our suitcases to the room

Stayed in January 2019

Sleeps	Room Type
	Standard Single Room 1 twin bed	Show prices
Start of dialog content Room Facilities: • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Standard Double Room 1 full bed	Show prices
Start of dialog content Room Facilities: • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Standard Twin Room 2 twin beds	Show prices
Start of dialog content Room Facilities: • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Family Room 2 twin beds and 1 full bed	Show prices
Start of dialog content Room Facilities: • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Triple Room 1 twin bed and 1 full bed	Show prices
Start of dialog content Room Facilities: • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Cozy Double Room 1 full bed	Show prices
Start of dialog content Rooms are 11 square yards. Room Facilities: • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Hotel Best Western New Kent Hotel

Best Western New Kent Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

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4 reasons to choose Best Western New Kent Hotel

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See availability Hotel surroundings – Great location - show map Guests loved walking around the neighborhood!

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Best Western New Kent Hotel

Hotel surroundings – Guests loved walking around the neighborhood!

Facilities of Best Western New Kent Hotel

House Rules Best Western New Kent Hotel takes special requests – add in the next step!